Restaurant Operations Management

29732 Rock Hill, South Carolina Waffle House

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Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,900+ company-owned (not franchised) restaurants, and another 1,000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles. Career PathRestaurant Manager: $65,000 to $5,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)District Manager (2-3 restaurants): average time to promotion 1-2 yearsDivision Manager (6-9 restaurants): average time to promotion 3-5 yearsCompany Stock OwnershipUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager)Annual Stock Options granted based on % of incomeCareer Stock Options granted at hire and with each career promotionBenefitsMedical, Dental, Vision, and Life Insurance for you and your family.Three 10-day vacations per yearPaid Medical Leave, Maternity Leave, and Family Leave available after 1 year of serviceWork a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)For more information, visit to get your new career started!

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Operations Management Consultant

28201 Charlotte, North Carolina $110000 Annually WhatJobs

Posted 3 days ago

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contractor
Our client, a rapidly expanding conglomerate with diverse business interests, is seeking a seasoned Operations Management Consultant to optimize efficiency and productivity across their various divisions, based out of Charlotte, North Carolina, US . This role requires a strategic thinker with a proven ability to analyze complex business processes, identify areas for improvement, and implement effective solutions. You will work closely with senior leadership to drive operational excellence, streamline workflows, and enhance overall business performance. The ideal candidate possesses a deep understanding of various operational models and a track record of delivering measurable results.

Responsibilities:
  • Conduct in-depth analyses of current operational processes and systems.
  • Identify inefficiencies, bottlenecks, and areas for cost reduction and performance improvement.
  • Develop and propose strategic recommendations for process optimization and workflow redesign.
  • Implement approved operational changes and manage project execution.
  • Collaborate with departmental managers and staff to ensure successful adoption of new processes.
  • Develop key performance indicators (KPIs) to track operational effectiveness.
  • Create and deliver comprehensive reports and presentations to senior management.
  • Provide training and guidance to teams on new operational methodologies.
  • Benchmark best practices and drive continuous improvement initiatives.
  • Manage relationships with stakeholders at all levels of the organization.

Qualifications:
  • Master's degree in Business Administration (MBA), Operations Management, or a related field.
  • 10+ years of experience in operations management, consulting, or a similar strategic role.
  • Proven track record of successfully improving operational efficiency and reducing costs in various industries.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Expertise in process mapping, business process re-engineering, and project management methodologies (e.g., Lean, Six Sigma).
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to influence and collaborate with stakeholders at all levels.
  • Experience with performance management systems and KPI development.
  • Proficiency in data analysis tools and software.
  • Adaptability and the ability to thrive in a dynamic, fast-paced environment.
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Operations Management Lead

28201 Charlotte, North Carolina $130000 Annually WhatJobs

Posted 12 days ago

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full-time
Our client is seeking an accomplished and strategic Operations Management Lead to oversee and optimize their business operations in Charlotte, North Carolina . This leadership role is instrumental in driving operational efficiency, implementing best practices, and ensuring the seamless execution of daily business activities. The ideal candidate will have a proven track record in operational leadership, with extensive experience in process improvement, resource management, and team supervision. You will be responsible for developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators (KPIs) to achieve organizational objectives. Key duties include managing departmental budgets, ensuring compliance with industry regulations, and fostering a culture of continuous improvement. Strong analytical and problem-solving skills are essential for identifying operational bottlenecks and developing effective solutions. You will lead and mentor a team of operational staff, providing guidance and support to ensure high performance and professional development. Excellent communication and interpersonal skills are required to collaborate effectively with stakeholders across all levels of the organization. This is a challenging yet rewarding opportunity to shape the operational landscape of a growing company.

