49,517 Service Software Engineer jobs in the United States

**Job Description:**
**DXC Technology (NYSE: DXC** ) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Essential Job Functions:
- Support security operations, including monitoring.
- Support **SIEM** Platform (Applications)
- Participate in incident investigations and threat detection efforts.
- Assist in maintaining and troubleshooting security technologies.
- Collaborate with the team to improve security procedures and practices.
- Analyze security alerts and events to identify potential security issues.
- Contribute to the documentation of security policies and procedures.
- Provide recommendations for security technology enhancements.
- Participate in security awareness and training initiatives.
-Familiarity with **Elastic Security SIEM**
Basic Qualifications:
- College degree in a relevant field or equivalent combination of education and experience
- Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
- Proven experience in security operations
- Proficiencies in security technologies and tools
- A continuous learner that stays abreast with Cyber Security industry knowledge and technology
**Must have a Valid USA Citizenship or Green Card**
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

Job Summary:
As a Kinetic Customer Support Analyst, you'll be the steady hand guiding customers through technical challenges and queries. You'll be owning cases end-to-end, collaborating with internal teams, and playing a key role in delivering a support experience that wows.

Your key responsibilities will include:

-1st Line Support & Case Management
-Technical Services
-Outage Response
-Support the Wider Business

At Kinetic, we're not just building software - we're pioneering a movement that's transforming the student housing, residence life and events landscape in higher education across the globe. With an 85% market share in the UK and ambitious expansion into North America that already started, this is your opportunity to jump aboard as we break new ground.

We're looking for an adventurous, tech-curious, customer-obsessed individual to become the first point of contact for North American clients - someone who loves solving problems, thrives under pressure, and wants to stretch themselves in a high-growth, high-impact environment.

Job Description:

Customer Support Analyst (Application & Technical Support Desk)

Location: Remote Working PST Hours (United States)
Department: Application & Technical Support
Reports To: Head of North America Operations
Employment Type: Full Time

About the Role:

We are seeking a motivated and eager-to-learn Temp - Technical Support specialist to join our MIS - IT Department at MGA Entertainment. This role is designed for someone who is passionate about IT, hungry to learn, and interested in growing with a dynamic team leading in a multi-industry platform. You will provide both remote and on-site support to corporate users, ensuring seamless operation of hardware, software, and network systems. As you progress, additional responsibilities may be assigned by the IT Global Manager.

Key Responsibilities
• Install, configure, and maintain front-end equipment, including imaging and testing of devices.
• Troubleshoot hardware, software, networked peripheral devices, cabling, and networking hardware for end users.
• Manage and track support tickets using FreshService to ensure timely resolution of issues.
• Provide prompt and effective support to corporate users in a fast-paced environment, both remotely and desk-side.
• Maintain accurate inventory records of IT assets.
• Collaborate with the IT team on various projects and tasks as directed by the IT Global Manager.
• Embrace and thrive in an IT environment that supports multiple industries.

Education & Experience:
• Some college coursework in IT or related field or equivalent practical IT work experience.
• Prior experience in a technical support role is a plus but not required.
• Familiarity with helpdesk software like FreshService is a plus.

Key Skills:
• Strong problem-solving skills and a willingness to learn.
• Excellent communication skills to assist users effectively.
• Ability to work independently and as part of a team.
• Basic knowledge of Windows and Mac operating systems, network troubleshooting, and IT hardware.

Pay Range: $20.00 - $23.00 hourly

The Technical Support Coordinator will provide timely response to customer service requests, evaluate the root cause and coordinate resolution while reporting status within established companies best practices and in accordance with all customer specific material or process requirements. This position acts as the customer's advocate during issue resolution.
This position will be supporting field techs that are in stores dealing with miscellaneous issues.
Skills
Network, Support, Router, Switch, Troubleshoot
Top Skills Details
Network,Support,Router,Switch,Troubleshoot
Additional Skills & Qualifications
High Integrity, Team Oriented, Family Oriented, Need to put team above themselves, need to have professional communication
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Middleton,WI.
Application Deadline
This position is anticipated to close on Sep 3, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
Service Desk Analysts will provide customer service and technical support to all employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution.
Responsibilities:
- Handle incoming calls, tickets and emails timely and within service level timelines while providing excellent customer service to clients
- Ensure tickets are created for all client interactions
- Understand and deliver on ticket escalation protocols
- Own the responsibility of tickets by ensuring statuses are kept current, documentation is clear and issues are resolved. Tickets must be updated in real time as events and actions occur
- Report progress to clients and notifying them of resolutions through various types of documentation
- Create documentation on frequently asked questions for use with other Service Desk Analysts
- Maintain compliance with all appropriate regulatory requirements including HIPAA
- Perform other duties as assigned
Skills
Support, Windows 10, Troubleshooting, Active directory, Hardware, Technical support, Customer service, Windows, Help desk support, Help desk, Application support, Office 365, Customer support, Service desk, Microsoft, Ticketing system
Additional Skills & Qualifications
- Strong problem solving, time management, and communication skills
- A successful track record of troubleshooting complex problems and 1st call resolution
- Strong problem solving and listening skills coupled with patience to be able to assist end users with the questions and issues they may be experiencing
- Passionate and eager to learn new skills
- Demonstrated strong organizational skills
- Thrives in a team environment but is also self sufficient
- Must have the ability to multi-task, organize and document many tasks at one time
- Strong ability to clearly document issues and resolutions
- Ability to adapt to an ever-changing environment
- Commitment to customer satisfaction
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

