42 Retail Associate jobs in Wasco

Big 5 Sporting Goods is seeking an energetic, sports-minded individual to join our customer service team. Available openings are generally filled by enthusiastic, detail-oriented people with solid customer service backgrounds and/or educational paths Sales Associate, Retail Sales, Part Time, Associate, Retail, Sales

Responsibilities

Creates a friendly and welcoming environment by greeting and offering assistance to customers

You are the face to the customer ensuring they remain the top priority while balancing tasks and routines

Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests

Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

Able to learn and adapt to current technology to assist customer needs

Delivers the highest level of customer service through effective problem solving

Solicits, opens and activates Kohls Charge applications and loyalty programs

Ensures that all cash handling procedures are done in accordance to policy and procedure

Complete transactions accurately and efficiently while engaging customers

Flexible and willing to cross-train and work in other areas of the store, as needed

Adherence to Kohl's policy and procedures

Regular attendance

Responsibilities

Creates a friendly and welcoming environment by greeting and offering assistance to customers

You are the face to the customer ensuring they remain the top priority while balancing tasks and routines

Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests

Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

Able to learn and adapt to current technology to assist customer needs

Delivers the highest level of customer service through effective problem solving

Solicits, opens and activates Kohls Charge applications and loyalty programs

Ensures that all cash handling procedures are done in accordance to policy and procedure

Complete transactions accurately and efficiently while engaging customers

Flexible and willing to cross-train and work in other areas of the store, as needed

Adherence to Kohl's policy and procedures

Regular attendance

Responsibilities

Creates a friendly and welcoming environment by greeting and offering assistance to customers

You are the face to the customer ensuring they remain the top priority while balancing tasks and routines

Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests

Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

Able to learn and adapt to current technology to assist customer needs

Delivers the highest level of customer service through effective problem solving

Solicits, opens and activates Kohls Charge applications and loyalty programs

Ensures that all cash handling procedures are done in accordance to policy and procedure

Complete transactions accurately and efficiently while engaging customers

Flexible and willing to cross-train and work in other areas of the store, as needed

Adherence to Kohl's policy and procedures

Regular attendance

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

• Client facing retail or service industry experience

• Ability to perform the accountabilities listed in the "What You'll Do" Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Perform work in accordance with the Physical Requirements section.

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.