80 Tech Related jobs in Garland

• Provide phone, webchat, and in-person support to end users on a variety of Information Technology related issues and requests
• Research and resolve basic network related issues (Connectivity, ISP modems, router, etc.), hardware, and software application, and printer problems
• Document and track the details of the problem, both status and resolution, within the companies help desk tracking application
• Communicate with the user while working the problem and ensures successful and timely completion of the problem
• Provide assistance with office moves, computer refreshes on an as-needed basis
• Administer Office 365 user accounts and business applications
• Complete service requests, fully documenting each step of the troubleshooting process
• Regular and reliable attendance
• Must be able to lift up to 50 lbs. unassisted

• High school degree required. In addition, 1 to 3 years related experience and/or training in an IT support environment
• Must have experience with Microsoft Windows 8/10
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Experience with Microsoft Active Directory/Active Roles, Microsoft Exchange, Microsoft Lync/Skype/Teams, Microsoft Print Services, Microsoft Office 2013/2016/365, Windows Defender (or other anti-virus)
• Experience and ability to support Apple iOS phone and tablets

• Microsoft Office 365, Azure, Terminal Services/Virtual Desktop
• A+ and/or MCICT, MCITP, MCP, MCDST, XP/MCP certifications, Dell Hardware (laptops, desktops and printers)

• Competitive salary
• Exposure to advanced technology platform(s)
• Benefits Package (after 90 days)

North Texas Municipal Water District (NTMWD) provides vital wholesale water, wastewater and solid waste management services to more than two million people who call North Texas their home. Our culture is deeply ingrained in our core values of Integrity, Trust, Respect, Unity, Service, and Teamwork (ITRUST). Our employees will tell you they feel a sense of purpose and have a daily opportunity to make a positive impact on the cities we serve by helping to provide services that their residents and businesses need to thrive. We offer an array of excellent benefits, including comprehensive health and wellness packages, generous paid time off, professional development opportunities, and a robust pension plan to help secure our employees' financial future. If you are looking for a rewarding, long-term career where you can make a meaningful impact on the North Texas region, look no further than NTMWD!

Information Technology Security Manager

Section 1 - Position Summary

The IT Security Manager manages and performs highly advanced information security, providing strategic guidance, direction, and planning. This position develops security business continuance standards, action plans, and is responsible for the District's security architecture and policies based on business needs, risk assessments and regulatory requirements. Makes recommendations for improvement, and schedules / performs periodic penetration tests, vulnerability assessments, and risk assessments. Works closely with Security Operations Center (SOC) consultants, reviews reports, and analyzes threats. Maintains the District's cybersecurity policies and procedures and ensures that the District maintains compliance. Supervises and works closely with assigned staff.

Section 2 - Major Responsibilities

1.Oversees the deployment and maintenance of the District's security infrastructure.
2.Develops and implements extensive security plans, policies, and procedures to protect personnel, assets, andinformation.
3.Leads, trains, and supervises security personnel, ensuring they have the necessary skills and knowledge to performtheir duties effectively.
4.Conducts regular security assessments and audits to identify vulnerabilities and areas for improvement.
5.Coordinates with relevant stakeholders to develop and maintain emergency response plans and procedures.
6.Manages access control systems, surveillance equipment and other security technologies to ensure properfunctioning and effectiveness.
7.Collaborates with internal departments to ensure compliance with security protocols and standards.
8.Investigates security breaches, incidents and violations, documents findings and implements corrective actions.
9.Maintains strong relationships with external partners, such as law enforcement agencies and security vendors, toenhance security capabilities.
10.Educates employees on security awareness, policies and procedures through training programs and communicationinitiatives.
11.Obtains, monitors, reviews, and analyzes reports, logs, and other security-related information from varioustools, network and other computing devices, external intelligence sources, employees, and partners.
12.Utilizes security logs and tools to identify vulnerabilities in systems and detect anomalous activity.
13.Works with the IT Infrastructure and Support Manager to develop security measures for network operations,applications, servers, and workstation groups to deliver actionable guidance to mitigate risk from the evolvingthreat environment and existing vulnerabilities.
14.Proactively identifies gaps in the security visibility provided by current tools and services. Maintains threatlandscape awareness.
15.Utilizes all available resources to provide real-time intelligence during incident-response activities.
16.Maintains and periodically updates Incident Response, Business Continuity, and Disaster Recovery Plans.
17.Researches relevant security trends and technologies. Makes recommendations to the Assistant Deputy IT and assists with budgeting.
18.Performs other duties as assigned.

Section 3 - Knowledge, Skills & Abilities

1.Experience with security tools such as firewalls, anti-malware, Intrusion Detection / Intrusion Prevention systems (IDS / IPS), Data Leak Prevention (OLP), Unified Threat Management (UTM), Security Information and Event Management (SIEM).
2.Ability to maintain and improve Cyber knowledge skillset.
3.Knowledge of security across various platforms (operating systems, mobile devices, cloud, and wireless)
4.Ability to utilize multiple resources to maintain threat landscape knowledge.
5.Familiarity with common information security standards such as ISO-27000 and NIST SP 800 series.
6.Applicable knowledge of information technology and networking.
7.Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.
8.Must have fundamental computer forensics skills.
9.Strong analytical, communication and problem-solving skills.

Section 4 - Education and Experience

1. Bachelor's degree in computer science, Business Information Systems (BIS), Management Information System (MIS) or a computer related field. Equivalent experience and education can be substituted.
2. Minimum of 5 years' experience in IT Security or related field with a minimum of two years supervisory experience. Must have one of the following certifications or earn within the first year of employment with the District.
• Global Information Assurance Certification (GIAC)
• GIAC Security Essentials (GSEC)
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
3. Requires project management, budgeting, organizational and excellent communication skills. Must exercise good judgment based upon established procedures and policies.
4. Requires a valid Texas Driver's License.

