Lead Store Operations Manager

55401 Minneapolis, Minnesota $85000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a prominent leader in the retail sector, is seeking an experienced and dynamic Lead Store Operations Manager to oversee operations at their flagship location in Minneapolis, Minnesota, US . This role offers a hybrid work model, blending in-office leadership with remote flexibility. The Lead Store Operations Manager will be responsible for ensuring the seamless day-to-day functioning of the store, driving sales performance, and cultivating an exceptional customer experience. Key responsibilities include managing inventory levels, optimizing visual merchandising, and implementing effective operational strategies to enhance efficiency and profitability. You will lead and motivate a diverse team of retail associates, providing ongoing training, performance feedback, and career development opportunities. This role requires a strategic thinker with a keen eye for detail and a proven ability to manage budgets, control costs, and achieve key performance indicators. You will also be responsible for adhering to all company policies and procedures, ensuring a safe and secure working environment for staff and customers. Collaboration with the corporate team on marketing initiatives, product launches, and operational improvements will be a critical aspect of this position. The ideal candidate will possess strong leadership, communication, and interpersonal skills, with a comprehensive understanding of retail management best practices. You should be adept at analyzing sales data, identifying trends, and developing actionable plans to drive sales growth. Experience with point-of-sale (POS) systems and inventory management software is essential. This hybrid role requires availability for in-office presence on designated days to effectively lead the team and engage with stakeholders. Our client is committed to fostering a supportive and rewarding work environment, offering competitive compensation and benefits.

Location: Minneapolis, Minnesota, US
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Assistant Store Manager - Operations

55423 Richfield, Minnesota Home Depot

Posted 7 days ago

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**Position Purpose:**
Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
**Key Responsibilities:**
+ 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
+ 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
+ 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
+ 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
+ 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
**Direct Manager/Direct Reports:**
+ This position reports to Store Manager
+ This position has 0 direct reports.
**Travel Requirements:**
+ Typically requires overnight travel less than 5% of the time.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ 3
**Minimum Leadership Experience:**
+ 2 + years of leadership experience
**Preferred Leadership Experience:**
+ 3 + years of leadership experience
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Collaborates
+ Communicates Effectively
+ Customer Focus
+ Resourceful
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $66,350.00 - $93,850.00
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