5982 Store Associates jobs in Chino

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick’s commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue though helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures. Responsibilities include,

• Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
• Completes and utilizes the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, and Special Orders.
• Displays an energetic and positive attitude with all customer interactions.
• Assist in the coordination of merchandise set-ups, has knowledge of visual standards and techniques, and has the ability to implement and maintain the store as set forth by store management.
• Follows directions and prioritizes tasks to meet deadlines as assigned with minimal supervision.
• Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

General Requirements:

• Ability to work both independently and in a team environment.
• Excellent Communication Skills.
• Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
• Regular attendance in accordance with the retail attendance policy.

Competencies:

• Elevates Service Standards
• Leadership
• Champions Core Values
• People
• Operations

Supervisory Responsibility:

• This position has no supervisory responsibilities.

Physical Demands:

• Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel:

• Minimal travel in the local area may be required.

Qualifications:

• High School Graduate or equivalent.
• 6 months of previous retail, sales, and/or customer service experience.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate:

The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.

• $17.00 - $17.25 per hour + Sales Incentives

Benefits Include:

• 401K & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Time Off
• Employee Discount

Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.

At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

Benefits:

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

JOB DESCRIPTION - GREET ALL CUSTOMERS IN A FRIENDLY MANNER HELP CUSTOMERS WITH ALL FINANCING APPLICATIONS IN A TIMELY MANNER ! WORK AS A TEAM !

TWO LOCATIONS HIRING ! WE WORK WITH COLLEGE SCHEDULES ! PART TIME/FULL TIME !

ACCEPTING APPLICATIONS MONDAY-FRIDAY - 9AM-5PM COME APPLY IN PERSON !

REQUIREMENTS

• FRIENDLY, POSITIVE, APPROACHABLE ATTITUDE !
• ABLE TO COMPLETE JOB & CLEANING TASKS !
• BILINGUAL SPANISH/ENGLISH
• ABLE TO WORK WEEKENDS/NOONS !
• CLEAN BACKGROUND !
• FAST LEARNER !
• BASIC MATH/COMPUTER SKILLS !
• COMMUNICATION SKILLS !

SAN BERNARDINO LOCATION 1700 E HIGHLAND AVE SAN BERNARDINO, CA 92404 (

VICTORVILLE LOCATION 14712 LA PAZ DR #101 VICTORVILLE, CA 92395 (

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town.
• Music Junkie : You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious.
• Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar.
• Problem Solver : When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises.
• Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name.

• Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true.
• Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup.
• Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions.
• Customer Relationship Building : Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset!

• Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you.
• Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch.

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town.
• Music Junkie : You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious.
• Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar.
• Problem Solver : When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises.
• Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name.

• Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true.
• Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup.
• Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions.
• Customer Relationship Building : Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset!

• Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you.
• Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch.

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town.
• Music Junkie : You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious.
• Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar.
• Problem Solver : When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises.
• Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name.

• Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true.
• Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup.
• Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions.
• Customer Relationship Building : Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset!

• Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you.
• Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.

As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.

Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.

Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.

Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, Retail environment preferred. Required

Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)

Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)

Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel Required (Yes/No): No

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $17.50, plus $.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of 18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn 20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1- . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.

As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.

Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.

Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.

Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, Retail environment preferred. (Required)

Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)

Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)

Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel Required (Yes/No):No

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1- . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job OverviewMobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education:High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities:Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications:•At least 18 years of age•Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoWithin the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1- . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job OverviewMobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience:High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment preferred. Required Knowledge, Skills and Abilities:Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications:At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): NoDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoHourly Base Pay: $19.00, plus $.00 per hour training pay.Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of 18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn 20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1- . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.