11 Service Industries jobs in Corona

Job Description

About Us

Nexus Brands Group is the market leader in tattoo, pet grooming and beauty industries. We strive to support our professional customers who are fully committed to the lifestyle and sharing their craft to customers and enthusiasts across the globe. Nexus Brands Group represents a family of authentic brands and businesses that offer industry leading products, innovation, and service to help professionals share and perform their passion to the highest level possible.

Position Overview

The Customer Service Associate plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves addressing customer inquiries, resolving issues, and facilitating a positive experience with our products and services. The associate will be responsible for maintaining a high level of product knowledge to effectively assist customers and promote our offerings. By actively listening to customer feedback, the associate will contribute to continuous improvement initiatives within the organization. Ultimately, the goal of this role is to enhance customer relationships and drive repeat business through outstanding service delivery.

What you’ll be doing

• Responsible for handling incoming customer service inquiries – both by phone and email.
• Greet customers with warmth and hospitality while assisting with product recommendations.
• Process order for merchandise by phone and email. Take payment information and give shipping information.
• Create returns and process replacement orders.
• Stay informed of online sales that as they occur.
• Must be able to multitask.
• Must always stay attentive to customers and clients.
• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Company’s Values.

Is this role for you?

• Must have 2 years of experience in retail sales and customer service.
• Basic knowledge and/or interest in the Pet industry is a plus.
• Self-motivated individual with strong initiative and go-getter mentality
• Solid work ethic and integrity.
• Must be able to work efficiently independently.
• Must be dependable and accountable.
• Strong communication and interpersonal skills
• Ability to provide top service to a wide variety of personalities and visitors from all over the world.
• Must have excellent organizational and time management skills.
• Positive mental attitude and solution-oriented working towards maintaining our team-centered vibe.
• Must be able to stand/stoop/pull/lift 25lbs.
• This is a 40 hour per week, on-site position.
• Ability to show up and be on time to scheduled shifts

What’s in it for me?

We constantly strive to provide our team members with an optimal workplace. We believe that your work should be rewarding. Below are just a few of the benefits our Company offers our team members:

• Friendly and supportive culture with team member appreciation events
• Open-door policy
• Health and welfare benefits
• Pet discount program
• Supplemental insurance options including long and short-term disability and EAP
• 401k with company match
• Paid time off in addition to paid holidays
• Employee Referral Program
• Continuous training and growth opportunities

Nexus Brands Group is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, medical condition, marital status, pregnancy (including childbirth, breastfeeding, and related medical conditions), genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

We are a Fair Chance employer and comply with California’s Fair Chance Act. A criminal history will not automatically disqualify an applicant from employment.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodation to complete an application, participate in the interview process, or otherwise take part in the hiring process, please contact us directly.

Job Description

At CJ Suppression, A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, and Chicago and we are acquiring new brands all the time.

Our team provides a full spectrum of specialized and certified service professionals to support your company and protect your building with the peace of mind of properly installed and maintained fire and life safety systems.

Here at Fortis and throughout our family of brands, we value our employees and offer competitive benefits which include:

• 2 weeks of paid vacation
• 1 week of paid sick time
• 10 Company Paid Holidays
• Other paid time off (jury duty, bereavement)
• Competitive pay
• 401k with company match
• Medical, Dental, and Vision
• Company-paid Life Insurance
• Company-paid Short-term Disability
• Supplemental Long-term Disability and Life Insurance Packages
• Legal Insurance
• Pet Insurance
• Career Advancement Opportunities

Essential Duties & Responsibilities:

We are looking for a motivated and skilled Customer Service Specialist to manage all aspects of customer communication, service dispatching, and administrative tasks within our fire safety company. The ideal candidate will possess prior experience in customer service, dispatching, and administrative duties. Experience within the construction or fire safety industry is considered a significant advantage.

• Handle all incoming client calls for service, ensuring excellent customer experience and timely resolution of inquiries.
• Dispatch drivers and service technicians effectively to various job sites, ensuring timely arrival and efficient service delivery.
• Prepare accurate invoices, pricing details, and confirm job costs of service repairs for each client, maintaining meticulous records.
• Set up, schedule, dispatch, and track all service work orders to ensure timely completion and client satisfaction.
• Provide timely updates to clients regarding the status of their service requests, ensuring transparency and clear communication throughout the process.
• Maintain a comprehensive understanding of our company's services, products, and pricing to provide accurate information and recommendations to clients.
• Collaborate with the management team to identify and implement strategies for enhancing customer satisfaction and improving operational efficiency.
• Handle any customer complaints or issues with professionalism and efficiency, ensuring resolutions that align with company policies and customer satisfaction goals.
• Assist in the development and implementation of improved customer service procedures and protocols to optimize the overall customer experience.
• Adhere to all company policies, procedures, and safety regulations, ensuring compliance at all times.

Required Qualifications:

• High School Diploma or GED
• At least 2 years prior experience in customer service over the phone and dispatching is required.
• Proven ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
• Excellent communication and interpersonal skills with a strong customer-centric approach.
• Proficient in using customer service software, dispatching tools, and Microsoft Office applications.
• Familiarity with the construction or fire safety industry is a significant advantage.
• Ability to work well under pressure in a fast-paced and dynamic work environment.
• Strong problem-solving skills and the ability to make effective decisions in a timely manner.

Preferred Qualifications:

• Prior experience in the construction or fire safety industry

Compensation:

$23 - $28/hour depending on experience

Physical Requirements

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is frequently required to stand for 8 hours, walk, sit, and climb stairs, or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description

ABOUT US

ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways , a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.

LOCATION : Corona, CA or Anaheim, CA

SCHEDULE : Must be able to work the following hours:

Monday - Friday 8:00am - 6:00pm 

MAJOR DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.  The order of the duties listed does not represent the importance and/or percent of time dedicated to each duty.

•    Promote positive customer relations with customers and coworkers.

•    Answer 100+ routine and non‐routine customer calls daily.

•    Acquire a working knowledge of our database.

•    Communicate with a variety of people across various levels both within the organization.

•    Make suggestions on improving/streamlining workflow processes and enhancing profitability.

•    Develop a strong team work ethic.

•    Consistently meet established productivity, schedule adherence and quality standards.

•    Quickly and accurately identify/assess individual needs and take action to satisfy those needs.

•    Provide information about products and services.

•    Maintains customer records by updating account information.

•    Follow communication procedures, guidelines and policies.

•    Resolves service problems by clarifying the customer's complaint; determining the cause

    of the problem; selecting and explaining the best solution to solve the problem; expediting

correction or adjustment; following up to ensure resolution.

•    Provide face-to-face customer service with walk-in customers.

•    Must follow all company rules and procedures.

•    Ability to deal with customers in a courteous, polite and professional manner at all times.

•    Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Excellent phone etiquette

•    Excellent verbal communication skills

•    Excellent attendance and punctuality

•    Enjoy providing prompt and timely service to our clients

•    Be detail‐orientated, and efficient and possess superior written and verbal communication

•    Must possess strong interpersonal skills

•    Have compassion and empathy for customer situations

•    Have excellent customer service skills, and the ability to build and maintain customer relationships

•    Be energetic, self‐motivated and quick‐thinking

•    Have the ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast‐paced changing environment

•    Ability to read and comprehend normal instructions, correspondence and memos

•    Must be able to organize and write correspondence and memos in a logical/methodical manner

•    Ability to present information in one‐on‐one situations to customers/clients of the organization

•    Ability to apply common sense understanding to carry out detailed written or oral instructions

•    Ability to deal with problems involving a few concrete variables in standardized situations

•    Excellent computer skills required, including knowledge of various Microsoft Office programs

EDUCATION AND/OR EXPERIENCE

•    High school diploma or general education degree (GED)

•    Customer Service Experience a plus

•    Bilingual Spanish a plus

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this position.

