What Jobs are available for Quality Control in Detroit?

Showing 33 Quality Control jobs in Detroit

Quality Control Technician

48208 Detroit, Michigan Adecco US, Inc.

Posted 8 days ago

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Job Description

**Quality Control Technician | Aerospace Industry | Metro Detroit Area**
**Location:** On-site
**Employment Type:** Full-time, Permanent
**Industry:** Aerospace & Precision Manufacturing
The **Adecco Permanent Recruitment Team** has partnered with an innovative and growing client in the **Aerospace industry** to recruit a **Quality Control Technician** . This is a fantastic opportunity to join a fast-paced, team-oriented environment focused on precision, compliance, and customer satisfaction.
**About the Role:**
As a **Quality Control Technician** , you'll play a key role in ensuring that high-precision aerospace components meet stringent industry standards. You'll be responsible for conducting visual, mechanical, and electrical inspections, interpreting technical drawings, and supporting the overall quality process from initial inspection to final product approval.
**Key Responsibilities:**
+ Inspect and approve aerospace components in accordance with customer specifications
+ Read and interpret complex drawings and apply **Geometric Dimensioning & Tolerancing (GD&T)**
+ Use a variety of precision tools such as micrometers, calipers, optical comparators, and gauges
+ Accurately log inspection results and complete required documentation (e.g., travelers, reports)
+ Support compliance with **AS9100, ISO, NADCAP** , and other relevant standards
+ Communicate part defects and quality issues to the Quality Control Manager
+ Collaborate with internal teams and contribute to a clean, safe work environment
**What We're Looking For:**
+ Minimum 3 years of hands-on inspection experience in aerospace or precision manufacturing
+ Familiarity with **metal finishing** and **plating processes** is a strong plus
+ Strong computer skills, including **Microsoft Office** and manufacturing software (e.g., Visual Shop)
+ Ability to stand, bend, and lift up to 75 lbs. as needed
+ Strong attention to detail and ability to work independently or as part of a team
+ High School Diploma or GED required
**Why Apply?**
+ Join a respected company in the **aerospace manufacturing sector**
+ Work in a **permanent, full-time** position with long-term growth potential
+ Be part of a high-performance team where **quality and innovation** are valued
+ Competitive compensation and benefits available
**Pay Details:** $30.00 to $34.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Quality Control Manager

48201 Detroit, Michigan $85000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client is seeking a meticulous and experienced Quality Control Manager to lead their quality assurance efforts in **Detroit, Michigan, US**. This critical role involves establishing and maintaining robust quality control systems to ensure that all manufactured products meet the highest standards of quality, safety, and compliance. The Quality Control Manager will oversee the inspection and testing processes, manage a team of quality technicians, and work closely with production and engineering departments to identify and resolve quality issues.

Key responsibilities include developing and implementing quality control plans, conducting internal audits, analyzing quality data to identify trends, and driving continuous improvement initiatives. You will be responsible for ensuring adherence to industry standards and regulatory requirements specific to the manufacturing sector. The ideal candidate possesses a strong understanding of quality management systems (e.g., ISO 9001), statistical process control (SPC), and lean manufacturing principles. A Bachelor's degree in Engineering, Manufacturing Technology, or a related field is required, along with a minimum of 7 years of experience in quality control or quality assurance within a manufacturing environment, with at least 3 years in a leadership role. Excellent analytical, problem-solving, and leadership skills are essential. This is an excellent opportunity for a dedicated quality professional to make a significant impact on product excellence in **Detroit, Michigan, US**.

Responsibilities:
  • Develop, implement, and maintain the company's quality control system.
  • Oversee all inspection and testing processes for raw materials, in-process components, and finished goods.
  • Lead and mentor a team of quality control technicians and inspectors.
  • Conduct internal audits to ensure compliance with quality standards and procedures.
  • Analyze quality data, identify root causes of defects, and implement corrective and preventative actions (CAPA).
  • Collaborate with production and engineering teams to resolve quality issues and improve product design.
  • Ensure adherence to relevant industry standards (e.g., ISO 9001) and regulatory requirements.
  • Manage vendor quality assurance programs.
  • Drive continuous improvement initiatives to enhance product quality and manufacturing efficiency.
  • Prepare quality reports and present findings to senior management.
Qualifications:
  • Bachelor's degree in Engineering, Manufacturing Technology, or a related field.
  • Minimum of 7 years of experience in quality control or quality assurance in a manufacturing setting.
  • Minimum of 3 years of experience in a supervisory or managerial role.
  • Strong knowledge of Quality Management Systems (e.g., ISO 9001, AS9100).
  • Proficiency in statistical process control (SPC) and quality analysis tools.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Experience with lean manufacturing principles is a plus.
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Senior Quality Control Inspector

48201 Detroit, Michigan $65000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a leading manufacturer renowned for its commitment to excellence, is actively seeking a highly skilled and meticulous Senior Quality Control Inspector for a fully remote position. In this role, you will play a crucial part in upholding the stringent quality standards of our products, ensuring that all manufactured goods meet or exceed design specifications and customer expectations. Your responsibilities will include conducting detailed inspections of raw materials, in-process components, and finished products using a variety of precision measuring instruments and testing equipment. You will meticulously document inspection results, identify non-conforming products, and initiate corrective actions to address quality issues. The Senior Quality Control Inspector will also be responsible for analyzing quality data, identifying trends, and contributing to process improvements aimed at enhancing overall product quality and manufacturing efficiency. This position requires a deep understanding of quality control principles, statistical process control (SPC), and relevant industry standards. The ability to work independently, interpret technical drawings and specifications, and communicate findings clearly is paramount. This is an excellent opportunity for a dedicated quality professional to contribute significantly to a respected manufacturing entity from the comfort of their own home office. The ideal candidate is detail-oriented, analytical, and possesses a strong commitment to maintaining the highest quality benchmarks. Experience with ISO standards and quality management systems is highly preferred.

Responsibilities:
  • Conduct comprehensive inspections of incoming raw materials, in-process components, and finished goods.
  • Utilize a wide range of precision measuring and testing equipment to verify product specifications.
  • Interpret engineering drawings, blueprints, and technical specifications.
  • Document all inspection and testing results accurately and thoroughly.
  • Identify, quarantine, and document non-conforming products and materials.
  • Initiate and track corrective and preventive action (CAPA) requests.
  • Analyze quality data to identify trends, root causes of defects, and areas for improvement.
  • Participate in process improvement initiatives to enhance product quality and manufacturing efficiency.
  • Ensure compliance with relevant quality standards (e.g., ISO 9001).
  • Collaborate with production, engineering, and supply chain teams to resolve quality issues.
  • Train and mentor junior quality control personnel.
  • Maintain calibration records for all inspection and testing equipment.
  • Conduct internal audits as needed.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
  • Minimum of 5 years of experience in quality control inspection within a manufacturing environment.
  • Proficiency in using various precision measuring instruments (e.g., calipers, micrometers, CMM).
  • Strong understanding of quality control principles, methodologies, and statistical process control (SPC).
  • Ability to read and interpret technical drawings, blueprints, and specifications.
  • Excellent analytical, problem-solving, and attention-to-detail skills.
  • Proficiency in documentation and reporting.
  • Experience with quality management systems (QMS) and standards like ISO 9001.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Computer proficiency, including MS Office Suite.
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Senior Quality Control Inspector

48201 Detroit, Michigan $75000 Annually WhatJobs

Posted 26 days ago

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Job Description

full-time
Our client, a leading automotive manufacturing firm in Detroit, Michigan , is seeking a highly experienced Senior Quality Control Inspector to uphold and enhance their stringent quality standards. This critical role involves meticulously inspecting manufactured components and finished products, identifying deviations from specifications, and implementing corrective actions to ensure defect-free output. The ideal candidate will possess an extensive background in quality assurance within a manufacturing environment, a keen eye for detail, and a thorough understanding of metrology and quality control methodologies. You will play a vital role in maintaining the company's reputation for excellence and driving continuous improvement in production processes.

Key Responsibilities:
  • Perform detailed visual, dimensional, and functional inspections of raw materials, in-process components, and finished goods using a variety of precision measuring instruments (calipers, micrometers, CMMs, etc.).
  • Interpret engineering drawings, blueprints, and specifications to verify product conformance to design requirements.
  • Document inspection results accurately and thoroughly, utilizing quality control software and reporting systems.
  • Identify non-conforming products, initiate Material Review Board (MRB) processes, and collaborate with engineering and production teams to determine disposition.
  • Participate in root cause analysis for quality issues, recommending and implementing corrective and preventive actions (CAPAs).
  • Ensure compliance with all relevant quality standards (e.g., ISO 9001, IATF 16949) and internal procedures.
  • Train and mentor junior inspectors on inspection techniques, equipment usage, and quality procedures.
  • Contribute to the development and refinement of inspection plans and quality control processes.
  • Conduct audits of production processes to ensure adherence to quality standards and identify areas for improvement.
  • Maintain calibration records for all inspection and measuring equipment.
  • Champion a culture of quality throughout the manufacturing facility.
Required Qualifications:
  • High School Diploma or equivalent; Associate's or Bachelor's degree in Engineering, Manufacturing Technology, or a related field is preferred.
  • Minimum of 5 years of experience in quality control inspection within a manufacturing setting, preferably automotive.
  • Proficiency in reading and interpreting complex engineering drawings, GD&T (Geometric Dimensioning and Tolerancing), and technical specifications.
  • Hands-on experience with various metrology tools and measurement techniques, including Coordinate Measuring Machines (CMMs).
  • Strong understanding of quality management systems (e.g., ISO 9001, IATF 16949).
  • Excellent attention to detail, accuracy, and organizational skills.
  • Effective problem-solving and analytical abilities.
  • Good communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
  • Experience with statistical process control (SPC) is a plus.
  • Ability to work effectively in a production environment and lift up to 50 lbs.
Join our client in Detroit, Michigan , and be a key player in ensuring the highest quality automotive products reach the market. This is an excellent opportunity for a dedicated quality professional.
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Quality Control Manager - Automotive Components

48201 Detroit, Michigan $100000 Annually WhatJobs Direct

Posted 2 days ago

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full-time
Our client is a leading manufacturer of automotive components and is seeking an experienced Quality Control Manager to lead their quality assurance efforts in **Detroit, Michigan, US**. This crucial role involves developing, implementing, and overseeing all quality control systems and procedures to ensure that our products meet the highest industry standards and customer expectations. You will be responsible for managing a team of quality inspectors and technicians, driving continuous improvement initiatives, and ensuring compliance with automotive quality standards such as IATF 16949.

Responsibilities:
  • Develop and implement comprehensive quality control plans and procedures for all manufacturing processes.
  • Manage and mentor the quality control team, including inspectors and technicians.
  • Oversee the inspection and testing of raw materials, in-process components, and finished goods.
  • Ensure adherence to IATF 16949 and other relevant automotive quality standards.
  • Conduct internal audits and support external audits from customers and certification bodies.
  • Analyze quality data, identify trends, and implement corrective and preventative actions (CAPAs).
  • Collaborate with production, engineering, and supply chain teams to resolve quality issues.
  • Manage non-conforming product processes and disposition.
  • Develop and deliver quality training programs for relevant personnel.
  • Drive continuous improvement initiatives to enhance product quality and reduce defects.
Qualifications:
  • Bachelor's degree in Engineering, Quality Management, or a related field.
  • Minimum of 7 years of experience in quality control or quality assurance, with at least 3 years in a management role.
  • Proven experience in the automotive manufacturing industry and strong knowledge of IATF 16949 standards.
  • Proficiency in quality tools and methodologies (e.g., SPC, FMEA, 8D).
  • Strong leadership, team management, and problem-solving skills.
  • Excellent communication, interpersonal, and organizational abilities.
  • Experience with quality management software and systems.
  • This position requires a strong on-site presence at our **Detroit, Michigan, US** manufacturing facility.
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Senior Pharmaceutical Quality Control Analyst

48201 Detroit, Michigan $95000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a leading pharmaceutical company, is seeking a highly motivated Senior Pharmaceutical Quality Control Analyst to join their state-of-the-art facility in Detroit, Michigan . This crucial role involves performing a wide range of analytical tests on raw materials, in-process samples, and finished pharmaceutical products to ensure they meet stringent quality and regulatory standards. The Senior Pharmaceutical Quality Control Analyst will be responsible for operating advanced analytical instrumentation, meticulously documenting results, and troubleshooting any analytical deviations. The ideal candidate possesses a strong background in analytical chemistry, a deep understanding of GMP (Good Manufacturing Practices), and a commitment to upholding the highest levels of product quality and patient safety.

