Patient Care Associate

55400 Minneapolis, Minnesota Sono Bello

Posted 3 days ago

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Job Description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

Sono Bello is seeking a dynamic Patient Care Associate (PCA) passionate about aesthetics to join our team. The PCA will act as the secondary sales consultant within the center and assist the lead Patient Care Consultant (PCC) in conducting in-person consultations, guiding patients through the Sono Bello process, and helping them choose procedures that align with their goals.

The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This role requires a highly motivated and coachable individual who works well in a team environment and can excel in a consultative setting while effectively overcoming objections.
Primary Responsibilities:

  • Collaborate daily with the Patient Care Consultant (the center's lead sales consultant) and Area Sales Leader to achieve targets
  • Conduct consultations with new and existing patients to understand their goals and coordinate with surgical team members (Doctors) for their next steps
  • Educate patients on our approach, procedures, and financing options
  • Manage follow-ups with the clinical team and patients to ensure a seamless, positive experience
  • Develop and maintain a patient pipeline, including proactive follow-ups with prospective patients
  • Lead and inspire your center team to ensure the best possible patient experience
What We're Looking For:
  • Prior sales experience or direct exposure to one-on-one consultative selling, especially in aesthetic industries such as plastic or cosmetic surgery, cosmetics, hair restoration, or laser hair removal, is considered a plus
  • Ability to quickly build rapport, assess patient needs, and create urgency that drives action
  • Excellent interpersonal skills to build effective relationships with patients, physicians, and team members
  • Technology proficiency, including MS Office and CRM tools for managing a sales pipeline, running financing, and scheduling, is considered a plus
  • Self-starter with strong accountability and motivation to hit and exceed performance targets (KPIs)
  • Maintains professionalism and composure under pressure
  • Exceptionally organized and able to prioritize competing responsibilities
  • Required to work the last three business days of the month, per our time off guidelines.
Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

The compensation package includes:
  • $45,000.00 base salary
  • Overtime and overtime premium
  • Uncapped bonus potential based on KPI and goal achievement
  • Total compensation ranges between $00,000.00 - 130,000.00 annually
  • Preset consultations (warm leads provided)


Total Compensation

100,000- 130,000 USD

Base Salary

45,000- 45,000 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link
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Patient Care Management Coordinator

55405 Saint Paul, Minnesota Fairview Health Services

Posted 5 days ago

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Job Description

**Job Overview**
This .8 position supports the inpatient peds units at Masonic Children's Hospital. The Patient Care Management Coordinator provides comprehensive care coordination of patients as assigned. The care coordinator assesses the patient's plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient's health care needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. This position has responsibility to determine how to best accomplish functions within established procedures, consulting with leader on any unusual situations. Internal customers include all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External customers include physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.
**Responsibilities**
+ Manages patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
+ Acts as one point of contact for patients, physicians, and care providers throughout the patient's hospitalization.
+ Initiates/implements transition functions and activities for patients communicating with patients, families, and the health care team to ensure seamless transitions.
+ Assesses patient admissions and continued stay utilizing evidence-based criteria.
+ Contributes to the development and implementation of individualized patient care plans.
+ Collaborates with health care team partners and patients/family to manage the patient discharge plan.
+ Effectively communicates the plan across the continuum of care.
+ Assist in the development and implementation of process improvement activities to achieve optimal clinical, financial and satisfaction outcomes.
+ Enables efficiency in care by identifying and reducing delays, ensuring appropriate level of care, facilitating length of stay reductions, and identifying resources to promote a safe and effective discharge.
+ Collects data and other information required by payers to fulfill utilization and regulatory requirements.
+ Identify and communicate, to appropriate leader, all issues related to case escalation.
+ Establishes a collaborative relationship with physicians, medical directors, nurses and other unit staff, and payers.
+ Demonstrates effective communication by being a critical link with attending and consulting physicians and all health care team members and payers. Facilitates resolution to any identified issues.
+ Mentors internal members of the health care team on case management and managed care concepts.
+ Understands and focuses on key performance indicators.
+ Actively tracks outcomes and participates in quality planning.
+ Facilitates integration of concepts into daily practice.
**Required Qualifications**
+ Bachelors Degree in Nursing
+ 1 year RN experience
+ Registered Nurse
**Preferred Qualifications**
+ Case Management Nurse
+ Basic Life Support (American Heart Assoc, Red Cross)
**Benefit Overview**
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: Disclaimer**
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
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