10 Petaluma Valley Hospital jobs in Petaluma

Optum is a global organization committed to enhancing health through technology, helping millions live healthier lives. Your contributions as part of our team will directly improve health outcomes by connecting individuals with necessary care, pharmacy benefits, data, and resources. Join us to make a meaningful impact in the communities we serve as we work together towards health optimization at a global level. Start Caring. Connecting. Growing together.

The Patient Care Specialist warmly welcomes and registers patients, ensuring a prompt, pleasant, and helpful experience. You will provide directions, manage schedules, and assist with various administrative tasks in our friendly environment.

This is a full-time position, requiring 40 hours of work per week during our standard business hours of 7:00 am to 6:30 pm PST, Monday through Saturday. Occasional overtime may be needed based on business requirements. Please note, this role is onsite at 100A Drakes Landing Road, Greenbrae, CA 94904.

We provide 4-6 weeks of comprehensive training to help you succeed, scheduled based on your availability.

Key Responsibilities:

• Greet patients upon arrival and manage wait times effectively.
• Complete check-in and check-out tasks, including insurance verification and pre-authorizations.
• Collect co-payments, co-insurance, and deductibles while issuing receipts.
• Maintain the cashier box, ensuring daily deposits align with company policy.
• Support walk-in patients and visitors with their needs.
• Answer phone calls, direct inquiries appropriately, assist with questions, and take messages as needed.
• Manage medical records by maintaining, filing/scanning, and preparing documents for scheduling.
• Ensure all correspondence is scanned and/or filed correctly and process requests for medical records.
• Cultivate effective working relationships with patients, staff, and the public.
• Perform additional related duties as assigned.

Why Choose UnitedHealth Group?

We offer a competitive compensation package, a comprehensive benefits program, rewards for performance, and a supportive management team dedicated to your success. Here are some of the benefits we provide:

• Paid Time Off starting from your first pay period, plus 8 Paid Holidays.
• Medical Plan options along with a Health Spending Account or Health Saving Account.
• Dental, Vision, Life & AD&D Insurance, as well as Short-term and Long-term Disability coverage.
• 401(k) Savings Plan and Employee Stock Purchase Plan.
• Education Reimbursement opportunities.
• Employee Discounts.
• Employee Assistance Program.
• Referral Bonus Program for bringing new talent into the company.
• Access to additional Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).

You'll be recognized and rewarded for your performance in a challenging yet supportive environment, providing clear direction for success and opportunities for career growth.

Required Qualifications:

• A High School Diploma or GED (or higher).
• A minimum of 1 year of customer service or healthcare-related experience.
• Intermediate proficiency with Microsoft Office applications.
• Ability to work onsite at 100A Drakes Landing Road, Greenbrae, CA 94904.
• Availability to work during standard business hours of 7:00 am - 6:30 pm PST, Monday through Saturday, with occasional overtime as needed.
• Must be 18 years of age or older.

Preferred Qualifications:

• At least 1 year of experience with electronic health records.
• 1 year of experience in healthcare roles, particularly in scheduling.
• Experience managing multi-system phone lines and handling telephone inquiries.
• Familiarity with medical terminology.
• Proficiency in cash handling and performing mathematical calculations accurately.

Soft Skills:

• Ability to work both independently and collaboratively while maintaining good judgment.
• Proven track record of effectively collaborating with healthcare providers.
• Strong organizational and time management skills.
• Ability to multitask and prioritize to meet deadlines consistently.
• Capacity to thrive under pressure in a dynamic, fast-paced environment.
• Excellent verbal and written communication skills, conveying information clearly and interpreting it effectively.

Pay will be determined by various factors, including local labor markets, education, experience, and certifications. The hourly pay for this position ranges from $17.74 to $31.63, based on full-time employment status. We comply with all applicable minimum wage laws.

At UnitedHealth Group, our mission is to help people lead healthier lives, while making the health system more efficient for everyone. We believe in equitable health opportunities for all individuals, regardless of their background. We are committed to mitigating barriers to good health that disproportionately affect marginalized groups.

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by applicable laws.

UnitedHealth Group maintains a drug-free workplace. Candidates are required to successfully pass a drug test as part of the hiring process.

Job Summary:
The Patient Care Technician supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care.
Essential Responsibilities:
+ Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care.
+ Working as part of a team with the Registered Nurse, the Patient Care Technician participates in providing patient care, including: Implements progressive mobility guidelines (e.g. patients in chair for meals). Ambulating, turning and repositioning patients. Uses patient handling equipment in the tasks of lifting, transferring, repositioning and transporting patients. As needed, may also transport patients within the medical center and deliver and pick up specimens and prescriptions.
+ Assisting with activities of daily living, including but not limited to: feeding, bathing, toileting, providing water, answering the phone, and oral care. Within the Patient Care Technician duties and responsibilities and dependant on the patient population, assists the Registered Nurse with patient monitoring, including but not limited to: obtaining, recording and reporting vital signs, weights, and measuring and recording inputs/outputs. May perform EKGs as required.
+ In coordination with the Registered Nurse and other medical center staff, will maintain a clean and safe environment by providing a newly admitted patient with supplies (e.g. ICS/ Admission Kit), ensuring a clean and tidy bedside, and neat linens. Performs other related duties as necessary.
+ Under the direction of the Nurse Manager or designee, the Patient Care Technician may act as a sitter to ensure that patient safety needs are met. As a sitter, the Patient Care Technician will assist the registered nurse assigned to the patient in providing care including hygiene, nutrition, mobility, monitoring and engage the patient in diversional and therapeutic activities.
+ Supervisory Responsibilities: This job has no supervisory responsibilities.
+ Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
+ Analytical - Collects and researches data; uses intuition and experience to complement data.
+ Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
+ Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors with respect.
+ Oral Communication - Listens and gets clarification to ensure that instructions and requests are fully understood.
+ Written Communication - Writes clearly and informatively; reads and interprets written information.
+ Teamwork - Contributes to building a positive team spirit; balances team and individual responsibilities.
Grade 279
Basic Qualifications:
Experience
+ Minimum six (6) months (out of the last 3 years) experience in a hospital, clinic or in a SNF/Home Health setting as a nurse assistant, care partner, medical assistant or student nurse with one semester in a clinical setting.
Education
+ N/A
License, Certification, Registration
+ Basic Life Support
Additional Requirements:
+ A solid understanding of human anatomy, basic medical terminology, and rehabilitation principles is desired.
+ Experience requirement will be waived for Patient Mobility Techs who are transitioned into this classification in 2009.
+ Patient Mobility Techs who require training must successfully complete an employer provided training program and will be given six months to meet the requirements of the position.
Preferred Qualifications:
+ Current California State Nurse Assistant certification preferred.
COMPANY: KAISER
TITLE: Patient Care Technician
LOCATION: San Rafael, California
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Patient Care Coordinator** greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data.
This position is full time, 40 hours per week. Employees are required to work during our normal business hours of 7:00am - 6:30pm PST, Monday - Saturday. It may be necessary, given the business need, to work occasional overtime. Employees are required to work onsite during our normal business hours. Our office is located at 100A Drakes Landing Road, Greenbrae, CA 94904.
We offer 4-6 weeks of on-the-job training. The hours of training will be aligned with your schedule.
**Primary Responsibilities:**
+ Greets patients as they arrive and manages wait time
+ Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
+ Collects co-payments, co-insurance, and deductibles and issues receipts
+ Manages cashier box and daily deposits according to company policies
+ Processes walk-in patients and visitors
+ Answers phones and schedules appointments
+ Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
+ Manages medical records (maintains, files/scans, prepares for schedule)
+ Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
+ Establish and maintain effective working relationships with patients, employees, and the public
+ Performs all other related duties as assigned
**What are the reasons to consider working for UnitedHealth Group?** **Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED (or higher)
+ 1+ years of customer service or healthcare related experience
+ Intermediate level of proficiency with Microsoft Office applications
+ Ability to work onsite at 100A Drakes Landing Road, Greenbrae, CA 94904
+ Ability to work during our normal business hours of 7:00am - 6:30pm PST, Monday - Saturday. It may be necessary, given the business need, to work occasional overtime
+ Must be 18 years of age OR Older
**Preferred Qualifications:**
+ 1+ years of experience with electronic health records
+ 1+ years of experience in related healthcare experience, including scheduling experience
+ 1+ years of experience handling and triaging of telephone calls and a multi-system phone line
+ Knowledge of medical terminology
+ Ability to handle cash and to count money at high volumes including mathematical computations
**Soft Skills:**
+ Ability to work independently and as a team, and maintain good judgment and accountability
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO, #RED

