2,708 Process Improvement Advisor jobs in the United States

Join the Clean Energy Revolution
Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus.
+ 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes.
+ Proficient Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations.
+ Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation.
+ Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus.
+ Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona Innovation Village.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .

Join the Clean Energy Revolution
Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.
**Responsibilities**
+ Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles
+ Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives
+ Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE
+ Develops and reviews financial benefit models for major process improvement projects
+ Delivers innovative business process solutions that capitalize on technology and increase efficiency
+ Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes
+ Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives
+ Prepares detailed reports and presentations to present findings and recommendations to senior management
+ Oversees the execution of key milestones, status, and quality of deliverables. Guide the successful completion of programs, projects and initiatives.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience with business process improvement or operational excellence initiatives.
Preferred Qualifications
+ Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus.
+ 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes.
+ Proficient Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations.
+ Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation.
+ Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus.
+ Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona Innovation Village.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .

Responsibilities

Compass Intervention Center has been providing psychiatric services in Memphis, Tennessee for 29-years. Compass Intervention Center is a 108-bed, free-standing facility that treats children and teens, ages 12 to 17 for Residential and Acute patients; ages 10 to 17 for our Outpatient Programs struggling with a psychiatric, substance abuse or dual diagnosis disorder. It is the only TRICARE-certified residential treatment facility in Memphis, Tennessee.

We are dedicated to providing age-specific programs to address the needs of children, preteens and teens with a wide variety of psychiatric illnesses, behavioral problems and substance abuse issues.

Our treatment programs focus on youth and families struggling with emotional, behavioral, and chemical dependency issues. We provide specialized, individual treatment to help every patient achieve a positive outcome and improve relationships.

Website:

Performance Improvement Coordinator

We are looking for a qualified Performance Improvement Coordinator to join our team of dedicated Behavioral Health professionals. The Performance Improvement Coordinaton is responsible for monitoring the facility-wide quality improvement assessment and performance improvement programs, helping to ensure the facility's programs are in compliance with Joint Commission, CMS, and all regulatory agencies, and state and federal agencies. This position assists with training and compliance support to the facility by integrating the training function with the Performance Improvement process. This position will audit records to ascertain that the documentation is completed to facilitate continuity of care, ensure staff are properly trained, following established policies and procedures, and to comply with appropriate standards, contracts, licensing agencies, and internal/external guidelines.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Bachelor's degree from an accredited college or university or graduate from an accredited Nursing program.

Experience: A minimum of two (2) years' experience in quality management/improving organizational performance, preferably within a psychiatric setting, with demonstrated ability to provide training and education. A strong knowledge of Joint Commission, CMS, OSHA and Patient Rights standards, and any other applicable federal and state laws and regulations governing mental health care facilities is required.

Skills: Excellent communication (verbal and written) skills are essential. Requires good computer skills. Ability to perform statistical analysis. Able to work independently and collegially with all clinical disciplines. Must have good time management skills and ability to multitask.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Company Description

At Lucile Packard Children's Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: P

Job Description

This is a 2 year-Fixed Term positio.

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Performance Improvement Specialist works independently to support implementation of effective, efficient and continuously improved programs, projects and processes within the hospital, and is accountable for achieving excellence in these areas to create measureable, sustainable change. The role's purpose is to also support the development of a culture of continuous improvement within the organization, through delivery of improvement, facilitation, coaching and guidance. The Performance Improvement Specialist acts independently as a lead and partners with Performance Improvement Associates and Coordinators in the improvement work.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Works across the organization to independently support identified transformational improvement programs and projects, utilizing improvement science practices.

* Ensures that improvement efforts are aligned with the wider organizational objectives.

* Collaborates with operational leadership and manages process improvement programs and projects that support various areas of the hospital.

* Utilizes various improvement science methods to support teams to solve problems.

* Incorporates improvement science and project management methods to particular programs and projects as appropriate.

* Applies high level of analytical skills to manipulate and analyze data and uses this data to make decisions and solve potential problems.

* Serves as a supporting resource for Performance Improvement Advisors and Directors in performance improvement efforts.

* Provides guidance to Performance Improvement Associates and Coordinators.

* Provides support and guidance to teams implementing improvement initiatives within the organization.

* Trains, coaches, and mentors department staff as well as other hospital employees as needed on process improvement principles and relevant tools.

* Delivers clear and concise advice and responses in a pressured environment. A flexible and adaptable nature is required to respond to an often changing direction and priorities and to effectively manage others.

* Assists leadership with annual plan deployment cycle including contributing to the development and deployment of goals, and the check/adjust process.