***NEED TO HAVE CCTV SUPPORT EXPERIENCE**
Description
Company is currently seeking a qualified Technical Support Associate I to help contribute to our ongoing success and growth.
The Technical Support Associate I is responsible for supporting all Company field-based activities including providing support to our vendor partner technicians which requires troubleshooting and issue resolution. This position is designated to provide third level support for selected Company projects. This position also involves data entry for status and reporting information.
Specific Duties and Responsibilities:
Project Support Activities including developing a thorough understanding of the project's Statement of Work (SOW); collecting required project data and information; providing advanced technical support to ongoing field service activities; working directly with field teams to troubleshoot and resolve site specific technical situations; escalating issues to assigned resources as needed; and value selling of company products/services.
Positive Communication including utilizing company's systems and tools to effectively communicate status of project activities; maintaining positive and effective working relationships with company's network of vendor partners; participating in internal project meetings; maintaining positive working relationships with internal departments including providing overall feedback to the project management teams; and making recommendations for continued process improvement.
Skills
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
Top Skills Details
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
Additional Skills & Qualifications
Qualifications and Experience Required:
- Bachelor's degree or equivalent related experience
- Strongly prefer relevant technical certification(s)
- Minimum 3 to 5 years relevant technical experience
- Overall experience working in LAN / WAN environments
- Prefer prior experience or familiarity with ERP software applications
- Experience involving low voltage services (physical layer, equipment installation and high voltage electrical services)
- Proven technical troubleshooting skills
- Proficiency in the Microsoft Suite tools
- Excellent communication and customer service skills
- Ability to listen and accurately track and collect information
- Enthusiastic with exceptional organizational skills
- Experience with SharePoint a definite plus
- Any relevant certifications a definite plus
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
Service Desk Analysts will provide customer service and technical support to all Client employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution.
Responsibilities:
- Handle incoming calls, tickets and emails timely and within service level timelines while providing excellent customer service to clients
- Ensure tickets are created for all client interactions
- Understand and deliver on ticket escalation protocols
- Own the responsibility of tickets by ensuring statuses are kept current, documentation is clear and issues are resolved. Tickets must be updated in real time as events and actions occur
- Report progress to clients and notifying them of resolutions through various types of documentation
- Create documentation on frequently asked questions for use with other Service Desk Analysts or proactively on myTactile
- Maintain compliance with all appropriate regulatory requirements including HIPAA
- Perform other duties as assigned
Skills
Support, Windows 10, Troubleshooting, Active directory, Hardware, Technical support, Customer service, Windows, Help desk support, Help desk, Application support, Office 365, Customer support, Service desk, Microsoft, Ticketing system
Top Skills Details
Support,Windows 10,Troubleshooting,Active directory,Hardware,Technical support,Customer service,Windows,Help desk support,Help desk,Application support,Office 365,Customer support,Service desk,Microsoft,Ticketing system
Additional Skills & Qualifications
- Strong problem solving, time management, and communication skills
- A successful track record of troubleshooting complex problems and 1st call resolution
- Strong problem solving and listening skills coupled with patience to be able to assist end users with the questions and issues they may be experiencing
- Passionate and eager to learn new skills
- Demonstrated strong organizational skills
- Thrives in a team environment but is also self sufficient
- Must have the ability to multi-task, organize and document many tasks at one time
- Strong ability to clearly document issues and resolutions
- Ability to adapt to an ever-changing environment
- Commitment to customer satisfaction
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.