Team Member
Posted 5 days ago
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Team Member
Posted 5 days ago
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Cashier & Front End Services
Posted 6 days ago
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Cashier & Front End Services
Posted 6 days ago
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Team Lead, Petsense
Posted 13 days ago
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Team Lead, Petsense
Posted 13 days ago
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Job Description
**Overall Job Summary**
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
**Essential Duties and Responsibilities (Min 5%)**
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
+ Take the initiative to support selling initiatives (TEAM):
+ Thank the Customer
+ Engage with the customer and/or pet
+ Advise products or services
+ Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
+ Execute assigned basic, promotional, and seasonal merchandising activities.
+ Perform Opening/Closing procedures.
+ Transport and make deposits to bank.
+ Assess store conditions and assign duties.
+ Organize and prioritize workflow through the use of the daily planner.
+ Recovery of merchandise.
+ Participate in mandatory freight process.
+ Perform regular and promotional price change activities.
+ Resolve customer complaints/issues and ensure the customer has a positive experience.
+ Adhere to loss prevention standards and respond to any alarm calls as needed.
+ Communicate with Team Members on job functions, responsibilities and financial goals.
+ Operate cash register/computer supervising cash handling procedures.
+ Assist Team Members on appropriate application of policies and procedures.
+ Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
+ Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
**Required Qualifications**
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
**Preferred knowledge, skills or abilities**
+ Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
+ Basic computer skills.
+ Ability to perform and execute principle responsibilities of Team Members.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
**Physical Requirements**
+ This position is non-sedentary.
+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
+ It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
+ Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
+ Ability to move throughout the store for an entire shift.
+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ Ability to process information / merchandise through the point-of-sale system.
+ Ability to handle and be in contact with birds/poultry.
+ Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
+ Ability to successfully complete all required training and certification.
+ Ability to travel as required in support of district needs.
+ Ability to drive or operate a vehicle for business needs.
+ Lifting 50+ pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here ( Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
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**Nearest Major Market:** Jonesboro
Produce Clerk
Posted 13 days ago
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Job Description
Produce Clerk: What I Do, How I Do It, and Why I do it
As a Produce Clerk, this is what I do:
Produce Department Operations - I support produce department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Replenishment & Inventory Procedures - I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Merchandising & Sales Floor Standards - I support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.
Fresh Food Preparation & Production - I support fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.
Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
As a Produce Clerk, this is how I do it:
Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives.
Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.
Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines.
Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person.
Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside.
As a Produce Clerk, this is why I do it:Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer service.
Respecting Others/Citizenship - I encourage an atmosphere of teamwork by own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness."
POSITION REQUIREMENTS:
- Must be at least eighteen (18) years old
- High school diploma or G.E.D. equivalent preferred
- Ability to work flexible schedule including evenings, weekends and holidays as needed
- Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change
- Ability to interpret, understand and follow instructions
- Ability to complete tasks in a timely manner
- Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 60 pounds without assistance
- Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight. Squatting, kneeling, climbing and/or crawling may be required occasionally
- Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning
- Stands and/or walks continuously throughout shift
- Visually locates merchandise and other objects, as well as verifies information, often in small print
- May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity
- May be exposed to cleaning solvents and chemicals
- May be exposed to latex, eggs, nuts, soy and wheat
- Employment at Harps may be contingent upon completion and our evaluation of PEP survey, drug screen, employment reference check and criminal background check
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Cashier
Posted 13 days ago
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Job Description
To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with an impression so satisfying that no competitor is an acceptable alternative.
Cashier: What I Do, How I Do It, and Why I do it
As a Cashier, this is what I do:
Process Transactions - I quickly and efficiently process transactions by giving the customer my undivided attention, processing purchasing through the register system following company guidelines, properly completing all transactions, adhering to all laws and regulations restricting certain transactions.
Perform Proper Bagging Techniques - I sack or assist with the sacking the customer's order, ensuring food safety by bagging different types of raw meat and toxic items separately, and ensuring products reach the customer's home in excellent condition by practicing correct product placement in the bags.
Provide Services - I provide services to my customers by identifying the customer's needs and identifying appropriate solution(s), such as carry out, and reminding them of other store services or upcoming planned events.
Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
As a Cashier, this is how I do it:
Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives.
Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.
Superior Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines.
Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person.
Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside.
As a Cashier, this is why I do it:
Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer service.
Respecting Others/Citizenship - I encourage an atmosphere of teamwork by own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness."
POSITION REQUIREMENTS:
- Must be at least sixteen (16) years of age.
- Prefer previous experience operating a cash register, handling cash or other forms of tender, preferably in a grocery store or retail establishment but not required.
- Ability to work a flexible schedule including evenings, weekends and holidays as needed.
- Ability to interpret, understand and follow instructions.
- Ability to move, lift, carry and place merchandise and supplies weighing less than or equal to 25 pounds without assistance.
- Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight.
- Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
- Stands and/or walks continuously throughout shift without a break for up to 4 hours.
- Ability to visually locate merchandise and other objects, as well as verify information, often in small print.
- May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
- May be exposed to chemicals or allergens (such as latex, eggs, nuts, soy, wheat, etc.)
- Employment at Harps may be contingent upon completion and our evaluation of: PEP survey, drug screen, employment reference check, criminal background check, or credit check.
Team Member
Posted 13 days ago
Job Viewed
Job Description
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
* Deliver on our promise of Legendary Customer Service through GURA:
* Greet the Customer.
* Uncover Customer's Needs & Wants.
* Recommend Product Solutions.
* Ask to Add Value & Appreciate the Customer.
* Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
* Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Complete Plan-o-gram procedures (merchandising, sets, and resets).
* Assemble merchandise.
* Perform janitorial duties.
* Execute price changes/markdowns.
* Operate Forklift (unless under the age of 18).
* Operate Cardboard Baler (unless under the age of 18).
* Assist customers with loading purchases.
* Ensure the customer has a Legendary shopping experience that differentiates from the competition.
* Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
* Complete all documentation associated with any of the above job duties.
* Team Members also may be required to perform other duties as assigned.
Required Qualifications
Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
* Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
* Ability to read, write, and count accurately.
* Strong communication and problem-solving skills.
* Basic computer skills.
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
* Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
* Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
* Ability to occasionally lift or reach merchandise overhead.
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
* Ability to move throughout the store for an entire shift.
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
* Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
* Ability to process information / merchandise through the point-of-sale system.
* Ability to handle and be in contact with birds/poultry.
* Ability to successfully complete all required training.
* Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.