Help Desk Analyst
Posted 7 days ago
Job Viewed
Job Description
workstation refresh project in need of a contractor for 6 months to get it over the finish line. - Workstation Refresh project & printer Refresh - Working w/ users to ensure that files are saved/ computers ready to be upgraded---new computer will be shipped - Refreshing all of the printers---pulling out old and putting new hardware around North America - O365 experience is needed- a lot of workstations to be completed. - Support/troubleshooting new computer setups (Win 11). - Imaging devices. - Strong organization/communication skills to record and schedule users for computer refresh. - Familiarity with SCCM is encouraged, but not mandatory. - Ability to come into the office (Hilliard). Depending on space at the new HQ; this will most likely be a hybrid position.
Skills
Imaging, windows 11, Support, Hardware, Troubleshooting, sccm, organizational and planning skills
Top Skills Details
Imaging,windows 11,Support,Hardware,Troubleshooting
Additional Skills & Qualifications
Additional Skills & Qualifications Soft Skills: - Professional and courteous personality dealing with clients in high pressure, fast paced environment. - Conflict resolution. - Ability to multitask. - Critical thinking skills. - Verbal communication and written communication skills. - Active listening. - Questioning and evaluating evidence.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Hilliard,Ohio.
Application Deadline
This position is anticipated to close on Oct 8, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Help Desk Technician (TS/SCI Required)
Posted 2 days ago
Job Viewed
Job Description
**Responsibilities**
+ Provides Service Desk support 24 hours a day for 365 days per year and be the single point of contact for all IT related issues for both internal and external customers.
+ Provides walk-in customer support from M-Fr.
+ Provides updates in tickets in accordance with NASIC/SC policy and resolve all tickets to meet NASIC/SC Service Level expectations.
+ Provides quality customer service with less than 2 customer complaints/month. Service tickets daily to include walk-ins, phone calls, and user submitted trouble tickets.
+ Provides local registration authority (LRA) for SIPRNet tokens and JWICS PKIs.
+ Provides the following types of Level I1 and Level II support:
+ Remote Support: provide remote diagnosis/resolution of end-user requests/problems in a customer service oriented, team environment.
+ Documents all outages, errors, maintenance, issues, and contacts in the CFP log.
+ Performs monitoring (network, system, environmental) of multiple data centers/facilities utilizing a variety of scripts, web-pages, and commercial applications to include notification of subject matter expert (SME) for restoral.
+ Coordinates corrective action required by outside/parent agencies as required.
+ Be responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems.
+ Troubleshoots assigned tickets using Standard Operating Procedures (SOP's).
+ Provides administrative support as required such as granting/revoking network access and file permissions; performing file/directory restorations; de-provisioning of email accounts; installation of desktop software.
+ Provides administrative support to user account creation and maintenance to include resetting account passwords and unlocking accounts.
+ Provides administrative support to users for group policy additions and deletions, org box additions and deletions, folder permission issuance and revocation. Provide desktop support at the customer's location as required such as adding workstations to the domain, troubleshooting hardware issues, installing drivers; desktop support includes Windows and Red Hat Linux workstations and mobile computing (i.e. laptops and tablets).
+ Provides 24-hour network and environmental monitoring and appropriate alarm reporting utilizing NASIC-provided tools/capabilities.
+ Uses the NASIC-provided network monitoring tool (E.g. Solarwinds) to monitor and support various networks and system assets.
+ Be able to navigate Active Directory and utilize standard Linux based commands.
+ Replaces workstations with like systems and reload all applicable user applications.
+ Coordinates with other duty sections such as hardware technicians and software administrators when additional Level II2 or Level III3 support is required.
+ Utilizes NASIC-provided environmental monitoring system (E.g. Site Scan) to discover and report environmental systems problems.
+ Follows the Standard Operating Procedures for backup and restoration.
+ Physically or remotely logs into the system and executes prepackaged Microsoft Installers (MSIs) or follow prescribed flowcharts/checklists.
+ Provides daily network status reports.
+ Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy trouble tickets.
+ Provides monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month.
+ De-provision accounts, email, and folders as requested across NIPRNet, Cornerstone-Secret, and Cornerstone-Top Secret.
+ Acts as the trusted agent for all PKI revocations and issuance.
+ Acts as the trusted agent for all SIPRNet token revocation and issuance.
+ Acts as the LRA for SIPRNet tokens and JWICS PKI.
+ Virus scan media, transfer data from physical media, and move data between networks per NASIC Instruction 33-201.
**Qualifications**
+ Possess & maintain Information Assurance Technical (IAT) Level II certification as required by Air Force Manual (AFMAN) , Department of Defense (DoD) Directive , and DoD -M.
+ Active TS/SCI.
**Job ID**
**Work Type**
On-Site
**Company Description**
**Work Where it Matters**
Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
**For our shareholders,** AGT provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
**For our government customers, A** GT delivers new technologies and partners with leading edge commercial enterprises to deliver unique and innovative IT solutions.
**As an AGT employee,** you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or (information about job applications status is not available at this contact information).
Customer Service Representative
Posted today
Job Viewed
Job Description
As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.
