Quality Control / Quality Assurance Admin III

28201 Charlotte, North Carolina Maximus

Posted 22 days ago

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Job Description

Permanent
Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

Additional Requirements as per contract/client:

- Department of Education and Student Loan experience preferred

- Quality Assurance experience required

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

Qualifications Continued:

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Apply Now

Quality Control / Quality Assurance Team Lead (Temporary)

28201 Charlotte, North Carolina Maximus

Posted 6 days ago

Job Viewed

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Job Description

Permanent
Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Apply Now

Quality Control / Quality Assurance Admin III (Temporary)

28201 Charlotte, North Carolina Maximus

Posted 7 days ago

Job Viewed

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Job Description

Permanent
Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Apply Now

Quality Assurance/Control Consultant

29716 Lake Wylie, South Carolina Insight Global

Posted 10 days ago

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Job Description

Job Description
The Finance Risk Management (FRM) group within Corporate Risk oversees front line risk activities of the Finance organization. Enterprise Finances activities are critical to the financial risk management of the Company, including, but not limited to, setting, and managing the capital and liquidity positions, executing CCAR, managing interest rate risk, balance sheet management, financial forecasting, line of business capital allocations, funds transfer pricing, and financial and regulatory reporting among others. Additionally, Enterprise Finance encompasses operational, compliance and reputational risk across the various activities. This newly created team is responsible for enhanced effectiveness of IRM oversight, creating streamlined IRM interaction with Enterprise Finance and a comprehensive view of risks across the Finance organization. The FRM team is led by the Finance Chief Risk Officer, reporting directly to the Companys Chief Risk Officer. The group regularly produces reporting for presentation to senior management, management-level committees, the Board of Directors and Regulators. This role will support Finance Risk Management (FRM) technology and data projects across Interest Rate, Liquidity, and capital risk subject areas.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
4+ years of transferable workforce experience within a finance, treasury, or risk organization with particular focus on the following:
o Liquidity
o Balance Sheet Management
o Capital Adequacy
o Financial Forecasting
SQL experience (reading writing queries, reviewing the data)
Knowledge of commercial and retail banking products
Strong understanding of accounting principals
Excellent communication skills are essential
Execute with speed, ability to listen and document simultaneously
Working knowledge of agile methodologies.
o Writing and pursuing stories
o Attending standups and other Agile ceremonies, and crisply communicating challenges and status
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Experience performing UAT testing, functional design, defect identification within a bank
Data skills ETL/ETL Testing
CPA/CFA
Experience writing and refining business requirements documents within a bank
Able to work independently in a very dynamic environment.
Experience with Tableau, Power BI, or other business intelligence software
Previous Big 4 experience EY, Deloitte, KPMG, PWC null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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Quality Control Inspector

28217 Charlotte, North Carolina $38000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a leading manufacturing company committed to producing high-quality components for various industries, is seeking a diligent and detail-oriented Quality Control Inspector to join their production team in Charlotte, North Carolina, US . This essential role is critical for ensuring that all manufactured products meet stringent quality standards and specifications before reaching customers. The successful candidate will be responsible for conducting meticulous inspections at various stages of the production process, identifying defects, and contributing to continuous improvement initiatives. This position offers a fantastic opportunity for an individual with a keen eye for detail and a foundational understanding of manufacturing processes to play a vital role in maintaining the company's reputation for excellence. Our client prides itself on its commitment to precision, efficiency, and a safe working environment, providing a supportive atmosphere for professional growth. If you are a methodical individual who takes pride in ensuring product integrity and are eager to contribute to a high-performing manufacturing operation, we encourage you to apply and become a key part of our quality assurance efforts.

Responsibilities:
  • Perform visual and dimensional inspections of raw materials, in-process components, and finished products according to specifications and quality standards.
  • Utilize various measuring tools and equipment (e.g., calipers, micrometers, gauges) to verify product dimensions and tolerances.
  • Identify and document non-conforming materials or products, initiating corrective action procedures as required.
  • Maintain accurate inspection records and logs, ensuring traceability of all tested items.
  • Collaborate with production teams to address quality issues and implement preventive measures.
  • Conduct first-piece inspections, in-process checks, and final product audits.
  • Participate in root cause analysis for quality deviations and contribute to continuous improvement initiatives.
  • Ensure compliance with internal quality management systems (e.g., ISO 9001) and industry regulations.
  • Operate and maintain inspection equipment, ensuring proper calibration and functionality.
  • Provide feedback to production personnel on quality concerns and best practices.

Qualifications:
  • High school diploma or equivalent; technical certification or Associate’s degree in a manufacturing-related field preferred.
  • Minimum of 2-4 years of experience in quality control or inspection within a manufacturing environment.
  • Proficiency in reading and interpreting blueprints, technical drawings, and specifications.
  • Experience with various measurement tools and precision instruments.
  • Strong understanding of quality control principles and basic statistical process control (SPC).
  • Meticulous attention to detail and strong analytical skills.
  • Excellent communication skills, both written and verbal, for documenting and reporting findings.
  • Ability to work independently and as part of a team in a fast-paced production setting.
  • Familiarity with ISO 9001 standards is a plus.

What We Offer:
  • Competitive annual salary and a stable full-time position.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off and paid holidays.
  • Opportunities for professional development and training in quality assurance.
  • A supportive and safety-conscious work environment.
  • 401(k) retirement plan with company contributions.
  • The chance to be an integral part of a successful manufacturing operation in Charlotte, North Carolina, US .

Our client is an equal opportunity employer and values diversity in its workforce. We encourage all qualified candidates to apply.
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Quality Control Laboratory Technician

28052 Gastonia, North Carolina Actalent

Posted today

Job Viewed

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Job Description

Job Title: Quality Control Laboratory Technician
What You'll Do
As a QC Lab Technician, you'll be responsible for:
+ Conducting quality tests on production batches of UV and water-based inks, coatings, and adhesives.
+ Inspecting incoming raw materials to support purchasing and reduce variability.
+ Following and improving testing procedures outlined in our Quality Manual.
+ Collaborating with formulators and operations teams to evaluate and enhance new formulas and inspection plans.
+ Documenting and recording test results for raw materials, intermediates, and finished goods.
+ Assisting in resolving internal and external quality complaints.
+ Maintaining a clean, safe, and organized lab environment.
+ Performing additional tasks as assigned by your supervisor.
What You Bring
Required:
+ Associate's or Bachelor's degree in a science-related field (Chemistry or Biology preferred).
+ Strong understanding of chemistry and analytical testing methods.
+ Ability to distinguish subtle color differences.
Preferred:
+ Experience with inks, coatings, or related materials.
+ Familiarity with UV-Vis spectroscopy, titration, and wet chemistry techniques.
Work Environment
You'll be working in a dynamic chemical laboratory-expect a hands-on, practical setting where lab coats may get a little messy. The lab is separate from the production floor and shared with a team of dedicated technicians.
Pay and Benefits
The pay range for this position is $23.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Gastonia,NC.
Application Deadline
This position is anticipated to close on Jul 23, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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Quality Control Laboratory Technician

28086 Kings Mountain, North Carolina Actalent

Posted today

Job Viewed

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Job Description

Job Title: Quality Control Laboratory Technician
What You'll Do
As a QC Lab Technician, you'll be responsible for:
+ Conducting quality tests on production batches of UV and water-based inks, coatings, and adhesives.
+ Inspecting incoming raw materials to support purchasing and reduce variability.
+ Following and improving testing procedures outlined in our Quality Manual.
+ Collaborating with formulators and operations teams to evaluate and enhance new formulas and inspection plans.
+ Documenting and recording test results for raw materials, intermediates, and finished goods.
+ Assisting in resolving internal and external quality complaints.
+ Maintaining a clean, safe, and organized lab environment.
+ Performing additional tasks as assigned by your supervisor.
What You Bring
Required:
+ Associate's or Bachelor's degree in a science-related field (Chemistry or Biology preferred).
+ Strong understanding of chemistry and analytical testing methods.
+ Ability to distinguish subtle color differences.
Preferred:
+ Experience with inks, coatings, or related materials.
+ Familiarity with UV-Vis spectroscopy, titration, and wet chemistry techniques.
Work Environment
You'll be working in a dynamic chemical laboratory-expect a hands-on, practical setting where lab coats may get a little messy. The lab is separate from the production floor and shared with a team of dedicated technicians.
Pay and Benefits
The pay range for this position is $23.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Kings Mountain,NC.
Application Deadline
This position is anticipated to close on Jul 23, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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Pharmaceutical Quality Control Analyst