We are so glad you are interested in joining Sutter Health!
**Organization:**
SSMC-Sutter Solano Medical Center
**Position Overview:**
Performs routine patient care, support and services in accordance with the legal scope of practice and within established standards of care, policies, and procedures. Integrates education, technical competence and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Exercises sound judgment, and developed clinical skills to support the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety to help deliver optimal patient care.
**Job Description** :
**EDUCATION:**
HS Diploma or General Education Diploma (GED)
**CERTIFICATION & LICENSURE:**
BLS-Basic Life Support Healthcare Provider
**PHYSICAL ACTIVITIES AND REQUIREMENTS:**
See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements ( Shift:**
Nights
**Schedule:**
Part Time
**Shift Hours:**
8
**Days of the Week:**
Variable
**Weekend Requirements:**
Every other Weekend
**Benefits:**
Yes
**Unions:**
Yes
**Position Status:**
Non-Exempt
**Weekly Hours:**
24
**Employee Status:**
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $29.73 to $34.18 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ __

This position is Onsite. Our office is located at 100 A Drakes Landing Road, Greenbrae, CA 94904.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Per Diem Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors.  The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

This position is per diem (as needed) between the hours of 7:00AM - 6:30PM PST, Monday - Saturday. Employees are required to work onsite during our normal business hours. It may be necessary, given the business need, to work occasional overtime.

We offer 4 to 6 weeks of on-the-job training. The hours of training will be aligned with your schedule.  

Primary Responsibilities:

• Greets patients as they arrive and manages wait time
• Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Processes walk-in patients and visitors
• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma /GED 
• Must be 18 years of age OR older 
• 1+ years of customer service or healthcare related experience
• Intermediate level of proficiency in Microsoft Office applications 
• Ability to work onsite at 100 A Drakes Landing Road, Greenbrae, CA 94904
• Ability to work a per diem (as needed) schedule, between the hours of 7:00AM -  6:30PM PST, Monday - Saturday

Preferred Qualifications:

• 1+ years of experience with electronic health records
• 1+ years of related healthcare experience, including scheduling experience
• 1+ years of experience handling and triaging of telephone calls and a multi-system phone line
• Knowledge of medical terminology
• Ability to handle cash and to count money at high volumes including mathematical computation

Soft Skills:

• Ability to work independently and as a team, and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED 

This position is Onsite. Our office is located at 100 A Drakes Landing Road, Greenbrae, CA 94904.

Join Optum, a dynamic global organization dedicated to enhancing health outcomes through innovative technology. We are committed to connecting individuals with the vital care, resources, and pharmacy benefits they need for healthier living. Here, you will thrive in an inclusive culture surrounded by talented peers, enjoying comprehensive benefits and abundant career development opportunities. Be part of a team that makes a real difference in the communities we serve as we advance global health optimization. Together, we are Caring. Connecting. Growing together.

The Per Diem Patient Care Specialist is crucial to our team's success, welcoming and registering patients with warmth and efficiency. You will guide and schedule patients and their visitors while handling various administrative tasks.

This is a per diem role (as needed) with work hours between 7:00 AM and 6:30 PM PST, Monday to Saturday. Onsite attendance is required, and there may be opportunities for occasional overtime depending on business needs.