Customer Service Representative
Posted today
Job Viewed
Job Description
Selected candidate will perform inside sales support for internal and external customers including receiving, processing, investigating and resolving all incoming orders and inquiries from our field sales representatives and end users of our products. This individual will have direct contact with all levels of responsibility, including owners and executives of major businesses. The successful candidate will have frequent contact with both internal and external personnel along with customer contact that will require professionalism, courtesy and tact. The candidate should possess the knowledge and skills necessary to resolve wide and varied situations covering all aspects of the business and be able to implement recommendations and decisions regarding these matters. The position requires a highly organized individual capable of multitasking in a fast-paced customer service environment. They will be a self-starter capable of independent work and possess attention to detail, focusing on accuracy.
Responsibilities:
- Team oriented with the ability to effectively interact with co-workers, customers, sales and product lines
- Proactive with good decision-making skills, able to work in an empowered environment
- Excellent follow-up skills and attention to detail
- Project management
- Handling wide and varied inquiries from customer calls & emails
- Accurate entry of all assigned customer orders
- Maintenance of customer requirements and pricing
- EDI order monitoring and maintenance as needed
- Product knowledge and the ability to answer questions regarding use and care
Minimum Qualifications:
- Associate Degree in Business Administration/Marketing or equivalent experience
- 3+ years sales and/or customer support experience
- Excellent oral, interpersonal, and written communication skills
- Proficient in Microsoft Office products including Word, Excel, and Outlook
- Excellent teamwork, time management, organizational, follow-up and planning skills.
- Knowledge of freight terminology and shipping procedures
- Familiarity of credit and collections processes
- Ability to read and decipher quotations and purchase orders
- Ability to enter and submit orders accurately
- Ability to plan and coordinate projects as an individual contributor or as a member of a cross-functional team
Preferred Qualifications:
- Experience in Inside Sales Support for large volume accounts
- Experience with Auto Quotes
- Experience in CRM and Project Management
Customer Service Representative
Posted today
Job Viewed
Job Description
FASTSIGNS # is hiring for a Customer Service Representative to join our team!
Benefits/Perks:
- Competitive Pay
- Paid Vacation and Holidays
- Performance Based Bonus
- Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
- Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
- Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
- Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
- Work with customers in numerous ways such as email, telephone, in-person and at their place of business
- Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
- 2-3 years of retail or counter sales experience preferred
- High school diploma or equivalent
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Great eye for detail
- Ability to sit for long periods (4 hours or more)
- Ability to view a computer screen for long periods (4 hours or more)
- Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Compensation: $17.00 - $19.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Customer Service Representative
Posted today
Job Viewed
Job Description
PrideStaff - (Customer Service Representative) As a Customer Service Representative at PrideStaff, you'll: Answer inbound calls from customers in a professional manner; Research information using multiple resources and route call to the appropriate resource; Provide customers with product and service information and resolve customer concerns and complaints; Enter customer information in the system and identify and escalate priority issues; Complete call log and produce call reports; Provide follow up customer calls when necessary.Hiring Immediately >>
Customer Service Representative
Posted today
Job Viewed
Job Description
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
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Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a crucial role in supporting customers while handling key administrative tasks. If you thrive in a fast-paced environment and have strong communication skills, this role is an excellent opportunity to grow in your career.
Responsibilities:
- Handle inbound calls to assist customers with inquiries and provide accurate information.
- Process disability payments and manage paperwork for leave of absence requests.
- Reach out to doctors and employers to verify return-to-work statuses.
- Conduct intake calls to distribute necessary documentation for leave-related matters.
- Follow up with medical professionals as needed to gather relevant details.
- Maintain accurate records using data entry and order entry systems.
- Manage email correspondence and ensure timely responses to inquiries.
- Utilize Microsoft Excel and Outlook for tracking and communication purposes.
- Deliver exceptional service while multitasking in a dynamic environment.
- Support team members and contribute to a positive workplace culture.
For immediate consideration, call .
Requirements - Previous experience in customer service, including handling inbound and outbound calls.
- Proficiency in Microsoft Excel and Outlook.
- Strong multitasking abilities and attention to detail.
- Familiarity with general medical terminology is preferred.
- Excellent communication skills with a personable and outgoing demeanor.
- Ability to perform data entry and process orders with accuracy.
- Capability to manage email correspondence effectively.
- High level of professionalism and commitment to customer satisfaction. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
We are looking for a detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position that offers an excellent opportunity to showcase your organizational, communication, and data entry skills. In this role, you will play a vital part in ensuring smooth operations by handling customer inquiries, processing enrollments, and maintaining accurate records.
Responsibilities:
- Perform accurate data entry tasks within member portals and systems, ensuring all information is submitted correctly.
- Communicate effectively with vendors and representatives to address inquiries and resolve issues.
- Process enrollment applications and ensure eligibility information is updated promptly.
- Generate and review reports to monitor data accuracy and operational efficiency.
- Scan and index documents for proper recordkeeping and accessibility.
- Distribute mail and manage correspondence as part of daily operations.
- Handle inbound calls to assist customers with questions and provide resolutions.
- Schedule appointments and maintain calendars to support organizational needs.
- Utilize Microsoft Excel and Word to create and update documentation as required.
For immediate consideration, call .
Requirements - Previous experience in customer service or a related role.
- Proficiency in data entry and maintaining attention to detail in all tasks.
- Strong communication skills, both verbal and written, for interacting with customers and vendors.
- Familiarity with Microsoft Office tools, including Excel and Word.
- Ability to handle inbound calls and respond professionally to inquiries.
- Organizational skills to manage mail distribution, document scanning, and scheduling.
- Knowledge of order entry systems or similar platforms is a plus.
- High level of dependability and ability to work Monday through Friday from 8:30 AM to 5:00 PM. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Operations
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift