409 Service Sector Businesses jobs in Dundalk
BILINGUAL (English/Spanish) Virtual Customer Support Specialist
Posted 6 days ago
Job Viewed
Job Description
This is a remote opportunity for BILINGUAL candidates living in EST time zone! Hours: Monday through Friday from 10:00 a.m. to 7:00 p.m. EST Job Description: The Customer Service Representatives primary duties are: Respond to Customer inquiries and requests for information, and provide status updates, guidance, and information as outlined and defined in approved Desk Reference Guides, policies and procedures. Access internal and client systems, interpret screens, update screens and enter contact notes in automated systems. Communicate with client staff as required and forward Case and Customer information, when necessary, via telephone, facsimile, or e-mail or other electronic transmission for further processing in accordance with the approved Desk Reference Guides. Accurately respond to inquiries with a high degree of respect in a professional and courteous manner. Minimum Qualifications: CSRs shall have at least one (1) year of Customer service experience. Applicant must be bilingual (English/Spanish only). A high school diploma or GED is required. Associate degree or Degree in progress preferred. Applicants will be screened for diction, grammar, voice quality and articulation, proficiency with computer and Customer service skills and experience. Preferred Skills/Experience: Ability to navigate in up to seven separate systems and up to three systems simultaneously. Ability to navigate and update systems in Windows. Ability to convey information and direction for multiple programs during a single interaction. Previous experience as a customer service representative in a call center. Professional Skills: Strong verbal, interpersonal and written communication skills Team player with the ability to work in a fast-paced environment. Superior interpersonal skills including courtesy, professionalism, empathy, and a cooperative attitude. Ability to be flexible to handle multiple priorities and to work limited overtime as necessary. #J-18808-Ljbffr
Technical Customer Support Analyst - Columbia, MD or Orlando, FL
Posted 1 day ago
Job Viewed
Job Description
Technical Customer Support Analyst - Columbia, MD or Orlando, FL Join to apply for the Technical Customer Support Analyst - Columbia, MD or Orlando, FL role at Oracle Database Technical Customer Support Analyst - Columbia, MD or Orlando, FL 4 days ago Be among the first 25 applicants Join to apply for the Technical Customer Support Analyst - Columbia, MD or Orlando, FL role at Oracle Database Get AI-powered advice on this job and more exclusive features. Technical Customer Support Analyst Location: On-site position based in Orlando, FL or Columbia, MD This is a full-time, shift-based role, with shifts assigned based on workforce needs at the time of hire. Your work schedule will likely include weekends and holidays, and shifts may occur at any time within a 24-hour period. No visa sponsorship is available for this position. Overview Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role! Technical Customer Support Analyst Location: On-site position based in Orlando, FL or Columbia, MD This is a full-time, shift-based role, with shifts assigned based on workforce needs at the time of hire. Your work schedule will likely include weekends and holidays, and shifts may occur at any time within a 24-hour period. No visa sponsorship is available for this position. Overview Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role! Oracle is a technology leader that’s changing how the world does business. We’re looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us! We are looking for Customer Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing is not so much resetting passwords and deploying laptops, but rather learning a proprietary application front-to-back and doing things like running SQL queries to solve issues, investigating network problems ("your side? Our side? Let me dig into this for you."), and helping users navigate bugs, outages, and any other issue they may have. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and solving for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and advanced issues. Some Of What We Do Be the first line of telephone contact for our customer base - You are the face of Oracle Support Check customer entitlement for support and work with the Support Operations HOST team where entitlement is unclear Provide first line application support for a wide range of product or systems related service requests Log and manage support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines Analyze, fix and resolve customer issues, working towards the resolution at first level within a timely manner or work with your manager or team lead to reassign to the appropriate resource or group Take ownership of service requests and supervise through to resolution - this includes service requests passed to other teams or external partners Maintain good relationships with customers, collaborating closely with customers during the incident process to ensure that they are kept informed of progress Contribute to Knowledge by actively commenting and providing feedback on KM articles. May reproduce technical issues that customers report in a test environment in order to fix & resolve Carry out other duties as reasonably requested by your line manager We Love To See Experience using MICROS/Simphony Point of Sale (POS) or OPERA Property Management System (PMS) Some professional IT experience A passion for tinkering: building your own PCs, setting up personal networks at your house, etc. Preference for fix and solving problems rather than "plug-and-play" solutions Network+, CompTIA A+, Cisco, or related certifications are a big plus SQL knowledge comes in handy on the job We Like To See Experience in the Hotel/Hospitality or Food & Beverage industry Customer Focus - the ability to empathize with customers to deliver excellent customer service Solid attention to detail and accuracy Good interpersonal skills and a great teammate - able to work as part of multi-disciplinary teams Excellent verbal and written communication skills What We Offer In addition to a benefits package that includes life and disability insurance, health and dental options, GRRSP with match and an employee stock purchase plan: Agile, friendly, collaborative environment backed by a strong enterprise Continuous career development: we actively encourage and celebrate internal promotions High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks A vast variety of volunteer opportunities through Oracle Giving Disclaimer Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $19.23 to $8.32 per hour; from: 40,000 to 79,700 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC1 As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Referrals increase your chances of interviewing at Oracle Database by 2x Sign in to set job alerts for “Customer Support Analyst” roles. Customer Support Analyst - Austin, TX; Columbia, MD or Orlando, FL Technical Customer Support Analyst - Columbia, MD or Orlando, FL Technical Customer Support Analyst (On-site in Orlando, FL or Columbia, MD) Technical Customer Support Analyst (On-site in Orlando, FL or Columbia, MD) Contact Center Quality Analyst (Remote Opportunity) Columbia, MD $56,000.00-$69,000.00 weeks ago Washington, DC 85,000.00- 110,000.00 1 month ago Intake & Scheduling Specialist Home Care Washington, DC 54,000.00- 59,000.00 4 months ago Washington, DC 47,000.00- 58,000.00 11 hours ago Information Technology Customer Support Specialist Sparrows Point, MD 44,512.00- 54,912.00 7 hours ago Call for CVs - Administrative Assistant, Government Agency Office Coordinator / front desk Associate Washington DC-Baltimore Area 75,000.00- 90,000.00 1 week ago Washington, DC 58,000.00- 62,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Technical Customer Support Analyst - Columbia, MD or Orlando, FL
Posted 1 day ago
Job Viewed
Job Description
Technical Customer Support Analyst - Columbia, MD or Orlando, FL Join to apply for the Technical Customer Support Analyst - Columbia, MD or Orlando, FL role at Oracle Technical Customer Support Analyst - Columbia, MD or Orlando, FL 2 days ago Be among the first 25 applicants Join to apply for the Technical Customer Support Analyst - Columbia, MD or Orlando, FL role at Oracle Technical Customer Support Analyst Location: On-site position based in Orlando, FL or Columbia, MD This is a full-time, shift-based role, with shifts assigned based on workforce needs at the time of hire. Your work schedule will likely include weekends and holidays, and shifts may occur at any time within a 24-hour period. No visa sponsorship is available for this position. Overview Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role! Job Description Technical Customer Support Analyst Location: On-site position based in Orlando, FL or Columbia, MD This is a full-time, shift-based role, with shifts assigned based on workforce needs at the time of hire. Your work schedule will likely include weekends and holidays, and shifts may occur at any time within a 24-hour period. No visa sponsorship is available for this position. Overview Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role! Oracle is a technology leader that’s changing how the world does business. We’re looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us! We are looking for Customer Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing is not so much resetting passwords and deploying laptops, but rather learning a proprietary application front-to-back and doing things like running SQL queries to solve issues, investigating network problems ("your side? Our side? Let me dig into this for you."), and helping users navigate bugs, outages, and any other issue they may have. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and solving for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and advanced issues. Some of what we do: Be the first line of telephone contact for our customer base - You are the face of Oracle Support Check customer entitlement for support and work with the Support Operations HOST team where entitlement is unclear Provide first line application support for a wide range of product or systems related service requests Log and manage support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines Analyze, fix and resolve customer issues, working towards the resolution at first level within a timely manner or work with your manager or team lead to reassign to the appropriate resource or group Take ownership of service requests and supervise through to resolution - this includes service requests passed to other teams or external partners Maintain good relationships with customers, collaborating closely with customers during the incident process to ensure that they are kept informed of progress Contribute to Knowledge by actively commenting and providing feedback on KM articles. May reproduce technical issues that customers report in a test environment in order to fix & resolve Carry out other duties as reasonably requested by your line manager We love to see: Experience using MICROS/Simphony Point of Sale (POS) or OPERA Property Management System (PMS) Some professional IT experience A passion for tinkering: building your own PCs, setting up personal networks at your house, etc. Preference for fix and solving problems rather than "plug-and-play" solutions Network+, CompTIA A+, Cisco, or related certifications are a big plus SQL knowledge comes in handy on the job We like to see: Experience in the Hotel/Hospitality or Food & Beverage industry Customer Focus - the ability to empathize with customers to deliver excellent customer service Solid attention to detail and accuracy Good interpersonal skills and a great teammate - able to work as part of multi-disciplinary teams Excellent verbal and written communication skills What we offer: In addition to a benefits package that includes life and disability insurance, health and dental options, GRRSP with match and an employee stock purchase plan: Agile, friendly, collaborative environment backed by a strong enterprise Continuous career development: we actively encourage and celebrate internal promotions High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks A vast variety of volunteer opportunities through Oracle Giving Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $19.23 - $8.32 per hour; from: 40,000 - 79,700 per year. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC1 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Oracle by 2x Get notified about new Customer Support Analyst jobs in Columbia, MD . Customer Support Analyst - Austin, TX; Columbia, MD or Orlando, FL Customer Complaint Support Specialist – Medical Device Technical Customer Support Analyst (On-site in Orlando, FL or Columbia, MD) Columbia, MD $56,000.00 - $69,000 00 1 week ago Intake & Scheduling Specialist Home Care Washington, DC 47,000.00 - 58,000.00 1 week ago Washington, DC 54,000.00 - 59,000.00 4 months ago Information Technology Customer Support Specialist International Programs Assistant - 27/hr- 28/hr - MD Customer Service Analyst (Active Secret Clearance Required) Washington, DC 75,000.00 - 90,000.00 3 weeks ago Office Coordinator / front desk Associate Hunt Valley, MD 55,000.00 - 70,000.00 2 weeks ago Call for CVs - Administrative Assistant, Government Agency Washington, DC 20,000 - 25,000 2 weeks ago Washington, DC 85,000 - 110,000 2 weeks ago Baltimore, MD 50,000 - 55,000 3 weeks ago Washington, DC 58,000 - 62,000 4 days ago Executive Support Associate (Remote - CST & EST/EDT Time Zone's specifically) Washington, DC 65,000 - 70,000 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Customer Service - Donor Support Technician
Posted 9 days ago
Job Viewed
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ( at CSL.
**Do work that matters at CSL Plasma!**
R-247273
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Technical Customer Support Analyst (On-site in Orlando, FL or Columbia, MD)
Posted 9 days ago
Job Viewed
Job Description
**Technical Customer Support Analyst**
**Location: On-site position based in Orlando, FL or Columbia, MD**
**This is a full-time, shift-based role, with shifts assigned based on workforce needs at the time of hire. Your work schedule will likely include weekends and holidays, and shifts may occur at any time within a 24-hour period.**
**No visa sponsorship is available for this position.**
**Overview**
Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role!
Oracle is a technology leader that's changing how the world does business. We're looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us!
We're seeking Customer Support Administrators to take ownership of Tier 1 Technical Support for enterprise-level Oracle applications. This role goes beyond basic IT tasks like password resets or laptop setups-you'll become a subject matter expert in a proprietary application and enhance your technical and problem-solving skills.
Your responsibilities will include:
- Running SQL queries to investigate and resolve user issues
- Diagnosing and troubleshooting network problems ("Is it on our side or theirs? Let's find out.")
- Guiding users through application bugs, system outages, and other technical challenges
If you're curious, analytical, and passionate about delivering high-quality support in a fast-paced environment, we'd love to connect.
**Some of what we do:**
+ Be the first line of telephone contact for our customer base - You are the face of Oracle Support
+ Check customer entitlement for support and work with the Support Operations HOST team where entitlement is unclear
+ Provide first line application support for a wide range of product or systems related service requests
+ Log and manage support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines
+ Analyze, fix and resolve customer issues, working towards the resolution at first level within a timely manner or work with your manager or team lead to reassign to the appropriate resource or group
+ Take ownership of service requests and supervise through to resolution - this includes service requests passed to other teams or external partners
+ Maintain good relationships with customers, collaborating closely with customers during the incident process to ensure that they are kept informed of progress
+ Contribute to Knowledge by actively commenting and providing feedback on KM articles.
+ May reproduce technical issues that customers report in a test environment in order to fix & resolve
+ Carry out other duties as reasonably requested by your line manager
**We love to see:**
+ **Experience using MICROS/Simphony Point of Sale (POS) or OPERA Property Management System (PMS)**
+ Some professional IT experience
+ A passion for tinkering: building your own PCs, setting up personal networks at your house, etc.
+ Preference for fix and solving problems rather than "plug-and-play" solutions
+ Network+, CompTIA A+, Cisco, or related certifications are a big plus
+ SQL knowledge comes in handy on the job
**We like to see:**
+ **Experience in the Hotel/Hospitality or Food & Beverage industry**
+ Customer Focus - the ability to empathize with customers to deliver excellent customer service
+ Solid attention to detail and accuracy
+ Good interpersonal skills and a great teammate - able to work as part of multi-disciplinary teams
+ Excellent verbal and written communication skills
**What we offer:**
In addition to a benefits package that includes life and disability insurance, health and dental options, GRRSP with match and an employee stock purchase plan:
+ Agile, friendly, collaborative environment backed by a strong enterprise
+ Continuous career development: we actively encourage and celebrate internal promotions
+ High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks
+ A vast variety of volunteer opportunities through Oracle Giving
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $19.23 to $8.32 per hour; from: 40,000 to 79,700 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC1
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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