685 Specialty Shops jobs in Kissimmee
Customer Service Representative
32806 Orlando, Florida
XPO, Inc.
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Orlando, FL, US, 32824
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Pay starts at $21.46
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
Requisition Id:
Business Unit: LTL
Location:
Orlando, FL, US, 32824
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Pay starts at $21.46
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
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0
CUSTOMER SERVICE REPRESENTATIVE
32806 Orlando, Florida
YKK AP America Inc.
Posted 1 day ago
Job Viewed
Job Description
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
**Position Summary**
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
**Essential Functions and Key Responsibilities**
+ Communicates with customers by phone or in person and receive orders.
+ Performs order entry by keying purchase information into the computer program.
+ Handles and resolves customer complaints and billing issues.
+ Acts as liaison between customers, sales group, and manufacturing facility.
+ Assists customers with the pricing of standard materials.
+ May solicit sales of new or additional products.
+ Other duties may be assigned.
**Qualifications and Skill Requirements**
+ High school diploma or general education degree (GED) plus 2 years as a Customer Service Representative with YKK AP or 2 years of customer service experience in the glazing industry; or equivalent combination of education and experience.
+ Be vigilant about safety.
+ Quality - conscious, oriented to excellence.
**Recruiter Contact:**
**ASHLEY LITTLE**
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window) .
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at ( ) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
**For candidates applying for positions in the state of California**
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act ( , San Diego County Fair Chance Ordinance ( , San Francisco Fair Chance Ordinance ( , City of Los Angeles' Fair Chance Initiative for Hiring Ordinance ( , and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
**Notice on Recruitment Fraud**
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ; 2) file a complaint with the U.S. Federal Trade Commission: ( ; and/or 3) file a report with your local law enforcement agency immediately.
**Position Summary**
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
**Essential Functions and Key Responsibilities**
+ Communicates with customers by phone or in person and receive orders.
+ Performs order entry by keying purchase information into the computer program.
+ Handles and resolves customer complaints and billing issues.
+ Acts as liaison between customers, sales group, and manufacturing facility.
+ Assists customers with the pricing of standard materials.
+ May solicit sales of new or additional products.
+ Other duties may be assigned.
**Qualifications and Skill Requirements**
+ High school diploma or general education degree (GED) plus 2 years as a Customer Service Representative with YKK AP or 2 years of customer service experience in the glazing industry; or equivalent combination of education and experience.
+ Be vigilant about safety.
+ Quality - conscious, oriented to excellence.
**Recruiter Contact:**
**ASHLEY LITTLE**
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window) .
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at ( ) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
**For candidates applying for positions in the state of California**
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act ( , San Diego County Fair Chance Ordinance ( , San Francisco Fair Chance Ordinance ( , City of Los Angeles' Fair Chance Initiative for Hiring Ordinance ( , and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
**Notice on Recruitment Fraud**
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ; 2) file a complaint with the U.S. Federal Trade Commission: ( ; and/or 3) file a report with your local law enforcement agency immediately.
View Now
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