Responsibilities:
  • Perform analytical testing on raw materials, intermediates, and finished pharmaceutical products using techniques such as HPLC, GC, UV-Vis spectrophotometry, Karl Fischer titration, and dissolution testing.
  • Operate and maintain sophisticated laboratory equipment, ensuring proper calibration and validation.
  • Analyze test data, interpret results, and prepare accurate and comprehensive analytical reports.
  • Investigate out-of-specification (OOS) results and implement corrective and preventive actions (CAPA).
  • Ensure all laboratory activities comply with current Good Manufacturing Practices (cGMP) and relevant regulatory guidelines (e.g., FDA, ICH).
  • Develop and validate new analytical methods as required.
  • Participate in internal and external audits, providing necessary documentation and explanations.
  • Maintain laboratory notebooks and electronic records in compliance with regulatory requirements.
  • Collaborate with R&D, manufacturing, and regulatory affairs departments to resolve quality-related issues.
  • Contribute to continuous improvement initiatives within the QC laboratory.
Qualifications:
  • Bachelor's or Master's degree in Chemistry, Analytical Chemistry, Pharmaceutical Sciences, or a related scientific field.
  • Minimum of 5 years of experience in pharmaceutical quality control or analytical development.
  • Proficiency with major analytical techniques, including HPLC, GC, and dissolution testing.
  • Strong understanding of cGMP regulations and pharmaceutical industry standards.
  • Experience with method validation and OOS investigations.
  • Excellent laboratory technique, attention to detail, and documentation skills.
  • Strong analytical, problem-solving, and critical thinking abilities.
  • Effective communication and interpersonal skills, with the ability to work collaboratively in a team.
  • Familiarity with laboratory information management systems (LIMS) is a plus.
  • Proficiency in Microsoft Office Suite.
This is a significant opportunity for a dedicated Pharmaceutical Quality Control Analyst to contribute to the development and manufacturing of life-saving medications in Detroit . Our client offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a leading pharmaceutical organization.
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Senior Quality Control Engineer - Automotive Components

48201 Detroit, Michigan $88000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is seeking a highly skilled and detail-oriented Senior Quality Control Engineer to join their state-of-the-art manufacturing facility in **Detroit, Michigan, US**. This critical role will be responsible for ensuring the highest standards of quality for automotive components produced by our client. The ideal candidate will possess extensive experience in quality assurance methodologies, statistical process control, and root cause analysis within a manufacturing environment. Responsibilities include developing, implementing, and maintaining quality control systems and procedures to meet or exceed industry standards and customer specifications. You will lead and mentor a team of quality technicians, providing guidance and support to ensure accurate and efficient testing and inspection processes. This position requires a deep understanding of automotive quality standards such as IATF 16949 and APQP. You will be instrumental in identifying potential quality issues, performing thorough investigations, and implementing corrective and preventive actions. The Senior Quality Control Engineer will also collaborate closely with production, engineering, and supply chain teams to foster a culture of quality throughout the organization. This role involves significant data analysis to monitor product quality trends, identify areas for improvement, and drive continuous improvement initiatives. Experience with various testing equipment and measurement tools is essential. A bachelor's degree in Engineering (Mechanical, Electrical, or related) is required, with advanced degrees or certifications in quality management (e.g., ASQ CQE) being a strong advantage. The ability to communicate effectively with all levels of the organization, including senior management and external auditors, is crucial. If you are a dedicated quality professional with a passion for automotive excellence and a commitment to driving superior product quality, this is an outstanding opportunity to make a significant impact.

Key Responsibilities:
  • Develop and implement robust quality control plans and procedures.
  • Oversee product inspection, testing, and validation processes.
  • Lead and mentor the quality control team, ensuring adherence to standards.
  • Conduct root cause analysis for non-conforming products and implement corrective actions.
  • Ensure compliance with automotive quality standards (e.g., IATF 16949, APQP).
  • Collaborate with manufacturing and engineering teams to improve product quality.
  • Analyze quality data to identify trends and drive continuous improvement initiatives.
  • Prepare quality reports for management and conduct internal audits.

Qualifications:
  • Bachelor's degree in Engineering (Mechanical, Electrical, or relevant field).
  • Minimum of 6 years of experience in quality control/assurance within manufacturing.
  • Extensive knowledge of automotive quality systems and standards.
  • Proficiency in statistical process control (SPC) and problem-solving tools.
  • Experience with quality inspection equipment and metrology.
  • Strong leadership, analytical, and communication skills.
  • Certified Quality Engineer (CQE) or similar certification is highly desirable.
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Quality Assurance Technician

Detroit, Michigan Wolverine Packing Co

Posted today

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Job Description

Job Description

Job Description

Job Description: Quality Assurance Technician

The Quality Assurance Technician position at Wolverine Packing requires an individual who can uphold quality standards, by performing high level quality control inspections and verifications of processes. An ideal candidate would be someone who possesses great attention to detail and the ability to multi-task in a fast paced environment.


Essential Job Duties:

  • Coordinate with production on regulatory and quality issues, and document corrective actions, root cause, and preventative actions.
  • Ensure GMPs are being followed.
  • Ensure package/label integrity and accuracy.
  • Maintain product specification.
  • The ability to work 100% on plant floor.
  • Monitoring and implementation of HACCP system activities in the Quality Assurance Department.