We provide between 4 to 6 weeks of comprehensive on-the-job training tailored to your schedule.

Key Responsibilities:

• Greet patients upon arrival and manage their wait times effectively.
• Handle check-in and check-out duties, including insurance verification and document processing.
• Collect co-payments, co-insurance, and deductibles while providing receipts.
• Manage the cashier box and ensure daily deposits comply with company policies.
• Assist walk-in patients and visitors as needed.
• Answer phone calls, assist with inquiries, and schedule appointments.
• Maintain medical records by filing, scanning, and preparing for schedules.
• Ensure all correspondence is properly scanned or filed and process medical record release requests.
• Build and maintain strong relationships with patients and staff.
• Perform additional related duties as required.

You will be recognized for your contributions in a challenging environment that provides clear guidance for success in your role and pathways for professional growth.

Required Qualifications:

• High School Diploma/GED.
• Must be at least 18 years old.
• Minimum of 1 year of customer service or healthcare-related experience.
• Intermediate proficiency in Microsoft Office applications.
• Ability to work onsite at 100 A Drakes Landing Road, Greenbrae, CA 94904.
• Flexible with a per diem schedule between 7:00 AM and 6:30 PM PST from Monday to Saturday.

Preferred Qualifications:

• 1+ years of experience with electronic health records.
• 1+ years of healthcare-related experience, particularly in scheduling.
• Experience managing multi-system phone lines.
• Familiarity with medical terminology.
• Aptitude for handling cash and performing mathematical calculations.

Essential Soft Skills:

• Ability to work independently and collaboratively within a team, demonstrating sound judgment and accountability.
• Strong organizational and time-management abilities.
• Capacity to multitask and effectively prioritize to meet deadlines.
• Excellent verbal and written communication skills, with the ability to convey and interpret information clearly.

Compensation is determined by various factors including local labor markets, work experience, education, certifications, and more. In addition to competitive hourly pay ranging from $17.74 to $31.63 (based on full-time employment), we offer an extensive benefits package, recognition programs, equity stock purchase options, and a 401k plan (subject to eligibility requirements). At UnitedHealth Group, our mission is to empower healthier living and improve health systems for everyone. We actively prioritize equity in health care delivery and are committed to addressing disparities that impact health outcomes.

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will be considered regardless of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, among other characteristics. We maintain a drug-free workplace and all candidates must pass a drug test prior to hire.

_This position is Onsite. Our office is located at 100 A Drakes Landing Road, Greenbrae, CA 94904._
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Per Diem Patient Care Coordinator** greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data.
This position is per diem (as needed) between the hours of 7:00AM - 6:30PM PST, Monday - Saturday. Employees are required to work onsite during our normal business hours. It may be necessary, given the business need, to work occasional overtime.
We offer 4 to 6 weeks of on-the-job training. The hours of training will be aligned with your schedule.
**Primary Responsibilities:**
+ Greets patients as they arrive and manages wait time
+ Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
+ Collects co-payments, co-insurance, and deductibles and issues receipts
+ Manages cashier box and daily deposits according to company policies
+ Processes walk-in patients and visitors
+ Answers phones and schedules appointments
+ Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
+ Manages medical records (maintains, files/scans, prepares for schedule)
+ Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
+ Establish and maintain effective working relationships with patients, employees, and the public
+ Performs all other related duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma /GED
+ Must be 18 years of age OR older
+ 1+ years of customer service or healthcare related experience
+ Intermediate level of proficiency in Microsoft Office applications
+ Ability to work onsite at 100 A Drakes Landing Road, Greenbrae, CA 94904
+ Ability to work a per diem (as needed) schedule, between the hours of 7:00AM - 6:30PM PST, Monday - Saturday
**Preferred Qualifications:**
+ 1+ years of experience with electronic health records
+ 1+ years of related healthcare experience, including scheduling experience
+ 1+ years of experience handling and triaging of telephone calls and a multi-system phone line
+ Knowledge of medical terminology
+ Ability to handle cash and to count money at high volumes including mathematical computation
**Soft Skills:**
+ Ability to work independently and as a team, and maintain good judgment and accountability
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED

Job Summary:
The Patient Care Technician supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care.
Essential Responsibilities:
+ Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care.
+ Working as part of a team with the Registered Nurse, the Patient Care Technician participates in providing patient care, including: Implements progressive mobility guidelines (e.g. patients in chair for meals). Ambulating, turning and repositioning patients. Uses patient handling equipment in the tasks of lifting, transferring, repositioning and transporting patients. As needed, may also transport patients within the medical center and deliver and pick up specimens and prescriptions.
+ Assisting with activities of daily living, including but not limited to: feeding, bathing, toileting, providing water, answering the phone, and oral care. Within the Patient Care Technician duties and responsibilities and dependant on the patient population, assists the Registered Nurse with patient monitoring, including but not limited to: obtaining, recording and reporting vital signs, weights, and measuring and recording inputs/outputs. May perform EKGs as required.
+ In coordination with the Registered Nurse and other medical center staff, will maintain a clean and safe environment by providing a newly admitted patient with supplies (e.g. ICS/ Admission Kit), ensuring a clean and tidy bedside, and neat linens. Performs other related duties as necessary.
+ Under the direction of the Nurse Manager or designee, the Patient Care Technician may act as a sitter to ensure that patient safety needs are met. As a sitter, the Patient Care Technician will assist the registered nurse assigned to the patient in providing care including hygiene, nutrition, mobility, monitoring and engage the patient in diversional and therapeutic activities.
+ Supervisory Responsibilities: This job has no supervisory responsibilities.
+ Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
+ + Analytical - Collects and researches data; uses intuition and experience to complement data.
+ + Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
+ + Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors with respect.
+ + Oral Communication - Listens and gets clarification to ensure that instructions and requests are fully understood.
+ + Written Communication - Writes clearly and informatively; reads and interprets written information.
+ + Teamwork - Contributes to building a positive team spirit; balances team and individual responsibilities.
Grade 279
Basic Qualifications:
Experience
+ Minimum six (6) months (out of the last 3 years) experience in a hospital, clinic or in a SNF/Home Health setting as a nurse assistant, care partner, medical assistant or student nurse with one semester in a clinical setting.
Education
+ N/A
License, Certification, Registration
+ Basic Life Support
Additional Requirements:
+ A solid understanding of human anatomy, basic medical terminology, and rehabilitation principles is desired.
+ Experience requirement will be waived for Patient Mobility Techs who are transitioned into this classification in 2009.
+ Patient Mobility Techs who require training must successfully complete an employer provided training program and will be given six months to meet the requirements of the position.
Preferred Qualifications:
+ Current California State Nurse Assistant certification preferred.
COMPANY: KAISER
TITLE: Patient Care Technician - Temporary 24 Hours
LOCATION: Santa Rosa, California
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.
• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   
• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   
• Monitor patients’ response to dialysis therapy. 
• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   
• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
• Obtain Hemostasis and apply appropriate dressings.   
• Evaluate the patient prior to discharge.
• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   
• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   
• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   
• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   
• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   
• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
• Perform and document any intervention for unusual patient status and document patients' response to intervention.
• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
• Obtain all prescribed laboratory testing and prepare specimens for collection.   
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   
• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   
• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  
• Enters all treatment data into the designated clinical application in an accurate and timely manner.   
• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   
• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   
• Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.   
• Supports staff and patient Adherence to infection control practices.   
• Follows infection control Policies and Procedures   
• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 
• Reinforces all education and care related matters as it relates to the new patient     as allowed by state law
• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   
• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
• Sets and preforms a treatment on all machines used in the transitional care unit.
• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
• Assists with coordination of transition to patient’s modality choice.   
• Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   
• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.
• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
• All appropriate state licensure, education, and training (if any) required.
• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS :

• Previous patient care experience in a hospital setting or a related facility preferred.
• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Hourly Rate: $24.00 - $32.00

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans