179 Store Leadership Positions jobs in Wichita

• The primary purpose of this position is to acquire all necessary information from Business Unit (BU) customers in order to prepare and submit all export documentation, related to the ocean carriage, on all export shipments of client businesses.
• Candidates will utilize outlined carrier processes and ensure loads are scheduled according to the order plan.
• 55% Export Documentation Instruction and Completion: Create, compile, execute, and ensure accuracy of bill of lading instructions for client BUs.
• This will include review of sales reports, new order forms, SAP information, EEI filing, Import ISF filing, coordination with import brokers, as well as meet and comply with necessary Letter of Credit requirements, to ensure that commodity loads are booked correctly.
• This also requires collaborating with other stakeholders and third party facilities to provide information required to complete the work.
• 15% Import Coordination: Ensure all regulatory regulations are met and that the broker is engaged for the clearance of the import cargo.
• Activities can include: Import ISF filing, coordination of import broker, communication with overseas business clients, facilitation of import delivery and communication with global tax and customs if the FDA is involved.
• 15% Customer Service/Problem Resolution: Management of Remedy Force and SAP data elements, problem resolution, as well as internal and external customer service.
• 10% Stakeholder Management: Communicating shipment details to necessary key stakeholders (i.e. Business Unit client load facility, end customers).
• 5% Other: Any other duties as assigned.

• High School Diploma/GED.
• Minimum 1 year experience working in an office environment.
• Ability to work under pressure.
• Flexibility and resiliency many of the tools used are unstable and will require multiple attempts to complete.
• Adaptable to large open work environment.
• Good organizational skills.
• Very good understanding of United States and world geographies.
• Willingness to work overtime as needed.
• Ability to adapt and learn in a changing work environment and work with diverse teams globally.
• Ability to manage multiple priorities and meet multiple deadlines.
• Strong attention to detail.
• Microsoft Office Suite experience including proficient in Excel.
• Ability to work independently.
• Ability to work in a team environment.
• Demonstrated strong problem-solving.
• Excellent communication and presentation skills both verbal and written.

• Associate s Degree OR High School Diploma/GED with 2 years experience in Business, Logistics, Transportation and Supply Chain Management.
• Experience in forwarding and/or customs clearance.
• Knowledge of Incoterms.
• Knowledge of SAP, AS 400 and GT Nexus.
• Understanding of insurance and claims.
• Analytic skills.

• Responsibilities
  
  • Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information.
  • Coordinate with internal departments to resolve customer issues and ensure timely delivery of services; ensuring adequate communication is carried out between departments to meet customer expectation.
  • Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements.
  • Provide updates to customers on the status of their orders within allotted time frame.
  • Handle customer complaints and escalate issues as necessary to ensure customer satisfaction.
  • Responsible for daily report of customer orders currently on-site to review scheduled expected completion dates against current order status for timely completion of orders.
  • Take necessary actions to resolve issues resulting in orders being placed on hold or causing orders to exceed defined lead times.
  • Other duties as assigned.

• Qualifications
  
  • High school diploma or equivalent; a bachelor's degree in business or a related field is preferred.
  • Proven experience in a customer service role, preferably in the aerospace or manufacturing industry.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.

1. Respond to Customer Inquiries: Answer customer queries via phone, email, or the Customer Service Database in a professional and timely manner.
2. Resolving Issues: Utilize physical stock checks and system tools to validate customer issues, troubleshoot problems, and provide resolution based on findings.
3. Inventory Management: Assist in managing inventory levels, conducting stock checks, and correcting inventory records as needed.
4. Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment.
5. Process Knowledge: Develop a good understanding of the warehouses processes and inventory in order to provide accurate feedback to customer inquiries.
6. Customer Communication: Provide communication with the customer regarding status on orders, delivery inquiries, and issue resolution.
7. Delivery: Utilize designated vehicles to deliver product to customers as needed based upon customer issue resolution.
8. Warehouse Communication: Effectively communicate with other departments within the warehouse to expedite processes and resolve customer issues effectively.

Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and Malaysia. The company's core products include fuselages, pylons, nacelles and wing components for the world's premier aircraft. Spirit AeroSystems focuses on affordable, innovative composite and aluminum manufacturing solutions to support customers around the globe.

• Represents Company to OEM Production customers by providing answers to product-related questions, traces lost shipments, interprets and clarifications of customer orders for the shipping department.
• Take orders over the phone and manage web-based ordering, confers with management regarding customer credits, returns goods for credit identifies quality assurance complaints.
• Authority to approve allocation of stock within the negotiated contract terms or the organizational defined parameters.
• Authority to access production systems for managing customer sales orders & suppliers through inventory systems.
• Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing.
• Areas are limited to commercial and military.

Requirements:

• Minimum of 2 years of experience in customer service or client interface roles
• High School Diploma or GED

Preferred Qualifications:

• Bachelor or Master's degree
• Strong data-driven decision-making skills
• Experience with SAP
• Willingness to work overtime and be available for on-call duties
• Demonstrated ability to collaborate across multiple functions and with diverse customer bases
• Ability to thrive in a fast-paced environment

Spirit AeroSystems is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state or local law.

Kansas Tax Credit: Join Spirit AeroSystems' Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit.

LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.*366 N Rock Rd Wichita, KS 67206LoanMax Title Loans offers their employees: Competitive SalariesPaid HolidayVacationsPaid on the Job TrainingFull Time Positions- Monday to Friday 10am to 6pmwith a rotating Saturday schedule of 9am to 3pmBest of all Never Work on Sundays!Job Requirements General:Must be Able to Work Full TimeGreat attitudeExcellent Communication SkillDetail OrientedEducation:Must have a High School DiplomaWork Experience:Previous Customer Service ExperienceComputer and Data Entry ExperiencePersonal:We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity. About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.Must be able to pass a company background screening, including a credit, criminal and background check.

Mass Markets - JobID: 49492 (Customer Service Representative) As a Customer Service Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues as applicable; Accurately document and process customer claims in appropriate systems.Hiring Immediately >>

Customer Service/ Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to Customer Service, Sales Associate, Sales Specialist, Sales, Retail, Customer

Job Requirements. Talk to customers, present our company, sell, and schedule the work. Enjoy working in a fast-paced family-oriented environment. Be highly efficient, organized and detail oriented. Passion for selling and upselling. Knowledge of soci Customer Service Representative, Customer Service, Representative, Retail