* Analyzes work streams and data trends and identifies issues. Raises issues identified with Managers and Directors and collaborates to analyze alternatives to determine best outcomes.

* Participates actively in internal operational improvements within the Department.

* Assists with recruiting by participating in candidate screening.

* Performs other related and incidental duties as needed or assigned.

Qualifications

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education : Bachelor's degree in business administration, healthcare administration, public health, nursing, public administration, finance, mechanical, electrical, industrial, operations, or civil engineering from an accredited college or university.

Experience: Three (3) years of progressively responsible and directly related work experience

License/Certification: None required

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

* Thought leader and operational expert around process and transformation.

* Ability to apply improvement science practices to programs and projects you are leading.

* Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques.

* Can coach on the development and implementation of daily management systems.

* Ability to plan, organize, prioritize, work independently, meet deadlines and deliver projects to agreed scopes.

* Ability to perform business analytics, including data manipulation, reporting and analysis and able to present this to audience so they are able to understand the findings.

* Ability to coach and train staff at all levels within an organization on apply improvement science principles.

* Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication.

* Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.

* Ability to provide leadership and influence others.

* Ability to manage multiple changing priorities and work effectively in a team or independent setting.

* Ability to make presentations to groups in a training or facilitation role in a confident and engaging manner.

* Ability to confidently liaise internally and externally to build relationships, influence, gain and share knowledge and experience and, where necessary, discuss and resolve issues.

* Ability to develop a sound knowledge of stakeholders and anticipate and respond to stakeholder needs.

* Ability to work independently and as part of a team to achieve goals and objectives.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Additional Information

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (Hourly): $45.98 to $60.96

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

Category: Quality & Process Improvement
Job Type: Full time
Shift: Day - 08 Hour
Location: Palo Alto, CA
Req: P
Employee Group: Exempt
Benefits Eligible: Yes
Remote Eligible: No
Department: Performance Improvement
Scheduled Weekly Hours: 40

At Lucile Packard Children's Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: P

This is a 2 year-Fixed Term positio.

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Performance Improvement Specialist works independently to support implementation of effective, efficient and continuously improved programs, projects and processes within the hospital, and is accountable for achieving excellence in these areas to create measureable, sustainable change. The role's purpose is to also support the development of a culture of continuous improvement within the organization, through delivery of improvement, facilitation, coaching and guidance. The Performance Improvement Specialist acts independently as a lead and partners with Performance Improvement Associates and Coordinators in the improvement work.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Works across the organization to independently support identified transformational improvement programs and projects, utilizing improvement science practices.
* Ensures that improvement efforts are aligned with the wider organizational objectives.
* Collaborates with operational leadership and manages process improvement programs and projects that support various areas of the hospital.
* Utilizes various improvement science methods to support teams to solve problems.
* Incorporates improvement science and project management methods to particular programs and projects as appropriate.
* Applies high level of analytical skills to manipulate and analyze data and uses this data to make decisions and solve potential problems.
* Serves as a supporting resource for Performance Improvement Advisors and Directors in performance improvement efforts.
* Provides guidance to Performance Improvement Associates and Coordinators.
* Provides support and guidance to teams implementing improvement initiatives within the organization.
* Trains, coaches, and mentors department staff as well as other hospital employees as needed on process improvement principles and relevant tools.
* Delivers clear and concise advice and responses in a pressured environment. A flexible and adaptable nature is required to respond to an often changing direction and priorities and to effectively manage others.
* Assists leadership with annual plan deployment cycle including contributing to the development and deployment of goals, and the check/adjust process.
* Analyzes work streams and data trends and identifies issues. Raises issues identified with Managers and Directors and collaborates to analyze alternatives to determine best outcomes.
* Participates actively in internal operational improvements within the Department.
* Assists with recruiting by participating in candidate screening.
* Performs other related and incidental duties as needed or assigned.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education : Bachelor's degree in business administration, healthcare administration, public health, nursing, public administration, finance, mechanical, electrical, industrial, operations, or civil engineering from an accredited college or university.
Experience: Three (3) years of progressively responsible and directly related work experience
License/Certification: None required

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

* Thought leader and operational expert around process and transformation.
* Ability to apply improvement science practices to programs and projects you are leading.
* Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques.
* Can coach on the development and implementation of daily management systems.
* Ability to plan, organize, prioritize, work independently, meet deadlines and deliver projects to agreed scopes.
* Ability to perform business analytics, including data manipulation, reporting and analysis and able to present this to audience so they are able to understand the findings.
* Ability to coach and train staff at all levels within an organization on apply improvement science principles.
* Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication.
* Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
* Ability to provide leadership and influence others.
* Ability to manage multiple changing priorities and work effectively in a team or independent setting.
* Ability to make presentations to groups in a training or facilitation role in a confident and engaging manner.
* Ability to confidently liaise internally and externally to build relationships, influence, gain and share knowledge and experience and, where necessary, discuss and resolve issues.
* Ability to develop a sound knowledge of stakeholders and anticipate and respond to stakeholder needs.
* Ability to work independently and as part of a team to achieve goals and objectives.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $45.98 to $60.96

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

**We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,** **and innovate. We believe** **that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.**
**At Ochsner, whether you work with patients** **every day** **or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!**
The Director
assumes responsibility for the strategic and operational collaboration with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and collaborate to identify and implement successful solutions. The Director also manages in partnership with Medical Staff and administrative leadership, the development of best practice order sets and operations standards and guides continuous accreditation compliance, including the education and training associated with this and other programs. The Director independently makes decisions that could affect the organization's financial objectives, performance objectives and strategic results. The Director develops and is accountable for the budget for departmental areas
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
**Education**
Required - Bachelor's degree in Nursing, Healthcare or Business Administration or related field
Preferred - Master's degree
**Work Experience**
Required - 5 years experience in an acute care setting including three years of healthcare leadership/management experience.
**Knowledge Skills and Abilities (KSAs)**
+ Must have computer skills and dexterity required for data entry and retrieval of patient information.
+ Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
+ Must be proficient with Windows-style applications, various software packages specific to role and keyboard
+ Strong interpersonal skills
**Job Duties**
+ Manages and continuously evaluates improvement in the performance of clinical processes as measured in the analysis and trending.
+ Recruits and guides the development of content-expert staff.
+ Researches, educates, and trains to enable cutting edge applications of best practice initiatives.
+ Manages relevant departments efficiently by providing services within annual budget requirements.
+ Supports hospital-based teams, committees, task forces, and other groups to achieve measured, clinical excellence objectives, by coordinating and supporting their efforts.
+ Ensures that the physical environment, job structures, and technology infrastructures are designed to promote employee and patient safety.
+ Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
**Physical and Environmental Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to sit for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.
Must be able to travel throughout and between facilities.
Must be able to work a flexible work schedule (e.g., more than 8 hours a day).
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
**Are you ready to make a difference? Apply Today!**
**_Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website._**
**_Please refer to the job description to determine whether the position you are interested in is remote or on-site._** _Individuals who reside in and will work from the following areas are not eligible for remote work position_ _: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington,_ _and Washington D.C._
**_Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or_** ** ** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications._**
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Summary:
The Manager of Performance Improvement is responsible for leading initiatives that drive operational & financial excellence, enhance quality outcomes, and support Corporate Revenue Cycle strategic goals. This role applies performance improvement methodologies to identify opportunities, implement sustainable solutions including automation, and foster a culture of continuous improvement across the The Guthrie Clinic revenue cycle.
Experience:
- Minimum of 5 years of experience in performance improvement, quality management, or healthcare operations
- Proven track record of leading cross-functional improvement projects
- Experience with data analysis, KPI development, and dashboard reporting
- Familiarity with regulatory and accreditation standards (e.g., Joint Commission, CMS)
- Strong facilitation, coaching, and change management skills
- Strong knowledge of Microsoft products, working knowledge Epic, analytical tools, and database technology. Solid analytical thinking, problem-solving skills, and project management.
Education:
- Bachelor’s degree in Healthcare Administration, Business, or related field (required)
- Master’s degree (preferred)
- 5+ years of experience in performance improvement, project management, or healthcare operations
Essential Functions:
1. Lead and manage performance improvement projects using Lean, Six Sigma, and other methodologies.
2. Analyze operational and clinical data to identify trends and improvement opportunities.
3. Facilitate cross-functional teams to design and implement process improvements.
4. Track and report on key performance indicators (KPIs) to measure project impact.
5. Deliver training and coaching on performance improvement tools and techniques.
6. Align improvement initiatives with organizational strategy and goals.
7. Prepare and present project updates and executive summaries to leadership.
8. Support compliance and readiness for regulatory and accreditation reviews.
9. Mentor caregivers, internal and external to CRC, and promote a culture of continuous improvement.
10. Collaborate with departments to sustain improvements and share best practices.
11. Recruit, hire, and coordinate training of staff. Perform annual performance evaluations, and ongoing feedback to employees. Creating and maintaining a positive team environment, including coaching, employee engagement, and team building.
Other Duties:
1. Educating the team on functionality or workflow
2. Remaining current with industry standards and events that may significantly impact reimbursement.

Upload 9-22-25

**City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 96394 **Pay Range:** $69,326.40 - $12,860.80 / year (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** BJC is hiring for a PI Consultant. This is an onsite position. We are looking for clinical background. Ideal experience is a nurse. **Overview** **BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of 6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide 785.9 million annually in community benefit. That includes 410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. **Preferred Qualifications** **Role Purpose** Manages or provides limited process improvement/ transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes. Engagement assignments, team size and duration will vary and be limited in scope, complexity and quantity to ensure appropriate attention to process improvement details.Performs tasks related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection and analysis- Risk/Issue identification and mitigation- Stakeholder tollgates/reports- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies **Responsibilities** + Performs tasks related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection- Data Analysis-Risk/Issue identification and mitigation- Report development- Stakeholder tollgates/reports- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies. + Performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean/6 Sigma activities. + Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state, Utilize data analysis and lean/6sigma methods for assessing root causes, issues with process, stakeholder support needed, and gap identification. + Conducts improvement activities through engagement of teams, subject matter experts , stakeholders and benchmarking. Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives. Identifies countermeasures needed to address root causes. + Rollouts, implements and builds sustainment/control plans for solutions. Builds project approval and charters, work breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk/issues, mitigation strategies. Completes or manages appropriate report and dashboard documents and keep stakeholders informed. **Minimum Requirements** **Education** + Bachelor's Degree **Experience** + <2 years **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Supervisor Experience** + < 2 years **Licenses & Certifications** + Lean/Six Sigma **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our Benefits Summary ( *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Summary

The NHA Quality and Performance Coordinator is responsible for supporting the NHA quality department projects, including quality and performance improvement grants. The Coordinator will provide guidance and solutions to member organizations to improve their quality management programs.  The Coordinator will be responsible for working with the team to provide data driven interventions to support and enhance quality and safe patient care in Nebraska health systems.  

Responsibilities

The successful candidate will demonstrate experience and abilities as follows:

Key Responsibilities:

• Evaluate existing quality management systems, processes, and procedures to identify gaps and areas for improvement.
• Develop Quality Strategies: Design and implement comprehensive quality management strategies tailored to the organization's needs and industry standards.
• Process Improvement: Identify inefficiencies and implement process improvement initiatives.
• Training and Development: Provide training and support to staff on quality management principles, tools, and techniques.
• Data Analysis: Collect, analyze, and interpret quality data to monitor performance and identify trends.
• Risk Management: Conduct risk assessments and develop risk mitigation strategies related to quality issues.
• Documentation: Maintain accurate and up-to-date documentation of quality processes, procedures, and performance metrics.
• Stakeholder Collaboration: Work closely with cross-functional teams, including production, operations, and management, to ensure quality objectives are met.
• Document and report on QPI improvement, including techniques for improvement.
• Provide QPI recommendations to NHA leadership and members based on data analysis.
• Assists with the NHA QI Residency Program.
• Perform other related duties as assigned to support organizational goals and priorities.
• Complies and adheres to all NHA policies and procedures.
• Reports to the NHA Senior Director of Quality and Workforce

Required Skills

• Proven ability to manage multiple projects independently and deliver results within specified timelines.
• Ability to build relationships and work collaboratively with various stakeholders.
• Expertise on the IHI Model for Improvement with competency in additional evidence-based quality and performance improvement models.
• Competency with Microsoft Office, Microsoft Word, and Microsoft Excel
• Knowledge of HIPAA (Health Insurance Portability and Accountability Act)
• Proficient with large group presentations.
• Ability to work independently and complete assigned tasks within identified time frames.
• Demonstrates organizational skills and attention to detail.
• Demonstrates excellent verbal and written communication skills, with the ability to convey complex quality concepts to diverse audiences.
• Demonstrates ability to critically think and problem solve.
• Ability to travel throughout Nebraska for on-site consulting and educational events.

Education/Experience

Bachelor's degree required, with emphasis on nursing, quality management, process improvement, or other health care-related field. CPHQ certification required in the first year.  

Benefits

By joining the Nebraska Hospital Association, you become one of a spirited and dynamic team that is driven to succeed. The NHA offers an outstanding salary and benefits package that includes health, dental, and vision insurance; life, long-term, and short-term disability; vacation, sick/ personal leave, and paid holidays; flexible spending accounts; and a 401(k) Salary Deferral plan with employer match and contributions, and a pension plan. The position also receives a fitness center reimbursement, educational assistance for continuing education, and membership dues as budgeted in professional organizations or societies.