2 Sparrow Health System jobs in East Lansing
Director, Consult Partner - Digital Workplace Services / Healthcare

48915 Lansing, Michigan
Kyndryl
Posted 3 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
+ Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
+ Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.
**Client Engagement:**
+ Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
+ Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
+ Demonstrate credibility and experience to advise and deliver on complex consulting engagement
+ Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
+ Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
+ Bring consulting experience-preferably in the Healthcare space-to tailor engagements that resonate with industry-specific needs and priorities.
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Drive Kyndryl's delivery capability with new and existing clients by leading Digital Workplace-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
+ Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Deep understanding of industry trends and technology
+ Sound personal brand and presence in the Healthcare industry preferred
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $86,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: 175,080 to 343,920**
**Colorado: 159,240 to 286,560**
**New York City: 191,040 to 343,920**
**Washington: 175,080 to 315,240**
**Washington DC: 175,080 to 315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
+ Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
+ Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.
**Client Engagement:**
+ Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
+ Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
+ Demonstrate credibility and experience to advise and deliver on complex consulting engagement
+ Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
+ Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
+ Bring consulting experience-preferably in the Healthcare space-to tailor engagements that resonate with industry-specific needs and priorities.
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Drive Kyndryl's delivery capability with new and existing clients by leading Digital Workplace-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
+ Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Deep understanding of industry trends and technology
+ Sound personal brand and presence in the Healthcare industry preferred
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $86,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: 175,080 to 343,920**
**Colorado: 159,240 to 286,560**
**New York City: 191,040 to 343,920**
**Washington: 175,080 to 315,240**
**Washington DC: 175,080 to 315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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0
XR Regional Clinical Sales Support Specialist
48915 Lansing, Michigan
Canon USA & Affiliates
Posted 5 days ago
Job Viewed
Job Description
**XR Regional Clinical Sales Support Specialist - req1516**
**OVERVIEW**
The Clinical Sales Support Specialist (CSSS) role will report into the XR BU and will be a clinical and solution subject matter expert to support the sales of XR Imaging Modality Solutions within CMSU. They will strategically plan product demonstrations and solution consulting based on the information provided to them by their Business Unit, CMSC, and input from field sales and modality specialists. This information will be used to deliver effective demonstrations both virtually and in person at Canon customer Regional and National Show Site Visits with the objective of closing sales opportunities. Assist sales teams in presenting the clinical/technical and competitive advantages of the product being promoted and to address clinical/technical questions raised by attending healthcare professionals. Involved directly in the development and maintenance of the existing customer reference sites and the Key Account list. As subject matter experts to provide direct and continuing âœhands onâ product training to the Sales Team and Applications Team as necessary.
**RESPONSIBILITIES**
This is a remote field based position. The qualified candidate will need to reside in the USA.
SALES & SALES SUPPORT
+ Support modality sales opportunities to drive competitive modality differentiation.
+ Provide customer consultation on the clinical & technical aspects of the Canon Solution.
+ Participate in applications and sales meetings, training and seminars.
+ Work with sales team to create strategic approach plan for product demonstration events and demonstrate the product for potential customers as outlined by the sales strategy.
+ SITE VISITS & KEY ACCOUNTS
+ Responsible for maintaining National and Regional show sites/key accounts and customer relationships to ensure ongoing and positive references.
+ Work collaboratively with host site in developing and training technologist in how to host a potential customer the Canon way, follow up with those sites on quarterly basis, observe their workflow to fill in training gaps, and to keep the clinical/sales touch current.
+ Provide clinical advice to improve utilization of the system and ancillary equipment in an effort to improve the customer's business.
+ Work with National and Regional Show Sites to ensure the Canon product and images will be presented optimally during the demonstration process.
+ Work with Show Site staff to ensure site readiness for customer visit.
+ Keep the show site customers up to date on current product and marketing positioning.
+ Interface with service to address any issues as it relates to show sites.
+ The show/demo sites are a reference list for potential customers (site/physicians/staff) to call for a Reference/expert opinion, engage with the RBM team to keep the Master Reference list and demo site profile literature current.
+ TRADE SHOW SUPPORT
+ Participate at Trade Shows as booth staffing, virtually and/or in person, as demo specialist and subject matter experts for sales support, as required.
+ Supplement the Applications team covering booth assignments.
+ KEY PRODUCT PRESENTATIONS
+ Represent CMSU as the clinical expert solutions expert at customer sales meetings to ensure healthcare professionals questions are answered satisfactorily.
+ Product overview presentations and image review at the specific request of field sales organization.
+ TRAINING / INTERNAL TRAINING / MEETINGS
+ Participate in RBM, BU, applications and sales meetings, training and seminars.
+ Maintain industry and product knowledge to be able to address competitive issues as it relates to the customer site visits, marketing, product demonstration and sales process.
**QUALIFICATIONS**
+ Previous CMSU or industry sales/applications experience desirable.
+ Commercial experience in healthcare informatics and advanced visualization technologies desirable.
+ Excellent verbal and written communication skills.
+ Excellent Platform/Presentation skills.
+ Previous applications experience a plus.
+ Computer proficiencies required, Microsoft Office, DICOM Viewers, email.
+ Based on Modality Supported: (XR) ARRT RT(R)
+ Must maintain active motor vehicle/driverâs license from the state where the specialist resides.
+ 2 Year Associate's Degree Radiology technology or diagnostic/digital imaging or equivalent.
+ 5 years Clinical experience at a hospital or imaging center.
+ Commercial experience in healthcare informatics and advanced visualization technologies.
+ Previous CMSU or industry sales/applications experience.
+ Pay Information: Min. $97,900 base to max $157,500 plus performance incentive with upside potential.
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
**OVERVIEW**
The Clinical Sales Support Specialist (CSSS) role will report into the XR BU and will be a clinical and solution subject matter expert to support the sales of XR Imaging Modality Solutions within CMSU. They will strategically plan product demonstrations and solution consulting based on the information provided to them by their Business Unit, CMSC, and input from field sales and modality specialists. This information will be used to deliver effective demonstrations both virtually and in person at Canon customer Regional and National Show Site Visits with the objective of closing sales opportunities. Assist sales teams in presenting the clinical/technical and competitive advantages of the product being promoted and to address clinical/technical questions raised by attending healthcare professionals. Involved directly in the development and maintenance of the existing customer reference sites and the Key Account list. As subject matter experts to provide direct and continuing âœhands onâ product training to the Sales Team and Applications Team as necessary.
**RESPONSIBILITIES**
This is a remote field based position. The qualified candidate will need to reside in the USA.
SALES & SALES SUPPORT
+ Support modality sales opportunities to drive competitive modality differentiation.
+ Provide customer consultation on the clinical & technical aspects of the Canon Solution.
+ Participate in applications and sales meetings, training and seminars.
+ Work with sales team to create strategic approach plan for product demonstration events and demonstrate the product for potential customers as outlined by the sales strategy.
+ SITE VISITS & KEY ACCOUNTS
+ Responsible for maintaining National and Regional show sites/key accounts and customer relationships to ensure ongoing and positive references.
+ Work collaboratively with host site in developing and training technologist in how to host a potential customer the Canon way, follow up with those sites on quarterly basis, observe their workflow to fill in training gaps, and to keep the clinical/sales touch current.
+ Provide clinical advice to improve utilization of the system and ancillary equipment in an effort to improve the customer's business.
+ Work with National and Regional Show Sites to ensure the Canon product and images will be presented optimally during the demonstration process.
+ Work with Show Site staff to ensure site readiness for customer visit.
+ Keep the show site customers up to date on current product and marketing positioning.
+ Interface with service to address any issues as it relates to show sites.
+ The show/demo sites are a reference list for potential customers (site/physicians/staff) to call for a Reference/expert opinion, engage with the RBM team to keep the Master Reference list and demo site profile literature current.
+ TRADE SHOW SUPPORT
+ Participate at Trade Shows as booth staffing, virtually and/or in person, as demo specialist and subject matter experts for sales support, as required.
+ Supplement the Applications team covering booth assignments.
+ KEY PRODUCT PRESENTATIONS
+ Represent CMSU as the clinical expert solutions expert at customer sales meetings to ensure healthcare professionals questions are answered satisfactorily.
+ Product overview presentations and image review at the specific request of field sales organization.
+ TRAINING / INTERNAL TRAINING / MEETINGS
+ Participate in RBM, BU, applications and sales meetings, training and seminars.
+ Maintain industry and product knowledge to be able to address competitive issues as it relates to the customer site visits, marketing, product demonstration and sales process.
**QUALIFICATIONS**
+ Previous CMSU or industry sales/applications experience desirable.
+ Commercial experience in healthcare informatics and advanced visualization technologies desirable.
+ Excellent verbal and written communication skills.
+ Excellent Platform/Presentation skills.
+ Previous applications experience a plus.
+ Computer proficiencies required, Microsoft Office, DICOM Viewers, email.
+ Based on Modality Supported: (XR) ARRT RT(R)
+ Must maintain active motor vehicle/driverâs license from the state where the specialist resides.
+ 2 Year Associate's Degree Radiology technology or diagnostic/digital imaging or equivalent.
+ 5 years Clinical experience at a hospital or imaging center.
+ Commercial experience in healthcare informatics and advanced visualization technologies.
+ Previous CMSU or industry sales/applications experience.
+ Pay Information: Min. $97,900 base to max $157,500 plus performance incentive with upside potential.
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
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