38 Retail Operations jobs in Houston

**Manager Retail Operations - Legal**
**Date:** Sep 25, 2025
**Location(s):** Houston, TX, US, 77002
**Company:** NextEra Energy
At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.
**Position Specific Description**
**Responsibilities**
+ Manage a team of contract administrators
+ Develop and oversee the contract review and storage for contracts related to the gas and power business.
+ Manage contract execution.
+ Establish and maintain a contract management system to regulate the contract management workflow.
+ Maintain and update contract templates.
+ Prepare reports and documentation on contract team performance.
+ Manage all policy and procedure documentation.
+ Oversee continuous process improvement.
+ Assist legal with maintaining renewals and other compliance related activities
**Preferred Skills:**
+ Bachelor's degree or experience in finance, law, business administration, or a similar discipline
+ Ability to multi-task and work independently
+ Advanced Skills in Word, Excel
+ Strong attention to detail, strong organizational skills, and the ability to manage and prioritize multiple projects to meet deadlines.
+ Excellent written and verbal communication skills and ability to collaborate across various departments and levels of seniority.
+ Strong analytical and problem-solving skills.
+ Basic understanding of commercial power and gas products
**Job Overview**
This job is responsible for the day to day activities of the organization, including throughput processing, exception monitoring, metric tracking and issue resolution consistent with an optimally functioning business unit.
**Job Duties & Responsibilities**
+ Identifies, researches, and resolves operational issues
+ Provides gap analysis as needed
+ Ensures the approach within the team is focused on positive customer experience and creating customer value through relentless performance delivery
+ Participates in identifying and recommending process improvement solutions for increased overall performance, productivity and capability
+ Prepares spreadsheets, graphics, and word documents as required for tracking, reporting, analysis, documentation and presentations
+ Collaborates with internal stakeholders to define effective customer solutions to meet business needs
+ Ensures compliance of rules and regulations across all customer segments in all states
+ Assists in creating and maintaining process documentation across markets
+ Performs other job-related duties as assigned
**Required Qualifications**
+ Bachelor's or Equivalent Experience
+ Experience: 8+ years
+ Supervisor/Management Experience: 2+ years
**Preferred Qualifications**
+ Bachelor's Degree
+ Experience 10+ years
+ Six Sigma Green Belt Certified
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Exempt
**Employee Type:** Full Time
**Job Category:** Finance, Accounting & Business Analytics
**Organization:** Gexa Energy, LP
**Relocation Provided:** Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.
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Our client, a renowned retail leader, is seeking a dynamic and results-oriented Senior Retail Operations Manager to oversee operations at their flagship store located in **Houston, Texas, US**. This is a crucial leadership role responsible for driving sales, ensuring exceptional customer experiences, and managing all aspects of store operations. The ideal candidate will have a proven track record in retail management, with expertise in staff development, inventory control, visual merchandising, and financial performance management. You will be instrumental in fostering a positive team environment, implementing strategic initiatives, and achieving operational excellence.

Key Responsibilities:

