4310 Product Demonstrations jobs in New York
Customer Engagement Events Coordinator
Posted 1 day ago
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Title: Customer Engagement Events Coordinator
Location: New York - Hybrid Working
Application Deadline: October 3rd
About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role
We are seeking a highly organized and proactive Coordinator for the Client Relations & Events Team to support in the planning, coordination, and execution of an annual program of customer events. The Customer Engagement Events Coordinator works in partnership with regional sales, editorial, and marketing teams to increase customer retention and loyalty and maximize lead generation and ROI on all executed events. Customer events include: North American Roadshows, events at conferences and other customer and prospect engagement activities.
Responsibilities:
- Assist in planning, coordinating, and executing client-facing events, including roadshows, receptions, meetings and webinars
- Support all stages of event planning including venue relations, contracts, budgeting, staging, materials production and team coordination across multiple departments
- Maintain internal, speaker and customer facing communications, including invitations, event reminders and planning meetings
- Track key results are for each event in internal systems and communicate to key stakeholders
- Provide onsite support and coordinate each project on time and within budget
- Maintain relationship with stakeholders in Sales, Publishing, Marketing, Academic Affairs, Corporate Communications teams, etc. to support regional projects and events
Experience, Skills & Qualifications:
- College or University degree with a Marketing or Business focus
- 2+ years of experience in virtual and in-person event planning
- Proven planning, project management and budgeting skills
- Proficient in MS Office, social media, CRM, and able to learn new software quickly
- Experience communicating professionally with internal and external groups at all levels and across multiple functions
- Marketing experience within the library/information service industry a plus
- Strong organizational and project management skills with ability to manage multiple priorities under pressure
- Excellent communication skills, capable of engaging with a wide range of stakeholders and vendors
- Ability to exercise good judgment and work independently and collaboratively
- Flexibility to travel independently domestically or internationally
Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:
- Medical, Dental and Vision
- 401(k) with company match and contribution
- Hybrid office working policy, Summer Hours, and paid time off
- Flexible Spending and Commuter programs
- Multiple Life insurance options
- Disability coverage
- Tuition Assistance
- Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
- Employee Assistance Program
- Family friendly benefits and a variety of employee discounts
- An array of Employee Social Networks
US Annualized Base Salary: $50,000 - $60,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture, and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here:
If you have any access needs related to disability, neurodivergence, or a chronic condition, please contact us so we can make all necessary accommodations.
For more information about career opportunities in Springer Nature please visit
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Principal Product Manager Technical, Customer Engagement Technology
Posted today
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Job Description
The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by empowering our customers to utilize automation to resolve their issues quickly and efficiently. Leveraging Generative Artificial Intelligence (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions.
The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieval of precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.
As a Principal Product Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that leverage innovative GenAI and agentic AI technologies to enhance customer interactions. Your role involves developing the product vision for CS AI solutions and driving projects that innovate and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.
You will work closely with a team of dedicated engineers, scientists, product managers, and program managers to harness the transformative power of GenAI and LLMs to resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project escalations, and make critical trade-offs between business needs and technical constraints. Your ability to gather diverse inputs from stakeholders, develop cohesive project plans, and execute these plans effectively will be crucial.
This role offers a significant scope of responsibility, directly impacting strategic projects that drive substantial improvements in customer satisfaction. You will engage with leaders across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon.
Key job responsibilities
- Manage the end-to-end lifecycle of complex technology products and projects (focused on Gen AI and Automation) across CS technology, from conception through launch.
- Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.
- Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.
- Drive innovation within the CET, leveraging AI and machine learning to enhance customer interactions.
- Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.
- Support the delivery of the vision and long-term planning, business requirements, and PRFAQ documents.
A day in the life
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt to a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative and collaborative learning environment.
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Join our team of scientists, engineers, product managers, and program managers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- 7+ years of technical product or program management experience
- Experience leading engineering discussions around technology decisions and strategy related to a product
- 7+ years of end to end product delivery experience
Preferred Qualifications
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Experience working with and influencing senior level stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Customer Service/Engagement Coor
Posted 1 day ago
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Style is never in short supply at our more than 500 Home. Goods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, ye Customer Service, Engagement, Technology, Retail, Customer
Retail Sales
Posted 1 day ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here.we're all in good company. What You'll Do - You'll Make the MomentOur Retail Sales Team is all about hospitality and bringing joy to our guests. We know nothing feels better than heading home with something special. Maybe it's a cozy candle, a childhood-favorite snack, or the perfect gift for someone. Here it's never about making a sale, but about making a memory our guests can take with them. So if you're someone who.Loves helping folks find just what they're looking forHas a team-first mindsetLearns quickly and stays organizedCan juggle a few tasks without missing a beatBrings a warm, welcoming attitude.we have an apron just for you! No retail experience? No worries. We'll teach you everything you need to know. Focus on YouWe're all about making sure you're taken care of too. Here's what's in it for you:Good Work Deserves Good Pay: Competitive pay every week | Same day pay accessSupport That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase ProgramCulture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us togetherMore Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!A Little About UsSince 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our rootsalways serving up more than a meal.See for yourself. Apply now.Cracker Barrel is an equal opportunity employer.Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Retail Sales
Posted 1 day ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small?Here, the work means more because we take pride in doing it together?So, join our team and find your place, because here.we’re all in good company?What You'll Do - You'll Make the MomentOur Retail Sales Team is all about hospitality and bringing joy to our guests. We know nothing feels better than heading home with something special. Maybe it’s a cozy candle, a childhood-favorite snack, or the perfect gift for someone. Here it’s never about making a sale, but about making a memory our guests can take with them.So if you’re someone who.Loves helping folks find just what they’re looking forHas a team-first mindsetLearns quickly and stays organizedCan juggle a few tasks without missing a beatBrings a warm, welcoming attitude…we have an apron just for you!No retail experience? No worries. We’ll teach you everything you need to know.Focus on YouWe're all about making sure you're taken care of too. Here's what's in it for you:Good Work Deserves Good Pay: Competitive pay every week | Same day pay access Support That Goes Beyond the Clock: Health insurance eligibility on day 1 – Full and Part-time employees | Vacation time | Employee assistance program (EAP)Grow and Thrive Your Way: Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase ProgramCulture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us togetherMore Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!A Little About UsSince 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.See for yourself. Apply now.Cracker Barrel is an equal opportunity employer.Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Retail Sales
Posted 1 day ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small?Here, the work means more because we take pride in doing it together?So, join our team and find your place, because here.we’re all in good company?What You'll Do - You'll Make the MomentOur Retail Sales Team is all about hospitality and bringing joy to our guests. We know nothing feels better than heading home with something special. Maybe it’s a cozy candle, a childhood-favorite snack, or the perfect gift for someone. Here it’s never about making a sale, but about making a memory our guests can take with them.So if you’re someone who.Loves helping folks find just what they’re looking forHas a team-first mindsetLearns quickly and stays organizedCan juggle a few tasks without missing a beatBrings a warm, welcoming attitude…we have an apron just for you!No retail experience? No worries. We’ll teach you everything you need to know.Focus on YouWe're all about making sure you're taken care of too. Here's what's in it for you:Good Work Deserves Good Pay: Competitive pay every week | Same day pay access Support That Goes Beyond the Clock: Health insurance eligibility on day 1 – Full and Part-time employees | Vacation time | Employee assistance program (EAP)Grow and Thrive Your Way: Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase ProgramCulture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us togetherMore Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!A Little About UsSince 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.See for yourself. Apply now.Cracker Barrel is an equal opportunity employer.Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Retail Sales
Posted 1 day ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small?Here, the work means more because we take pride in doing it together?So, join our team and find your place, because here.we’re all in good company?What You'll Do - You'll Make the MomentOur Retail Sales Team is all about hospitality and bringing joy to our guests. We know nothing feels better than heading home with something special. Maybe it’s a cozy candle, a childhood-favorite snack, or the perfect gift for someone. Here it’s never about making a sale, but about making a memory our guests can take with them.So if you’re someone who.Loves helping folks find just what they’re looking forHas a team-first mindsetLearns quickly and stays organizedCan juggle a few tasks without missing a beatBrings a warm, welcoming attitude…we have an apron just for you!No retail experience? No worries. We’ll teach you everything you need to know.Focus on YouWe're all about making sure you're taken care of too. Here's what's in it for you:Good Work Deserves Good Pay: Competitive pay every week | Same day pay access Support That Goes Beyond the Clock: Health insurance eligibility on day 1 – Full and Part-time employees | Vacation time | Employee assistance program (EAP)Grow and Thrive Your Way: Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase ProgramCulture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us togetherMore Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!A Little About UsSince 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.See for yourself. Apply now.Cracker Barrel is an equal opportunity employer.Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
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Retail Sales
Posted 1 day ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small?Here, the work means more because we take pride in doing it together?So, join our team and find your place, because here.we’re all in good company?What You'll Do - You'll Make the MomentOur Retail Sales Team is all about hospitality and bringing joy to our guests. We know nothing feels better than heading home with something special. Maybe it’s a cozy candle, a childhood-favorite snack, or the perfect gift for someone. Here it’s never about making a sale, but about making a memory our guests can take with them.So if you’re someone who.Loves helping folks find just what they’re looking forHas a team-first mindsetLearns quickly and stays organizedCan juggle a few tasks without missing a beatBrings a warm, welcoming attitude…we have an apron just for you!No retail experience? No worries. We’ll teach you everything you need to know.Focus on YouWe're all about making sure you're taken care of too. Here's what's in it for you:Good Work Deserves Good Pay: Competitive pay every week | Same day pay access Support That Goes Beyond the Clock: Health insurance eligibility on day 1 – Full and Part-time employees | Vacation time | Employee assistance program (EAP)Grow and Thrive Your Way: Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase ProgramCulture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us togetherMore Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!A Little About UsSince 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.See for yourself. Apply now.Cracker Barrel is an equal opportunity employer.Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Retail Sales
Posted 9 days ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small?Here, the work means more because we take pride in doing it together?So, join our team and find your place, because here.we're all in good company?
What You'll Do - You'll Make the Moment
Our Retail Sales Team is all about hospitality and bringing joy to our guests. We know nothing feels better than heading home with something special. Maybe it's a cozy candle, a childhood-favorite snack, or the perfect gift for someone. Here it's never about making a sale, but about making a memory our guests can take with them.
So if you're someone who.
-
Loves helping folks find just what they're looking for
-
Has a team-first mindset
-
Learns quickly and stays organized
-
Can juggle a few tasks without missing a beat
-
Brings a warm, welcoming attitude
.we have an apron just for you!
No retail experience? No worries. We'll teach you everything you need to know.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
-
Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
-
Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
-
Grow and Thrive Your Way: Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
-
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
-
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
They say you are the company you keep-And at Cracker Barrel we take that seriously.
Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.
Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.
We're all in this together-to make a real difference for our guests, every day.
That's why, at Cracker Barrel, you're all in good company.
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact ( ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.