1163 Service Industries jobs in Utah
Lead Services Specialist 1 - Customer Service Management
Posted 4 days ago
Job Viewed
Job Description
At GE Aerospace, we are advancing the future of flight, shaping the aviation industry with cutting-edge technology and innovation. As a global leader in aerospace engineering, we are committed to delivering world-class solutions that prioritize safety, quality, delivery, and cost (SQDC). Working at GE Aerospace means being part of a team that values collaboration, while fostering a culture of continuous improvement and excellence.
As part of GE Aerospace's Field Services team, you will work closely with customers to ensure the optimal operation, maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to support military and commercial engine programs. We emphasize safety, quality, and customer satisfaction while fostering a collaborative and innovative work environment.
As a Field Service Representative, you will provide technical advice and direction to the Royal Bahrain Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-100/129 engines for F-16 aircraft and J85-21C engines for F-5 aircraft. This role requires travel to domestic and international locations and involves working independently to support customer needs. Your work will directly contribute to GE Aerospace's mission of advancing the future of flight and ensuring the highest standards of safety and quality.
Key responsibilities include providing advice and direction on the operation, maintenance, and repair of F110 and J85 engines and interface systems, delivering on-the-job training to maintenance personnel, guiding the use of GE special tools and test equipment, assisting customers with the installation of GE engine modifications and interpretation of technical instructions, analyzing and reporting in-service field data to GE Aerospace Project Engineering, supporting maintenance personnel in processing failure data and defect reports, providing technical guidance to aircrew on GE engine operation, relaying relevant field issues or improvements to customers based on GE or international operator insights, and working independently, managing workload, travel, and budget with unyielding compliance and integrity.
The ideal candidate is a self-motivated, detail-oriented professional with strong interpersonal and leadership skills. They thrive in a fast-paced environment, possess technical expertise in engine maintenance, and are committed to delivering exceptional customer service while upholding GE Aerospace's values of safety, quality, delivery, and cost.
Required qualifications include a Bachelor's Degree from an accredited college or university (or High School Diploma/GED with a minimum of 3 years of experience in a field service/maintenance position), minimum of 3 years of experience supporting military and/or commercial engine programs, F110 and J85 engine experience, strong engine test cell experience for F110 and J85 engine models, minimum of 3 years of experience in Customer Service Management, U.S. Citizen, ability and willingness to obtain and maintain a U.S. Government Secret Clearance, ability and willingness to travel as required, ability and willingness to relocate to domestic or international locations to support business needs, and proven ability to work independently without technical guidance.
Preferred qualifications include strong customer interaction and communication skills, proven analytical and quality improvement ability, demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware, project management experience, ability to lead and influence GE customers and peers, knowledge of the learning process and ability to transfer technical knowledge to less qualified personnel, high degree of tact, diplomacy, and ability to work harmoniously with customer personnel.
Additional information includes flexible hours based on customer needs, background and drug screening required, physical requirements to lift up to 25 lbs and work in manufacturing environments, exposure to aircraft maintenance environments, and relocation assistance provided.
Lead Services Specialist 1 - Customer Service Management
Posted 1 day ago
Job Viewed
Job Description
This is GME role in Bahrain. Must be a US Citizen.
The GE Field Representative provides the Customer with technical advice and guidance on operational / intermediate level maintenance of the F110-GE-100/129 and J85-21C engines.
All resources and logistics are required to perform services and maintenance activities on customers' site/property. These activities contribute to maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
**Job Description**
**Job Title:** Field Service Representative - F110 and J85 Engines
**Company Intro/About Us:**
At GE Aerospace, we are advancing the future of flight, shaping the aviation industry with cutting-edge technology and innovation. As a global leader in aerospace engineering, we are committed to delivering world-class solutions that prioritize safety, quality, delivery, and cost (SQDC). Working at GE Aerospace means being part of a team that values collaboration, while fostering a culture of continuous improvement and excellence.
**Site, Business, OR Functional Area Overview:**
As part of GE Aerospace's Field Services team, you will work closely with customers to ensure the optimal operation, maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to support military and commercial engine programs. We emphasize safety, quality, and customer satisfaction while fostering a collaborative and innovative work environment.
**Role Overview:**
As a Field Service Representative, you will provide technical advice and direction to the Royal Bahrain Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-100/129 engines for F-16 aircraft and J85-21C engines for F-5 aircraft. This role requires travel to domestic and international locations and involves working independently to support customer needs. Your work will directly contribute to GE Aerospace's mission of advancing the future of flight and ensuring the highest standards of safety and quality.
**Key Responsibilities:**
+ Provide advice and direction on the operation, maintenance, and repair of F110 and J85 engines and interface systems.
+ Deliver on-the-job training to maintenance personnel on techniques for adjustment, calibration, troubleshooting, bench checks, routine maintenance, inspection, and repair.
+ Guide the use of GE special tools and test equipment, emphasizing safety precautions during training.
+ Assist customers with the installation of GE engine modifications and interpretation of technical instructions.
+ Analyze and report in-service field data to GE Aerospace Project Engineering for safety, reliability, and component improvement.
+ Support maintenance personnel in processing failure data and defect reports per customer reporting procedures.
+ Provide technical guidance to aircrew on GE engine operation and assist with maintenance planning and forecasting.
+ Relay relevant field issues or improvements to customers based on GE or international operator insights.
+ Work independently, managing workload, travel, and budget with unyielding compliance and integrity.
**The Ideal Candidate:**
The ideal candidate is a self-motivated, detail-oriented professional with strong interpersonal and leadership skills. They thrive in a fast-paced environment, possess technical expertise in engine maintenance, and are committed to delivering exceptional customer service while upholding GE Aerospace's values of safety, quality, delivery, and cost.
**Required Qualifications:**
+ Bachelor's Degree from an accredited college or university (or High School Diploma/GED with a minimum of 3 years of experience in a field service/maintenance position).
+ Minimum of 3 years of experience supporting military and/or commercial engine programs.
+ F110 and J85 engine experience.
+ Strong engine test cell experience for F110 and J85 engine models.
+ Minimum of 3 years of experience in Customer Service Management.
+ U.S. Citizen.
+ Ability and willingness to obtain and maintain a U.S. Government Secret Clearance.
+ Ability and willingness to travel as required.
+ Ability and willingness to relocate to domestic or international locations to support business needs.
+ Proven ability to work independently without technical guidance.
**Preferred Qualifications:**
+ Strong customer interaction and communication skills.
+ Proven analytical and quality improvement ability.
+ Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.
+ Project management experience.
+ Ability to lead and influence GE customers and peers.
+ Knowledge of the learning process and ability to transfer technical knowledge to less qualified personnel.
+ High degree of tact, diplomacy, and ability to work harmoniously with customer personnel.
**Additional Information:**
+ Shift: Flexible hours based on customer needs.
+ Background and drug screening required.
+ Physical requirements: Ability to lift up to 25 lbs and work in manufacturing environments.
+ Environmental notes: Exposure to aircraft maintenance environments.
**Closing:**
At GE Aerospace, we are committed to fostering a diverse and inclusive workplace where every employee can thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Join us and be part of a team that is redefining the future of flight. Apply today!
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
ServiceNow_Customer Service Management, ServiceNow
Posted 12 days ago
Job Viewed
Job Description
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Technology Consulting - Managed Services - ServiceNow & Service Management - Senior Manager
Posted today
Job Viewed
Job Description
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - ServiceNow & Service Management** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on ServiceNow and Service Management, you will lead strategic engagements that deliver enterprise-wide transformation through ServiceNow platforms. You will be responsible for managing service delivery, driving platform innovation, and ensuring operational excellence across ITSM, ITOM, HRSD, and other ServiceNow modules. This role is ideal for professionals with deep experience in ServiceNow architecture, service management frameworks, and managed services operations.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead the implementation and ongoing management of ServiceNow solutions across ITSM, ITOM, HRSD, and other modules.
+ Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations.
+ Collaborate with clients to define service management strategies and transformation roadmaps.
+ Ensure seamless integration of ServiceNow with other enterprise platforms (e.g., CMDB, cloud infrastructure, ERP systems).
**Solution Architecture & Platform Management**
+ Design scalable and secure ServiceNow architectures tailored to client needs.
+ Lead platform upgrades, module deployments, and custom development initiatives.
+ Drive automation, AI/ML, and analytics capabilities within ServiceNow workflows.
+ Ensure compliance with ITIL, ISO, and other service management standards.
**Managed Services Operations**
+ Manage global delivery teams and offshore resources to support 24/7 service operations.
+ Implement governance models, operational playbooks, and continuous improvement frameworks.
+ Monitor platform performance, incident resolution, and change management processes.
**Team Leadership & Development**
+ Lead cross-functional teams including architects, developers, analysts, and service managers.
+ Mentor and coach team members, fostering a culture of excellence and innovation.
+ Support talent acquisition and capability building across the ServiceNow practice.
**Business Development & Practice Growth**
+ Support go-to-market strategy for ServiceNow services within EY's Managed Services portfolio.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's service management community.
**Skills and attributes for success**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for service excellence and digital transformation.
**To qualify for the role, you must have**
**Required:**
+ Bachelor's degree in Computer Science, Information Systems, or related field.
+ 12+ years of experience in IT service management and enterprise platform delivery.
+ 8+ years of hands-on experience with ServiceNow implementations and operations.
+ Strong understanding of ITIL, DevOps, and Agile methodologies.
+ Experience in managed services or long-term service delivery models.
**Ideally, you'll also have**
+ Master's degree or MBA.
+ ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist, Technical Architect).
+ Experience with modules like ITOM, HRSD, SecOps, IRM, and CSM.
+ Familiarity with cloud platforms (AWS, Azure, GCP) and integration tools (MuleSoft, Dell Boomi).
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Service Delivery Management Consultant 3- Support
Posted 12 days ago
Job Viewed
Job Description
Job Description
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers' use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
Responsibilities
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $33.94 to $7.88 per hour; from: 70,600 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
-
Medical, dental, and vision insurance, including expert medical opinion
-
Short term disability and long term disability
-
Life insurance and AD&D
-
Supplemental life insurance (Employee/Spouse/Child)
-
Health care and dependent care Flexible Spending Accounts
-
Pre-tax commuter and parking benefits
-
401(k) Savings and Investment Plan with company match
-
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
-
11 paid holidays
-
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
-
Paid parental leave
-
Adoption assistance
-
Employee Stock Purchase Plan
-
Financial planning and group legal
-
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Service Delivery Management Consultant 3- Support

Posted 4 days ago
Job Viewed
Job Description
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers' use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
**Responsibilities**
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $33.94 to $7.88 per hour; from: 70,600 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Customer Service
Posted 2 days ago
Job Viewed
Job Description
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, co.
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