WORK ENVIRONMENT

The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.

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Job Description

Position Title:  CUSTOMER SERVICE MANAGER-CORONA, CA 

Salary:  $79,000-$99,000/annually

Other Forms of Compensation:  Bonus Eligible 

Growth. Opportunity. Excellence.

Canteen  brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth.  Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity  and innovation.  Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

We are seeking a Customer Service Manager to join our growing team.

Key Responsibilities:  

• Responsible for site visits and client retention
• Assist branches with grand openings
• Ensure we are compliant with local and national account standards; review corporate compliance reporting  
• Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
• Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
• Coordinate efforts to improve the customer retention and client experience at the point of sale
• Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
• Drive compliance to merchandising standards
• Assess performance by location through audit reports (Quarterly District Evaluations)
• Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.

Preferred Qualifications:  

• A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
• 3 years driving experience required.
• Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
• Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
• Route management, retail and merchandising experience is preferred 
• Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
• Food & beverage experience
• Excellent communication skills required
• Must be able to travel to client sites
• Must be passionate about providing world class service to our clients and customers
• Must be able to lift 50 lbs. on a consistent basis.

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1448477  

Canteen  

Job Description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $18.50 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses !

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now  for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0064

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.

Job Description

In our line of work, customer service means so much more as we are the voice of reassurance on the other line. While our call center never closes and CSR’s work rotating days including holidays and weekends, you’ll maintain a steady work schedule.

Rapid’s presence in the industry is growing as we continue to shape and define what alarm monitoring means. Using the most modern technology in our monitoring call center, our team protects life and property in countless communities by responding to alarm activations, immediately contacting customers and providing necessary assistance; including confirming a false alarm and dispatching first responders in the case of a true emergency. As an essential member of our team, you will also provide excellent customer service over the phone to ensure the appropriate resolution of any questions or concerns regarding customers’ alarm systems.

No prior industry experience is necessary! We pride ourselves in our training and provide fully paid, extensive 4-week instruction in our state-of-the-art classroom training environment.

Apply now, or text CACSR to ( to apply later!

Location

On site in Corona, CA.

Available Positions

• Full-Time
• Part-Time

Start dates Available

Start your 4-week training on:

• Septemeber 2025

Salary Range : $20 HOURLY + 2ND SHIFT, 3RD SHIFT, WEEKEND & SPANISH PAY RATE DIFFERENTIALS!

Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between

• Hours worked between 5:00pm and 9:00pm, +$.50/hr.
• Hours worked between 9:01pm and 6:00am, + 1.00/hr.
• Hours worked on Saturday & Sunday between midnight and 11:59pm, + 1.00/hr.
• Spanish Bilingual pay rate increase + 1.00/hr.

Responsibilities

• Successfully complete all required training and follow company protocols and procedures
• Process inbound/outbound calls from customers and authority agencies in a call center setting
• Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency
• Respond to, verifies, and dispatches on emergency signals
• Handle security alarm activations for residences and businesses in a professional manner
• Multitask and remain calm in various stressful situations

Qualifications

• Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service
• Proficient computer, written, and verbal skills. Comfortable using a headset in a high call volume setting
• Successfully clear drug screen and background check to meet industry and security licensing requirements

What awaits you at Rapid Response

• Annual salary increases, shift differentials, and performance bonuses
• Medical, Dental, Vision, and 401k
• Additional compensation for bilingual in Spanish
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• Internal advancement opportunities

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at Rapid Response is an Equal Opportunity Employer.

INDRR1

Job Description

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Salary plus commission/bonus
• Retirement plan after 1 year of employment
• Health benefits (Health, dental, vision, life)
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus
• Education reimbursement after year 5 ($5000+ annually)
• Unlimited car washes

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment