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Travel Patient Care Technician (PCT) – Psychiatric Unit – Bronx, NY

Care Setting: Acute – Inpatient Psychiatric Unit

Location: Bronx, NY

Contract Length: 13 Weeks

Start Date: September 3, 2025

Shift Options: Days, Evenings, and Nights – 8-hour shifts

Guaranteed Hours: 37.5 hours per week

Weekend Requirement: Every other weekend

Holiday Requirement: 2–3 holidays per year

Floating: Required – Across adult/child psych units, detox, rehab, psych ED

Charting Systems: Allscripts, Cerner (blood draws/transfusions only)

Unit Beds: 27

Position Overview:

HumanEdge Health is seeking experienced Patient Care Technicians (PCTs) to join a high-acuity adult psychiatric unit in The Bronx. This is a 13-week contract ideal for professionals passionate about mental health and equipped with the skills to provide exceptional patient care in a fast-paced behavioral health environment.

Key Responsibilities:

• Perform safety checks and patient rounding every 15 minutes
• Monitor vitals and conduct routine weight checks (every Saturday)
• Provide ADLs and 1:1 direct observation as needed
• Conduct phlebotomy and blood glucose checks (prior experience required)
• Assist with de-escalation, behavioral support, and crisis intervention
• Collaborate with RNs and participate in unit rounds
• Support charge nurse and unit leadership (travelers may be asked to serve in charge role)
• Ensure a safe, therapeutic, and compliant care environment

Required Qualifications:

• 1+ year of psychiatric unit experience (inpatient, acute psych strongly preferred)
• Certified Patient Care Technician (CPCT) via AAH – Required
• BLS Certification (AHA) – Required
• Phlebotomy experience
• Comfortable with behavioral health interventions including use of restraints
• Prior experience in psych or mental health care setting

Additional Information:

• No IVs or telemetry on this unit
• No detox/rehab patients (they are assigned to a separate unit)
• Patient Population: Adults 18+ with schizophrenia, bipolar disorder, schizoaffective disorder, substance use, intellectual disabilities
• Support Structure: Strong charge nurse and assistant coordinator coverage 24/7
• First-time travelers welcome

Why Work with HumanEdge Health?

HumanEdge Health is committed to placing talented healthcare professionals in environments where they can thrive. Our team provides support throughout your travel assignment and advocates for the best fit between professional and employer.

Contact Us:

Phone:

Email:

Apply Online: humanedgealliedhealth.com

Apply today and make a lasting impact in behavioral health care in New York City!

Do you want to put your Clinical experience to good use in one of the best hospitals in NJ? See below for an exciting Patient Care Technician opportunity!

Job Title: Patient Care Technician

Location: Brooklyn, NY 11213

Shift: Days/Night/Evenings(5x8)

Job Type: Contract

Pay: $20–$25 (hourly)

Key Responsibilities:

• Keeping patient rooms clean and organized.
• Monitoring patient health and measuring vital signs.
• Maintaining accurate patient records.
• Assisting the healthcare team with administering treatments.
• Collecting liquid samples or specimens for testing.
• Performing basic nursing procedures such as administering medications.
• Reporting any changes in patients' conditions to a registered nurse or physician.
• Providing emotional support and assisting patients with basic needs such as dietary intake, grooming, and personal hygiene.
• Maintaining close communication with the patient's healthcare team.
• Assisting with the educating of patients' relatives regarding the required care.

Qualifications:

• HS diploma/GED (required).
• PCT Certification (required).
• Phlebotomy & EKG Course Completion (required).

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Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

New York State HHA or PCA Certificate REQUIRED

Join our compassionate team dedicated to supporting caregivers in the community!

We offer numerous benefits, including union enrollment and flexible scheduling!

HHA/PCA Requirements & Key Responsibilities:

• Must possess a New York State HHA or PCA Certificate
• Limited availability for sponsored certification courses in select areas
• Compliance with New York state credentialing requirements for HHA or PCA roles
• Bilingual candidates are a PLUS
• Assist clients with personal care activities such as bathing, grooming, and dressing
• Prepare meals tailored to dietary restrictions and preferences
• Provide companionship and emotional support
• Help clients with daily living activities
• Open to working with clients from diverse backgrounds and abilities

Benefits:

• Competitive compensation package
• Flexible scheduling options
• Training and professional development opportunities
• Access to company-sponsored health plans
• Quick and straightforward hiring and onboarding process
• Comprehensive benefits through our union partner
• Job Types: Full-time, Part-time, PRN, Per diem
• Salary: $18 - $21.50 per hour
• Health insurance available

Medical Specialties:

• Geriatrics
• Home Health
• Pediatrics

Standard Shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Supplemental Schedule:

• Extended hours
• Holidays
• Overtime

Weekly Schedule:

• Monday to Friday
• Weekends as needed

Work Setting:

• In-person

License/Certification:

• HHA or PCA (Required)

Work Location: In person

New York State HHA or PCA Certificate REQUIRED

Join our compassionate team dedicated to supporting caregivers in the community!

We offer numerous benefits, including union enrollment and flexible scheduling!

HHA/PCA Requirements & Key Responsibilities:

• Must possess a New York State HHA or PCA Certificate
• Limited availability for sponsored certification courses in select areas
• Compliance with New York state credentialing requirements for HHA or PCA roles
• Bilingual candidates are a PLUS
• Assist clients with personal care activities such as bathing, grooming, and dressing
• Prepare meals tailored to dietary restrictions and preferences
• Provide companionship and emotional support
• Help clients with daily living activities
• Open to working with clients from diverse backgrounds and abilities

Benefits:

• Competitive compensation package
• Flexible scheduling options
• Training and professional development opportunities
• Access to company-sponsored health plans
• Quick and straightforward hiring and onboarding process
• Comprehensive benefits through our union partner
• Job Types: Full-time, Part-time, PRN, Per diem
• Salary: $18 - $21.50 per hour
• Health insurance available

Medical Specialties:

• Geriatrics
• Home Health
• Pediatrics

Standard Shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Supplemental Schedule:

• Extended hours
• Holidays
• Overtime

Weekly Schedule:

• Monday to Friday
• Weekends as needed

Work Setting:

• In-person

License/Certification:

• HHA or PCA (Required)

Work Location: In person

The Patient Care Associate, under the guidance of a Registered Professional Nurse, provides basic nursing care and implements selected aspects of the patient's nursing plan of care within the limits of his/her on-the-job training and in accordance with the Brooklyn Hospital Center's mission and goals.

* High School Graduate or GED* Completion of Medical Assistant program -- HIGHLY PREFERRED* Completion of an EKG / Phlebotomy training program from accredited institution * One (1) year patient care experience in a healthcare facility * Current Basic Cardiac Life Support (BCLS)* Non-Violent Crisis Intervention Training and or Certification completed within 90 days of hire and every two years thereafter* Knowledge of phlebotomy and blood glucose monitoring, rapid COVID testing and ability to document results in designated systems* Ability to perform quality electrocardiogram tests* Knowledge of the Patient Care Associate role in the care of patients identified with Suicidal Risk/ aggression and Trauma risk factors* Ability to use computers and understanding of computer systems

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.   

Optum Allergy and Immunology has an immediate opening for a friendly, patient focused and detailed oriented Senior Patient Care Coordinator  to join our team. The Patient Care Coordinator  is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule:   Monday through Friday a 37.5-hour work week, between the hours of 9:00 am to 7:00 pm, at least two late nights per week. The schedule will be determined by the supervisor upon hire.   

Location:   1 Dakota Drive, Suite 312 Lake Success, NY 11042

Primary Responsibilities:

• Greets patients, family members and guests with a friendly smile
• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Scheduling appointments and procedures in an organized and efficient manner
• Check inout patients
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment 
• Assists patients with signing in and completing registration
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Comply with administrative policies to ensure quality of care
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Intermediate level proficiency in Microsoft Office (Outlook, Word, etc.)
• Ability to travel 10% to cover other offices if needed

Preferred Qualifications:

• Epic experience
• Knowledge of insurance carriers and managed care plans
• Knowledge of medical terminology

Soft Skills: 

• Ability to work independently and as a team, and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

POSITION SUMMARY

As part of a multi-disciplinary team providing medical care, the PCA is responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Front Desk: Patient Reception and Visit Flow (15%)

• Monitor health screenings at front desk.

• Greet all patients and visitors according to PPGNY standards and collect all pertinent demographic and billing information, including insurance verification, following PPGNY and NYSDSS guidelines.

• Change and update patient demographics in electronic health record.

• Initiate CVR (superbill) and activate electronic health record to start visit.

• Sign appropriate consents and reception forms.

• Manage walk-in clients according to availability in the schedule.

Scheduling, Appointment Schedule Management, Phones (15%)

• Answers phones and triages patient calls, including appointment management.

• Scrub the schedule and prepare charts for next day services according to information required by visit type and services requested.

Billing and Revenue Cycle Duties (10%)

• Process supply requests, collect payments and co-pays in accordance with PPGNY supply sales, cash handling, and banking policies. Reconcile audit reports to payments and prepare deposits.

• Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable.

Monitor and Maintain Office and Waiting Areas (5%)

• Responsible for opening and closing front desk area.

• Maintain waiting room and office area to ensure appearance is welcoming, private and professional.

Other Office Duties (5%)

• Respond to patient requests.

• Follow all safety and security procedures and guidelines.

• Participate in health center/affiliate efforts to achieve established goals for productivity and revenue cycle.

• Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.

• Other duties as assigned

Clinical Services:

SRH Patient Care (15%)

• Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information.

• Documents competently in the electronic medical record using the correct PPGNY templates and forms

• Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations.

• Participates in health center/affiliate efforts to achieve established goals for productivity.

• Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.

• Assess flow of patients through health center to minimize patient wait times.

• Assists in the orientation and training of new clinic staff, as indicated

• Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided.

• Ensures access to interpreter services for patients with communication barriers.

• Performs other duties as assigned

Patient Education (15%)

• Provides health education and care related to sexual and reproductive healthcare

• Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit.

Lab and Quality Assurance Activities (5%)

• Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls

• Performs clinic opening and closing duties; clinic and equipment cleaning; restocking supplies, etc. Reports facility and equipment issues, as indicated

• Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions

ICA Patient Care (5%)

• Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, infections prevention float and assisting in surgical room.

Maintenance of Clinical Skills and Competencies (10%)

• Attends monthly didactics and incorporates information into daily care provision.

• Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned.

CORE COMPETENCIES

• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice

• A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.

• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility

• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience

REQUIRED SKILLS/ABILITIES:

Interpersonal

• Excellent customer service and communication skills

• Ability to remain focused and calm in stressful situations

• Excellent interpersonal and verbal skills

• Superior oral and written communication skills

• Ability to work effectively as part of team

Technical

• High degree of comfort with electronic health record

Work Habits/Attributes

• Keen attention to detail

• Excellent organizational skills

• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities

• Ability to exercise sound judgment and independent decision-making skills

• Ability to produce reliable, high quality work with minimal direct supervision

• Ability to follow HIPAA Policies and Procedures

• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require

REQUIRED QUALIFICATIONS

• Minimum education

High school diploma/GED

• Licensures/Certifications

Valid State of New York Driver’s license preferred

PREFERRED QUALIFICATIONS

• Previous experience working with electronic health records

• Proficiency in other languages preferred

• Prior Planned Parenthood employment

• Prior health care employment

• Previous experience in a high-volume customer service role

• Basic Life Support (BLS) certification.

TYPICAL PHYSICAL DEMANDS

• Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.

TYPICAL WORKING CONDITIONS

• This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week.

Schedule

• M: 7:45am-7:00pm

• T: 7:45am-7:00pm

• W: 7:45am-7:00pm

• Th: 7:45am-7:00pm

• F: 7:45am-6:00pm

• Sat: 7:45am-6:00pm

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short- and Long-Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.

At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.

We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services.

Picture yourself here:

As part of a multi-disciplinary team providing medical care, the PCA is responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable.

• Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information.
• Documents competently in the electronic medical record using the correct PPGNY templates and forms.
• Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations.
• Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
• Assess flow of patients through health center to minimize patient wait times.
• Assists in the orientation and training of new clinic staff, as indicated
• Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided.
• Ensures access to interpreter services for patients with communication barriers.
• Perform other duties as assigned.
• Provides health education and care related to sexual and reproductive healthcare
• Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit.
• Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls.
• Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues, as indicated
• Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions
• Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, float and assisting in surgical room.
• Attends monthly didactics and incorporates information into daily care provision.
• Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned.
• Maintains up-to-date Basic Life Support (BLS) certification.

• High school diploma/GED
• Medical Assistant certification from an accredited school or program
• Minimum 1 year of work experience as a Medical Assistant
• You have a certification in Phlebotomy
• A demonstrated commitment to PPGNY's mission related to bodily autonomy, health equity, and gender and racial justice
• Experience with Electronic Health Records
• Superior customer service and teamwork skills
• Flexibility in work schedule including non-consecutive workdays, evenings or Saturdays
• You are interested in expanding your analysis and knowledge about the role that racial inequity plays in our society, and are committed to building and/or deepening your commitment to racial equity in your work

• Previous experience working with electronic health record.
• Proficiency in other languages
• Prior Planned Parenthood employment
• Prior health care employment
• Previous experience in a high-volume customer service role
• Work experience in Phlebotomy, Urinalysis, Pregnancy Testing, Rapid HIV Testing
• Work experience in Sexual Reproductive Health
• Knowledge of Medicaid screening

• Monday-Friday 9:30-5:30pm, Saturdays as needed OR
• Monday-Thursday 11am-7pm, Friday 10:00-6:00pm, Saturdays as needed

$25.58 - $25.58 an hour

PPGNY's benefits package includes:

• Generous PTO and holiday schedule
• Medical, dental and vision coverage options for you and eligible dependents
• FSA, HSA, Commuter pre-tax reimbursement funds
• Short- and Long-Term Disability, Free Basic Life and AD&D
• 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

• Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.