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Showing 17 Support Staff jobs in Wilmington

Administrative Support Specialist

Wilmington, North Carolina Goodwill of Delaware and Delaware County

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Job Description

Job Description

Job Description

Title: Administrative Support Specialist

Location: Wilmington, Delaware

Full Time

Pay Rate: $21.75 per hour


The Administrative Support Specialist is responsible for managing and coordinating administrative functions within the organization’s business units, including Donated Goods & Retail (DGR), Goodwill Staffing Services (GSS). This role serves as the primary point of contact for payroll and time record queries from GSS customers and team members. The Administrative Support Specialist also provides administrative and operational support to the DGR business unit by assisting with inventory management as well as procurement and purchasing related functions. The Administrative Support Specialist collaborates closely with the Accounting Department to communicate information while performing the position’s day-to-day administrative duties.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Finalizes time records for GSS team members ahead of payroll processing. Contacts GSS team members and site administrators when work hours are pending submission or approval.
  • Supports GSS customers and team members by researching and implementing solutions to payroll-related queries and issues.
  • Trains new GSS team members in the use of Goodwill’s systems for the purpose of submitting time records and time-off requests.
  • Requests the processing of manual payroll checks resulting from unsubmitted work hours or missing time sheets. Reviews information with the appropriate site administrator/time record approver and the GSS team member to ensure accurate payment. Prepares supporting documentation for the manual payroll checks.
  • Communicates with the Accounting Specialist regarding pay-related discrepancies to ensure that client billing is accurately reconciled.
  • Assists the Goodwill Staffing Service Team with on-boarding and off-boarding processes for GSS team members.
  • Provides administrative support to the DGR business unit by assisting with procurement functions, including conducting research for procurement requests, preparing and processing purchase orders, coordinating delivery of items or services with vendors, monitoring order status, and maintaining procurement records in compliance with organizational policies and procedures.
  • Handles inventory management and conducts audits of supply orders to determine stock levels, identify discrepancies, and ensure efficient resource utilization.
  • Prepares reports and presentations for executive and leadership team members.
  • Reviews administrative workflows, operating practices and resource utilization, and recommends changes that improve workflow efficiency. Assists with updating administrative policies, procedures, and guidelines, and communicates changes to key stakeholders.
  • Maintains continuity of work operations by identifying needs, discovering irregularities, documenting and communicating needed actions to management.
  • Maintains a high level of confidentiality and security of team members’ files and payroll information.
  • Provides support for special projects and events, as needed.
  • Follows safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets.
  • Performs other duties as assigned.

EDUCATION/ EXPERIENCE

At least 2 years of related administrative and/or operations experience. Associate’s degree in business management or related field is preferred. An equivalent combination of education and experience may be considered.

Q UALIFICATIONS

  • Strong computer skills and demonstrated proficiency with Microsoft 365, databases, and information systems.
  • Strong written and verbal communication skills to include editing skills.
  • Exceptional interpersonal and customer service skills with the ability to collaborate effectively with a diverse constituent population.
  • Demonstrated organizational skills and ability to prioritize and multi-task in a dynamic work environment.
  • Demonstrated ability to work independently and in a team environment.
  • Demonstrated analytical and problem-solving skills.
  • Ability to review processes and recommend changes to improve efficiency.
  • Ability to be detail oriented.
  • Ability to work a varied schedule, as needed.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts in warehouse facility. The noise level in the work environment is usually moderate.


PHYSICAL ACTIVITIES AND REQUIREMENTS

FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.

TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.

AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.

PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk.


INTENT AND FUNCTION OF POSITION DESCRIPTION

Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.

Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, maintains its status as an at-will employer.

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Seasonal Support Driver

Wilmington, North Carolina United Parcel Service

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Job Description

Seasonal Support Driver

As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so you’ll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel.

This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability.

PLEASE NOTE: You may experience a short waiting period between when you’re hired and your first day on the job. Our team will keep you in the loop every step of the way via text.

What you’ll need:

  • Lift up to 70 pounds
  • Driver’s license in the state you live - You will be required to provide proof of this to qualify for this position
  • Saturdays and holiday work required – depending on business needs
  • No experience necessary
  • Legal right to work in the U.S.
  • Seasonal support drivers are expected to comply with UPS appearance guidelines

What is required of your vehicle? You will be asked to provide proof of these items

  • Proof of vehicle registration
  • Minimum state insurance required
  • Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed
  • No other company logos or markings
  • No bumper stickers, political stickers, offensive markings

Additional Benefits:

  • Part time opportunity*
  • Excellent hourly pay – Including mileage reimbursement of .70 cents per mile
  • Paid weekly
  • Deliver from the comfort of your own car
  • No experience necessary

*This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs.

This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.



The base pay for this position is $23.00/hour

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

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Seasonal Support Driver

28405 Wilmington, North Carolina United Parcel Service

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Job Description

Seasonal Support Driver

As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so you’ll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel.

This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability.

PLEASE NOTE: You may experience a short waiting period between when you’re hired and your first day on the job. Our team will keep you in the loop every step of the way via text.

What you’ll need:

  • Lift up to 70 pounds
  • Driver’s license in the state you live - You will be required to provide proof of this to qualify for this position
  • Saturdays and holiday work required – depending on business needs
  • No experience necessary
  • Legal right to work in the U.S.
  • Seasonal support drivers are expected to comply with UPS appearance guidelines

What is required of your vehicle? You will be asked to provide proof of these items

  • Proof of vehicle registration
  • Minimum state insurance required
  • Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed
  • No other company logos or markings
  • No bumper stickers, political stickers, offensive markings

Additional Benefits:

  • Part time opportunity*
  • Excellent hourly pay – Including mileage reimbursement of .70 cents per mile
  • Paid weekly
  • Deliver from the comfort of your own car
  • No experience necessary

*This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs.

This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.



The base pay for this position is $23.00/hour

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

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Operations Support Specialist

Wilmington, North Carolina DELAWARE GUIDANCE SERVICES FOR CHILDREN

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Job Description

Job Description

Job Description

About Delaware Guidance Services

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.

Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers.

Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth


Why Work at Delaware Guidance Services?

DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:

  • Competitive Compensation
  • Incentive Pay for Specific Roles
  • Generous Paid Time Off (starting at 44 days of paid leave a year )
  • Up to 6% Annual Contribution to Your Retirement Fund
  • Free Professional Development Opportunities
  • Medical, Dental and Vision Insurance
  • Life and Long-term Disability Insurance

Position Highlights:

  • Generous benefits and time off policies
  • Ability to work with children through a mission driven organization

Summary/objective

The Operations Support Specialist will be expected to assist with the following job duties, as determined by operational need and as assigned by the Operations Support Coordinator and/or DGS Practice Manager. The Operations Support Specialist must pass an annual HIPAA privacy and security training.

Essential functions:

Intake and Scheduling

  • Answer phone calls, prioritize messages, and use the telephone system effectively
  • Make reminder calls to patients before their scheduled appointments and document the outcomes
  • Call and reschedule patients who miss their appointments and document the no call/no show process
  • Check in patients for their behavioral health appointments and update their demographic and insurance information, verify legal guardianship if anyone other than biological parents
  • Verify insurance coverage and inform patients of any lapses or eligibility for the DGS sliding fee scale program.
  • Scan relevant documents, such as insurance cards, identification cards, and behavioral health records, before the end of the day
  • Schedule intake appointment, update appointment in computer, and notify appropriate therapist; manage intake wait list and coordinate/communicate as necessary with outpatient coordinators; send letters to legal guardian when attempts to schedule an intake appointment have not been successful
  • Prepare new patient packets for behavioral health and ensure that all new patients complete the intake assessment before their visit. Assist patients with any questions or difficulties regarding the assessment
  • Ensure that all forms are up to date and have enough copies available.
  • Schedule appointments for current outpatient and psychiatry clients and families; call clients who have not been seen in 60+ days, continue to monitor therapist and NP schedules to ensure they are full
  • Maintain a courteous, helpful, and professional attitude when dealing with co-workers, patients, and their families. Respect confidentiality at all times.

Front Desk

  • Manage waiting room, check-in/check-out clients, verify current demographics and insurance, scan insurance card, collect co-pays issuing receipt and record co-pay, notify clinician/provider of client arrival
  • Print daily schedule, notate outstanding balances, verify insurance, and confirm appointments for the following day(s)
  • Distribute mail and incoming documentation; maintain DGS forms for the site; open/close building

Medical Records

  • Maintain chart audit and verify deficiencies; open/close clinical records/charts; monitor retention and destruction of charts; distribute deficiency reports and case reviews; copy, send, scan medical records requested by third parties; pull charts for studies and insurance company audits
  • Copy all PBH service admission referral forms, enter into EMR, scan, and coordinator with Clinical Coordinator and DGS Billing Department

General Responsibilities

  • Uphold professional standards of treatment and the mission of the organization
  • Maintain a quality code of conduct, ethics and professionalism
  • Provide goal-directed and team-oriented services
  • Communicate effectively and professionally with all stakeholders

Competencies/ Capabilities:

  • Planning & organization/time management
  • Initiative/drive, and self-starter
  • Collaborative Team Member, Strong Interpersonal skills/relationships/teamwork
  • Judgment/decision making/problem solving
  • Adaptability/continuous improvement/flexibility
  • Commitment and willingness to professional growth and development

Supervisory responsibilities: None

Work environment: Office-based

Physical demands:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Travel required: Minimal, may be asked to travel between sites on occasion

Minimum qualifications:

  • High school diploma or general education degree (GED); or at least three months’ related experience and/or training; or equivalent combination of education and experience.
  • Ability to prioritize tasks and handle multiple assignments simultaneously
  • Ability to maintain confidentiality

Preferred qualifications:

  • Medical records and medical scheduling experience

EEO:

Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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Program Support Manager

28401 Wilmington, North Carolina Maximus

Posted 13 days ago

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Job Description

Permanent
Description & Requirements

Maximus is seeking a driven and organized Program Support Manager to lead initiatives from conception to completion. In this role, you will coordinate project teams, assign responsibilities, develop schedules, and manage resources to ensure successful delivery. You'll oversee all operational aspects, make strategic decisions, maintain budgets, and communicate progress effectively to stakeholders. We value innovative thinking and encourage you to recommend new methods and techniques to enhance project outcomes, all while ensuring compliance with rigorous quality standards.

*** This is a limited-service position created to accommodate a specific business need. This Limited-Service hire will be a Maximus employee who will receive full benefits, but for a limited period of time that does not have a defined end date. There may be a possibility to become a regular full-time hire based on business need and individual performance. ***

Why Maximus?

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Competitive Compensation - Quarterly bonuses based on performance included!

ssential Duties and Responsibilities:

- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.

- Oversee all facets of project operations.

- Deploy resources to address all operational needs.

- Make informed decisions and ensure adherence to budgets.

- Communicate updates and project status effectively and efficiently.

- Recommend innovative methodologies, techniques, and criteria for projects.

- Ensure adherence and compliance to internal and external quality standards.

Minimum Requirements

- Bachelor's degree in related field.

- 3 Years of leadership experience required

-Experience in Microsoft dynamics required

- Contracting experience preferred

- Accounts Payable knowledge Preferred

- This is a remote position that will have occasional travel up to 25%

- 3 years of experience with Call center/Contact Center required

- Bachelor's degree required in one of the following fields: Project Management, Business Administration, Business

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

84,000.00

Maximum Salary

$

86,000.00

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On-Call Support Staff

Wilmington, North Carolina Focused Staffing

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Job Description

Job Description

Job Description

On-Call Support Staff (Admin Assistant)

Job Summary:

We are seeking a dedicated Support Staff Member to join our partner school. This role is crucial in ensuring the efficient operation of our school by handling administrative tasks, maintaining facilities, providing technical support, and assisting with events. The ideal candidate will be organized, communicative, and able to work both independently and collaboratively.

Key Responsibilities:

  • Administrative Support:
    • Answer phones and manage incoming calls.
    • Maintain accurate records and assist with enrollment processes.
    • Provide administrative assistance to teachers and administrative staff as needed.
  • Facilities Maintenance:
    • Ensure school facilities are clean and safe for students and staff.
    • Perform routine maintenance tasks to prevent issues.
  • Technical Support:
    • Troubleshoot and resolve technical issues with classroom and office equipment.
    • Assist in setting up equipment for events and presentations.
  • Event Coordination:
    • Assist with planning and coordinating school events.
    • Help set up and prepare venues for events.
  • General Support:
    • Offer support to teachers and administrative staff on an as-needed basis.
    • Participate in team meetings to stay updated on school activities.

Qualifications:

  • Relevant experience in administrative or maintenance roles.
  • Strong organizational and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; further education or certifications in relevant fields are a plus.

Work Environment:

  • The role involves working in a fast-paced school environment.
  • Must be able to lift up to 25 pounds and stand for extended periods.
  • Availability to work flexible hours, including occasional evenings for events.

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Youth Peer Support Specialist

Wilmington, North Carolina DELAWARE GUIDANCE SERVICES FOR CHILDREN

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Job Description

Job Description

About Delaware Guidance Services

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.

Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers.

Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth


Why Work at Delaware Guidance Services?

DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:

  • Competitive Compensation
  • Incentive Pay for Specific Roles
  • Generous Paid Time Off (starting at 44 days of paid leave a year )
  • Up to 8% Annual Contribution to Your Retirement Fund
  • Free Professional Development Opportunities
  • Medical, Dental and Vision Insurance
  • Life and Long-term Disability Insurance


Job Description

Summary/objective

Under the supervision of the Crisis Clinical Coordinator, the Youth Peer Support Specialist will provide peer mentoring services, include peer counseling, mentoring, support, and advocacy according to the needs, interests and perspectives of youth receiving services from the Mobile Response and Stabilization Services (MRSS) program due to an identified crisis. The ultimate goal of peer mentoring is to engage the youth in the support available, advocate for the needs of the youth, and assist in transitioning into other support services that may be needed in the community.

The focus of the Youth Peer Support Specialist is to support the youth during the risk assessment that occurs when a request is made to the MRSS program and to provide ongoing mentoring while the MRSS case is open. The Youth Peer Support Specialist will work closely with the MRSS crisis clinician to help the youth achieve their goals and find stability in the community.

In addition, the incumbent is responsible for documentation of mentoring services provided from intake through discharge. This position is available due to grant funding that will end on September 30, 2025.

Essential functions:

Risk Assessment Mentoring

  • Maintain professional, trauma-informed, and empathetic interactions during crisis interactions with children, families, and stakeholders
  • Use critical thinking and risk management skills when connecting with youth during mentoring
  • Understand and utilize knowledge about warning signs and risk factors associated with suicide risk and risk of harm to others
  • Develop comprehensive skills in providing support for youth in crisis

Case Management

  • Provide individual peer support and counseling
  • Share lived experience related to recovery, when appropriate
  • Conduct routine home visits
  • Communicate with and provide appropriate documentation to the DPBHS team, as needed
  • Communicate with appropriate stakeholders to maintain a systems-based approach to assisting with the youth’s stabilization
  • Maintain complete, accurate, and timely documentation

General Responsibilities

  • Uphold professional standards of peer mentoring and the mission of the organization
  • Maintain a quality code of conduct, ethics and professionalism
  • Provide goal-directed and team-oriented services
  • Communicate effectively and professionally with all stakeholders

Competencies/ Capabilities:

  • Reliability & Flexibility
  • Customer Service
  • Written and Verbal Communication
  • Collaboration and Teamwork

Supervisory responsibilities: None

Work environment: Community-Based, Office location in Lewes or Wilmington

Travel required: Travel to locations where the client resides or is located

Minimum qualification:

  • Lived experience as a youth who experienced support due to behavioral health needs
  • Young Adult ages 18-24 years old
  • High School Diploma or Equivalent
  • Valid driver’s license and satisfactory driving record

EEO:

Delaware Guidance Services is an Equal Opportunity Employer

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Support Staff - The Quoin

Wilmington, North Carolina Method Co.

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Job Description

Job Description

We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.

The Server Assistant / Food Runner is the telecommunication line in the restaurant; their communication style needs to be concise, clear, and courteous. Server Assistant / Food Runner need to be knowledgeable about all aspects of the restaurant and city: food, beverage, service standards, local attractions, entertainment, etc. If they don’t know an appropriate response, they will seek it. Server Assistant / Food Runner at Lowland will be guidebooks not only for the restaurant but for the city. They will be snappy with their knowledge, quick on their feet, and calm of mind and body. They will constantly strive to expand their knowledge and willingly share with other staff members to ensure the strongest team possible.


Server Assistant / Food Runner Job Responsibilities:

  • Assist Servers in providing warm and efficient service to all guests
  • Service tables with enthusiasm and a genuine smile welcoming their presence
  • Adhere to established service standards and protocols
  • Deliver orders timely and correctly, and perform table maintenance in an efficient and gracious manner
  • Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
  • Assist servers in proper rotation and polishing of glassware, silverware, and other service items
  • Follow proper hospitality standards when interacting with any guest
  • Come to work prepared with appropriate tools, laundered and pressed uniform, correct shoes, and a good attitude
  • Strong, upbeat and positive personality
  • Commitment to high standards with impeccable attention to detail
  • Ability to multi-task in a high volume, fast paced environment
  • Team and oriented mentality
  • Dependability
  • Passion for food, beverage and hospitality

Required Experience:

  • Knowledge of both classic and current food and beverage trends
  • Minimum 1-2 years of experience in an upscale restaurant setting
  • Must have excellent written and verbal communication skills
  • Must be a team player with a strong work ethic
  • Ability to lift, move, carry 30 – 40 lb boxes / bins / trays

Working Conditions/Environment

  • The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
  • Agility in executing fast-paced movements to navigate different areas of the property efficiently.
  • The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
  • The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Method Co., along with its affiliates, is an e qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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IT Support Applications Analyst

Wilmington, North Carolina Mondo

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Job Description

Job Description

Apply now: IT Support Applications Analyst, location is Hybrid (Wilmington, DE).

Job Title: IT Support Applications Analyst
Location-Type: Hybrid (Wilmington, DE – 3 days onsite)
Start Date Is: June 23 or ASAP
Duration: Contract through End of 2025 (likely to extend)
Compensation Range: $25-29/hr on W2 ONLY (no c2c)

Job Description:
Provide Tier 1-2 support for research-focused digital applications, ensuring smooth operations and excellent customer service for scientific end users.

Day-to-Day Responsibilities:

  • Troubleshoot issues within EDL, ELNs, and Chemdraw applications

  • Sort and route incoming requests to appropriate business units

  • Convert reports to PDF/A for server storage

  • Manage user access through Azure Active Directory

  • Interface with scientists and researchers to resolve technical issues

  • Collaborate on continuous application improvements

  • Document issues and feedback for future upgrades

Requirements:

  • Must-Haves:

    • Communication experience - changing environment

    • Active Directory / Azure

    • Customer Service

    • Application Support (Tier 1-Tier 2)

      • ELN (Electronic Lab Notebook) // Laboratory Information Systems

    • Independent learning and not needing hand held / learn quickly

    • Good team worker / understanding updates, improvement, and learning

    • Associates or Bachelors

    • Someone who has some knowledge on how to code (when there are issues with ELN, not frequent, not an everyday issue)

  • Nice-to-Haves:

    • EDL Experience (Electronic Document Library) SIMS, EDL

    • Material science background / STEM

    • Database understanding - SQL - intro/beginning

    • Application Servers

    • Someone who has communication experience, taking the lead on sending things over

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DIRECT SUPPORT PROFESSIONAL - Part Time

Wilmington, North Carolina Apis Services Inc

Posted today

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Job Description

Job Description

Job Description

We’re Hiring at RHD!

Behavioral Health

Direct Support Professional (DSP)

$16/hr

Part-Time (8 hour, 16, hour, 24 hour, 32 hour shifts available)

Shifts Available on:

8a-4p, 4p-12a & 12a-8a

7a-3p, 3p-11p & 11p-7a

ABOUT THE ROLE

The Direct Support Professional is responsible for safety and supervision of our consumers with Intellectual Developmental Disabilities, Behavioral health histories to facilitate healthy and socially acceptable behaviors while living in community-based sites. This position will coordinate with clinical staff, implement residentially based interventions and assist the clients in achieving their clinical assignments. The DSP is responsible for fulfilling the obligations as outlined in the client’s program plan. The DSP will prompt or assist, as necessary, to ensure the clients participate in the activities of daily living, in both the home and the community. A commitment to the RHD values should be demonstrated as job duties are performed.

RESPONSIBILITIES

• Provide supervision of individuals in accordance with the person-centered ISP; supporting someone to work towards outcomes identified in ISP and other Person-Centered Support Plans

• Complete required documentation • Administer Medication

• Provide transportation to consumers • Support consumers in activities of daily living, meal prep, toileting, hygiene, as appropriate

• Assist in Community Integration Activities and access to community Supports including medical appointments, social security access, etc.

• Complete all other miscellaneous tasks as assigned by supervisor

REQUIREMENTS

• High School diploma or GED is required, associates or bachelor’s degree is preferred

• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.

• Prior experience in the human services field, preferred.

• Valid driver’s license

• Subject to employment screenings and background checks.

• Successful completion of orientation and training.

ADDITIONAL QUALIFICATIONS

• Computer knowledge of MS Office, and other HR applications is a plus, not required.

• Possess strong verbal and written communication skills.

• Must be proactive, organized, and possess great follow-up skills.

• Must have the skill/ability to collaborate, partner with, and provide exceptional customer support to a variety of affiliate partners within the organization.

• Three- year Motor Vehicle Record and valid Delaware driver’s license

BENEFITS

  • Medical, Dental, and Vision benefits
  • 401k, Life, Disability Insurance
  • Generous Paid Time Off (PTO)
  • Paid Training, Career Advancement
  • DailyPay - A benefit that allows you to access your pay when you need it
  • HSA, FSA
  • Life Assistance Program
  • A Great Team Environment
  • Competitive Wages
  • Wellness Program

ABOUT RHD

RHD is an affiliate of APIS Services, Inc. RHD/'Community Choices' and RHD/'Mainstay Delaware' are both programs that provide a wide range of residential options, non-traditional day programming, consultative nursing and behavioral services and other support services to support individuals with developmental and other disabilities achieve their personal goals by expanding their horizons and opportunities in the community. Our program goals and implementation strategies of delivering quality services are based on Person-Centered Planning, safe community inclusion and participation, improving life skills, self-independence and sufficiency.

ABOUT APIS

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organization's stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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