1009 Retail Environments jobs in Miami
Assistant Retail Management
Posted 3 days ago
Job Viewed
Job Description
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $24.50 per hour
Wage Increase: Year 2 - $25.50 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly information, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper store signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
• You must be 21 years of age or older to be employed for this role at ALDI
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred
ALDI offers competitive wages and benefits, including:
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
- PerkSpot National Discount Program
In addition, eligible employees are offered:
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Up to 6 Weeks Paid Parental Leave at 100% of pay
- Up to 2 Weeks Paid Caregiver Leave at 100% of pay
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life Insurance
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
South Beach Retail Management & Sales Team Members
Posted 2 days ago
Job Viewed
Job Description
Job Description About Us:Jennifer Miller is a boutique jewelry company with locations in the Hamptons, NYC, Palm Beach, and Miami.We are looking for Part time and Full Time team members to join our Miami location at the W Hotel.Responsibilities include:Sales:Meet or exceed sales targets.Develop and convey product knowledge and effectively communicate to clients.Generate sales through client-building.Brand Representation:Contribute to the visual merchandising of the store and maintain a store environment that reflects the brand aesthetic.Management:Oversee day-to-day sales, store operations, and people management.Act as the manager on duty when needed.Requirements:3+ years of luxury retail experience required, at least 2 years in a supervisory role for all management candidates.1+ years of luxury retail experience required for all sales candidates.Knowledge of jewelry and accessories is a plus.Knowledge of Shopify a plus.Prior hospitality experience a plus.
South Beach Retail Management & Sales Team Members
Posted 13 days ago
Job Viewed
Job Description
About Us:
Jennifer Miller is a boutique jewelry company with locations in the Hamptons, NYC, Palm Beach, and Miami.
We are looking for Part time and Full Time team members to join our Miami location at the W Hotel.
Responsibilities include:
Sales:
* Meet or exceed sales targets.
* Develop and convey product knowledge and effectively communicate to clients.
* Generate sales through client-building.
Brand Representation:
* Contribute to the visual merchandising of the store and maintain a store environment that reflects the brand aesthetic.
*
Management:
* Oversee day-to-day sales, store operations, and people management.
* Act as the manager on duty when needed.
Requirements:
3+ years of luxury retail experience required, at least 2 years in a supervisory role for all management candidates.
1+ years of luxury retail experience required for all sales candidates.
Knowledge of jewelry and accessories is a plus.
Knowledge of Shopify a plus.
Prior hospitality experience a plus.
Director of Store Operations- FUTURE OPPORTUNITIES
Posted 8 days ago
Job Viewed
Job Description
Director of Store Operations - FUTURE OPPORTUNITIES Full-time Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to: SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America. The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission. Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Culinary, Facilities, and collaborates with Marketing, Finance, and Human Resources to achieve overall organizational goals. Collaborates with corporate and global senior leadership to understand company strategy and develops and implements strategic plans for store operations aligned with the overall business objectives. Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safety. Leads management of labor, costs, inventory, regulatory compliance, pricing, and merchandising. Develops and manages the store operations budget and implements cost control measures while maintaining high quality standards. Establishes and monitors KPIs to measure and improve store performance. Analyzes sales data, guest feedback, and other relevant metrics to make informed decisions. Promotes interdepartmental collaboration, staying in constant communication with store leaders regarding store performance and strategic initiatives. Serves as the final decision-making point of contact in addressing problems related to the store. Motivates, inspires, and develops team through setting clear expectations and leading by example. Partners with HR to be actively involved in hiring, performance reviews, and terminations. Represents the store to the community and guests. Performs other duties as required or assigned. Minimum Requirements Bachelor’s Degree 8+ years of management experience in a high volume, fast paced restaurant and/or retail environment Passion for Italian food and hospitality Strong working knowledge of Microsoft Excel, PowerPoint, Word, and Outlook Exceptional communication, leadership, motivational, and team-building skills Demonstrated problem-solving, organizational, analytical, and business management skills Experience with Italian cuisine and wine highly preferred The annual compensation for this role is $100,000 - $140,000. Benefits and Perks Paid Time Off RRSP with company match Free family meal daily Discounts at Eataly Classes on products and Italian cuisine and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. #J-18808-Ljbffr
Assistant Store Manager - Operations, Google Store Retail Miami
Posted today
Job Viewed
Job Description
The Assistant Manager must be a goal-driven individual, expected to create and promote an extraordinary experience and a "consumer first" environment. The Assistant Manager will have specific responsibilities in associate management in the retail space, to include hiring, development, coaching, scheduling, and discipline of associates to ensure an outstanding consumer experience, cost efficiency, and quality operations. Maintain inventories at adequate levels and maintain the appearance of the space. Complete accounting and necessary reports associated with daily activities in the space, including physical inventories.
**Assistant Manager, Operations:**
Responsible for managing the inventory team, inventory control, store operations, and visual merchandising.
Lead dynamic operational excellence that supports the 'Radically Helpful' ecosystem.
Salary: $66,000-$6,000
**RESPONSIBILITIES**
**Essential Functions of this Position**
+ Be the expert on 'Radically Helpful' customer service and brand ecosystems.
+ Create an inclusive, collaborative, and engaging environment.
+ Support the Store Manager in daily operations and store management
+ Manage execution of opening and closing procedures including visual merchandising, inventory management, daily coverage plans and system reconciliation.
+ Guide all employees within the store, set task prioritization, resolve issues and customer escalations.
+ Build and coach teams, focusing on techniques which promote customer solutions, loyalty and measurable results.
+ Responsible for inventory management and brand visual excellence.
**Supervise personnel:**
+ Meet and exceed assigned goals for: consumer experience and reputation, sales and service, revenue and productivity
+ Consistently demonstrate excellent interpersonal, leadership, and coaching skills
+ Create a work environment where motivated people can excel, exceeding daily ownership goals
+ Oversee floor experience - act as Floor Leader to ensure consumers receive a world-class experience
+ Own consumer coordination and welcome process
+ Support team and assist with consumer interactions and transactions
+ Coach and counsel personnel on opportunities with key sales and reputation metrics, recognize positive performance against key metrics and hold associates accountable for poor performance
+ Perform role plays with associates on a regular basis to demonstrate world class service
+ Facilitate weekly personnel training/educational sessions to stay up-to-date on store products and competitive technology
+ Resolve or escalate appropriately any service issues.
**Management and Development:**
+ Interview, hire and make necessary discipline decisions including terminations, for personnel Inspire and engage associates by motivating team to succeed
+ Promote passion, pride and commitment
+ Lead by example and serve as a resource for product knowledge
+ Develop associates for growth and promotion by delegating appropriate responsibilities and inspecting completion
+ Improve associate engagement through appropriate behaviors and actions
+ Observe and coach associates to provide feedback around consumer experience technique effectiveness and providing excellent consumer service
+ Ensure personnel adhere to the Code of Business Conduct and conduct investigations with HR as needed
+ Quickly resolve any fraud issues communicated by Security; may involve working with Security or Finance teams
+ Fully understand and assist in educating personnel on any incentive plans, and ensure associates know how to maximize their payout.
+ Ensure Fair Labor Standards Act (FLSA) compliance
+ Review, approve and communicate temporary assignments and overtime for floating personnel
**Product Launches:**
+ Partner with management and other appropriate parties to successfully launch new products, services and processes and to review staffing forecast plan
+ Actively inspect post-launch and drive improved results with best practices
+ Inspect that associates are properly trained on new products and promotions to demonstrate and discuss with confidence
+ Document and report concerns with associates' knowledge and/or behavior, and provide additional coaching and/or discipline as appropriate
+ Coordinate with security, facilities and space management to ensure smooth product launch-day execution including operations, staffing and scheduling
+ Responsible for activity in space at all times
+ Employ scheduling tool to properly staff and meet business needs, training and special events such as product launches.
**Merchandising:**
+ Accountable for adhering to the merchandising standards
+ Instill a sense of pride and ownership in space appearance - where all associates understand the space is the face of the brand to every consumer.
**Compliance:**
+ Drive operational compliance of back office processes, procedures and policies
+ Manage hours, time off, attendance and payroll approvals
+ Ensure timely completion of required training to empower personnel to succeed
+ Implement, execute and inspect existing and new retail programs, tools and training
+ Execute monthly cost reviews of overtime, discounts, returns and credits
+ Responsible for ensuring the training for associates to ensure they have the appropriate level of system/tool access for their roles and responsibilities.
**Other:**
+ Report fraudulent activity to Security
+ On-call for emergencies
+ Continuously display high integrity
+ Develop strategic perspective and champion change
+ Inspire others to high performance through collaboration and teamwork
+ Utilize professional expertise to solve problems and analyze issues
+ Capture initiative and strive for results
+ Other duties as assigned.
**QUALIFICATIONS**
+ 3+ years' experience in Retail Management in high touch customer facing environments
+ Proven ability to manage large dynamic teams
+ Operational management experience leading in fast paced, changing technical environment
+ Proven ability to problem solve quickly & manage multiple operational workstreams
+ Effective communication, presentation and interpersonal skills
+ Strong organizational skills with attention to detail
+ Experience working with any of the larger consumer electronics stores technology. Demonstrates passion for leading edge technology and product solutions.
+ Possess strong written and verbal communication, and working knowledge of G-Suite
+ Payroll review and approvals experience preferred
+ Have a strong working knowledge of human resources policies and standard operating procedures
+ Experience conducting coaching, counseling and performance, positive reinforcement.
+ Excellent sales skills and demonstrated ability to meet or exceed performance standards
+ Ability to motivate and lead direct reports
+ Ability to work flexible hours, including evenings, weekends and holidays
+ Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
+ Maintain knowledge of all brand products - complete training and support associates with required training on current and upcoming products.
**Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:**
+ Medical, Dental, Vision, and Telehealth
+ Basic Life Insurance and AD&D
+ Voluntary Life Insurance
+ Short Term and Long Term Disability
+ Flexible Spending Account
+ Health Reimbursement Account
+ 401(k) match
+ Legal Insurance
+ Pet Insurance
+ Employee Assistance Program
+ Employee Discount Program
+ Tuition Assistance Plan
+ Paid Time Off and Company Paid Holidays
**ABOUT US**
Mosaic is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.
We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Marketing
**Salary Range:** 66,000.00 - 76,000.00
**Company:** Mosaic Sales Solutions US Operating Co, LLC
**Req ID:** 6912
Retail - Boutique Lead, Store Management (Aventura Mall)
Posted 9 days ago
Job Viewed
Job Description
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Lead, you will lead the team to:
- To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
- To create an optimal balance of sales and service by having the right people, in the right place at the right time.
- To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
- To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
- Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience
The Boutique Lead has:
- A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
- The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
- The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
- A dedication to quality and investing in results that add value to the business at all times
- A deep understanding and commitment for the industry in which we operate
- A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount - Maybe you've heard of our famous product discount? You have now.
- Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
- Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Retail - Boutique Lead, Store Management (Aventura Mall)
Posted 9 days ago
Job Viewed
Job Description
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Lead, you will lead the team to:
- To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
- To create an optimal balance of sales and service by having the right people, in the right place at the right time.
- To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
- To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
- Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience
The Boutique Lead has:
- A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
- The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
- The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
- A dedication to quality and investing in results that add value to the business at all times
- A deep understanding and commitment for the industry in which we operate
- A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount - Maybe you've heard of our famous product discount? You have now.
- Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
- Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
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Retail Sales Associate / Customer Service
Posted 16 days ago
Job Viewed
Job Description
If you're looking for a retail sales associate/customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Retail Sales Associates enjoy the following perks:
- Pay $14 to $5 per hour depending on experience
- Bonuses based on monthly conversion numbers
- A complimentary monthly massage at the studio
- Our team members will earn a commission for wellness plan sales and have opportunities to earn up to 120+ in additional bonuses.
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking but, more importantly, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
- Prior retail sales experience preferred: selling memberships or services in person to potential clients.
- Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Retail Sales Associate / Customer Service
Posted 16 days ago
Job Viewed
Job Description
If you're looking for a retail sales associate/customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Retail Sales Associates enjoy the following perks:
- Pay $14 to $5 per hour depending on experience
- Bonuses based on monthly conversion numbers
- A complimentary monthly massage at the studio
- Our team members will earn a commission for wellness plan sales and have opportunities to earn up to 120+ in additional bonuses.
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking but, more importantly, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
- Prior retail sales experience preferred: selling memberships or services in person to potential clients.
- Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Customer Service
Posted today
Job Viewed
Job Description
Robert Half has an outstanding opportunity for an articulate, highly skilled Customer Support Specialist. Are you ready to leverage your communication expertise and problem-solving abilities to support the growth of a dynamic, client-focused organization?
Key Responsibilities:
+ Proactively manage a high volume of both inbound and outbound calls with professionalism and efficiency
+ Deliver accurate, empathetic, and timely customer service to address complex inquiries and concerns
+ Conduct thorough reviews of patient medication orders, including cost analysis, insurance coverage verification, and shipping arrangements
+ Maintain detailed and accurate records in multiple systems, ensuring compliance with company standards
+ Perform additional administrative and operational duties as required
Requirements
Required Qualifications:
+ Bilingual (Spanish/English) with the ability to communicate effectively, both verbally and in writing, across all organizational levels
+ Demonstrated ability to navigate and manage multiple computer systems, applications, and data sources to research and resolve issues
+ Strong achievement orientation, with a proactive, professional, and solutions-focused approach to work
+ Proven customer service and administrative support experience in a high-volume environment
+ Solid understanding of call center operations and best practices
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .