E-Commerce Experience Manager
Posted 3 days ago
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Job Description
Primary Responsibilities
Site Optimization & Conversion Strategy - 40%
- Lead the development and execution of site optimization strategies across search, personalization, navigation, content layout, and checkout flow
- Drive experimentation roadmap using A/B testing and performance analytics to improve conversion and participant engagement
- Use tools like Endeca, Google Analytics, and internal dashboards to identify friction points and recommend data-backed solutions
- Collaborate with cross-functional teams to execute high-impact UX and merchandising enhancements
Personalization & Search Optimization - 20%
- Partner with data and development teams to scale onsite personalization efforts, including segmentation, recommendations, and behavioral triggers
- Direct the strategy for onsite item discovery, including thesaurus development, search logic refinement, and boost/bury initiatives
- Monitor and iterate on performance of search and personalization tools to improve relevance and margin
E-Commerce UX Leadership & Tech Modernization - 20%
- Serve as the strategic UX voice in e-commerce roadmap planning and site modernization initiatives
- Stay informed on digital retail trends and apply best practices to shape intuitive, engaging user experiences
- Influence technical decision-making related to ecommerce systems and UX capabilities, balancing business needs and platform constraints
- Advocate for scalable, sustainable UX practices and help futureproof our front-end system capabilities
Stakeholder Management & Team - 20%
- Act as a bridge between business, technical, and client teams to ensure alignment on priorities and execution
- Manage up to senior leadership and sideways across teams to advocate for UX initiatives and optimization priorities
- Contribute to team governance, intake processes, and documentation to improve operational efficiency
- Provide mentorship and direction to junior team members and serve as a visible leader within the organization
Qualifications
1. 4+ years of professional experience in user experience, conversion optimization, e-commerce strategy, or digital merchandising.
2. Proven success improving conversion rates, enhancing search and personalization, and leading cross-functional digital initiatives.
3. Strong analytical skills; comfortable working with site analytics, A/B testing tools, and drawing insights from data.
4. Experience with e-commerce platforms, search engines (Endeca or similar), and personalization tools.
5. Demonstrated leadership capabilities, including managing cross-functional initiatives, influencing stakeholders, and mentoring others.
6. Creative problem solver who thrives in a fast-paced, evolving environment.
7. Excellent communication and collaboration skills with the ability to manage up, down, and across teams.
8. Bachelor's degree in Business, Marketing, or a related field preferred or equivalent work experience
Please note: This is not a remote position. The role requires regular onsite presence during weekly office hours at our Fenton, MO location.
Disclaimer
This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling or by sending an email to
Retail Clerk
Posted today
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Job Title: Retail Clerk
Employer: Lowe’s
Job Description:
As a Retail Clerk at Lowe’s, you will be responsible for various tasks within the store, including assisting customers, stocking shelves, and maintaining inventory. You will ensure that the store is well-organized and that customers have a positive shopping experience. Your role is essential in supporting overall store operations and enhancing customer satisfaction.
Key Responsibilities:
- Assist customers with product inquiries and purchases.
- Stock and replenish merchandise on shelves and displays.
- Perform regular inventory counts and updates.
- Ensure products are correctly labeled and priced.
- Maintain a clean and organized store environment.
- Assist with receiving and unpacking shipments.
- Collaborate with team members to meet sales and stocking goals.
Qualifications:
- High school diploma or equivalent.
- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to lift and move heavy objects.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and familiarity with retail software.
STORE ASSOCIATE
Posted today
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Job Description
Our team members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests hot and fresh food in a clean and safe environment in a friendly and fast manner. Previous fast food experience is preferred.
Qualifications- Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds
- Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
Retail Clerk
Posted today
Job Viewed
Job Description
Job Title: Retail Clerk
Employer: Lowe’s
Job Description:
As a Retail Clerk at Lowe’s, you will be responsible for various tasks within the store, including assisting customers, stocking shelves, and maintaining inventory. You will ensure that the store is well-organized and that customers have a positive shopping experience. Your role is essential in supporting overall store operations and enhancing customer satisfaction.
Key Responsibilities:
- Assist customers with product inquiries and purchases.
- Stock and replenish merchandise on shelves and displays.
- Perform regular inventory counts and updates.
- Ensure products are correctly labeled and priced.
- Maintain a clean and organized store environment.
- Assist with receiving and unpacking shipments.
- Collaborate with team members to meet sales and stocking goals.
Qualifications:
- High school diploma or equivalent.
- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to lift and move heavy objects.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and familiarity with retail software.
Store Associate
Posted today
Job Viewed
Job Description
Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and suppo Store Associate, Associate, Store Manager, Customer Service, Health
Retail Clerk
Posted 1 day ago
Job Viewed
Job Description
Job Title: Retail Clerk
Employer: Lowe’s
Job Description:
As a Retail Clerk at Lowe’s, you will be responsible for various tasks within the store, including assisting customers, stocking shelves, and maintaining inventory. You will ensure that the store is well-organized and that customers have a positive shopping experience. Your role is essential in supporting overall store operations and enhancing customer satisfaction.
Key Responsibilities:
- Assist customers with product inquiries and purchases.
- Stock and replenish merchandise on shelves and displays.
- Perform regular inventory counts and updates.
- Ensure products are correctly labeled and priced.
- Maintain a clean and organized store environment.
- Assist with receiving and unpacking shipments.
- Collaborate with team members to meet sales and stocking goals.
Qualifications:
- High school diploma or equivalent.
- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to lift and move heavy objects.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and familiarity with retail software.
Seasonal Retail Sales Associate
Posted 4 days ago
Job Viewed
Job Description
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.
What You'll Do- Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
- Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- Meet or exceed individual goals (e.g., credit, loyalty)
- Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
- Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
All associate roles at Kohl's are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- Accomplishing multiple tasks within established timeframes
- Following company policies, procedures, standards and guidelines
- Maintaining adherence to company safety policies for the safety of all associates and customers
- Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
- Other responsibilities as assigned
Required
- Excellent customer service skills and ability to multi-task with strong attention to detail
- Verbal/written communication and interpersonal skills
- No retail experience required
- Must be 16 years of age or older
- Flexible availability, including days, nights, weekends, and holidays
Preferred
- Client facing retail or service industry experience
Pay Starts At: $13.75
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Seasonal Retail Sales Associate (Early Morning) - Fenton Commons
Posted 4 days ago
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Seasonal Retail Sales Associate (Early Morning) - Fenton Commons
Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.* As a member of our team, there's even more in store for you, including access to health care options and mental health + well-being programs and exclusive discounts on some of life's expenses.
Whether you're looking for a part-time job, your first job, or the next chapter in your career, we have the opportunity you're looking for.
*Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, and 30% off at Outlet.
About Old NavyForget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do- Consistently treat all customers and employees with respect and contribute to a positive work environment
- Promote loyalty by educating customers about our loyalty programs
- Seek out and engage with customers to drive sales and service using suggestive selling
- Enhance customer experience using all omnichannel offerings
- Be accountable to personal goals which contribute to overall store goals and results
- Support sales floor, fitting room, cash wrap, back of house, as required
- Maintain a neat, clean and organized work center
- Handle all customer interactions and potential issues returns courteously and professionally
- Execute operational processes effectively and efficiently
- A good communicator with the ability to effectively interact with customers and your team to meet goals
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
- Passionate about retail and thrive in a fast-paced environment
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
- Able to utilize retail technology
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Store Associate
Posted 4 days ago
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Job Description
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millionsone customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions:
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Required Qualifications
- At least 16 years of age
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Preferred Qualifications
- Previous experience in a retail or customer service setting
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
29
Time Type
Part time
Pay Range
The typical pay range for this role is: $15.00 - $19.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.