3,691 Service Client Et Assistance jobs in the United States

• Relevant work experience in a technology or telecommunications industry.

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
• Occasionally may need to reach, stoop, or kneel.

• $23.26/hr. - $26.52/hr. (depending upon experience)
• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits

Job Description

Salary: $15-18

You can never be overdressed or overeducated." - Oscar Wilde

Do you love the energy of uptown Charlotte, but know that the cubical/corporate life is not for you? Are you looking for a position where your talent for customer service and a strong work ethic would allow you to play a key role in managing the daily operations of well-known, well established brand? If so, Emerson Joseph, a mens grooming lounge, is the place for you. We are located in the heart of Uptown Charlotte and nationally recognized for our commitment to technical quality, customer service and a relentless pursuit of a lifestyle of excellence.

The Guest Service Client Coordinator position is one of the most important roles at Emerson Joseph, due to its vast reach of responsibilities. It requires a strong background in customer service, a high degree of business acumen and an ability to manage a team of about 15 people.

Candidates can expect to start between $15-18 per hour + sales commission with a 90-day review. Senior candidates may make more.

We offer: Paid vacation, BCBS Health Insurance plan (50% contribution) and huge personal growth.

Email your resume to Alison at with the subject line Guest Services.

Join to apply for the Field Service Client Admin-NY role at Aventiv Technologies

2 days ago Be among the first 25 applicants

Join to apply for the Field Service Client Admin-NY role at Aventiv Technologies

Get AI-powered advice on this job and more exclusive features.

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!

Aventiv Technologies Where your future awaits - YouTube

• Associate Referral Reward Eligible**
  
  

• Primary representative between on-site facility personnel, Account Management & other Securus personnel
• Research issues reported by Agency staff members with the purpose of achieving resolution or escalation to the appropriate department
• Assist, monitor and or issue escalations as needed with other internal departments.
• Communicate internally all client requests and issues to facilitate resolution
• Open, address, resolve and track heat tickets and advise customers and Securus Personnel of service affecting issues
• Required to maintain partnership and regular communication with Account Management
• Maintain a high level of client satisfaction through outstanding customer service and support.
• Required to attend onsite meetings as designated by facility leadership
• Perform basic Technical Support functions (password resets and handouts, user set up, etc) and basic product training as needed or requested by the customer.
• Travel to neighboring facilities within an assigned region sometimes with minimal lead time as a backup.
• Assist Tech Support in the maintenance of computer hardware, software and other equipment by providing troubleshooting results
• Perform Kiosk maintenance (keyboard, USB replacement, camera adjustment, etc.)
• Oversee rollout of services for newly acquired clients to align both parties interests
• Manages and maintains assigned company inventories and assets (tablets, accessories, tools, parts inventory, laptop etc.)
• Distribute tablets and accessories to approved incarcerated individuals
• Collect and track customer statistics and trends that may assist in determining future account behavior and opportunities.
• Understanding systems, training and support needs for assigned client base & referring them to our Account Manager and internal Customer Training as needed.
• Performs other duties as assigned.
  
  

• Excellent oral and written communication & presentation skills
• Ability to communicate with co-workers and business contacts in a courteous and professional manner.
• Ability to develop ongoing rapport with clients and consumers and obtain relevant information
• Ability to work under pressure, to meet deadlines, to deal positively with rejection and conflicts as well as negative feelings of products.
• Strong relationship management skills
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• High degree of problem solving, conflict resolutions and negotiation skills for both external and internal customers
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization, including executive and C-level
• Must be able to work in a fast-paced environment where problem resolution times are measured in hours.
• Strong data/information analysis and integration skills.
• Ability to effectively manage time and information with minimal supervision.
• Excellent organizational and time management abilities
• Ability to identify, prioritize and respond to multiple and conflicting tasks.
• Ability to quickly adapt to change
• Flexible and enthusiastic to learn new skills and problem solve solutions
• Uses small hand tools to make kiosk and/or video visitation repairs
• Ability to travel up to 1 week with 2 weeks notice.
• Proven ability to successfully draft and execute strategic account plans.
• Must exhibit all the companys cultural attributes
  
  

• High School education or GED
• Reliable Transportation Ability to travel from facility to facility
• Have no family incarcerated in any local Correctional Facility
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), & capable of learning new technology
• Ability to work well in an energized, fast paced, entrepreneurial, and collaborative environment
  
  

• Relevant work experience in a technology or telecommunications industry
  
  

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
• Occasionally may need to reach, stoop, or kneel.
  
  

• $23.26 - $6.52/hr
• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at Aventiv Technologies by 2x

Get notified about new Field Service Specialist jobs in Elmhurst, IL .

Chicago, IL 78,750.00- 110,250.00 2 weeks ago

Bolingbrook, IL 57,300.00- 70,000.00 6 days ago

Chicago, IL 60,000.00- 70,000.00 2 days ago

Skokie, IL 65,000.00- 85,000.00 1 month ago

Chicago, IL 85,000.00- 100,000.00 4 days ago

Chicago, IL 60,000.00- 65,000.00 4 days ago

Chicago, IL 59,850.00- 78,800.00 2 weeks ago

Chicago, IL 100,000.00- 150,000.00 1 week ago

Chicago, IL 44,625.00- 62,650.00 1 week ago

Chicago, IL 65,000.00- 85,000.00 5 days ago

Chicago, IL 87,200.00- 153,400.00 1 week ago

Lisle, IL 85,000.00- 115,000.00 1 week ago

Chicago, IL 63,200.00- 79,000.00 2 days ago

Chicago, IL 75,000.00- 90,000.00 2 days ago

Greater Chicago Area 75,000.00- 85,000.00 1 week ago

Elmhurst, IL 65,000.00- 75,000.00 5 days ago

Chicago, IL 120,000.00- 140,000.00 2 weeks ago

Chicago, IL 90,000.00- 100,000.00 2 weeks ago

Westmont, IL 65,000.00- 75,000.00 6 days ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!Aventiv Technologies - Where your future awaits - YouTube**Associate Referral Reward Eligible** Job Purpose:The role of the Field Service Client Administrator (FSCA) is to develop a trusted advisor relationship with facility staff members. To establish him or herself as the point of contact for managing the day-to-day services and support needs of their assigned area and seek to improve customer loyalty and satisfaction. Provide quality and timely customer service to various audiences associated with correctional facilities, Securus personnel and partners. Perform minor maintenance and repair on kiosks, telecommunication equipment, associated computers, networking, and electronic equipment. Ensure data integrity and proper system functionality of all Securus onsite products.Essential Duties Primary representative between on-site facility personnel, Account Management & other Securus personnelResearch issues reported by Agency staff members with the purpose of achieving resolution or escalation to the appropriate departmentAssist, monitor and or issue escalations as needed with other internal departments.Communicate internally all client requests and issues to facilitate resolutionOpen, address, resolve and track heat tickets and advise customers and Securus Personnel of service affecting issuesRequired to maintain partnership and regular communication with Account ManagementMaintain a high level of client satisfaction through outstanding customer service and support.Required to attend onsite meetings as designated by facility leadershipPerform basic Technical Support functions (password resets and handouts, user set up, etc.) and basic product training as needed or requested by the customer.Travel to neighboring facilities within an assigned region sometimes with minimal lead time as a backup.Assist Tech Support in the maintenance of computer hardware, software and other equipment by providing troubleshooting resultsPerform Kiosk maintenance (keyboard, USB replacement, camera adjustment, etc.)Oversee rollout of services for newly acquired clients to align both parties' interestsManages and maintains assigned company inventories and assets (tablets, accessories, tools, parts inventory, laptop etc.)Distribute tablets and accessories to approved incarcerated individualsCollect and track customer statistics and trends that may assist in determining future account behavior and opportunities.Understanding systems, training and support needs for assigned client base & referring them to our Account Manager and internal Customer Training as needed.Performs other duties as assigned.Knowledge, Skills, and Abilities Excellent oral and written communication & presentation skillsAbility to communicate with co-workers and business contacts in a courteous and professional manner.Ability to develop ongoing rapport with clients and consumers and obtain relevant informationAbility to work under pressure, to meet deadlines, to deal positively with rejection and conflicts as well as negative feelings of products.Strong relationship management skillsProven ability to manage multiple projects at a time while paying strict attention to detailHigh degree of problem solving, conflict resolutions and negotiation skills for both external and internal customersDemonstrated ability to communicate, present and influence effectively at all levels of the organization, including executive and C-levelMust be able to work in a fast-paced environment where problem resolution times are measured in hours.Strong data/information analysis and integration skills.Ability to effectively manage time and information with minimal supervision.Excellent organizational and time management abilitiesAbility to identify, prioritize and respond to multiple and conflicting tasks.Ability to quickly adapt to changeFlexible and enthusiastic to learn new skills and problem solve solutionsUses small hand tools to make kiosk and/or video visitation repairsAbility to travel up to 1 week with 2 weeks' notice.Proven ability to successfully draft and execute strategic account plans.Must exhibit all the company's cultural attributesMinimum QualificationsHigh School education or GEDReliable Transportation Ability to travel from facility to facilityHave no family incarcerated in any local Correctional FacilityProficiency in Microsoft Office (Word, Excel, PowerPoint), & capable of learning new technologyAbility to work well in an energized, fast paced, entrepreneurial, and collaborative environmentPreferred QualificationsRelevant work experience in a technology or telecommunications industryPhysical RequirementsWhile performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.Occasionally may need to reach, stoop, or kneel.Salary and Benefits:At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer$23.26 - $26.52/hrHealth Insurance401(k)DisabilityLife InsurancePaid Time OffVoluntary BenefitsAventiv Privacy Policy: Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionThe client service associate is a critical part of the Mariner Wealth Advisors team, responsible for delivering extraordinary client service and care. As one of the first associates clients connect with, the client service associate is instrumental in making sure clients have a positive experience that exceeds their expectations. If you love building relationships, connecting with clients, managing a diversity of tasks, have a strong attention to detail, and want to be an important part of a growing team, then this opportunity is for you. The successful associate will be professional, caring, and genuinely demonstrate the highest level of client service. Responsibilities Build and maintain client relationships aimed at client retention; manage new client implementation process, coordinate, and direct client activities with other team members and assist as necessary Maintain client paper files and electronic data files in a timely manner; compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees and collection consulting fees Responsible for the day-to-day administrative duties of the office, including but not limited to coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting receptionist as needed Understand the client's overall business needs and help identify value-added services that Mariner Wealth Advisors can provide Review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results Attend and participate in learning opportunities through client service associate meetings and internal resources made available through compliance, practice management, etc. Perform other duties as assignedQualifications High school diploma required; bachelor's degree preferred Financial services experience or applicable internship experience Wealth management experience a plusSkills and Knowledge Strong PC proficiency with MS Office Suite, CRM (Salesforce, Redtail, etc.) Experience with eMoney a plus Positive attitude toward client relations to provide exceptional, proactive client service Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail Strong verbal and written communication skills are essential to effective client relationships Highly organized with strong analytical skills Able to work in a team environment We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance. Our compensation reflects the cost of talent across multiple US geographic markets. The base pay for this position across all US geographic markets ranges from $55,000.00/year to $95,000.00/year. Pay is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Eligibility to participate in an incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. Roles may also be eligible for additional compensation and/or benefits. #LI-MK1EOE M/F/D/V

