121 Retail jobs in Pinehurst

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. Approaching service and sales needs with composure, integrity and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Support team initiatives and create an inclusive environment

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. Required

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
• Effective at balancing customer needs and performance goals. (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No): No

DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of 18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn 20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1- . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Burlington - JobID: F8BB7A09108948A1973813CEDF0E2D7B (Retail Associate / Team Member) As a Retail Stocking Associate at Burlington, you'll: Receive freight and convey shipments from the shipping/receiving platform to backroom; Process, ticket, store, move, and display merchandise; Stock, organize, and present new merchandise on the sales floor; Perform other tasks as assigned by the manager from time-to-time.Hiring Immediately >>

Job Category: Store Operations

Part-Time On-site

Store 103 Rockingham, NC 1788 E Broad Ave Rockingham, NC 28379, USA

Join our team and live the Ollie-tude! (Ollie's Core Values) : Be a Team Player - Associates are expected to be supportive and work together. Be Caring - How do I treat others with courtesy, dignity, and respect? Be Value Obsessed - Live the "good stuff cheap" mindset. Be Committed - Operate with grit, passion, tenacity, and action. Be Growing - How do we get better every day? Be Real - Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:

• 20% employee discount
• Flexible Schedule
• Strong field sales career growth & talent development culture for top performers

The Retail Sales Associate assists Ollie's customers and helps to maintain the store appearance. Retail Sales Associates are responsible for all aspects of customer service, running registers, merchandising, and store maintenance.

Primary Responsibilities:

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Accurately and efficiently manage cash register transactions.
• Be an Ollie's store and inventory expert, know our weekly deals and the incredible value we provide our customers.
• Assist with freight logistics and learn how great retailers merchandise their products.

Qualifications:

• High School diploma or equivalent preferred
• Happy to train new Associates who may not have 6 months of prior retail experience
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to delight and serve customers

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of Working at BJ's

• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)*
• Generous time off programs to support busy lifestyles*
• Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
• Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)

*Eligibility requirements vary by position

**Medical plans vary by location

Job Summary

Responsible for executing acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
• We strive for flawless execution and hold ourselves accountable.
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly to and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards:
• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily:
• All items stocked and promotional plans executed
• Maintain visible accurate signage
• Clean and organized, inside and out

Know Your Business:

• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ's membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Exhibits clear understanding of all BJ's Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
• Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
• Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Environmental Job Conditions

• Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.50.

At DICKS Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the worlds greatest sports team, apply to join our team today!

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Process customer sales transactions and returns in accordance with established Front-End procedures.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview: Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. Approaching service and sales needs with composure, integrity and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Support team initiatives and create an inclusive environment

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. Required

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
• Effective at balancing customer needs and performance goals. (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No): No

DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of 18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn 20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1- . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Feeders Pet Supply is calling all enthusiastic animal lovers to apply to join our amazing team as a full-time or part-time Retail Sales Associate!WHY YOU SHOULD JOIN OUR TEAMWe are a pet care retail company that offers our employees opportunities for professional advancement. We pay our full- and part-time Retail Sales Associates a competitive wage. Our team also enjoys great benefits, including flexible scheduling, education opportunities, employee discounts, and a free pet food program. Full-time workers are eligible for full benefits and paid time off (PTO). We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!In addition to competitive pay and our supportive work culture, we offer our Pet Care Store Associates the following benefits401k and ESOP retirement plansHealth, dental, vision, life, disability insurance (full-time only)Flexible scheduling (ability to work full- or part-time)Education opportunitiesEmployee discountsA free pet food programPaid time off (PTO) for full-time employeesABOUT FEEDERS PET SUPPLYAt Feeders Pet Supply, our mission is quite simple: to provide pets with the top-grade care we would want for our own animal friends. From the best nutrition to special treats and all the little necessities, we have everything you need to keep your pet happy and healthy. With multiple conveniently located stores across a few states and same-day delivery with online orders, we strive to make pet parenting easier.Our team of professional animal lovers is dedicated to providing excellent customer service to those with two legs, four legs, more legs, or no legs. We ensure that our staff works in a safe and fun environment with opportunities to advance. Our pet care team also benefits from commissions and tips.ARE YOU A GOOD FIT?Ask yourself: Do you have a real desire to do quality work and ensure customer satisfaction? Is being dependable, professional, and a team player at the heart of all you do? Are you customer service-oriented? If so, please consider applying for this position today!YOUR LIFE AS A RETAIL SALES ASSOCIATEThis customer service position typically works full- or part-time. We offer flexible scheduling.As a retail sales associate, you play a leading role in providing the guests to our pet care retail store with a positive experience. You demonstrate good merchandising skills to keep the store as neat and presentable as possible. Together with your fellow team members, you help with retail store resets, building end caps, putting out stock from trucks, and rotating perishable goods. One of your favorite parts of the job is ensuring that all animals in our care are being taken care of properly including being fed and watered. You make sure their enclosures are clean and in compliance with our company standards.Your amazing customer service skills serve you well as you interact with our guests. Whether helping a pet parent find the perfect food, helping a child learn about how to take care of their new hamster, or finding a solution for the pet parent whose dog needs some training, you are always patient and kind. You also efficiently operate the cash register. This involves accurately entering sales information, receiving payments for products, and processing credit card transactions. With a smile on your face, you greet customers and wish them the best on their way out. You enjoy serving others and exceeding customer expectations!WHAT WE NEED FROM YOUAbility to lift up to 50 poundsIf you can meet these requirements and perform this full- or part-time pet care associate job as described above, we would be happy to have you as part of our team!

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply.ESSENTIAL JOB FUNCTIONSLead store team members in providing excellent customer service to retail and professional customers.Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.)Ensure telephone is answered according to company policy.Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:Strong communication skillsAbility to obtain RSS CertificationDesired:Retail sales experience, preferably in auto partsAutomotive systems and repair knowledgeASE CertificationFluency in multiple languages (Spanish is highly desired)O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply.ESSENTIAL JOB FUNCTIONSLead store team members in providing excellent customer service to retail and professional customers.Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.)Ensure telephone is answered according to company policy.Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:Strong communication skillsAbility to obtain RSS CertificationDesired:Retail sales experience, preferably in auto partsAutomotive systems and repair knowledgeASE CertificationFluency in multiple languages (Spanish is highly desired)O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.