Pay- $19.50/Hr - $21/Hr


Job Requirements:

  • Be available to work/lead pre-operational sanitation (4:30am start time)
  • Excellent time management and task prioritization abilities.
  • Ability to thrive in a fast-paced environment.
  • Be detailed and organized.
  • Strong attention to detail; data and sample collection, accuracy in paperwork.
  • Good decision making and reasoning skills.
  • Ability to interact with all levels of organization.
  • Be able to monitor all areas of facility, including pens/processing floor.


2nd Shift 2:20pm - 12:00am, Monday - Friday and some Saturdays
40-50 Hours per week.

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Quality Assurance Engineer, Manufacturing

Detroit, Michigan Xometry

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Job Description

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are hiring Quality Engineers to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations.

As a Quality Assurance Engineer, you will be part of a fast-moving team of engineering professionals who solve quality assurance problems for customized parts. The QA Engineer is responsible for assisting the Senior Director in developing the quality system following corporate policies, goals and objectives and the requirements of AS9100.

Process and Quality Assurance:

  • Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
  • Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA's
  • Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
  • Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
  • Analyze non-conformance trends to evaluate effectiveness of corrective actions
  • Problem solve and follow up on troubled orders to improve supplier quality.
  • Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
  • Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
  • Participate in QA and RMA Meetings (Live Reviews)
  • Oversee internal production of products from a quality perspective
  • Monitor and review quality metrics for publication
  • Assist with onsite Customer Audits
  • Support Quality Management System requirements
  • Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

  • Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
  • Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
  • Participate and provide input on initiatives to simplify and automate complex processes
  • Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
  • Work with internal customers to implement quality measures
  • Support all Continuous Improvement activities

Qualifications:

  • Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
  • Minimum of 4-6 years of experience in engineering, quality role, or equivalent
  • Minimum of 4-6 years of experience in supplier-facing role or equivalent
  • Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
  • Capable of performing root cause analysis and identifying solutions to complex problems
  • A self-starter who can drive actions to completion
  • Strong organizational skills and the ability to work in a dynamic environment
  • Able to multitask, meet deadlines and support all supplier quality field activities
  • Experience with DFMEA/PFMEA and DFM/DFQ
  • Strong manufacturing knowledge
  • Able to read and interpret CAD Models & Drawings
  • Strong time management/project management capabilities
  • Understanding of Six Sigma methodologies
  • Knowledge of Process Certification/Process Robustness
  • Superior analytic and articulation skills

Preferred Qualifications:

  • Six Sigma Black Belt Certification
  • ASQ Certification
  • Educated in statistics / BIG Data
  • Use of GD&T quality lab equipment
  • Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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Quality Assurance Supervisor (Bid)

48201 Detroit, Michigan Maximus

Posted 13 days ago

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Job Description

Permanent
Description & Requirements

We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.

As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.

The Quality Assurance Supervisor is responsible for supporting and overseeing a team of QA Analysts to ensure adherence to production standards and that all project service level requirements and goals are met. The QA Supervisor acts as a primary source of reference and assists with escalated issues or cases as needed in a fast-paced, high-volume environment. This is a remote position.

Per contact requirements, this position is open only to U.S. citizens.

***Please note that this position is contingent upon bid award***

Essential Duties and Responsibilities:

- Assist management with department/project objectives.

- Provide ongoing supervision to assigned staff.

- Responsible for reporting issues, problems, and concerns to management.

- Complete daily, weekly, and monthly reports.

- Participate in the training of new staff.

- Assist the Manager in preparing presentation schedules and staff development plans.

- Monitor workload and coordinates schedules.

- Responsible for coaching team, setting expectations, conducting performance appraisals, and providing career development, corrective action and recognition for assigned staff.

- Monitor and evaluate performance.

- Educate specialists on department objective and performance metrics.

- Conduct quality reviews of the work of specialists to ensure accuracy and provides coaching when required and recognizes specialists with superior performance.

- Evaluate the need for training to ensure specialists maintain current knowledge of multiple programs.

- Provide the Manager with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.

- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.

- Responsible for adhering to established safety standards.
- Perform other duties as assigned by management.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

- At least three (3) years of quality assurance in healthcare, medical documentation, government contracting, or a similar environment.

- Minimum of one (1) year of people management experience, preferably overseeing QA or QC staff.

- Excellent attention to detail and analytical skills.

- Excellent organizational, interpersonal, written, ability to and verbal communication skills.

- Prior experience in a call center environment preferred.

- Per contact requirements, this position is open only to U.S. citizens.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

50,000.00

Maximum Salary

$

89,000.00

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