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Services Sr. Client Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As a Private Client Services Sr. Client Manager you will:

• Handles account management responsibilities including billing, policy changes, and coverage questions
• Provides coverage analysis and recommendations, completes applications, prepares submissions, negotiates coverage and pricing, and prepares proposals
• Manages the renewal process and handles cancellation requests
• Assists with policy-checking and keeps up to date on rates, forms, and coverage changes
• Electronic file maintenance
• Resolves applicable Accounting Discrepancies
• Manages the marketing process
• Maintains proper level of communication and builds effective relationships with clients and companies

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• 7+ years of experience
• High School Diploma required and Bachelor's degree preferred
• Demonstrated knowledge of Property & Casualty Insurance
• Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques
• Excellent organizational skills
• Proven customer service and relations
• Able to research and analyze problems independently
• Must have excellent written and verbal communication skills
• Multi-tasked and detail oriented
• Proficient with Microsoft Office Suite
• Able to self-check for accuracy
• Exemplifies MMA Core Values: Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Company:Description:Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Services Sr. Client Manager at Marsh McLennan Agency (MMA).MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).A day in the life. As an Private Client Services Sr. Client Manager you will:Handles account management responsibilities including billing, policy changes, and coverage questionsProvides coverage analysis and recommendations, completes applications, prepares submissions, negotiates coverage and pricing, and prepares proposalsManages the renewal process and handles cancellation requestsAssists with policy-checking and keeps up to date on rates, forms, and coverage changesElectronic file maintenanceResolves applicable Accounting DiscrepanciesManages the marketing processMaintains proper level of communication and builds effective relationships with clients and companiesOur future colleague.We'd love to meet you if your professional track record includes these skills:7+ years of experienceHigh School Diploma required and Bachelor's degree preferredDemonstrated knowledge of Property & Casualty InsuranceExtensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniquesExcellent organizational skillsProven customer service and relationsAble to research and analyze problems independentlyMust have excellent written and verbal communication skillsMulti-tasked and detail orientedProficient with Microsoft Office SuiteAble to self-check for accuracyExemplifies MMA Core Values: Collaboration, Passion, Innovation, AccountabilityWe know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:Medical, dental and vision insurance401K and company match programCompany-paid life and disabilityGenerous paid time off programsEmployee assistance program (EAP)Volunteer paid time off (VTO)Career mobilityEmployee networking groupsTuition reimbursement and professional development opportunitiesCharitable contribution match programsStock purchase opportunitiesTo learn more about a career at MMA, check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick: you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.#MMASE