77 Service jobs in Dodge Center

Customer Service Associate

55060 Owatonna, Minnesota Walgreens

Posted 4 days ago

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 125 18TH ST SE,OWATONNA,MN,55060
**Full District Office Address:** 125 18TH ST SE,OWATONNA,MN, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09095-OWATONNA MN
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service/Sales

55905 Rochester, Minnesota Home Depot

Posted 8 days ago

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Job Description

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $19.50
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Customer Service Associate

55317 Rochester, Minnesota Walgreens

Posted 15 days ago

Job Viewed

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 600 W 79TH ST,CHANHASSEN,MN,55317
**Full District Office Address:** 600 W 79TH ST,CHANHASSEN,MN, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09728-CHANHASSEN MN
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Associate

55905 Rochester, Minnesota Savers | Value Village

Posted 15 days ago

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Job Description

**Description**
Job Title: Customer Service Associate
**Pay Range: Our starting pay ranges from $13.00 to $3.71 depending on job duty/position.**
** 13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft**
** 13.20= Clothing Sorter/Hanger, Hardware Sorter**
** 13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes**
** 13.71 = Clothing Grader, Hardware Pricer, Material Handler**
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1201 S Broadway, Suite B, Rochester, MN 55904
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Service Electrician

55905 Rochester, Minnesota Rogers Electric

Posted 3 days ago

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Job Description

Description

OUR COMPANY

With more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States. Rogers specializes in ground-up electrical construction, national rollouts and remodel programs, preventative maintenance and installation needs. With 40 years of experience, licenses in 48 states, and over 2000 facilities constructed, we are constantly growing and looking for candidates to join our team!

OUR CULTURE

Rogers is powered by our people. We have had the power to get the job done for almost 40 years because of our team members. As a family-owned business, we understand the importance of treating our team as extended family. Our team members are not here merely to support the business efforts, but our goal is for our team to thrive as individuals. Learning is built into every role here at Rogers. You'll get mentorship from our leadership team and in return the ability to take ownership and grow your own professional pursuits.

We are currently looking for aService Electrician with previous commercial experience to join our team!

Why you should join us:
  • Positive, team-focused, and inviting work environment
  • Stability and longevity in the industry
  • Opportunity to grow in the electrical industry
  • Medical, dental and vision insurance coverage
  • Flexible Spending Account (FSA) and tax-free Health Savings Account (HSA)
  • Employer provided: short-term and long-term disability, life insurance and EAP
  • 401k with generous match
  • Training and continuing education opportunities
  • $4 shift differential for night work
  • Paid time off and paid holidays
  • Weekly pay
  • Paid travel and hotel, plus $0/day per diem
  • 100 for each employee referral
  • Company truck and cell phone provided
  • Other exceptional perks
What you'll be doing:
  • Manage the completion of various electrical tasks
  • Troubleshooting electrical issues
  • Electrical break and repair
  • Read blueprints, run conduit, and wire/terminate devices
  • Perform quality control testing and troubleshooting
  • Manage service upgrades for our new and existing retail clients
  • Interact with store/facilities managers and maintenance department personnel
What we're looking for:
  • 5+ years previous service/maintenance experience
  • Working knowledge of installing electrical systems
  • Ability to lift, push, pull, and move moderately heavy objects
  • Ability to ascend/descend ladders
  • Good computer skills
  • Possession of reliable transportation and basic hand tools
  • Must hold a valid driver's license
  • Must be willing to travel, work nights, weekends and overtime
  • Willing and able to maintain strict adherence to safety rules and regulations, including wearing safety equipment


Rogers is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Service Advisor

55960 Oronoco, Minnesota Camping World

Posted 8 days ago

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Job Description

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
**What You'll Do:**
+ Determine specialized product needs and services by working directly with customers
+ Suggest add-on sales to increase average transactions
+ Provide price estimates for designated installations prior to scheduling appointments
+ Keep customers apprised of work progress
**What You'll Need to Have for the Role:**
+ A minimum of one year of service experience is preferred
+ Previous RV product or camping lifestyle
+ Ability to work daily on a computer and perform internet searches as needed
+ Excellent organization and follow up skills are required
+ The ability to follow department procedures and policies
+ Valid driver's license
+ May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
+ Prolonged periods of standing, stooping, crawling, and bending
**General Compensation Disclosure**
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $80,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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Service Technician

55960 Oronoco, Minnesota Camping World

Posted 15 days ago

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Job Description

Camping World is seeking a Service Technician (Flat-Rate) for our growing team.
We are ideally looking for someone with advanced diagnostic and repair skills for Recreational Vehicle (RV) coach systems, generators and coach body repairs. Someone who is passionate about fixing mechanical, plumbing, HVAC, electrical, and maintenance problems would be ideal. A successful Recreational Vehicle (RV) Technician will have strong attention to detail, be self-motivated and well-versed in all maintenance and repairs. Camping World will pay to certify individuals not already certified. If you have experience in Any or all of these following fields .we want to talk to you: Plumbing-Carpentry-HVAC-Electrical-Mechanical-RV Service.
**What You'll Do:**
+ Provide and document complete diagnostic test and repair or replacement services to customers
+ Perform electrical, plumbing, carpentry and appliance maintenance
+ Track all parts and materials used in repairs or replacements
+ Keep supervisor appraised of work progress
+ Ensure that the final work product meets quality standards and is inspected by supervisor or designee
+ Maintain a safe and clean work area for customers and coworkers
**What You'll Need to Have for the Role:**
+ Certification from college or technical school in trade field (HVAC, Electrical, Plumbing, Maintenance, etc.) is certainly helpful but, we also consider applicable work experience
+ Minimum of 1-year service technician experience or related fields preferred
+ RVIA certification helpful but not required RVIA certification helpful but not required
+ Potential exposure to heights and hazards related to working with electrical and welding equipment
+ Possible exposure to environmental conditions including heat, cold, humidity, noise, dust and wetness
+ Prolonged periods of standing, stooping, crawling and bending
+ Must furnish own hand/shop tools
+ Must be able to lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
+ Valid driver's license
+ May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
+ Prolonged periods of standing, stooping, crawling, and bending
+ Exposure to heights and hazards related to working with electrical and welding equipment
+ Environmental conditions include heat, cold, humidity, noise, dust and wetness
**General Compensation Disclosure**
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.
**Pay Range:**
$22.00-$40.00 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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Service Leader

55905 Rochester, Minnesota Chipotle Mexican Grill

Posted 15 days ago

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Job Description

**CULTIVATE A BETTER WORLD**
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. 
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit for more details.
$8.55- 20.65
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
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Regional Service Representative - Missouri & Kansas

55905 Rochester, Minnesota Mayo Clinic

Posted 15 days ago

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Job Description

**Why Mayo Clinic**
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans ( - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
**This position will require you to work from an office in your home located within the territory of support which includes Missouri and Kansas. Relocation to the territory is required within 12 weeks of hire.**
As a Regional Service Representative, you will manage and maintain multiple client accounts within your designated territory by expanding relationships within the laboratory to support the Mayo Clinic Laboratories (MCL) business model. Dedicated to being a client advocate, you will promote retention and satisfaction by driving the cross-departmental MCL staff to analyze client feedback to enhance business and operational processes. You will also provide technical onsite visits to support growth and service recovery as needed. Additional activities include:
Managing onboarding activities tailored to new facility's needs
Establishing long standing business relationships with client's various laboratory and pathology departments, while developing an extensive understanding of each client and identifying key decision-makers
Actively partnering with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives
Training expert for electronic ordering applications and navigating MCL's products and services
Contributing to strategic initiatives for clients as outlined with territory, operational and business teams
Assisting and supporting outreach initiatives
Identifying and promoting opportunities to improve test utilization
Providing education and acting as liaison to the client contacts to MCL/Department of Laboratory Medicine and Pathology (DLMP) subject matter experts
Actively promoting test campaigns, projects and initiatives directed by Information Technology, Product Management, Marketing, and Technologist Support
Gathering insights from clients as requested by internal work groups
Bringing value to clients by tailoring interactions and messaging to fit the client's needs and objectives
Remaining accessible to clients and internal staff for timely response and engagement
Coordinating the deployment of Mayo resources in an efficient and effective manner, while escalating feedback and issues appropriately
Comfortable working in a fast-paced ambiguous environment
Practicing and promoting teamwork and communication
Documenting client interactions
***Individuals hired to this position are required to complete 2 years in this position before becoming eligible to transfer to other positions within Mayo Clinic.**
***This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.**
**Qualifications**
To be considered for this position you must have a bachelor's degree in business or science and 5 years of clinical laboratory experience in a hospital setting.
**Additional Qualifications**
Ability to travel up to 80%
Leadership, management, and/or Outreach experience
Good human relations and communications skills
High level of technical competence and confidence
Adaptable, flexible, creative, dependable, responsible and able to perform well within multifunctional environments
Customer focused
Ability to manage several projects or tasks simultaneously and to exercise appropriate judgment when prioritizing projects
Decision making and problem-solving ability
Ability to function and work in a diverse work environment while offering assistance and providing direction to clients in a concise, sensitive, and professional manner, keeping a positive and courteous tone.
Master's degree, and/or accreditation by a national agency (MT, CLS, MLS, MB, CG, MP or HTL) preferred.
**License or Certification**
A valid driver's license and a good driving record are required, along with the ability to travel extensively on all forms of major public transportation. 80% travel is required.
**Exemption Status**
Exempt
**Compensation Detail**
Education, experience and tenure may be considered along with internal equity when job offers are extended.; $81,286 - $122,033 / annually
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
Monday - Friday, 8:00 AM - 5:00 PM, with flexibility for work and/or travel outside of normal business hours as needed.
**Weekend Schedule**
This opportunity may require some work and/or business travel on weekends.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. ( Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" ( . Mayo Clinic participates in E-Verify ( and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Jenny Stephens
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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