25 Quality Control Specialists jobs in Belding

• Develop, implement, and maintain robust sanitation programs and SOPs.
• Conduct regular inspections and audits of all production areas, equipment, and sanitation practices.
• Ensure compliance with all relevant food safety regulations (e.g., FDA, USDA, HACCP).
• Oversee the correct usage and storage of cleaning chemicals and sanitizers.
• Train sanitation staff and production personnel on proper cleaning techniques and hygiene practices.
• Monitor and manage pest control programs to prevent infestations.
• Oversee waste management and environmental sanitation protocols.
• Investigate sanitation-related deviations and implement corrective and preventive actions (CAPAs).
• Maintain detailed records of all sanitation activities, audits, and training.
• Collaborate with cross-functional teams to ensure overall plant hygiene and safety.

• Bachelor's degree in Food Science, Microbiology, Industrial Hygiene, or a related field.
• Minimum of 5 years of experience in quality control or quality assurance with a focus on sanitation in the food industry.
• In-depth knowledge of food safety regulations, HACCP, GMPs, and GFSI standards (e.g., SQF, BRC).
• Experience with cleaning chemical programs and their proper application.
• Proficiency in conducting audits and developing corrective action plans.
• Strong understanding of industrial hygiene principles and pest management.
• Excellent analytical, problem-solving, and communication skills.
• Ability to train and motivate teams effectively.
• Detail-oriented with strong organizational skills.
• Experience with environmental monitoring programs (e.g., allergen swabbing, ATP testing) is a plus.

• Perform comprehensive quality inspections of raw materials, in-process parts, and finished products.
• Utilize a range of precision measuring instruments (calipers, micrometers, gauges) and testing equipment.
• Interpret blueprints, technical drawings, and specifications to ensure compliance.
• Conduct SPC charting and analysis to monitor process stability and capability.
• Identify, document, and report non-conforming products and initiate corrective actions (e.g., 8D reports).
• Collaborate with production and engineering to address quality issues and implement preventative measures.
• Operate and program Coordinate Measuring Machines (CMMs).
• Maintain accurate quality records and inspection documentation.
• Participate in internal and external quality audits.
• Assist in training and mentoring junior quality control personnel.

• Proven experience as a Quality Control Inspector in a manufacturing environment, preferably automotive.
• In-depth knowledge of quality control principles, methodologies, and tools (SPC, FMEA, 8D).
• Proficiency in reading and interpreting blueprints and technical drawings.
• Experience with precision measuring instruments and testing equipment.
• Familiarity with ISO 9001 and/or IATF 16949 standards.
• Experience with CMM operation and programming is highly preferred.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Good communication skills for reporting and collaboration.

• Developing and maintaining sanitation policies and procedures.
• Conducting remote audits and assessments of cleaning protocols.
• Analyzing sanitation data and identifying trends.
• Providing recommendations for process improvements.
• Training and supporting on-site staff on sanitation best practices.
• Ensuring compliance with relevant health and safety regulations.
• Investigating and resolving sanitation-related issues.
• Researching and recommending new sanitation technologies and products.

Maximus is looking to fill a Bilingual Quality Assurance Specialist position. The Bilingual Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers' Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO's established requirements and internal customer service performance standards.

***Position is a temporary and remote position ***

***Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST***

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required

Essential Duties and Responsibilities:

- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.

- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.

- Provide feedback on call monitoring results.

- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Education and Requirements:

- Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards

- Works with Customer Service Supervisors in assisting them in monitoring their team

- Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures

- Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client

- Participates in calibration sessions with the client and complies with calibration results

- Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff

- Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures

- Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)

Education:

- Requires a High School Diploma or GED

- Associate's Degree preferred

- At least 3 years of related experience in call center monitoring, quality assurance, and/or customer service

- Knowledge of quality assurance and continuous improvement concepts, procedures, and processes

- Ability to meet call monitoring deadlines and perform with skill and accuracy

- Organizational, teamwork, and customer service skills. Must be able to prioritize and organize work and work successfully in a multi-task environment

- Excellent interpersonal skills

- Effective oral and written communication skills; strong typing ability required

- Fluency in Spanish necessary • Fully Remote Position • Bring your own device required

** You will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required

- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)

OS for Windows - Windows 10 or Windows 11

OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)

Home Office Requirements:

-Hardwired internet (ethernet) connection.

-Internet download speed of 25mbps single upload or higher required (you can test this by going to

-Private work area and adequate power source.

-Video calls may be requested on occasion. Proper background and attire is required.

Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.

- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

20.61

Maximum Salary

$

30.48