544 Service jobs in Fairborn

**Description**
ARS is seeking an IT Helpdesk Technician to provide end-user support and manage software/hardware solutions in a hybrid Azure environment. The ideal candidate will have experience in account administration, troubleshooting, and deploying solutions within Microsoft and Linux ecosystems.
**Why Work with us?**
Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.
**Responsibilities:**
+ Administer employee accounts using Windows Active Directory, and Entra AD in a hybrid cloud environment.
+ Troubleshoot and resolve software and hardware issues both remotely and on-site.
+ Track, document, and communicate with employees via collaboration tools and ticketing systems.
+ Develop, test, and deploy PowerShell scripts to manage software using Microsoft Intune.
+ Configure and maintain software/firmware updates for corporate devices.
+ Perform mobile device management (MDM) for laptops and smartphones accessing company resources.
+ Deploy, monitor, test, and troubleshoot company resources and cloud infrastructure using Microsoft Azure.
+ Other duties as assigned
**Qualifications:**
+ Must be a US citizen
+ Proven experience in IT support, system administration, or a related role in a hybrid Azure cloud and Windows environment.
+ Strong knowledge of Active Directory, Microsoft 365, Intune, and Azure.
+ Experience with PowerShell scripting and automation in a hybrid cloud environment.
+ Familiarity with MDM solutions and cloud-based security practices.
+ Excellent troubleshooting and problem-solving skills.
+ Strong communication and a strong customer service focus.
+ Relevant certifications (e.g., AZ-104 Azure Administrator, CompTIA Security+, MCSA) are a plus.
**Work Environment:**
+ Onsite and remote support as needed.
+ Occasional after-hours work may be required.
All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals based on disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

Overview

JST is currently seeking a Help Desk Systems Administrator to support our team within a government environment. The Help Desk Systems Admin provides essential IT support within the government environment, focusing on the deployment and management of AFNET accounts, hardware, and software. This position is responsible for helping with the deployment of user accounts, configuring, and maintaining hardware, and software applications. The Help Desk Admin will have technical skills, a strong willingness to learn, and the ability to follow established procedures while providing excellent customer service. Daily duties include taking phone calls and responding to tickets or email assistance requests.

This is a full-time on-site position in Dayton, OH. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.

Help Desk Systems Administrator Responsibilities

• Manage and prioritize an online Help Desk support system to record, log, and answer support requests.
• Assist in the creation, configuration, and management of Air Force Network (AFNET) user accounts.
• Ensure proper setup and provisioning of user accounts, including email and network access.
• Follow security protocols and procedures to maintain the integrity and security of user accounts.
• Deploy, configure, image, and update IT hardware, including desktops, laptops, printers, mobile devices, and peripherals.
• Install and set up hardware and software for new users, ensuring all equipment is functional and meets user requirements.
• Maintain an inventory of IT hardware, software, tracking deployments, returns, and maintenance activities.
• Troubleshoot and resolve hardware issues, escalating complex problems to higher-level support as needed.
• Install, configure, and update software applications on user devices.
• Ensure all software deployments comply with licensing agreements and DoD regulations.
• Assist in managing software/hardware inventory and tracking usage to ensure compliance.
• Provide first-level technical support to end-users, addressing issues related to hardware, software, and network connectivity.
• Respond to help desk tickets, emails, and phone calls, ensuring timely resolution of issues.
• Document support activities and solutions in the help desk ticketing system.
• Perform routine system maintenance tasks, including software updates, patches, and backups.
• Monitor system performance and report any issues to senior administrators.
• Assist in maintaining user accounts, permissions, and access controls in accordance with DoD policies.
• Provide basic training and support to end-users on the use of IT equipment and software.
• Create and update user guides, FAQs, and other support documentation.
• Ensure all IT activities comply with DoD regulations, standards, and security protocols.
• Assist in implementing security measures to protect sensitive information and systems.
• Report any security incidents or breaches to the appropriate authorities.
• Must be able to lift 50 lbs.
• Must be available to travel up to 4 times a year.
  
  

Help Desk Systems Administrator Qualifications

• Bachelor's Degree: relevant experience considered.
• Relevant IT certifications such as CompTIA Security+, Network+, A+, or equivalent.
• 4+ years' experience working in a DoD or government IT environment.
• Understanding of DoD security policies and procedures.
• 4+ years' experience or equivalent in systems administration.
• Knowledge of operating systems (Windows, Linux) and standard office software (Microsoft Office Suite).
• Understanding of network fundamentals and basic troubleshooting techniques.
• Familiarity with hardware components and the ability to perform basic hardware maintenance and repairs.
• Strong analytical and troubleshooting abilities to diagnose and resolve technical issues.
• Ability to follow established procedures and guidelines to ensure consistent and effective support.
• Excellent verbal and written communication skills to interact effectively with users and team members.
• Ability to explain technical concepts to non-technical users in a clear and concise manner.
• Must have a willingness to learn and adapt to innovative technologies.
  