• Oversee daily store operations, ensuring smooth and efficient functioning of all departments.
• Lead, train, and motivate a team of retail associates and department managers.
• Drive sales performance and achieve store revenue targets through effective sales strategies.
• Manage inventory levels, optimize stock flow, and minimize shrinkage.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Ensure exceptional customer service delivery, resolving customer inquiries and complaints promptly.
• Manage store budgets, control expenses, and monitor key performance indicators (KPIs).
• Ensure compliance with company policies, procedures, and safety regulations.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Collaborate with regional management on strategic initiatives and operational plans.
• Conduct performance reviews and provide regular feedback to team members.
• Contribute to creating a positive and engaging work environment.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field; equivalent experience considered.
• Minimum of 5 years of experience in retail management, with at least 2 years in a senior leadership role.
• Proven ability to drive sales performance and manage profitability.
• Strong leadership, coaching, and team-building skills.
• Excellent understanding of retail operations, merchandising, and inventory management.
• Proficiency in retail management software and POS systems.
• Strong analytical and problem-solving abilities.
• Exceptional customer service skills.
• Effective communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Our client is seeking an experienced and motivated Remote Retail Operations Manager to oversee and optimize their retail operations from anywhere in the US. This role is designed for a strategic thinker who can drive efficiency, enhance customer experience, and manage a distributed team of retail professionals. The successful candidate will be responsible for developing and implementing operational strategies that align with company goals, managing budgets, analyzing sales data, and ensuring compliance with operational policies and procedures. Responsibilities include optimizing inventory management, streamlining supply chain logistics, implementing best practices for store operations, and leading initiatives to improve store performance and profitability. The Remote Retail Operations Manager will work closely with store managers and cross-functional teams, providing guidance, support, and performance feedback. A key aspect of this role will be leveraging technology and data analytics to drive operational improvements and ensure a seamless customer journey. A Bachelor's degree in Business Administration, Retail Management, or a related field is preferred, along with a minimum of 6 years of progressive experience in retail management, with a significant portion in operational leadership roles. Proven experience managing multiple locations or a large retail footprint is essential. This position is fully remote, requiring exceptional self-discipline, strong communication skills, and proficiency with remote collaboration tools and project management software. The ability to lead and motivate teams from a distance is crucial. We are looking for an individual with a strong analytical mindset, a deep understanding of retail best practices, and a passion for driving operational excellence in a virtual environment. If you are a results-driven leader ready to make a significant impact on our client's retail success remotely, we invite you to apply.

Our client is seeking an experienced and dynamic Senior Retail Operations Manager to oversee and optimize store performance within their bustling retail network. This pivotal role requires a strategic leader adept at driving sales, enhancing customer experiences, and managing day-to-day operations across multiple locations in the Houston, Texas, US area. You will be responsible for developing and implementing operational strategies that align with the company's vision, focusing on efficiency, profitability, and brand consistency. Your duties will include managing inventory levels, ensuring adherence to visual merchandising standards, and leading store teams through effective training and performance management. A key aspect of this role involves analyzing sales data and market trends to identify opportunities for growth and improvement. You will also play a critical part in budget management, cost control, and ensuring compliance with all health, safety, and security regulations. Collaboration with cross-functional teams, including marketing and merchandising, will be essential to ensure seamless execution of company-wide initiatives. The ideal candidate will possess exceptional leadership skills, a proven track record in retail management, and a passion for delivering outstanding customer service. This is an exciting opportunity to make a significant impact on a leading retail organization and contribute to its continued success. The role will involve a blend of on-site work at various store locations and remote collaboration, offering flexibility while maintaining strong operational oversight.
Responsibilities:

• Develop and execute strategic operational plans to achieve sales targets and maximize profitability.
• Oversee daily operations of retail stores, ensuring efficient workflow and excellent customer service.
• Manage inventory control, stock replenishment, and loss prevention strategies.
• Lead, train, and motivate store teams to achieve performance goals.
• Analyze sales data, market trends, and competitor activity to identify business opportunities.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Manage store budgets, control expenses, and ensure financial targets are met.
• Ensure compliance with all company policies, procedures, and legal regulations.
• Collaborate with marketing and merchandising teams on product launches and promotional activities.
• Foster a positive and engaging work environment for all staff.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of progressive experience in retail management.
• Proven ability to drive sales and improve operational efficiency.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in retail management software and MS Office Suite.
• Experience with inventory management systems.
• Ability to work a flexible schedule, including evenings and weekends as needed.
• Demonstrated passion for customer service and retail excellence.

Our client is a leading retailer seeking a highly motivated and experienced Senior Retail Operations Manager to oversee multiple store locations. This critical role demands a strong leader with a proven ability to drive operational excellence, enhance customer experience, and achieve ambitious sales targets. Based in Houston, Texas, US , you will be responsible for managing daily store operations, staff development, inventory management, and ensuring adherence to company policies and procedures. Your expertise in optimizing store performance and cultivating a positive work environment will be key to success.

Responsibilities:

• Oversee the day-to-day operations of multiple retail stores, ensuring efficiency and profitability.
• Develop and implement strategies to maximize sales and achieve store performance goals.
• Manage inventory levels, including ordering, receiving, and stock rotation, to minimize loss and ensure product availability.
• Recruit, train, mentor, and develop store teams to foster a high-performance culture.
• Ensure exceptional customer service standards are met and exceeded across all locations.
• Monitor key performance indicators (KPIs) and implement action plans to address areas for improvement.
• Manage store budgets, control expenses, and ensure compliance with financial guidelines.
• Maintain store visual merchandising standards and ensure a clean, safe, and inviting shopping environment.
• Implement and enforce all company policies and procedures, including safety and loss prevention protocols.
• Conduct regular store visits and performance reviews.
• Collaborate with corporate departments to align store operations with overall business strategy.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Minimum of 6 years of progressive retail management experience, with a proven track record of success in operations.
• Demonstrated leadership abilities with experience managing multiple store locations and teams.
• Strong understanding of retail KPIs, sales drivers, and operational best practices.
• Excellent customer service, communication, and interpersonal skills.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Ability to analyze sales data and develop effective strategies.
• Strong organizational and problem-solving skills.
• Experience with inventory management and loss prevention techniques.
• Must be available to work flexible hours, including evenings, weekends, and holidays as needed.
• Willingness to travel between store locations as required.

Our client is a leading national retailer looking for a dynamic and experienced Regional Retail Operations Manager to oversee operations across multiple store locations. This position is critical in driving sales performance, ensuring exceptional customer experiences, and optimizing operational efficiency throughout the region. The ideal candidate will have a strong background in retail management, a passion for leading and developing teams, and a data-driven approach to problem-solving. You will be responsible for implementing corporate strategies, maintaining brand standards, and achieving all key performance indicators (KPIs) for sales, profitability, and customer satisfaction.

Key responsibilities include recruiting, training, and coaching store managers to build high-performing teams. You will develop and execute regional sales plans, monitor inventory levels, and manage operational budgets to maximize profitability. Conducting regular store visits to assess performance, identify areas for improvement, and provide hands-on support will be a significant part of the role. You will also analyze sales data, market trends, and competitor activity to develop effective strategies for growth and customer engagement. Ensuring compliance with all company policies, procedures, and loss prevention initiatives is paramount.

The successful candidate must possess a Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 5-7 years of multi-unit retail management experience. A proven ability to drive sales growth, manage P&Ls, and develop talent is essential. Exceptional leadership, communication, and interpersonal skills are required to effectively motivate and manage a diverse team. Strong analytical skills and proficiency in retail management software and MS Office Suite are necessary. This role involves extensive travel within the region. Our client is committed to fostering a positive work environment and offers excellent career advancement opportunities for talented individuals in Houston, Texas, US . This is an exciting chance to shape the future of retail operations for a well-respected brand.

Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee their flagship store in Houston, Texas, US . This leadership position is responsible for driving sales performance, ensuring exceptional customer experiences, and managing all aspects of store operations. The ideal candidate will possess a strong understanding of retail dynamics, a proven ability to lead and motivate teams, and a passion for delivering outstanding results. You will be instrumental in maintaining high standards of visual merchandising, inventory management, and operational efficiency.

Key Responsibilities:

• Manage and lead a team of retail staff, including hiring, training, and performance management.
• Drive store sales and profitability by implementing effective sales strategies and promotions.
• Ensure the highest levels of customer service and customer engagement are maintained.
• Oversee inventory management, including stock levels, ordering, and loss prevention.
• Maintain visual merchandising standards to create an appealing and effective store layout.
• Manage store budgets, P&L statements, and operational expenses.
• Ensure compliance with all company policies, procedures, and safety regulations.
• Develop and implement operational improvements to enhance efficiency and customer experience.
• Monitor key performance indicators (KPIs) and analyze sales data to identify trends and opportunities.
• Build strong relationships with customers and foster a loyal customer base.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Act as a brand ambassador, representing the company's values and mission.
• Conduct regular staff meetings to communicate goals and updates.
• Resolve customer complaints and operational issues effectively and promptly.

A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with a minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior leadership role. Proven success in driving sales growth and managing store operations is essential. Strong leadership, communication, and interpersonal skills are required. Experience with retail management software and point-of-sale (POS) systems is necessary. A deep understanding of inventory control, merchandising, and customer relationship management is crucial. The ability to work flexible hours, including evenings, weekends, and holidays, is expected for this dynamic role. This position requires a strong presence on the retail floor in Houston, Texas, US , and a commitment to leading by example. A passion for retail and a customer-centric approach are key to success.

Our client, a rapidly expanding retail chain, is looking for a seasoned Senior Retail Operations Manager to oversee and optimize operations across multiple store locations. This pivotal role demands a strategic thinker with extensive experience in retail management, a passion for customer service excellence, and strong leadership capabilities. You will be responsible for driving sales performance, managing store budgets, ensuring operational efficiency, and leading teams to achieve ambitious targets. The ideal candidate will possess a deep understanding of retail best practices, inventory management, visual merchandising, and staff development. This is an exciting opportunity to make a significant impact on the company's growth and success within a competitive market.

Responsibilities:

• Oversee daily operations of multiple retail stores, ensuring high standards of performance.
• Develop and implement strategies to drive sales, increase customer satisfaction, and enhance brand loyalty.
• Manage store budgets, including P&L responsibility, and control operational expenses.
• Ensure effective inventory management, including stock levels, ordering, and loss prevention.
• Lead, train, and motivate store teams to achieve sales and service goals.
• Implement and maintain visual merchandising standards to optimize store presentation.
• Monitor key performance indicators (KPIs) and develop action plans for improvement.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Conduct regular store visits and provide constructive feedback to store managers and staff.
• Identify and implement operational efficiencies to streamline processes.
• Contribute to strategic planning and new store openings.
• Foster a positive and results-driven work environment.

This position requires your presence at various retail locations and corporate offices within the Houston, Texas, US area. We are seeking a dedicated and dynamic leader with a proven track record in retail operations management. Join our growing team and contribute to delivering exceptional retail experiences.

Our client is seeking a highly motivated and experienced Senior Retail Operations Specialist to join their dynamic, fully remote team. This role is critical in driving operational excellence across our client's diverse retail channels. You will be responsible for analyzing current retail processes, identifying areas for improvement, and implementing strategic solutions to enhance efficiency, customer satisfaction, and profitability. This is a remote-first position, offering flexibility and the opportunity to collaborate with teams across different geographies. Your primary focus will be on optimizing in-store and online operations, including inventory management, supply chain logistics, point-of-sale systems, and customer service protocols. You will develop and deliver comprehensive training materials for store staff and regional managers, ensuring consistent adherence to company standards and best practices. The ideal candidate will possess a strong understanding of retail KPIs, data analysis, and project management methodologies. You will work closely with cross-functional teams, including merchandising, marketing, and IT, to ensure seamless execution of retail strategies. Key responsibilities include developing operational reports, conducting performance audits, managing vendor relationships related to operational tools, and staying abreast of industry trends and technological advancements. This role requires exceptional problem-solving skills, a proactive approach, and the ability to manage multiple projects simultaneously in a fast-paced environment. Successful candidates will have a proven track record of successfully implementing operational improvements in a retail setting and a passion for creating exceptional customer experiences.

Responsibilities:

• Analyze and optimize retail store operations for efficiency and profitability.
• Develop and implement standard operating procedures (SOPs) for various retail functions.
• Manage inventory control systems and processes to minimize stockouts and overstock situations.
• Oversee the implementation and effectiveness of point-of-sale (POS) systems and related technologies.
• Collaborate with supply chain and logistics teams to ensure timely and cost-effective product delivery.
• Design and deliver training programs for retail staff on operational procedures and customer service standards.
• Monitor key performance indicators (KPIs) and generate regular reports on operational performance.
• Identify and troubleshoot operational issues, implementing effective solutions.
• Stay informed about emerging retail technologies and best practices.
• Serve as a key liaison between corporate and store-level operations.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in retail operations management or a similar role.
• Proven ability to analyze complex data and translate insights into actionable strategies.
• Strong project management skills with experience in leading cross-functional initiatives.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in retail management software and data analysis tools.
• Experience with remote team collaboration tools and methodologies.
• Demonstrated success in improving operational efficiency and customer satisfaction in a retail environment.

This exciting remote opportunity is based in Houston, Texas, US , and is perfect for an experienced professional looking to make a significant impact on a national retail brand.