16 Quality Control jobs in Detroit

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

This is a Limited Service position . This position is temporary with an expected date of 12/31/2025.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- College courses or degree from an accredited college or university preferred

- Minimum 3 years of related experience required

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

Additional Requirements Per Client:

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a Federal Background Check.

- Must not be delinquent or in default on any federal student loans.

Home Office Requirements:

- Private and Secure workspace from home

- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home

- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)

- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.00

Maximum Salary

$

33.00

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This is a Limited Service position . This position is temporary with an expected date of 12/31/2025.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- College courses or degree from an accredited college or university preferred

- Minimum 3 years of related experience required

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Additional Requirements Per Client:

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a Federal Background Check.

- Must not be delinquent or in default on any federal student loans.

Home Office Requirements:

- Private and Secure workspace from home

- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home

- Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)

- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

20.00

Maximum Salary

$

30.00

Our client, a prominent automotive manufacturer, is seeking a dedicated Senior Quality Control Inspector for their facility in Detroit, Michigan, US . This critical role ensures that all manufactured automotive components and assemblies meet the highest standards of quality, safety, and performance. You will be responsible for conducting rigorous inspections using advanced measurement tools and techniques, identifying defects, and documenting findings. This includes performing in-process inspections, final product checks, and supplier part evaluations. You will work closely with production teams to address quality issues promptly, implement corrective actions, and contribute to continuous improvement initiatives. Experience with quality management systems such as ISO 9001 or IATF 16949 is essential. The ideal candidate possesses a strong understanding of manufacturing processes, statistical process control (SPC), and root cause analysis methodologies. Excellent attention to detail, strong problem-solving skills, and the ability to interpret technical drawings and specifications are required. You will also be involved in training junior inspectors and championing a quality-first culture on the production floor. A technical degree or relevant certification in quality control is preferred. Proven experience as a Quality Inspector, preferably within the automotive industry, is a must. This position demands a proactive individual committed to upholding exceptional quality standards in a fast-paced manufacturing environment.

Do you have at least 10 year Automotive Materials Management experience? Do you have experience with Plant Materials Management, Inventory Control, Warehouse, MRP Planning/Scheduling, Shipping/Receiving and Logistics?
Do you have experience with high volume stamping, injection molding, and assembly? br> Have you worked on cross functional teams with Supply Chain, Engineering, Operations and Sales to solve Supply chain issues?
Have you lead a small team of people?
Do you SAP system and ERP implementation skills?
Have you created KANBAN boards and improved Material Flow throughout a large plant?
Then this opportunity may be for you!

MATERIALS MANAGER – TIER 1 SUPPLIER < r>
We are helping a large Tier 1 supplier find their next Materials Manager

Background Requirements
• 10+ years Automotive ERP/MRP experience < r>• Very strong Materials Management experience < r>• Expert knowledge of Supply Chain and Materials Management solutions < r>• Strong plant technical skills < r>• Will pay up to $150K, Bonus < r>• Based in Northville, MI < r>
Compensation
• Competitive Salary < r>• Comprehensive health care benefits < r>
If you are interested and qualified, please send your updated resume as a MS Word document, and how you fit this specific position, referencing to

Thank you for your consideration, and good luck!

Our Quality practice is where Quality innovation meets leading-edge technology. We help our clients envision and achieve Quality Transformation through co-creation and application of digital technologies, revolutionizing Quality control and Quality assurance processes. Our people have a combination of deep Quality management industry and broad technology expertise, tied with strategic and business consulting experience, and industry platforms knowledge. We provide an innovative approach and global scale across regulated industries.
We leverage digital technologies such as automation, artificial intelligence, Internet of Things, analytics, and cloud, in combination with a fundamental redesign of the end user experience to help our clients better capture, manage, integrate, and analyze complex enterprise Quality data. We help improve product quality, ensure compliance, optimize design quality processes, manufacturing quality processes, supply chain quality processes and reduce time to market and enhance overall operational efficiency.  
As a team member of the Quality practice, you will be exposed to the cutting-edge technologies and processes that many leading companies and government agencies utilize.
What would you do?
As a Manager, you'll be given end-to-end responsibility for the complex program management and project delivery. You will play a wide variety of roles related to delivery and sales, shaping digital Quality solutions for clients and maintaining and growing industry as their center of gravity. Analyze and design new organizational design, operation model and Quality business processes. Identify and define detailed business requirements and use cases. Serve as a liaison to the business community and participate in user and task analysis to maintain the business community 's perspective. Improve organization performance and achieve program goals by developing and executing end-to-end project activities. Calculate and crisply articulate the business value generated by solutions. Demonstrate creativity and flexibility when creating and driving project plans and estimates, scope and requirements from design, implementation to deployment. Proactively manage and report on execution of deliverables. Master communicators across multiple stakeholders aligning priorities and direction.
+ Shape client's digital Quality transformation vision, focus areas, and journey from the current state to a "to-be" Quality enterprise environment.
+ Provide point-of-view on digital solutions to deliver on Quality transformational goals along with strengths and weaknesses of various planning solutions.
+ Develop roadmaps and current state assessments for Quality organizations in large companies across various industries.
+ Facilitate strategic working sessions and technical workshops with both client and project team members.
+ Build relationships with key client stakeholders and collaborate with client senior leaders to ensure buy-in to recommended solutions.
+ Serve as the architect for a delivery initiative and oversee the design and implementation of digital Quality solutions, processes, change management, value drivers and operating model by leveraging Accenture's implementation methodology.
+ Actively manage risks to client engagements, practice performance, and brand/reputation.
+ Proactively coach project team members to increase their knowledge and effectiveness.
+ Help to develop and Quality consulting portfolio through thought leadership and opportunity identification.
+ Manage business development opportunities to bring innovative solutions and ways of working to clients.
+ Build and apply technical, industry, organization, and functional knowledge to support efforts in selling opportunities to existing and new clients.
Here's What You Need:
+ Bachelor's or master's degree in information technology, computer science, supply chain, system engineering, business management/administration, life sciences (e.g. biochemistry, biology or chemistry) or relevant field.
+ 6-8 years of practical experience in complex program management and project delivery preferably in consulting, in the context of Quality transformation, Quality culture, Quality organization design, QMS (Quality management system) implementation and organization change management.
+ 4+ years of experience in Quality design or Quality manufacturing or Supply chain Quality in industries such as life sciences, automotive, semi-conductors and consumer packaging goods.
+ Expertise in program/project management, process optimization, and organizational design.
+ Experience in conducting workshops and coaching sessions.
+ Strong interpersonal and communication skills.
+ Demonstrated business transformation experience preferably in Quality organizations, coupled with practical knowledge and exposure to at least one of the following:
+ Veeva Quality Vault (QMS, DMS, LMS, LIMS) and associated platforms
+ Trackwise
+ Salesforce platform and QMS application(s)
+ SAP QM
+ Siemens Teamcenter/OpCenter
+ Willingness to travel up to 50% to client sites and Accenture offices. The amount of travel will depend on client needs and nature of projects.
Bonus Points If You Have:
+ Prior experience working for a Strategy & Consulting Firm, Industry Software Vendor, or working for a company in the regulated industry within a Quality function
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $132,500 to $38,300
Colorado 132,500 to 292,200
District of Columbia 141,100 to 311,200
Illinois 122,700 to 292,200
Minnesota 132,500 to 292,200
Maryland 132,500 to 292,200
New York/New Jersey 122,700 to 338,300
Washington 141,100 to 311,200
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here ( Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at , send us an email ( or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Life Sciences Quality Consultant

Accenture's Life Science Quality practice focuses on fostering long-term client relationships, particularly on transforming the ways of working through innovation and technology, especially around complex and large-scale projects, to ensure client success. Practice members act as trusted advisors to clients and Accenture leadership on matters of quality operations, expectation management, and client business outcomes. Our Quality Delivery Framework, which includes End-to-End Client Success Management, Client Quality Methods (CQM), Client Quality Assurance (CQA), Client Quality Intervention (CQI), Client Quality Datasets (CQD), and Client Quality Continuous Improvement (CQCI), aims to support clients and client teams in achieving positive business outcomes throughout the project lifecycle. Accenture's Quality practice leverages data-driven insights and integrated governance processes to manage client delivery, identify risks early, take mitigating actions, and drive client value. As a team member of the Accenture Life Sciences Quality Practice, you will be exposed to the cutting-edge innovation, technologies, and processes that many leading companies and government agencies utilize.

We are seeking a highly skilled and experienced Life Sciences Quality Consultant to join our team. Consultants are the driving force for client delivery, working closely with project management and analysts to realize value on delivery engagements, as well as with leadership to identify and address new challenges our clients face. The ideal candidate will have a strong background in quality management within the life sciences industry, including pharmaceuticals, biotechnology, and medical devices. The consultant will be responsible for supporting compliance with regulatory requirements, improving quality systems, and providing subject matter guidance on quality-related matters.

Responsibilities include:

• Develop, implement, and maintain quality management systems (QMS) in compliance with regulatory standards (e.g., FDA, EMA, ISO)
• Support internal and external audits to ensure compliance with quality standards and regulatory requirements
• Provide guidance on quality assurance and control processes, including risk management, CAPA (Corrective and Preventive Actions), and change control
• Collaborate with cross-functional teams to ensure quality is integrated into all aspects of product development and manufacturing
• Monitor and analyze quality metrics to identify trends and areas for improvement
• Prepare and review quality documentation, including SOPs (Standard Operating Procedures), validation protocols, and technical reports
• Stay up-to-date with industry trends and regulatory changes to ensure ongoing compliance and continuous improvement

Additionally, a Quality Consultant will play a wide variety of roles related to delivery, such as:

• Analyze and design new business processes
• Identify and define detailed product requirements and use cases
• Serve as a liaison to the business community and participate in user and task analysis to maintain the business community's perspective
• Demonstrate creativity and flexibility when creating and driving project plans and estimates, scope and requirements from implementation to deployment
• Proactively manage and report on execution of deliverables
• Master communicators across multiple stakeholders aligning priorities and direction
• Assist with shaping client's digital transformation vision, focus areas, and journey from the current state to a "to-be" enterprise environment
• Develop a point-of-view on digital solutions to deliver on transformational goals along with strengths and weaknesses of various planning solutions
• Collaborate with management to ensure buy-in to recommended solutions
• Support delivery initiatives and the design and implementation of digital solutions, processes, and operating model by leveraging Accenture's implementation methodology
• Build and apply technical, industry, organization, and functional knowledge to support delivery efforts for clients

Here's what you need:

• Bachelor's degree in Life Sciences, Engineering, or a related field
• Minimum of 3 years of experience:
• Working in the Quality Domain across Quality Management, Quality Operations, Quality Control and/or Quality Assurance
• Quality process experience (Deviations, investigations, CAPAs, Change Control, Complaints)
• QMS system experience (TrackWise or Veeva)
• SOP/Technical writing experience
• Experiences with traditional and agile project/software development methodologies
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Travel - candidates must be willing to travel up to 50% to client locations

Bonus points if you have:

• Prior experience working for a Consulting Firm or Software Informatics firm in the space

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. We accept applications on an ongoing basis and there is no fixed deadline to apply. Information on benefits is available here.

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Equal Employment Opportunity Statement: Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Requesting An Accommodation: Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
**The opportunity**
We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution.
In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.
**Your key responsibilities**
As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in anywhere in the U.S., with regular travel required to meet client needs.
+ Lead workstream delivery and ensure effective management of processes and solutions.
+ Track deliverable completion and project status, ensuring alignment with performance objectives.
+ Actively participate in client working sessions, leading workstreams from planning through execution and closure.
+ Enhance and optimize the Quality Management (QM) process framework, proactively identifying and addressing any process discrepancies.
+ Strategically design and prototype SAP QM solutions, leading discussions on functionality to support informed decision-making.
+ Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
+ Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
+ Scope out necessary reports, interfaces, conversions, enhancements, forms, workflows and other development objects to seamlessly integrate client needs with SAP's functionalities.
+ Thoroughly evaluate functional specifications documents to ensure clarity and accuracy in meeting project objectives.
+ Collaborate with security teams to define and implement local security profiles addressing specific operational needs.
+ Perform field and value mappings associated with data conversion efforts.
+ Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
+ Provide subject matter expert support during cutover and go-live activities and perform tasks assigned as part of cutover plan and schedules.
+ Demonstrate in-depth technical capabilities and maintain a strong sense of business acumen to contribute to the project's success.
+ Facilitate cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.
**Skills and attributes for success**
To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.
+ Strong analytical skills to develop solutions to complex problems.
+ Proven ability to manage engagement economics and resource planning.
+ Experience in leading teams and managing change effectively.
+ Ability to identify opportunities for additional services and lead specific RFP responses.
**To qualify for the role, you must have**
+ A bachelor's degree (4-year degree).
+ Typically, no less than 4 - 6 years relevant experience.
+ 3 or more years of experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
+ Strong written and verbal communication, presentation, client service and technical writing skills.
+ Experience managing an SAP project or workstream and project-based team members.
+ Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions.
+ Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
+ A willingness to travel to meet client needs; travel is estimated at 40-60%.
**Ideally, you'll also have**
+ Experience in managing client relationships and expectations.
+ A strong background in technology analysis and implementation.
+ Prior consulting industry experience.
+ SAP certification(s).
+ Experience with at least three full cycle implementations of your core module.
**What we look for**
We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients.
#FY26SAP
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $61,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 171,200 to 297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
**The opportunity**
We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution.
In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.
**Your key responsibilities**
As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in anywhere in the U.S., with regular travel required to meet client needs.
+ Lead workstream delivery and ensure effective management of processes and solutions.
+ Track deliverable completion and project status, ensuring alignment with performance objectives.
+ Actively participate in client working sessions, leading workstreams from planning through execution and closure.
+ Enhance and optimize the Quality Management (QM) process framework, proactively identifying and addressing any process discrepancies.
+ Strategically design and prototype SAP QM solutions, leading discussions on functionality to support informed decision-making.
+ Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
+ Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
+ Scope out necessary reports, interfaces, conversions, enhancements, forms, workflows and other development objects to seamlessly integrate client needs with SAP's functionalities.
+ Thoroughly evaluate functional specifications documents to ensure clarity and accuracy in meeting project objectives.
+ Collaborate with security teams to define and implement local security profiles addressing specific operational needs.
+ Perform field and value mappings associated with data conversion efforts.
+ Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
+ Provide subject matter expert support during cutover and go-live activities and perform tasks assigned as part of cutover plan and schedules.
+ Demonstrate in-depth technical capabilities and maintain a strong sense of business acumen to contribute to the project's success.
+ Facilitate cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.
**Skills and attributes for success**
To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.
+ Strong analytical skills to develop solutions to complex problems.
+ Proven ability to manage engagement economics and resource planning.
+ Experience in leading teams and managing change effectively.
+ Ability to identify opportunities for additional services and lead specific RFP responses.
**To qualify for the role, you must have**
+ A bachelor's degree (4-year degree).
+ Typically, no less than 4 - 6 years relevant experience.
+ 3 or more years of experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
+ Strong written and verbal communication, presentation, client service and technical writing skills.
+ Experience managing an SAP project or workstream and project-based team members.
+ Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions.
+ Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
+ A willingness to travel to meet client needs; travel is estimated at 40-60%.
**Ideally, you'll also have**
+ Experience in managing client relationships and expectations.
+ A strong background in technology analysis and implementation.
+ Prior consulting industry experience.
+ SAP certification(s).
+ Experience with at least three full cycle implementations of your core module.
**What we look for**
We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients.
#FY26SAP
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $61,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 171,200 to 297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
**The opportunity**
We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
**Your key responsibilities**
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
+ Interacting with business stakeholders to evaluate business models and processes.
+ Analyzing newly implemented technology solutions to verify they meet business requirements.
+ Collaborating with technical teams to design and deliver system architecture solutions.
+ Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making.
+ Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
+ Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
+ Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities.
+ Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs.
+ Perform field and value mappings associated with data conversion efforts.
+ Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete.
+ Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
+ Work on the development training materials incorporating requirements and deliver end user training or 'train the trainer' workshops according to the training plans/schedules.
+ Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations.
+ Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success.
+ Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.
**Skills and attributes for success**
To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact:
+ Strong analytical and decision-making abilities.
+ Proficiency in technology business requirements definition and analysis.
+ Experience in system configuration design and technology cost-benefit analysis.
+ Ability to manage client relationships and communicate with impact.
**To qualify for the role, you must have**
+ A bachelor's degree.
+ Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
+ Strong technical skills in application functional design.
+ Expertise in technology business requirements definition, analysis, and mapping.
+ Capacity for critical thinking and complex problem-solving.
+ Strong written and verbal communication, presentation, client service and technical writing skills.
+ Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
+ A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.
**Ideally, you'll also have**
+ Prior consulting industry experience or deep functional experience.
+ SAP certification(s).
+ Experience with at least one full cycle implementation of your core module.
**What we look for**
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
#FY26SAP
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $87,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 122,900 to 213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .