95 Retail jobs in Healdsburg

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you’ll do

• Provide positive, timely service to customers during the check-in and checkout process

• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps

• Help customers set up new devices and provide advice on whether to repair or replace old devices

• Monitor service queues and provide accurate status updates to customers

• Maintain knowledge and skillsets through certified training courses

• Clearly communicate and partner with fellow agents

Basic qualifications

• 3 months of experience working in retail or customer service

• Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

• Passion for technology and desire to solve problems

• Ability to adapt and learn new skills in a fast-paced industry

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay

• Generous employee discount

• Financial savings and retirement resources

• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Santa Rosa, CA-95407

At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
• Uphold company merchandising and presentation standards.
• Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or
  
  platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All associate roles at Kohl's are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required:

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred:

• Client facing retail or service industry experience

Pay Range: $18.00 - $26.00

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

Role Overview:

The Retail Operations Manager will be responsible for managing the planning and communication of global in-store merchandising programs, including demo units, demo software, fixtures, and installation guides. The role will define tactical requirements and project scope, while reinforcing merchandising best practices across installation, maintenance, refresh, and end-of-life. The analyst will also maintain strong relationships with key hardware and cross-functional partners through weekly meetings and goal-setting activities.

Top Daily Responsibilities:

Identify trends in weekly merchandising compliance reports and communicate progress, performance, and best practices.

Manage various channel merchandising projects and processes from initial planning to deployment and reporting.

Test and report issues with demo software for multiple product lines, as needed.

Detailed Responsibilities:

(Highlighted timings indicate frequency of vendor follow-ups on specific projects)

Creation and publishing of installation guides (1-2 times per week; 3 times per year)

Review install guides created by security and production teams

QA test and report issues with demo software across product categories (1-2 times per week; 3 times per year)

Support planning for installation, maintenance, refresh, and disposition of merchandising elements including fixtures, demos, security, and demo software (weekly, year-round)

Manage tactical operational project management for product launches and projects (1-2 times per week; 3 times per year)

Smartsheets: Install tracker and install dashboard development

Align with country CSAs (TVCs, Vendors) (weekly)

Provide launch preparation information and guidance (year-round)

Collect country merchandising data, plans, and POV on strategy for launches

Vault website updates (monthly)

Phone devices connectivity dashboard support (monthly)

Update partner reports and review country connectivity reports

Research and assist Engineering with individual retail partner store bug reports (monthly)

Locate country, partner, and team

Request and follow up for details

Provide troubleshooting support with Engineering assistance

Collect information from country teams for various projects (1-2 times per week, year-round)

Mandatory Skills & Qualifications:

BA/BS degree in any field OR minimum 3 years of equivalent retail experience

3 years of experience in carrier/consumer electronics channel field merchandising or retail operations

Experience working with vendor field teams and basic merchandising processes (installation & maintenance) for in-store fixtures, demo units, or demo software

Proficiency with Google Workspace (G Suite) and Microsoft Office

Preferred (Non-Essential) Skills & Qualifications:

Technical acumen

Project management experience

Experience collaborating with cross-functional teams

Proficiency in Excel/Google Sheets formulas