  

Desired Qualifications

• Certification in ITIL or other service management frameworks is a plus.
• Experience as an Equipment Custodian is a plus.
• SharePoint Administration is a plus.
• Smartsheet, Salesforce, Google Workspace, ServiceNow, PowerBI experience is a plus.
• PowerShell, SQL, or other coding languages is a plus.
  
  

Required Clearances And Screenings

• MUST be able to pass a US Government Security Clearance
• MUST have an active secret clearance or be able to obtain one
  
  

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from the military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

Job Posted by ApplicantPro
#J-18808-Ljbffr

Overview

JST is currently seeking a Help Desk Systems Administrator to support our team within a government environment. The Help Desk Systems Admin provides essential IT support within the government environment, focusing on the deployment and management of AFNET accounts, hardware, and software. This position is responsible for helping with the deployment of user accounts, configuring, and maintaining hardware, and software applications. The Help Desk Admin will have technical skills, a strong willingness to learn, and the ability to follow established procedures while providing excellent customer service. Daily duties include taking phone calls and responding to tickets or email assistance requests.

This is a full-time on-site position in Dayton, OH. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.

Help Desk Systems Administrator Responsibilities

• Manage and prioritize an online Help Desk support system to record, log, and answer support requests.
• Assist in the creation, configuration, and management of Air Force Network (AFNET) user accounts.
• Ensure proper setup and provisioning of user accounts, including email and network access.
• Follow security protocols and procedures to maintain the integrity and security of user accounts.
• Deploy, configure, image, and update IT hardware, including desktops, laptops, printers, mobile devices, and peripherals.
• Install and set up hardware and software for new users, ensuring all equipment is functional and meets user requirements.
• Maintain an inventory of IT hardware, software, tracking deployments, returns, and maintenance activities.
• Troubleshoot and resolve hardware issues, escalating complex problems to higher-level support as needed.
• Install, configure, and update software applications on user devices.
• Ensure all software deployments comply with licensing agreements and DoD regulations.
• Assist in managing software/hardware inventory and tracking usage to ensure compliance.
• Provide first-level technical support to end-users, addressing issues related to hardware, software, and network connectivity.
• Respond to help desk tickets, emails, and phone calls, ensuring timely resolution of issues.
• Document support activities and solutions in the help desk ticketing system.
• Perform routine system maintenance tasks, including software updates, patches, and backups.
• Monitor system performance and report any issues to senior administrators.
• Assist in maintaining user accounts, permissions, and access controls in accordance with DoD policies.
• Provide basic training and support to end-users on the use of IT equipment and software.
• Create and update user guides, FAQs, and other support documentation.
• Ensure all IT activities comply with DoD regulations, standards, and security protocols.
• Assist in implementing security measures to protect sensitive information and systems.
• Report any security incidents or breaches to the appropriate authorities.
• Must be able to lift 50 lbs.
• Must be available to travel up to 4 times a year.

Help Desk Systems Administrator Qualifications

• Bachelor's Degree: relevant experience considered.
• Relevant IT certifications such as CompTIA Security+, Network+, A+, or equivalent.
• 4+ years' experience working in a DoD or government IT environment.
• Understanding of DoD security policies and procedures.
• 4+ years' experience or equivalent in systems administration.
• Knowledge of operating systems (Windows, Linux) and standard office software (Microsoft Office Suite).
• Understanding of network fundamentals and basic troubleshooting techniques.
• Familiarity with hardware components and the ability to perform basic hardware maintenance and repairs.
• Strong analytical and troubleshooting abilities to diagnose and resolve technical issues.
• Ability to follow established procedures and guidelines to ensure consistent and effective support.
• Excellent verbal and written communication skills to interact effectively with users and team members.
• Ability to explain technical concepts to non-technical users in a clear and concise manner.
• Must have a willingness to learn and adapt to innovative technologies.

Desired Qualifications

• Certification in ITIL or other service management frameworks is a plus.
• Experience as an Equipment Custodian is a plus.
• SharePoint Administration is a plus.
• Smartsheet, Salesforce, Google Workspace, ServiceNow, PowerBI experience is a plus.
• PowerShell, SQL, or other coding languages is a plus.

Required Clearances and Screenings

• MUST be able to pass a US Government Security Clearance
• MUST have an active secret clearance or be able to obtain one

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from the military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

Description We are looking for a skilled Help Desk Analyst I to join our team in Dayton, Ohio. In this long-term contract position, you will play a vital role in providing technical support and resolving issues to ensure smooth operations for our organization. This role requires strong problem-solving skills and a customer-focused mindset to address day-to-day IT challenges efficiently.
Responsibilities:
- Respond promptly to incoming service desk tickets, ensuring accurate documentation of issues and resolutions.
- Provide technical support for Microsoft Windows 10, troubleshooting basic system and software problems.
- Manage Active Directory accounts, including creating, updating, and removing user profiles as needed.
- Diagnose and resolve hardware and software issues, escalating complex problems to higher-level support when necessary.
- Offer guidance and assistance to users experiencing technical difficulties, maintaining professionalism and patience.
- Monitor system performance and report recurring issues to enhance operational efficiency.
- Collaborate with team members to implement solutions and share knowledge to improve the help desk process.
- Maintain up-to-date knowledge of the organization's IT systems and procedures.
- Ensure compliance with company policies and standards when handling sensitive information or resolving technical problems. Requirements - Minimum of 1 year of experience in a help desk or technical support role.
- Proficiency in troubleshooting Microsoft Windows 10 and related software.
- Familiarity with managing Active Directory accounts and configurations.
- Ability to perform basic troubleshooting for hardware and software issues.
- Experience handling service desk tickets and providing timely resolutions.
- Strong communication skills to effectively assist users and document solutions.
- Detail-oriented with the ability to follow procedures and meet deadlines.
- A proactive approach to identifying and resolving recurring technical issues. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Position Description

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues.

Training

Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions.

Requirements

Associate degree or equivalent in related field~^~Strong customer service skills~^Analytical thinker~ ~Troubleshooting and problem solving skills~ ~Oral and written communication skills

Benefits

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Salary:

0 - 0 /

The Help Desk Supervisor will oversee a 24/7/365 service desk, accounts management, workspace deployment and disposition, video teleconferencing operations, multimedia hardware, software administration, installation, license management, and Information Technology Service Management (ITSM) support services for NASIC's enterprise that comprises of: 4,500 users; 13,336 computer accounts; over 18,714 desktops of varying brands; 917 distinct software titles; printers, scanners, copiers, fax machines and multi-function devices of various brands; 18 different operating systems; seven primary VTC facilities; and over 70 desktop VTC devices.

Responsibilities

• Successful candidate will require an aptitude for working with applications and systems to undertake analysis, diagnosis and resolution of staff problems which may range from straightforward to more complicated technical issues.

• Supervise team that creates, modifies, diagnoses, and resolves account requests / problems in a customer service oriented, team environment and be responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems.

• Utilize the NASIC trouble ticket tracking system (currently Microsoft System Center Service Manager with plans to migrate to ServiceNow) and the Air Force Enterprise Service Desk (ESD) Trouble Ticketing system (e.g. Remedy) to track all customer incidents and service requests.

• Assist with account creation, modification, and deletion to include folder permission, org box assignment, and removal of special network access.

• Execute up to 350 desktop computer recapitalizations/month as needed to include imaging and the removal/disposition of old computers.

• Work closely with Hardware Technician (Desktop) support, Equipment Control Office (ECO),

• Receive, sanitize, and prepare IT equipment for pickup; an estimated 375 pieces of IT equipment per month. IT equipment includes, but not limited to, desktops, laptops, mobile phones, servers, peripherals, printers, scanners, and multi-function devices.

• Provide support for single function printers, multifunction printers, plotters, 3D printers, and flatbed scanners during the core work hours and on-call support for non-core hours as approved by the COR.

• Image desktop computers to include but not limited to Dell and HP models as well as various Mobile Devices such as laptops.

• Maintain supply of hardware and peripherals for break fix and warranty trouble tickets.

Qualifications

• 5+ years experience troubleshooting complex IT problems independently and assisting junior staff members with problem resolution.

• Accounts Management requires Information Assurance Technical (IAT) Level II (CompTIA Security+) certification.

• Top Secret (TS) security clearance and granted access to sensitive compartmented information (SCI) based on an up-to-date Single Scope Background Investigation (SSBI).

Desired Qualifications:

• 7 - 10 years' experience in an IT career field.

• BA/BS degree in a related IT or STEM field of study.

Job ID

2025-18674

Work Type

On-Site

Company Description

Work Where it Matters

Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AGT provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AGT delivers new technologies and partners with leading edge commercial enterprises to deliver unique and innovative IT solutions.

As an AGT employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or (information about job applications status is not available at this contact information).

The Help Desk Supervisor will oversee a 24/7/365 service desk, accounts management, workspace deployment and disposition, video teleconferencing operations, multimedia hardware, software administration, installation, license management, and Information Technology Service Management (ITSM) support services for NASIC's enterprise that comprises of: 4,500 users; 13,336 computer accounts; over 18,714 desktops of varying brands; 917 distinct software titles; printers, scanners, copiers, fax machines and multi-function devices of various brands; 18 different operating systems; seven primary VTC facilities; and over 70 desktop VTC devices.
**Responsibilities**
+ Successful candidate will require an aptitude for working with applications and systems to undertake analysis, diagnosis and resolution of staff problems which may range from straightforward to more complicated technical issues.
+ Supervise team that creates, modifies, diagnoses, and resolves account requests / problems in a customer service oriented, team environment and be responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems.
+ Utilize the NASIC trouble ticket tracking system (currently Microsoft System Center Service Manager with plans to migrate to ServiceNow) and the Air Force Enterprise Service Desk (ESD) Trouble Ticketing system (e.g. Remedy) to track all customer incidents and service requests.
+ Assist with account creation, modification, and deletion to include folder permission, org box assignment, and removal of special network access.
+ Execute up to 350 desktop computer recapitalizations/month as needed to include imaging and the removal/disposition of old computers.
+ Work closely with Hardware Technician (Desktop) support, Equipment Control Office (ECO),
+ Receive, sanitize, and prepare IT equipment for pickup; an estimated 375 pieces of IT equipment per month. IT equipment includes, but not limited to, desktops, laptops, mobile phones, servers, peripherals, printers, scanners, and multi-function devices.
+ Provide support for single function printers, multifunction printers, plotters, 3D printers, and flatbed scanners during the core work hours and on-call support for non-core hours as approved by the COR.
+ Image desktop computers to include but not limited to Dell and HP models as well as various Mobile Devices such as laptops.
+ Maintain supply of hardware and peripherals for break fix and warranty trouble tickets.
**Qualifications**
+ 5+ years experience troubleshooting complex IT problems independently and assisting junior staff members with problem resolution.
+ Accounts Management requires Information Assurance Technical (IAT) Level II (CompTIA Security+) certification.
+ Top Secret (TS) security clearance and granted access to sensitive compartmented information (SCI) based on an up-to-date Single Scope Background Investigation (SSBI).
**Desired Qualifications:**
+ 7 - 10 years' experience in an IT career field.
+ BA/BS degree in a related IT or STEM field of study.
**Job ID**
2025-18674
**Work Type**
On-Site
**Company Description**
**Work Where it Matters**
Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
**For our shareholders,** AGT provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
**For our government customers,** AGT delivers new technologies and partners with leading edge commercial enterprises to deliver unique and innovative IT solutions.
**As an AGT employee,** you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or (information about job applications status is not available at this contact information).

**Overview**
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
**Responsibilities**
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
- Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
- Effectively manage customer account data which includes setting up new accounts and maintaining related data
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
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**Job Location** _US-OH-Enon_
**Posted Date** _4 weeks ago_ _(7/30/2025 9:40 AM)_
**_Job ID_** _2025-15907_
**_Category_** _Customer Service_
**_Position Type_** _Full-time Regular_

100791
800 Center Drive, Vandalia, Ohio 45377
_TruGreen_ _accepts applications on an ongoing basis._
**Job Description**
Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn't equally impact our future.
We know there is no business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team.
At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.
#BeTruGreen and find yourself with a satisfying and rewarding career.
**What's In it for YOU!**
+ Awesome teammates who are dedicated to our values, customers, lawn science and YOU!
+ Competitive wages
+ Opportunities to grow your career
+ Affordable medical and prescription drug plans
+ Financial health resources, including 401k
+ Training & Development
+ Paid Time Off/Sick Leave
**Your Responsibilities**
You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space.
**Job Requirements**
+ High standards for excellence, integrity and customer service
+ Excellent customer service skills
+ Ability to resolve conflict in a professional and decisive manner
+ Foundational sales skills to upsell products and services to meet customer needs
+ Written and verbal communication skills for professional business interactions
+ Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
+ Familiarity with social media applications (Facebook, Instagram, LinkedIn)
+ Ability to learn and apply general knowledge of the company, products and services
+ Ability to read, comprehend and adhere to instructions, processes and procedures
+ Keen attention to detail
+ Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent
+ Good organizational and time management skills, including punctuality for on-time attendance
+ Ability to work independently under general supervision and collaboratively as part of a team
+ Ability to talk and type simultaneously when interacting with customers
+ High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience
+ Associate degree from a two-year college or technical school preferred
As America's number one lawn care company, TruGreen® is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can _Live Life Outside_ .
Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
_TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace._
**Pay Ranges**
$27,669.00 - $51,188.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com ( ).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
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