15 Support Staff jobs in Wilmington

Text "HIREME " to 30437 to apply now!

By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages from Outback Steakhouse. Text HELP for help or Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.

At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.

As a Server Support, you'll enhance each guest's day with friendly, prompt, and attentive service. Your authentic personality and keen attention to detail will help create incredible experiences for all our guests. We emphasize having fun-so come join us and make a difference!

Responsibilities:

• Deliver entrees, appetizers, desserts, and beverages to tables with Our signature hospitality
• Create memorable first and last impressions
• Anticipate Guest needs in a hospitable and timely manner
• Perform sidework duties to maintain clean, organized and well-stocked areas

Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at

Compensation Range: Varies By Location plus tips

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you!

Job Description

Job Description

Smyth-Boston is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to everyday moments, you get the opportunity to make a difference. Come grow and develop your career with us!

As an Assistant Press Operator/Production Support, you’ll support Press Operators with press operations and set-ups, maintenance, and ensuring quality control.

Salary Range: $20.00 - $24.00/hourly

Compensation will be based on the skills and experiences you bring to Smyth.

Shift : Sunday – Wednesday, 6:00am – 4:05pm. Generous shift differential for Sunday hours!

Our full benefits package includes medical, dental, vision, PTO, paid holidays, short- and long-term disability, life insurance, and much more.

Key Responsibilities include:

• Efficient support with setup, operation, and maintenance of the press, focusing on meeting specifications in product quality, safety, and effective management of material and product waste
• Preparing and maintaining appropriate documentation for the pressroom
• Contributing to a team effort, collectively ensuring the press is stocked with all necessary materials and operating properly to enable focus on the art of producing the labels
• Observing company work rules and safety regulations
• Maintaining a clean and organized work area and pressroom
• Working within an innovative culture, striving to create and develop new products for our customers
• Participate in cross-training with an open and positive attitude

The candidate must demonstrate:

• Ability to follow standard work procedures, make fact-based decisions, troubleshoot, and problem-solve areas of opportunity to keep the workflow running smoothly and efficiently
• Effective time management skills on multiple long- and short-term projects, meeting all related deadlines
• Willingness to learn and adapt to changing processes and technologies (tools, hardware and software)
• Excellent interpersonal, collaborative, and relationship-building skills to effectively work with a diverse group/variety of people and personalities
• High levels of customer service, responding promptly, clearly, concisely, and accurately to the inquires and needs of individuals, both internal and external to the organization
• Ability to communicate clearly and effectively, both verbally and in writing, to all levels of people inside and outside the organization
• Availability to work overtime as needed

Education, Skills and Experience :

• Required : High School degree or equivalent

• Required: Ability to read, write, and follow verbal and written instructions in the English language
• Required: Ability to lift up to 50lbs

• Preferred : Experience with measurements and calculations
• Preferred : Experience using computer and touchscreen technology to manage and complete tasks
• A Plus : Manufacturing, print industry experience
• A Plus : Knowledge of Lean Manufacturing and ISO quality systems

Salary: $23.80 - $0.35 Hourly
Location : NC 28301, NC
Job Type: Regular Full-Time
Job Number: 04095-01
Department: Information Technology
Opening Date: 07/06/2025
Closing Date: 7/18/2025 11:59 PM Eastern

Description
Click here to meet some of the City's "CAN DO" employees.
Hiring Range: 23.80 - 30.35/Hour D.O.Q.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayetteville is currently recruiting for a Desktop Support Specialist to provide first and second tier response for all computer software and hardware support to all City users; to assist with the installation, operation, maintenance and repair of the City's personal computer resources; to assist computer users at the Information Technology Department service desk; to install personal computers, printers, mobile devices and other peripheral devices associated software and hardware necessary for operations throughout the organization.
ESSENTIAL DUTIES & RESPONSIBILITIES

1. Provide first and second tier response on all incidents reported to IT Department, including troubleshooting and interacting with 3rd party vendors as needed to provide resolution; coordinate service calls with vendors and/or original equipment manufacturers (OEMs) for replacement parts.
2. Image and install personal computer equipment, mobile devices and load appropriate hardware and software for users throughout the City's departments and divisions; assist computer and mobile device users with problems; check, maintain and perform repairs of personal computer equipment, mobile devices and software.
3. Install, maintain, modify, configure, and repair new applications, PC peripheral devices, and VOIP telephone system.
4. Ensure that all computer system backups are performed for the GIS, network and administrative computer systems; troubleshoot and identify problems with backups; operate and maintain all equipment associated with backups, including computer console, on-line and off-line peripheral equipment; create and maintain files to catalog all magnetic media.
5. Coordinate, maintain and monitor daily operations of midrange administrative computer system and network.
6. Act as a resource for computer and mobile device users throughout the organization; assist in training personnel on software applications; identify and assist personnel with equipment and software problems; identify equipment and software deficiencies and offer recommendations for improving computer resources.
7. Test and evaluate personal computer software; make recommendations to supervisory and management staff about upgrades and applications of equipment and software; make minor modifications to software.
8. Run internal/external diagnostic programs to determine status of memory, mainboard, hard drives, and other peripherals; wipe hard drives using magnetic degausser device as needed.
9. Set up user accounts and create/update computer images for all assigned computers throughout the City.
10. Assist in a variety of special projects; assist other department personnel with modifications and other work on systems.

For a complete job description,
MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
One year of increasingly responsible experience in information technology operations and support.

Training:
Equivalent to completion of the twelfth grade supplemented by course work in MIS, Computer Science, Information Systems, Computer Engineering, or other related field.

LICENSING & CERTIFICATIONS

Required:
Possession of an appropriate valid driver's license and ability to maintain insurability.

Preferred:
A+, One or more Microsoft (or other industry standard) certifications related to job duties.

Please Note: Candidates selected for a position within the Information Technology Department will be required to successfully complete a Police Department and fingerprint based background check.

From the time of closing the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.

An Equal Opportunity Employer
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.

Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.

Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.

Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
administered by Empower and the 457 plan administered by Mission Square. Currently, the City contributes 3% of base
salary to an eligible employee's NC 401(k) account.

Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

-> Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
-> Short-Term and Long-Term Disability Insurance
-> Optional Life & Accidental Death & Dismemberment

Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of 3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no
less than 25,000 and no more than 50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.

• I have read and complied with the above statement.

02

Are you a current City of Fayetteville employee?

• Yes
• No

03

Have you held an out-of-state driver's license (other than NC) in the past 3 years?

• Yes
• No

04

Do you currently hold a valid driver's license?

• Yes
• No

05

Do you have an acceptable driving record in accordance with the City of Fayetteville driving standard policy? to view the City of Fayetteville's driving standard's list of an unacceptable driving record criteria.

• Yes
• No

06

This position requires meeting and maintaining vehicle insurability with the City of Fayetteville. Are you willing to accept this condition of employment?

• Yes
• No

07

How many years of experience do you have in information technology operations and support?

• 3+ years
• 1 - 2 years
• Less than one year
• None

08

Briefly describe your experience in information technology operations and support. (If this question does not apply, please type N/A in the space provided below.)
09

Have you completed specialized training in MIS, Computer Science, Information Systems, Computer Engineering, or other related field?

• Yes
• No

10

Briefly describe your specialized training in MIS, Computer Science, Information Systems, Computer Engineering, or other related field. (If this question does not apply, please type N/A in the space provided below.)
11

How many years of experience do you have working in computer programming, analysis or design, including experience in the installation and configuration of personal computers?

• 3+ years
• 1 - 2 years
• Less than one year
• None

12

Briefly describe your experience working in computer programming, analysis or design, including experience in the installation and configuration of personal computers. (If this question does not apply, please type N/A in the space provided below.)
13

Do you have experience utilizing a Help Desk Support tracking software?

• Yes
• No

14

Briefly describe your experience utilizing a Help Desk Support tracking software to include the type of software used. (If this question does not apply, please type N/A in the space provided below.)
15

Do you have experience providing telephone support to users for hardware and software problems?

• Yes
• No

16

Briefly describe your experience providing telephone support to users for hardware and software problems. (If this question does not apply, please type N/A in the space provided below.)
17

Briefly explain how to configure a network printer. (If this question does not apply, please type N/A in the space provided below.)
18

What remote desktop application have you used to support/troubleshoot desktop issues? (If this question does not apply, please type N/A in the space provided below.)
19

How would you configure a MFD (Multi-functional Device) to a network? (If this question does not apply to you, please type N/A in the space provided below.)
20

Briefly describe steps to image a desktop or a laptop? (If this question does not apply, please type N/A in the space provided below.)
21

What is your experience level in diagnosing problems and repairing computers?

• Expert
• Intermediate
• Beginner
• No experience

22

What is your experience level in training users in proper hardware/software use?

• Expert
• Intermediate
• Beginner
• No experience

23

What is your experience level using MS Networks?

• Expert
• Intermediate
• Beginner
• No experience

24

What is your experience level in TCPIP?

• Expert
• Intermediate
• Beginner
• No experience

25

What is your experience level in VOIP?

• Expert
• Intermediate
• Beginner
• No Experience

26

From the list below, please indicate any certifications you currently possess:

• A+ certification
• Microsoft certification(s)
• Other industry standard certification(s)
• None of the above

27

Please list the Microsoft certification(s) you currently possess. (If this question does not apply, please type N/A in the space provided below.)
28

Please list any other industry standard certification(s) you currently possess. (If this question does not apply, please type N/A in the space provided below.)
29

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED!You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:• Drivers License Number• Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer• Complete Education History (including High School)• A complete 10-year history to include gaps you have had between employment and/or school attendance.Example:Office Assistant1/2011 - presentThe Company123 Hay StreetFayetteville, NC 28301(910) 555-555Unemployed6/2004 - 12/2010UnemployedStudent12/2000 - 6/2004My High SchoolFayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed. Please take a moment to review your application for completeness.

• I have read and understand the above statement

Required Question

Piper Companies is hiring a Technical Support Engineer for a small IT Services firm located in Raleigh, NC. The Technical Support Engineer will handle remote and onsite support, troubleshoot issues across Windows, macOS, networks, and cloud platforms, and maintain clear and detailed documentation. The Technical Support Engineer can work remotely within North Carolina, but will need to travel to customer sites on an as needed basis.

Responsibilities for the Technical Support Engineer:

• Provide advanced support for Windows and macOS environments, resolving user and system issues
• Monitor and manage network protocols including TCP/IP, DNS, DHCP, and VPN configurations
• Administer Active Directory, Microsoft Entra, and manage Group Policies across client infrastructures
• Configure, maintain, and troubleshoot routers, switches, and firewalls to ensure security and connectivity
• Oversee the implementation and management of O365/M365 solutions, including user access and cloud resources

Requirements for the Technical Support Engineer:

• 3+ years in IT support with proven track record ("go-to person" on the team)
• Experience supporting Windows and macOS operating systems
• Strong knowledge of networking: TCP/IP, DNS, DHCP, VPNs
• Hands-on experience with Active Directory, Microsoft Entra, GPOs
• Familiar with routers, switches, firewalls, and security best practices
• Practical use of O365/M365, Azure Cloud, and domain/SSL management

Compensation for the Technical Support Engineer:

• $58,000-$80,000 base salary
• Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law

Keywords: technical support, IT support, managed service provider, MSP, Windows, macOS, M365, O365, Active Directory, Microsoft Entra, GPO, networking, TCP/IP, DNS, DHCP, VPN, firewalls, routers, switches, Azure Cloud, domain management, SSL certificates, printer troubleshooting, VOIP, remote access, VMware, virtual machines, ConnectWise, ScreenConnect, Automate, client communication, documentation, customer service, problem solving, diagnostics, onsite support, remote support, self-motivated, detail-oriented, certifications, continuing education

#LI-AG1

#REMOTE

This job opens for applications on 7/11/2025. Applications for this job will be accepted for at least 30 days from the posting date.

Piper Companies is seeking a Technical Support Engineer to join a fully remote team based in Raleigh, NC , that provides outsourced IT support and managed services to small and mid-sized businesses across North Carolina.

Responsibilities of the Technical Support Engineer include:

• Troubleshoot and resolve technical issues across various environments (Windows, MacOS, networking, cloud).
• Provide remote and occasional onsite support to clients.
• Maintain accurate documentation and ensure clear, timely communication with clients and vendors.
• Continuously improve technical and customer service skills through certifications and ongoing learning.

Qualifications of the Technical Support Engineer include:

• 3+ years of experience in IT support or a closely related role.
• Strong knowledge of Windows/MacOS, networking (TCP/IP, DNS, DHCP), and Microsoft 365.
• Experience with Active Directory, Azure, VPNs, firewalls, and printer troubleshooting.
• Familiarity with tools like ConnectWise Manage/Automate/ScreenConnect is a plus.
• Self-motivated, detail-oriented, and excellent at problem-solving and communication.

Compensation & Benefits:

• Salary; $58,000 - $80,000 depending on experience
• Fully remote (work from anywhere in the U.S.)
• 100% employer-paid health, dental, and vision insurance
• 401(k) with up to 5% company match (immediate vesting)

Keywords: Windows OS, MacOS, Microsoft 365, Active Directory, Azure, VPN, Firewalls, TCP/IP, DNS, DHCP, remote desktop support, cloud services, network troubleshooting, ConnectWise Manage, ConnectWise Automate, ConnectWise ScreenConnect, IT support, Technical support, managed services, onsite support, remote support, SLA adherence

#LI-BH1

#LI-REMOTE

This job is open for applications on 7/11/2025. Applications for this job will be accepted for at least 30 days from the posting date