28202 Charlotte, North Carolina $60000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a reputable pharmaceutical manufacturing company dedicated to producing high-quality and safe medications, is seeking a meticulous Pharmaceutical Quality Control Analyst. This critical role is essential for ensuring that all pharmaceutical products meet rigorous quality standards and regulatory requirements before reaching patients. The ideal candidate will have strong laboratory skills, a keen eye for detail, and a deep understanding of GMP principles.

This position is based in Charlotte, North Carolina, US . You will be responsible for conducting chemical and physical tests on raw materials, in-process samples, and finished products, playing a vital role in maintaining product integrity and patient safety. Our client is committed to excellence in pharmaceutical production and fosters a culture of precision, compliance, and continuous improvement. This is an excellent opportunity for a dedicated laboratory professional to contribute to the quality assurance of life-saving medicines.

Key Responsibilities:
  • Perform chemical and physical testing of raw materials, in-process samples, and finished pharmaceutical products according to established Standard Operating Procedures (SOPs) and specifications.
  • Utilize various analytical instruments, including HPLC, GC, UV-Vis, Karl Fischer, and dissolution apparatus.
  • Document all laboratory work, data, and results accurately and thoroughly in lab notebooks and LIMS (Laboratory Information Management System).
  • Calibrate and maintain laboratory equipment, ensuring proper functionality and performance.
  • Conduct investigations into out-of-specification (OOS) or out-of-trend (OOT) results.
  • Ensure compliance with Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), and other regulatory guidelines (e.g., FDA).
  • Participate in method validation and transfer activities.
  • Assist in the development and revision of QC SOPs and test methods.
  • Perform environmental monitoring of manufacturing areas as required.
  • Collaborate with R&D, manufacturing, and quality assurance teams to resolve quality-related issues.
  • Maintain a clean, organized, and safe laboratory environment.
  • Analyze data, prepare reports, and present findings as needed.
Required Qualifications:
  • Bachelor's degree in Chemistry, Biochemistry, Pharmaceutical Sciences, or a related scientific field.
  • Minimum of 3-5 years of experience in a Quality Control laboratory within the pharmaceutical or biotechnology industry.
  • Proficiency in analytical techniques such as HPLC, GC, and UV-Vis spectroscopy.
  • Strong understanding of GMP, GLP, and FDA regulations.
  • Experience with LIMS and other laboratory data systems.
  • Excellent attention to detail and strong organizational skills.
  • Ability to troubleshoot laboratory equipment and analytical issues.
  • Good written and verbal communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
  • Experience with method development and validation.
  • Knowledge of statistical analysis for quality control data.
  • Familiarity with compendial testing (USP, EP, JP).
Our client offers a competitive salary, comprehensive benefits, and a rewarding career in a vital industry. Join a team dedicated to ensuring pharmaceutical product quality and patient safety!
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Manufacturing Quality Control Inspector

28202 Charlotte, North Carolina $40000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a precision manufacturing company renowned for producing high-quality components for various industries, is seeking a diligent and detail-oriented Manufacturing Quality Control Inspector to join their production team in Charlotte, North Carolina, US . This critical role involves ensuring that all manufactured products meet stringent quality standards and specifications before leaving the facility. You will be responsible for conducting inspections at various stages of the production process, identifying defects, and working to implement corrective actions. This position requires meticulous attention to detail, strong analytical skills, and a commitment to maintaining product excellence.

Key Responsibilities:
  • Perform visual and dimensional inspections of raw materials, in-process components, and finished products using precision measuring instruments (calipers, micrometers, gauges, CMM).
  • Read and interpret blueprints, engineering drawings, and specifications to ensure product compliance.
  • Identify and document non-conforming materials or products, initiating corrective action reports (CARs).
  • Conduct first-piece, in-process, and final inspections according to quality control plans and sampling procedures.
  • Maintain accurate inspection records, logs, and quality documentation.
  • Collaborate with production personnel and engineers to troubleshoot quality issues and implement preventive measures.
  • Operate and calibrate inspection equipment, ensuring accuracy and reliability.
  • Participate in root cause analysis for quality discrepancies and contribute to continuous improvement initiatives.
  • Ensure adherence to industry standards (e.g., ISO 9001) and company quality management systems.
  • Train production staff on quality requirements and inspection techniques.
  • Assist in the development and revision of quality control procedures and work instructions.
  • Perform basic data entry and analysis of inspection results.

Required Qualifications:
  • High school diploma or GED; technical certification or Associate's degree in a manufacturing-related field preferred.
  • 2+ years of experience in quality control or inspection within a manufacturing environment.
  • Proficiency in reading blueprints, technical drawings, and GD&T (Geometric Dimensioning and Tolerancing).
  • Experience using precision measuring tools (calipers, micrometers, height gauges, bore gauges).
  • Strong attention to detail and a methodical approach to inspection.
  • Basic understanding of quality management systems (e.g., ISO 9001).
  • Ability to identify and document defects accurately.
  • Basic computer skills, including Microsoft Office Suite.
  • Good communication skills to interact with production and engineering teams.
  • Ability to stand for long periods and perform repetitive tasks.

Preferred Qualifications:
  • CMM (Coordinate Measuring Machine) operation experience.
  • ASQ certification (e.g., Certified Quality Inspector).
  • Experience in aerospace, automotive, or medical device manufacturing.

Our client offers a competitive wage, comprehensive benefits, and a stable work environment with opportunities for skills development and career advancement. Join a team dedicated to precision and quality excellence!
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Associate Quality Control Inspector

28206 Charlotte, North Carolina $55000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a leading manufacturing company based in Charlotte, North Carolina, US , is seeking a skilled and dedicated Associate Quality Control Inspector to join their production team. This role is integral to ensuring the efficient and high-quality production of their goods. You will be responsible for operating machinery, monitoring production processes, and adhering to strict quality and safety standards. The ideal candidate will have a strong mechanical aptitude, attention to detail, and a commitment to continuous improvement. Join a forward-thinking company that values innovation, precision, and the dedication of its workforce in producing world-class products.

Responsibilities:
  • Operate and monitor production machinery and equipment according to specifications.
  • Perform quality checks on products throughout the manufacturing process, identifying and rectifying defects.
  • Adhere to all safety protocols and maintain a clean and organized work area.
  • Read and interpret blueprints, schematics, and work orders.
  • Perform routine maintenance and minor troubleshooting on equipment.
  • Track production output, scrap rates, and other key performance indicators.
  • Collaborate with team members and supervisors to optimize production efficiency and resolve issues.
  • Document production activities and maintain accurate records.
  • Assist in the training of new production staff.
  • Contribute to continuous improvement initiatives to enhance product quality and operational efficiency.
Qualifications:
  • High school diploma or equivalent; technical certification or associate's degree in a manufacturing-related field preferred.
  • Minimum of 1-3 years of experience in a manufacturing or production environment.
  • Strong mechanical aptitude and ability to operate various machinery.
  • Excellent attention to detail and commitment to quality control.
  • Ability to read and interpret technical documents.
  • Understanding of lean manufacturing principles and continuous improvement methodologies is a plus.
  • Good problem-solving skills and ability to work effectively in a team.
  • Ability to stand for long periods, lift heavy objects, and work in a fast-paced production setting.
  • Strong adherence to safety regulations and procedures.
  • Forklift certification or experience is a bonus for certain roles.
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