224 Service Industries jobs in Fort Lupton
Customer Service Support
80503 Niwot, Colorado
Robert Half
Posted today
Job Viewed
Job Description
Description
Customer Support Representative - Software Company
Our client, a rapidly growing software company is seeking a Customer Support Representative to join their close-knit and dynamic team. This is an exciting opportunity to be part of a collaborative environment where technology, problem-solving, and the legal industry intersect.
Why the Role is Open:
The company is experiencing and is expanding the customer support team to keep up with demand.
About the Role:
As a Customer Support Representative, you'll handle inbound customer inquiries (via a ticketing system similar to email) from attorneys and law firm staff, averaging 20-30 tickets per day. You'll also make occasional outbound follow-ups to ensure client issues are resolved quickly and thoroughly.
This role of customer support is perfect for someone who enjoys both client interaction and technical problem-solving. You'll also have opportunities to participate in company projects, including AI initiatives and process improvement efforts.
Key Responsibilities:
+ Respond to inbound support tickets from attorneys and legal teams with professionalism and empathy.
+ Ask thoughtful, investigative questions (who, what, when, why) to fully understand each client's issue before providing a solution.
+ Troubleshoot issues within the company's proprietary software, learning its technical functions quickly.
+ Collaborate with internal teams to escalate or resolve complex issues.
+ Contribute to ongoing tech-related projects, including AI-driven improvements.
This role is 100% in office.
Requirements
Qualifications:
+ 2+ years of prior experience in customer support roles.
+ Strong communication and problem-solving skills, with an inquisitive mindset.
+ Ability to quickly learn new software systems and technical concepts.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Support Representative - Software Company
Our client, a rapidly growing software company is seeking a Customer Support Representative to join their close-knit and dynamic team. This is an exciting opportunity to be part of a collaborative environment where technology, problem-solving, and the legal industry intersect.
Why the Role is Open:
The company is experiencing and is expanding the customer support team to keep up with demand.
About the Role:
As a Customer Support Representative, you'll handle inbound customer inquiries (via a ticketing system similar to email) from attorneys and law firm staff, averaging 20-30 tickets per day. You'll also make occasional outbound follow-ups to ensure client issues are resolved quickly and thoroughly.
This role of customer support is perfect for someone who enjoys both client interaction and technical problem-solving. You'll also have opportunities to participate in company projects, including AI initiatives and process improvement efforts.
Key Responsibilities:
+ Respond to inbound support tickets from attorneys and legal teams with professionalism and empathy.
+ Ask thoughtful, investigative questions (who, what, when, why) to fully understand each client's issue before providing a solution.
+ Troubleshoot issues within the company's proprietary software, learning its technical functions quickly.
+ Collaborate with internal teams to escalate or resolve complex issues.
+ Contribute to ongoing tech-related projects, including AI-driven improvements.
This role is 100% in office.
Requirements
Qualifications:
+ 2+ years of prior experience in customer support roles.
+ Strong communication and problem-solving skills, with an inquisitive mindset.
+ Ability to quickly learn new software systems and technical concepts.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
0
Customer Service Representative
80640 Eastlake, Colorado
XPO, Inc.
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Henderson, CO, US, 80640
**What y** **ou'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89 to $26.27 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Applications are accepted on an ongoing basis until all open positions in this location are filled.
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
Requisition Id:
Business Unit: LTL
Location:
Henderson, CO, US, 80640
**What y** **ou'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89 to $26.27 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Applications are accepted on an ongoing basis until all open positions in this location are filled.
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
View Now
Be The First To Know
About the latest Service industries Jobs in Fort Lupton !
1