Customer Service Representative

95377 Tracy, California Robert Half

Posted 1 day ago

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Job Description

Description We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by efficiently managing order processes and addressing customer inquiries. This opportunity is ideal for individuals who excel in an organized, team-oriented environment and are passionate about delivering exceptional service.
Responsibilities:
- Process and manage customer orders with accuracy and attention to detail using word processing and spreadsheet tools.
- Monitor order fulfillment to ensure timely deliveries and adherence to forecast allocations.
- Respond promptly to customer inquiries and requests, providing clear and precise communication.
- Prepare concise reports, documentation, and routine correspondence for both internal and external stakeholders.
- Collaborate with team members to maintain efficient account coverage and support.
- Book customer orders in a timely manner while adhering to established procedures.
- Address issues related to deliveries and proactively work to resolve them.
- Participate in team activities to enhance overall operational efficiency and service quality.
- Maintain accurate records and ensure data integrity within the order fulfillment system. Requirements - 0-2 years of experience in customer service or a related field.
- Proficiency in using word processing and spreadsheet applications.
- Strong organizational and multitasking skills to manage multiple accounts efficiently.
- Excellent verbal and written communication abilities.
- Ability to work collaboratively in a team-oriented environment.
- Detail-oriented with a focus on accuracy in documentation and reporting.
- Problem-solving skills to address and resolve customer delivery issues.
- Familiarity with order fulfillment processes and customer correspondence. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

95377 Tracy, California ManpowerGroup

Posted 1 day ago

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Job Description

**Customer Service Rep**
**Tracy, CA**
**$22 hourly**
Our client is seeking a professional bubbly Customer Service Rep to join their team. As a CSR, you will be part of the Customer Service team supporting team and customers. The ideal candidate will have data entry, multi-tasking, and eager to learn process which will align successfully in the organization.
**What's the Job?**
+ Works with accounts for entering and maintaining customer order fulfillment system.
+ Utilizing word processing and spreadsheet applications.
+ Monitors the order process to ensure that customer deliveries are made.
+ Receives and books orders in a timely and accurate manner.
+ Responds to customer inquiries and requests.
**What's Needed?**
+ 2 years' experience required.
+ Resume showing qualifications related to job duties.
**What's in it for me?**
+ Potential Temp to Hire Role
+ Weekly Pay
+ Professional Team Player Environment
**If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!**
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Customer Service Agent

95378 Tracy, California Insight Global

Posted 2 days ago

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Job Description

An employer is looking for a Customer Service Agent to work on-site at the employer's customer location in Tracy, CA.

The schedule is Wednesday-Sunday 4:00am-1:00pm.

Responsibilities:

Ensure smooth and timely shipment process flow
Ensure accurate and timely data entry into operational system based on defined metrics
Track and trace shipments
Provide proactive and clear communication to internal and external customers
Ensure accurate and timely client billing, including dispute resolution
Understand customer expectation to ensure all the elements of the SOP and KPIs are met
Ensure compliance to company policies and external regulations
Complete cross training in order to support team coverage
Professionally represent Expeditors to our customers, service providers, and government agencies
Provide exceptional customer service to both external and internal customers
Ensure accurate and timely data entry into our operational system
Communicate with domestic customers and their offices
Comply with customer requirements and procedures
Prepare and process documentation
Comply with all U.S. regulations
Update shipment information in Expeditors systems
Review documents for compliance
Invoice customer accurately and timely for provided services
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Must have warehouse/distribution center experience-Shipping, receiving, inventory control.
Must have customer service experience
Must complete and pass training courses
Pro-active, strong organizational skills
Work well in a team environment
Good computer skills (Excel, Word, PowerPoint)

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

Fully proficient with various software applications (i.e. MS Office, Lotus Notes)
Typing - 30 wpm and 10-key by touch
Easily adapt to change and function efficiently in a high stress environment
Great customer service skills

Nice to Have Skills & Experience

DG Certification Required
Experience with Export Compliance
General Airline/Logistics Knowledge

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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Customer Service Agent

95377 Tracy, California Insight Global

Posted 2 days ago

Job Viewed

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Job Description

Job Description
An employer is looking for a Customer Service Agent to work on-site at the employer's customer location in Tracy, CA.
The schedule is Wednesday-Sunday 4:00am-1:00pm.
Responsibilities:
Ensure smooth and timely shipment process flow
Ensure accurate and timely data entry into operational system based on defined metrics
Track and trace shipments
Provide proactive and clear communication to internal and external customers
Ensure accurate and timely client billing, including dispute resolution
Understand customer expectation to ensure all the elements of the SOP and KPIs are met
Ensure compliance to company policies and external regulations
Complete cross training in order to support team coverage
Professionally represent Expeditors to our customers, service providers, and government agencies
Provide exceptional customer service to both external and internal customers
Ensure accurate and timely data entry into our operational system
Communicate with domestic customers and their offices
Comply with customer requirements and procedures
Prepare and process documentation
Comply with all U.S. regulations
Update shipment information in Expeditors systems
Review documents for compliance
Invoice customer accurately and timely for provided services
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Must have warehouse/distribution center experience-Shipping, receiving, inventory control.
Must have customer service experience
Must complete and pass training courses
Pro-active, strong organizational skills
Work well in a team environment
Good computer skills (Excel, Word, PowerPoint)
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Fully proficient with various software applications (i.e. MS Office, Lotus Notes)
Typing - 30 wpm and 10-key by touch
Easily adapt to change and function efficiently in a high stress environment
Great customer service skills DG Certification Required
Experience with Export Compliance
General Airline/Logistics Knowledge null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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