Senior Store Operations Manager

55401 Minneapolis, Minnesota $80000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Senior Store Operations Manager to lead and optimize the performance of their flagship retail store. This is a critical on-site role, responsible for overseeing all aspects of store operations, including staff management, sales performance, customer experience, inventory control, and visual merchandising. You will be instrumental in driving sales, fostering a positive and productive work environment, and ensuring adherence to company standards and policies. The ideal candidate will possess strong leadership capabilities, a deep understanding of retail best practices, and a passion for delivering exceptional customer service. You will manage a team of store associates and assistant managers, setting clear goals and providing the coaching and support necessary for their success.

Key Responsibilities:
  • Oversee daily store operations to ensure smooth and efficient functioning.
  • Drive sales performance by setting targets, motivating the sales team, and implementing effective sales strategies.
  • Manage staff schedules, training, performance reviews, and professional development.
  • Ensure a superior customer experience by upholding high standards of service and resolving customer inquiries and issues promptly.
  • Manage inventory levels, implement loss prevention strategies, and conduct regular stock audits.
  • Oversee visual merchandising standards to create an attractive and engaging store environment.
  • Ensure compliance with all company policies, procedures, and safety regulations.
  • Analyze sales data and operational metrics to identify areas for improvement and implement corrective actions.
  • Manage store budget and control expenses effectively.
  • Foster a positive and collaborative team culture.
  • Act as a brand ambassador, representing the company's values and mission.
  • Partner with the district and corporate teams on strategic initiatives.

Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
  • Minimum of 5 years of retail management experience, with a proven track record of success in driving sales and managing store operations.
  • Strong leadership, team-building, and motivational skills.
  • Excellent customer service and communication abilities.
  • Proficiency in retail POS systems, inventory management software, and basic computer applications.
  • Ability to analyze sales reports and make data-driven decisions.
  • Understanding of visual merchandising principles and loss prevention techniques.
  • Flexibility to work varied hours, including evenings, weekends, and holidays, as required by store operating needs.
  • Demonstrated ability to manage a team effectively and develop talent.
Join our vibrant retail team in **Minneapolis, Minnesota, US**, and take charge of creating an exceptional shopping experience for our valued customers.
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Senior Store Operations Manager, Luxury Retail

55401 Minneapolis, Minnesota $95000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a renowned international luxury brand, is seeking a dynamic and experienced Senior Store Operations Manager to oversee their flagship boutique in Minneapolis, Minnesota, US . This leadership role is crucial for ensuring exceptional customer experiences and driving operational excellence within a high-end retail environment. You will be responsible for managing all day-to-day store operations, including visual merchandising, inventory management, staff scheduling, and sales performance. The ideal candidate will possess a proven track record in luxury retail management, with a deep understanding of clienteling, sales strategies, and brand ambassadorship. You will lead, motivate, and develop a team of sales associates and assistant managers, fostering a positive and results-oriented work culture. Key responsibilities include achieving and exceeding sales targets, controlling operational costs, and ensuring adherence to brand standards and procedures. You will also play a key role in client acquisition and retention, building strong relationships with VIP customers. A passion for luxury goods, an impeccable sense of style, and outstanding interpersonal skills are essential. The ability to analyze sales data, identify trends, and implement actionable insights is critical. You will also be responsible for store opening and closing procedures, ensuring the security of merchandise and the store environment. This position offers an exciting opportunity to manage a prestigious retail location, contribute to the success of a globally recognized brand, and develop your career in the luxury sector. Join a team dedicated to delivering unparalleled service and product excellence.
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Customer Service

55044 Lakeville, Minnesota Hy-Vee

Posted 2 days ago

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Customer Service

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title: Customer Service

Department: Grocery

FLSA: Non-Exempt

General Function: Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies:

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: None

Primary Duties and Responsibilities:

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include) escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail.
  • Processes Western Union orders.
  • Sells money orders, cashes payroll, personal, ADC, and social security checks.
  • Sells hunting and fishing licenses.
  • Breaks down and puts money in utility drawers.
  • Signs on postal department, breaks down, and turns off postal register.
  • Processes paid outs.
  • Sends faxes for customers.
  • Counts the days' coupons.
  • Processes refunds for customers and department approved refunds.
  • Answers the telephone for the store using appropriate telephone techniques.
  • Utilizes the intercom system for paging, etc. using appropriate procedures.
  • Removes trash in a timely manner.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

  • Signs on and off lottery machines.
  • Assists customers with dry cleaning where applicable.
  • Assists customers at the registers where necessary.
  • Sells and redeems lottery tickets.
  • Processes bottle refunds.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Education and Experience:

High school or equivalent experience and over six months up to one year of similar or related work experience.

Physical Requirements:

  • Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently.
  • Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing.

Working Conditions:

This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure.

Equipment Used to Perform Job:

Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.

Contacts:

Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies.

The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.

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Customer Service

55044 Lakeville, Minnesota Hy-Vee Supermarket

Posted 6 days ago

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Job Description

Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and Customer Service, Store Manager, Store Director, Retail, Grocery, Customer

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Customer Service

55044 Lakeville, Minnesota Minnesota Staffing

Posted 6 days ago

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Job Description

Customer Service

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This position is responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism. Reporting to the District Store Director, Store Manager, and Assistant Managers of Store Operations, Perishables, and Health Wellness, this position does not have any home positions that report to it.

Primary duties and responsibilities include providing prompt, efficient, and friendly customer service, smiling and greeting customers in a friendly manner, assisting customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, answering the telephone promptly, working with co-workers as a team to ensure customer satisfaction, weighing postal packages, processing certified, express, UPS, registered, and insured mail, processing Western Union orders, selling money orders, cashing payroll, personal, ADC, and social security checks, selling hunting and fishing licenses, breaking down and putting money in utility drawers, signing on postal department, breaking down, and turning off postal register, processing paid outs, sending faxes for customers, counting the days' coupons, processing refunds for customers and department approved refunds, answering the telephone for the store using appropriate telephone techniques, utilizing the intercom system for paging, removing trash in a timely manner, maintaining strict adherence to department and company guidelines related to personal hygiene and dress, and adhering to company policies and individual store guidelines.

Secondary duties and responsibilities include signing on and off lottery machines, assisting customers with dry cleaning where applicable, assisting customers at the registers where necessary, selling and redeeming lottery tickets, processing bottle refunds, assisting in other areas of store as needed, and performing other job related duties and special projects as required.

Knowledge, skills, abilities, and worker characteristics include the ability to solve practical problems, do arithmetic calculations involving fractions, decimals, and percentages, file, post, and mail materials, copy data from one record to another, interview to obtain basic information, guide people and provide basic direction, and physical requirements including stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing.

Working conditions include being continuously exposed to dirt and noise in a fast-paced work environment with significant pressure. Equipment used to perform the job includes a fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts include daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies.

The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience. For information on company benefits visit Hy-Vee's benefits page.

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Customer Service

55038 Hugo, Minnesota Domino's Pizza LLC

Posted today

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Job Description

Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts w Customer Service, Restaurant, Retail, Customer

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Customer Service Advisor

55420 Bloomington, Minnesota Valvoline Instant Oil Change

Posted 1 day ago

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Job Description

What You’ll Do:

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting

impressions and build loyal customers by using product knowledge and services to present oil change options and

additional services. No matter your experience, our training program will prepare you to communicate successfully

with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you

become an expert on our products, services, and company knowledge.


At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied

backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with

disabilities are strongly encouraged to apply.


The perks and benefits we’ll provide you*:

  • Competitive weekly pay - $19.00 per hour
  • Paid on-the-job training – No previous automotive experience is required
  • Flexible work schedule: No late evenings or holidays
  • Paid time off (PTO), and holiday pay
  • Company provided uniforms and tools
  • Tuition and certification assistance and access to a FREE online university
  • Medical and prescription drug coverage – with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans – 100% match up to 5%
  • We promote from within – a commitment we are passionate about
  • Back-up Child and Elder Care
  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services


*Terms and conditions apply, and benefits may differ depending on location.


What you’ll need to succeed:

  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
  • Effective interpersonal and oral communication skills
  • Interacting with people face-to-face
  • Eagerness to learn and grow
  • Occasionally lift up to 50 pounds
  • Willing to be top-side technician cross-trained
  • Have full mobility and can work with your hands above your head
  • Can stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • English fluency in reading, writing, and speaking


How you’ll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and

to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair

and honest values, we’re here to help you reach every milestone.


*Terms and conditions apply, and benefits may differ depending on location


Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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