Section 5 - Environmental Factors, Activity Levels and Equipment

This position requires minimum physical exertion with daily lifting requirements of up to 50 pounds. Significant finger dexterity required. Activities may include carrying office materials, pulling, and pushing file drawers and organizing paperwork. Duties are almost always carried out in an office environment. Equipment used includes a Network Computer System and/or personal computer, various printers, calculators, copier, and telephone.

Thank you for considering a career with us! We value diversity, equal opportunity, and a positive work environment. We are committed to providing a rewarding and fulfilling career with opportunities for growth and development. If you are passionate about making a difference and contributing to a dynamic and growing organization, we want to hear from you. Apply today and let's explore the potential of working together to provide affordable, safe and reliable water, wastewater, and solid waste management services to the North Texas region.

• Develop a Corporate information security vision and strategy aligned with organizational priorities.
• Establish and cultivate a team of IT Security experts within Business Units.
• Ensure Security compliance with IT Manual and oversee Security Governance & Compliance.
• Lead Internal IT General Controls and Cyber Security Audits.
• Collaborate with Business Unit IT teams to develop and maintain the Corporate Cyber Security Incident Response Plan.
• Conduct Tabletop Reviews of the Incident Response Plan.
• Assist in designing and administering Cyber Security Awareness Training.
• Manage threat response, vulnerability management, and risk mitigation.
• Lead the information security function across the organization.
• Provide regular reporting on the information security program status to senior leaders.
• Work with vendor management teams to ensure information security requirements in contracts.
• Establish a metrics framework to measure the efficiency of Security and Data Governance Programs.
• Create and manage an information security awareness program.
• Manage the budget for the function.
• Partner with business and executive leadership to ensure security measures in application and platform development.

• Detailed understanding of Network Devices, Anti-Malware solutions, Intrusion Prevention Systems, Web Content filtering solutions, DLP Technologies, Web Application Firewalls, and SIEM Solution.
• Certifications such as CISA, CISM, CISSP, CompTIA Security+ are desirable.
• Knowledge of Cyber Security Frameworks like NIST, CSF preferred.
• Minimum 7+ years of experience in information services with 5 years in Information Security domains.
• Bachelor's Degree required, with a concentration in computer science preferred.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.

Want to start your journey with the Navy?

Apply Now

Enlisted None

What to Expect

Information Systems Technician

More Information

Responsibilities

Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:

INFORMATION SYSTEMS TECHNICIAN (IT)

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Ensuring the proper security and handling of communications materials, systems and equipment
• Performing diagnostics and data recovery operations and maintaining logs

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Performing diagnostics and data recovery operations, and maintain logs
• Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
• Operating and maintaining testing and auxiliary equipment
• Ensuring the proper security and handling of communications materials, systems and equipment

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.

Want to start your journey with the Navy?

Apply Now

Enlisted None

What to Expect

Information Systems Technician

More Information

Responsibilities

Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:

INFORMATION SYSTEMS TECHNICIAN (IT)

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Ensuring the proper security and handling of communications materials, systems and equipment
• Performing diagnostics and data recovery operations and maintaining logs

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Performing diagnostics and data recovery operations, and maintain logs
• Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
• Operating and maintaining testing and auxiliary equipment
• Ensuring the proper security and handling of communications materials, systems and equipment

Aimbridge Corporate - Information Technology Director, Enterprise Systems Address 5301 Headquarters Drive, Plano, TX, 75024 Job Description The Director, IT Project Management will work with various departments within Aimbridge Hospitality to manage enterprise applications projects within the IT department project portfolio. The incumbent in this role must have experience in leading high-profile enterprise application enhancement, deployment, and refresh projects. This includes tracking of associated expenditures, timelines, and resource assignments. This role will define and drive implementation and updates to business applications and will lead project teams through the full project lifecycle to deliver on key business objectives. The individual must be familiar with standard program/project concepts, practices, and procedures. He/she must possess the ability to lead a team and rely on their experience and professional judgment to plan and accomplish goals. QUALIFICATIONS: Experience leading high profile, enterprise level projects. Knowledge and successful experience with full Software Development Life Cycle (SDLC), QA, and release management processes. Must be motivated, independent and self-sufficient. Able to receive an assigned task and see it through to completion with minimal supervision. Ability to quickly analyze situations, correlate ideas, and make decisions on issues and resolutions. Experience leading cross-functional teams such as Accounting, Treasury, Tax, Accounts Payable, Operations, IT, Security, etc. Strong presentation, communication and facilitation skills. Experience working with internal and external partners to deliver services. Ability to interact with executive stakeholders. Minimum 10+ years of experience in project management. JOB RESPONSIBILITIES: Accountable for achieving project objectives on assigned projects. Lead IT and business assigned resources together as a single team to achieve those objectives. Creates project execution standards using defined Aimbridge tools and processes. Manage full life-cycle implementation projects including enterprise applications such as Oracle JDE, Robotic Process Automation, Vendor Management, E-Procurement and Accounts Payable systems. Most projects include integrations with upstream and downstream systems and processes. Leads projects in business acquisition scenarios. Create and maintain appropriate project documentation during all phases of project work, including project plans, communication plans, budgets, resource allocation documentation, project deliverables, project lessons learned, etc. Maintain consistent communication with business stakeholders to manage expectations, ensure business pains are understood, and that business requirements/user stories are well documented. Lead the creation and documentation of functional process flows, requirements traceability, test plans and test cases, and execution of appropriate testing to ensure quality deliverables. Anticipate project risks and issues to keep the project on track. Propose risk mitigations, take corrective action, and escalate items as needed. Provide mentorship to other project management staff, where appropriate. #J-18808-Ljbffr