Key Responsibilities:
  • Develop and implement operational strategies to enhance efficiency and productivity.
  • Oversee daily business operations, ensuring smooth and effective execution.
  • Manage departmental budgets and control operational costs.
  • Lead, mentor, and develop a team of operational staff.
  • Monitor and analyze key performance indicators (KPIs) to drive improvements.
  • Identify and implement process improvements and best practices.
  • Ensure compliance with all relevant industry regulations and standards.
  • Collaborate with other departments to achieve organizational goals.
  • Manage resources, including personnel and equipment, effectively.
  • Foster a culture of innovation and continuous improvement within the operations team.
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Operations Management Executive Director - Life Sciences Sector

28230 Charlotte, North Carolina CBRE

Posted 17 days ago

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Operations Management Executive Director - Life Sciences Sector
Job ID
232208
Posted
06-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management, Facilities Management
Location(s)
Boston - Massachusetts - United States of America, Charlotte - North Carolina - United States of America, Chicago - Illinois - United States of America, Hartford - Connecticut - United States of America, Miami - Florida - United States of America, New York City - New York - United States of America, Philadelphia - Pennsylvania - United States of America, Providence - Rhode Island - United States of America, Richmond - Virginia - United States of America, Washington, D.C. - District of Columbia - United States of America
***Position is equivalent to a Sector Director***
Job Summary:
The Operations Management Executive Director (OMED) is a critical executive leadership role responsible for the overall success of a defined global sector portfolio within the organization. This role requires a highly visible and engaged leader with full ownership of sector performance, including financial results, client satisfaction, and talent development. The OMED drives strategy, fosters durable client partnerships, and ensures the delivery of exceptional service, ultimately contributing to significant growth and profitability across the portfolio. This role demands a strategic thinker, a strong communicator, and a proven leader with the ability to build and maintain high-performing teams.
Responsibilities:
Client Success & Relationship Management:
+ Serve as the senior owner for client success, consistently meeting, managing, and exceeding all client expectations.
+ Maintain a high and measurable degree of client satisfaction and engagement, striving for top promoter scores across the portfolio. Develop and implement improvement plans in collaboration with Alliance Directors.
+ Build and maintain strong relationships with key senior clients, driving strategy and ensuring long-term partnership success.
+ Articulate a detailed understanding of client contract scope, commercial opportunities, and areas of growth.
Business & Portfolio Growth:
+ Drive organic growth across all service lines and secure new client acquisitions.
+ Lead the development, implementation, and monitoring of short and long-range business plans and budgets to achieve scorecard, revenue, and EBITDA targets, including stretch financial goals.
+ Bring all CBRE expertise and service lines to the client, creating a unified and valuable service offering.
+ Identify and pursue opportunities for portfolio expansion and the introduction of new service lines and solutions, enabling both sector and client growth.
+ Drive year-over-year growth using positive leverage.
Operational Excellence & Risk Management:
+ Ensure all CBRE and client requirements are met, from operational excellence and technical compliance to service delivery and innovation.
+ Optimize the cost of services across the entire portfolio, creating value for both clients and CBRE.
+ Manage and mitigate commercial and contractual risks effectively.
+ Partner and engage with Platform and other CBRE global practice areas to ensure operational excellence and account success.
Financial Performance:
+ Demonstrate financial fluency and the ability to impact positive financial performance.
+ Drive financial performance and achieve scorecard targets, delivering on financial commitments.
Talent Management & Leadership:
+ Lead and mentor Alliance Directors, driving accountability for service delivery, scorecard achievement, client experience, employee engagement, and compliance.
+ Develop and nurture a high-performance team across all facets of the portfolio.
+ Lead talent enablement for teams, including the selection, development, and retention of Alliance Director talent and capabilities.
+ Facilitate and deploy a key leadership succession plan, ensuring a robust talent pipeline.
+ Enable strategic talent development, emphasizing DE&I candidates for development and promotion.
+ Build and maintain a robust internal and external talent network to secure a strong bench.
+ Drive high employee engagement and foster a positive and inclusive work environment.
Compliance & Safety:
+ Ensure exacting safety and compliance performance across the portfolio.
+ Embrace the organization's safety agenda, prioritizing the safety of all account employees.
Strategic Alignment & Collaboration:
+ Act as an advanced integrator of products, services, solutions, client alignment, and talent across the organization.
+ Operate as a truly global leader, managing and coordinating all service lines across all geographies.
+ Build and maintain strong relationships with local CBRE leadership teams in key markets within the Sector MD's geographic areas of responsibility.
+ Actively build successful network relationships with key industry and trade associations, vendors, and professional organizations to enhance the organization's positioning.
+ Engage with Sector Presidents, Delivery Excellence teams, Platform leaders, and global practice leaders to leverage expertise for operational excellence.
**Qualifications**
Experience:
+ Proven experience in a senior leadership role within the commercial real estate or related industry.
+ Demonstrated experience in managing large, complex portfolios and driving significant financial results.
+ Extensive experience in client relationship management, building and maintaining strong relationships with key clients.
+ A track record of successfully managing and developing high-performing teams.
+ Experience with new account startups and major transformation/growth initiatives.
Skills:
+ Financial Acumen: Strong understanding of financial statements, budgeting, and forecasting. Ability to analyze financial data and make data-driven decisions.
+ Strategic Thinking: Ability to develop and implement strategic plans to achieve business goals.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Ops Management Exec Director position is $290,000 annually and the maximum salary for the Ops Management Exec Director position is $315,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Operations Management Executive Director - Life Sciences Sector COO

28230 Charlotte, North Carolina CBRE

Posted 4 days ago

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Operations Management Executive Director - Life Sciences Sector COO
Job ID
224451
Posted
11-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management, Facilities Management
Location(s)
Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Grand Rapids - Michigan - United States of America, Hartford - Connecticut - United States of America, Indianapolis - Indiana - United States of America, Providence - Rhode Island - United States of America
**ROLE OVERVIEW:**
The Sector COO, GWS Enterprise, is a critical, executive leadership role that performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our sector enterprise life sciences accounts succeed in executing on their contracts with ease.
This role is directly accountable for actualizing a powerful and dynamic operational and delivery excellence capability for the GWS Enterprise business. This includes leading everyday operational excellence across our global account teams focusing on quality, efficiency, compliance, and cost, through direct oversight of certain functions and influence of other processes that may be embedded in accounts. The right leader will effectively balance the centralized vs decentralized approach to achieving operational efficiency.
Through innovative and transformative initiatives, the COO assesses, adapts, and installs meaningful operational improvements in the pursuit of efficiency for excellence, simplification, growth, and profitability. This leader embodies a future focused, systematized, and programmatic approach and agenda to industry-lead the operating practice areas of client service delivery, shared services, account coverage and business performance into an integrated and compelling delivery mechanism.
The COO leads change and realizes synergistic value by shaping a culture of innovation. Well versed in operational methodologies, they deliver measurable value through a deep understanding of the significant influence operational transformation can bring forth.
The primary measures of success for the role are:
+ _Gross margin improvement for EA globally driven by demonstrable efficiency and cost reduction initiatives,_
+ _Continuous reduction and avoidance of business upsets through strong governance._
+ _Attainment of the Enterprise Scorecard annually with demonstrated YOY improvement in core operational metrics across the business._
The Enterprise Sector COO owns operational delivery, supporting the sector directors and wider teams to fulfil the client outcomes and service delivery of the contractual agreement. The COO's drive and cultivate growth alongside the sector directors and act as sr. leadership escalation point outside of the president. The COO is a voice of the business and the client to the platform and functions to ensure that the products and systems provided are relevant and add value either to our customers, employees, and P&L. To enable this functional alignment, all sector function leads should be dotted line through the Sector COO, with the exception of, Sales, Strategy & Finance.
**PERSON SPECIFICATION:**
**_Change Enablement:_**
+ COO's partner with leaders, peers, and platform leaders to jointly advance necessary change activities by clearly defining the monetized value target and implications for the business. They will anticipate the future business implications and work with the Sector, regional and global platform leadership to mobilize the organizational response to enable the full change cycle
**_Enables the Strategy & Growth through driving Operational Efficiencies:_**
+ Plays a critical leadership role in decreasing OPEX spending by leveraging operational efficiencies. They will also periodically scan the business for optimization opportunities and in parallel, monitor trends and disruptive events that may create risks for performance. This may include new and expanded account risks. Acts as a long-term advocate for the health of the business to secure sector longevity.
**_M&A_** :
+ COO's partner in identifying M&A opportunities and then lead the implementation to ensure value realization and integrative optimization.
**_Safety & Compliance_** :
+ The COO partners with safety and compliance teams to install critical compliance essentials within the Sector, Regions & Platform to solidify employee safety, HSE policies, data privacy and technical policies and procedures (Functional Dotted Lines in some cases).
**_Operational Reporting:_**
+ Provide accurate, synthesized executive-ready materials to articulate the overall commercial condition of the Sector and opportunities for improvement and growth.
**_Business Connectivity_** :
+ The COO will frequently engage with Sector Presidents, Delivery Excellence teams, Platform leaders, Functional leaders and other COO's and global practice leaders to know how and when to leverage available expertise for operational excellence.
**_Best Practices:_**
+ Through the utilization of process optimization, the COO will drive best practices, efficiencies, and effectiveness in every part of the Sector business including account management value chain and life cycle. The COO will scale best practice sharing by routinely sharing these across the business with other COO's.
**_Talent Enablement:_**
+ The COO will lead talent enablement for their teams including the selection, development, and retention of critical roles, who are ultimately accountable to execute against GWS and clients strategic, financial goals within the Sectors, Regions, and Platform. The COO will invest measurable time to develop, coach and mentor and therefore position anchor roles to be successful, extending their own effectiveness and value resulting in increased performance.
**_Managing Risk and Crisis Situations_** :
+ Anticipate and enable business risk mitigation strategies to protect CBRE interests. Create strategies and implement measures to mitigate potential threats, and handle crisis situations proactively and effectively
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Sales Management Trainee

Charlotte, North Carolina American Senior Benefits

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Job Description

Job Description

At American Senior Benefits we are dedicated to serving those in need of insurance, especially seniors. We are proudly independent, answering only our customers. The choices our customers make are key life decisions and we work every day to help them find the right solutions at affordable prices. What we do is important, personal, and precise. Every time we help a customer decide what’s right for them, it makes them – and our organization – stronger. Offering a hybrid business model dash because a custom solution fits better, a vast product portfolio from best-in-class carriers and enjoying rapid growth and success in 175 nationwide locations we are ready to help America's seniors. Responsibilities

  • Conduct an initial interview to determine the needs of the client. Introduce and clearly explain all available insurance policy options to the clients.
  • Conduct field underwriting with utmost integrity.
  • Ensure that all medical and other necessary forms are filled out and submitted.
  • Arrange a payment method with the applicant.
  • Follow up on claims filed by clients.
  • Process all insurance policy requests.
  • Follow up with clients on scheduled basis for outstanding support.
  • Establish and support team members to hit agreed upon KPIS.
  • Become a subject matter expert in senior insurance solutions.
  • Follow approved guidelines, training, and support to recruit and train a team of insurance professionals.
  • Maintain a competitive, fun, inclusive environment.
Hear From Our Agents Qualifications
  • Competitive drive and winning mentality
  • Unparalleled work-ethic and grit
  • Strong communication skills
  • Ability to adapt and learn quickly.
  • Availability to start within a maximum of 6 weeks.
  • Previous leadership experience a plus.
*Compensation is highly customizable, and should be discussed directly with the onboarding manager.

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Sales Management Trainee

Charlotte, North Carolina American Senior Benefits

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Job Description

Job Description

At American Senior Benefits we are dedicated to serving those in need of insurance, especially seniors. We are proudly independent, answering only our customers. The choices our customers make are key life decisions and we work every day to help them find the right solutions at affordable prices. What we do is important, personal, and precise. Every time we help a customer decide what’s right for them, it makes them – and our organization – stronger. Offering a hybrid business model dash because a custom solution fits better, a vast product portfolio from best-in-class carriers and enjoying rapid growth and success in 175 nationwide locations we are ready to help America's seniors. Responsibilities

  • Conduct an initial interview to determine the needs of the client. Introduce and clearly explain all available insurance policy options to the clients.
  • Conduct field underwriting with utmost integrity.
  • Ensure that all medical and other necessary forms are filled out and submitted.
  • Arrange a payment method with the applicant.
  • Follow up on claims filed by clients.
  • Process all insurance policy requests.
  • Follow up with clients on scheduled basis for outstanding support.
  • Establish and support team members to hit agreed upon KPIS.
  • Become a subject matter expert in senior insurance solutions.
  • Follow approved guidelines, training, and support to recruit and train a team of insurance professionals.
  • Maintain a competitive, fun, inclusive environment.
Hear From Our Agents Qualifications
  • Competitive drive and winning mentality
  • Unparalleled work-ethic and grit
  • Strong communication skills
  • Ability to adapt and learn quickly.
  • Availability to start within a maximum of 6 weeks.
  • Previous leadership experience a plus.
*Compensation is highly customizable, and should be discussed directly with the onboarding manager.

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Director Treasury Management Operations

28245 Charlotte, North Carolina Truliant Federal Credit Union

Posted 24 days ago

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Job Description

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

The Director, Treasury Management Operations, will be responsible for building the Treasury Management function from the ground up. This strategic leader will develop and execute a comprehensive operating model for Treasury Services, including service and operational infrastructure. The ideal candidate will serve as the subject matter expert (SME) on Treasury Services, drive vendor selection, and determine whether to outsource or build an in-house treasury platform. This role requires deep collaboration with leadership, frontline sales, training teams, and operations to define, design, develop, and deploy Treasury Management solutions for the credit union's business members.

Essential Functions and Responsibilities

  • Establishes and refines an efficient Treasury Management operating model integrating technology, service, and sales.
  • Serves as the subject matter expert (SME) ensuring Treasury Services align with business member needs.
  • Evaluates outsourcing vs. in-house development for Treasury Management platform components.
  • Leads vendor selection to ensure effective partnerships for treasury solutions.
  • Collaborates with leadership to align Treasury strategy with business growth and market demands.
  • Oversees development, pricing, and implementation of products like ACH, wires, RDC, fraud prevention, and liquidity solutions.
  • Develops efficient back-office processes and procedures to support treasury operations.
  • Coordinates with IT, Operations, and Compliance to ensure systems and policies meet regulatory and internal standards.
  • Designs and implements risk management and fraud prevention strategies.
  • Partners with Sales, Business Services, and Marketing to craft a go-to-market strategy for Treasury Services.
  • Assists in designing a consultative sales model and training staff to effectively sell Treasury Solutions.
  • Structures Treasury services to enhance business member experience and long-term relationships.
  • Works with the Training team to create and deliver comprehensive Treasury Management training.
  • Coaches and mentors frontline and support teams on best practices for Treasury solutions.
  • Champions Treasury Management internally, promoting a culture of learning, innovation, and collaboration.
  • Defines pricing strategies and profitability models aligned with credit union financial goals.
  • Monitors financial and operational metrics and drives continuous improvement through data analysis.

Other Duties and Responsibilities

  • Assists with other duties and projects as assigned.

Knowledge, Skills, and Abilities

  • Must have a sound understanding of accounting procedures and concepts, including all classes of fixed income investments and equity investments as appropriate to a Credit Union.
  • Must have strong knowledge of treasury products, payment systems, fraud prevention, and cash management strategies.
  • Must have knowledge of regulatory requirements related to Treasury Management and commercial banking.
  • Must have excellent communication skills in English, both verbal and written.
  • Must have advanced skills in Microsoft Excel and proficiency with the full Microsoft Office suite.
  • Strong analytical, strategic planning, and problem-solving skills required.
  • Strong project management skills are required.
  • Strong managerial and administrative skills are required.
  • Must have the ability to make decisions and work independently.
  • Must be able to motivate employees and build effective teams.
  • Must be able to evaluate systems and procedures, continuously implementing efficiency enhancements.
  • Must have the ability to understand all business processes within the Credit Union.
  • Must be detail-oriented and well-organized.
  • Must be flexible and able to shift resources and priorities as needed.
  • Must have the ability to generate and analyze research data, including a working knowledge of appropriate financial analysis techniques.
  • Must be able to work in a general office environment.
  • Should possess a strong commitment to providing excellent service to Truliant's members.

Physical Requirements

  • Occasional standing, walking, bending, and stooping is required.
  • Must be able to sit at a desk for long periods of time and use a computer.
  • Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds.

Education and Background

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field (MBA or CTP preferred).
  • 7+ years of treasury management, cash management, or commercial banking experience, preferably in a credit union or financial institution required.
  • Experience setting up back-office functionality, operational workflows, and system configurations for Treasury Services required.
  • Leadership experience with a proven ability to develop teams and drive business growth required.

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!

As a member of the Truliant family, you will enjoy the following full time benefits:

  • No-cost employee Medical, dental, vision coverage
  • Prescription benefits (including mail order)
  • Paid holidays and Paid Time Off (PTO)
  • 401(k) plan with contribution matching
  • Paid community involvement volunteers hours
  • Paid group life Insurance
  • Teammate loan discounts
  • Tuition reimbursement
  • Short and long-term disability
  • Health & Wellness program
  • Teledoc (physician video conferencing)
  • Onsite fitness facilities or health club reimbursement
  • Employee Assistance Program (EAP)
  • Medical flexible spending account
  • Dependent care flexible spending account
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Data Operations Coordinator Data Management

28245 Charlotte, North Carolina ProSidian Consulting

Posted 7 days ago

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Job Description

Job Description

ProSidian Seeks a Data Operations Coordinator | Data Management (COC0015212) for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0

We seek 212 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Data Management Functional Area Professional - Data Management & Coordination Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Data Management & Coordination (Data Operations Coordinator) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Data Operations Coordinator | Data Management (COC0015212)

Coordinate data entry, verification, and reporting processes.

Implement data integrity checks.

Liaise with IT and operational teams for system updates.

The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 607 East 4th Street

Charlotte, NC 28202

Qualifications:
Qualifications

Desired Qualifications For Data Operations Coordinator | Data Management (COC0015212) (COC0015212) Candidates:

3–5 years in data management or operations.

Education / Experience Requirements / Qualifications

Associate’s or bachelor’s degree preferred.

3–5 years in data management or operations.

Skills Required

Primarily focused on Professional and Management Development Training initiatives and aligned with 212 activities 212 Functional Area Activities.

Data analysis, database management, advanced Excel.

Competencies Required

  • Problem-solving, process improvement, attention to detail.

Ancillary Details Of The Roles

  • Involved in data compliance and audit readiness.

  • Supports system integration projects.

Other Details

May manage small team of data entry clerks.

#TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies (1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)); and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership – ability to guide and lead colleagues on projects and initiatives
Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation – persistent in pursuit of quality and optimal client and company solutions
Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization – ability to manage projects and activity, and prioritize tasks
--- --- ---

OTHER REQUIREMENTS

Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. | Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

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Operations and Program Management Manager

28230 Charlotte, North Carolina Truist

Posted 19 days ago

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Job Description

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Experienced subject matter expert and thought leader role within the Operations and Program Management team responsible for improving efficiency, increasing profitability and/or cost saving strategies & initiatives. This individual will: (1) Lead efforts across line of business marketing, marketing centers of excellence, product, channel management, risk and other areas to improve operational capabilities and efficiencies within a specific discipline or set of programs, (2) Drive consistency, clarity, speed, quality and effectiveness to set the direction and communicate individual priorities and (3) Be results driven with an ability to view business challenges from diverse perspectives.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Partner with key senior leaders in marketing and across lines of business, channels, IT and other areas to develop, implement and integrate business solutions that will increase marketing effectiveness.
2. Provide focused leadership on short-term execution opportunities and long-term operational strategies that will drive continuous improvement.
3. Ensure that programs are resourced appropriately and for flawless execution and that deliverables are focused on and prioritized to achieve operational and financial goals of the program or line of business.
4. Roll up sleeves to ensure project timelines and budgets are met.
5. Complete opportunity sizing, establish key performance indicator (KPI) tracking and reporting and provide insights and analysis to keep stakeholders up-to-date on progress.
6. Prepare senior leaders and teams for new process design and development programs to (e.g. Agile methods, etc.) ensure capabilities are launched with minimal risk and focused on optimal client and teammate experience.
7. Provide strategic advice for how the individual's area of expertise should be represented on the overall Operations and Program Management roadmap.
8. May manage a team of professionals who can help expand the impact of these efforts.
9. Manage budgets that are needed to complete relevant programs and projects.
**QUALIFICATIONS**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Marketing, Communications, Business Administration or related field
2. Ten years of related experience or an equivalent combination of education and experience
3. Deep specialized expertise (SME) within specific marketing and/or operational disciplines (e.g. Agile, marketing process, etc.). Sound and comprehensive understanding of business and organizational strategies and processes managing a process.
4. Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services
5. Ability to lead projects of significant complexity and risk exposure, in addition to leading a team of professionals
6. Ability to exercise independent judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities
7. Sophisticated analytical skills and the ability to solve complex technical and business problems
8. Ability to influence others to adopt a new perspective
9. Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry
**Preferred Qualifications:**
1. Banking or financial services experience
2. PMP, Six Sigma Green Belt, Lean or Agile certifications
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (
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