133 Technical Positions jobs in Bessemer
Technical Specialist
Posted 14 days ago
Job Viewed
Job Description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
Description
- Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
- Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
- Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
- Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
- Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
- Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
- Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
- Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Preferred Qualifications
You can:
- Demonstrate technical expertise of Apple products and services.
- Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
- Navigate customer service issues with care and strong interpersonal skills.
- Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
- Work in a fast-paced environment and balance multiple tasks at the same time.
- Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be trusted with sensitive or confidential information, keeping with Apple's core values.
- Be curious and open to learning from others and helping each other grow.
On-site
Requisition IDRetail3
Job BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (
Application LinkSeasonal, Operations Technical Specialist
Posted 14 days ago
Job Viewed
Job Description
Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. Its an exciting time to be a part of H&R Block!
What you'll do.:As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Blocks tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, youll
Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
Deliver supplies and materials to and from tax office locations in a timely and organized manner
Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
Maintain an inventory of district resources
Track and control hot spare computer equipment in the district
Document hardware problems and their resolution within the ticketing system
Maintain up-to-date technical knowledge of the departments supported products and systems
Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team.:
Education:
High school diploma or equivalent
Work Experience:
Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
Must have reliable transportation to travel between office locations as required
Must be able to work independently
Must be able to lift 55 pounds
Demonstrated decision-making, analytical, and problem-solving skills
Demonstrated organization, prioritization, and project coordination skills
Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
Effective time management and multi-tasking skills
Ability to follow direction
Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. Youll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit .
Equal Opportunity Employer : H&R Block does not tolerate discrimination based on a persons race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Technical Support Specialist
Posted 4 days ago
Job Viewed
Job Description
Job DescriptionJob Description
Position Overview
This role is part of a 24/7/365 team that provides critical support for computer systems and applications, offering diagnostic services and acting as the main communication link between customers, support staff, and management. The team ensures smooth operations and rapid resolution of technical issues, especially in high-pressure situations.
Education & Experience Requirements
- A formal education in Computer Science or a related IT field, or equivalent professional experience, is required.
Knowledge, Skills & Abilities
- Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. You will work closely with coordinators, transmission control center personnel, and management, often in a collaborative and high-stress environment.
- Strong customer service skills with a focus on delivering quality support.
- Knowledge of regulatory compliance requirements, including Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal standards.
- Capable of multitasking and prioritizing tasks based on urgency and the operational impact on the Bulk Power System.
- Ability to follow and apply Change Management processes and established procedures accurately.
- Familiarity with Windows-based operating systems is .
- Experience with AIX or other UNIX-based operating systems is advantageous.
- Knowledge of distributed computer networks is a plus.
- Strong relationship-building skills, particularly with key customers.
- Flexibility to work nights, weekends, and holidays as part of a rotating shift schedule.
- Critical thinking and problem-solving abilities are essential.
Key Responsibilities
- Monitor the health and availability of primary SCADA and related systems on a daily basis.
- Provide front-line problem resolution and coordinate repairs with EMS Department staff and/or other personnel.
- Notify key customers about system outages or events that may impact other critical systems.
- Offer feedback to the Team Lead and Supervisor for continuous process improvement and to enhance customer satisfaction.
- Track and document all cases to completion in collaboration with EMS Department staff.
- Comply with electronic and physical access policies.
- Provide ongoing support for Business Continuity and Disaster Recovery systems.
Additional Requirements
- Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct.
- Adhere to Separation Protocols as part of company policy.
- Must meet all requirements outlined by the Southern Company Insider Threat Program.
- Successful candidates will undergo enhanced screening, including background checks, drug screening, and psychological assessment.
- This position may require on-site presence at the control center during severe weather events, as part of essential personnel requirements.
- This position involves shift work, with rotating 8- or 12-hour shifts that may include day and night hours.
Technical Support Specialist
Posted 14 days ago
Job Viewed
Job Description
Duration: 3 Years
Location: Birmingham, AL 35203
Position: Onsite
5-10 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity.
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Technical Specialist (The Summit R225)
Posted 3 days ago
Job Viewed
Job Description
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link
Technical Specialist (The Summit R225)
Posted 3 days ago
Job Viewed
Job Description
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link
Technical Support Specialist /4P103
Posted 14 days ago
Job Viewed
Job Description
Location: Birmingham, Alabama
Position Summary
The Technical Support Specialist (Energy Management Systems) is part of a contracted 24x7x365 team responsible for frontline computer systems and application diagnostics and support. This role serves as the primary communication channel between customers, support personnel, and management.
Education & Experience Requirements
- Formal education in Computer Science or a related IT field, or equivalent experience.
- Excellent interpersonal and communication skills, both oral and written.
- Ability to collaborate with professionals in a team-oriented and high-pressure environment.
- Exceptional customer service skills.
- Understanding of Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and federal regulatory compliance requirements.
- Strong multitasking and task prioritization skills based on criticality and operational impact.
- Proficiency in following and applying Change Management processes and knowledge-based procedures.
- Preferred: Working knowledge of Windows-based operating systems.
- Preferred: Working knowledge of AIX or other UNIX-based operating systems.
- Preferred: Familiarity with distributed computer networks.
- Ability to build and maintain relationships with key customers.
- Availability to work nights, weekends, and holidays on a rotating shift.
- Strong critical thinking and problem-solving abilities.
- Monitor the health and availability of primary SCADA and ancillary systems daily.
- Provide frontline problem resolution and coordinate repairs with EMS Department Personnel or other company teams.
- Notify key customers to coordinate system outages or events impacting critical systems.
- Offer feedback to the Team Lead and Supervisor for process improvements and customer feedback.
- Track and document cases to completion with the support of EMS Department personnel.
- Adhere to Electronic and Physical access policies.
- Monitor and support Business Continuity and Disaster Recovery systems daily.
- Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct.
- Adhere to Separation Protocol guidelines.
- Pass all requirements of the Southern Company Insider Threat Program.
- Undergo enhanced screening, including background checks, drug screening, and psychological assessment.
- Must be prepared to serve as essential personnel during severe weather, potentially requiring sequestration near the control center.
- Must work rotating 8 or 12-hour shifts, including day and night shifts.
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UKG Pro WFM Technical Specialist Master
Posted 3 days ago
Job Viewed
Job Description
Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy and Technology practice is a $650M+ offering, with over 2,000 consulting practitioners, and is part of a $B+ Human Capital team. Our practice encompasses several offerings, including UKG, which is one of the fastest growing in our portfolio.
Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System Integrator who had growth of over 35% in 2024. Our commitment to UKG's platforms is demonstrated in over 150 successful implementations, including some of the largest UKG implementations to date.
Human Capital
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
The Team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Recruiting for this role ends on 12/31/25
Work you'll do:
As a UKG Pro WFM Technical Specialist, you should expect to be involved in the following:
+ Collaborate with stakeholders, including business analysts, project managers, and end-users, to understand business objectives and translate those goals into technical specifications that ensure scalability, performance, and security.
+ Build technical designs for software applications that incorporate architecture patterns, frameworks, data models, application components, and system integrations.
+ Define the architecture strategy and development roadmap to align with the organization's business goals and technology strategy.
+ Evaluate and select appropriate technologies, platforms, and tools for application development that may or may not be part of the UKG ecosystem.
+ Recommend technologies and tools that align with the application's requirements, based on factors such as performance, scalability, and maintainability.
+ Integrate applications to run smoothly with backend tools, such as cloud storage or application program interfaces (APIs).
Required Qualifications:
+ Bachelor's Degree or equivalent experience
+ 6+ years of experience actively working with HR and WFM functions and processes, demonstrating strong problem solving and troubleshooting skills
+ 6 years of experience with UKG Technical Architecture, and familiarity with the Boomi integration layer and UKG's net-new platform technologies (LLM, FLEX, Bryte).
+ 6+ years of experience working with Global Fortune 500 firms.
+ 6+ years of experience leading technical teams in the full lifecycle of a WFM project or workstream including Business Analysis, Functional Specification, System Configuration, Design, Testing
+ 6+ years of experience in leading requirements gathering workshops or facilitating meetings.
+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available
Preferred Qualifications:
+ 6+ years of external Consulting Experience
+ 6+ years of experience in other HRIS Implementations
+ 6+ years of experience with UKG's technology stack and embedded next gen technologies (UKG Bryte, Flex, UDES and Google LLM)
+ Proficient in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 130,800 to 241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC
Information for applicants with a need for accommodation:
more information about Human Capital, visit our landing page at: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Technical Support Specialist Level 1,2& 3
Posted 14 days ago
Job Viewed
Job Description
Location: Birmingham, Alabama
Position Summary
This position is part of a contracted 24x7x365 staff responsible for frontline computer systems and application diagnostics and support. It also serves as the primary communications channel between the customer, support personnel, and management.
Education & Experience Requirements
- Formal education in Computer Science or a related IT field, or equivalent experience is required.
- Excellent interpersonal skills with the ability to communicate effectively in both oral and written formats.
- Strong ability to work in a team-oriented and sometimes high-pressure environment with professionals such as coordinators, transmission control center personnel, and management.
- Exceptional customer service skills.
- Ability to meet compliance requirements for Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal regulations.
- Strong multitasking and prioritization skills based on criticality and operational impact on the Bulk Power system.
- Proficiency in following and applying Change Management processes and knowledge-based procedures.
- Preferred Knowledge:
- Windows-based operating systems.
- AIX or other UNIX-based operating systems.
- Distributed computer networks (a plus).
- Ability to build and maintain strong relationships with key customers.
- Willingness to work nights, weekends, and holidays as part of a rotating shift.
- Strong critical thinking and problem-solving abilities.
- Monitor the primary SCADA and ancillary systems daily for health and availability.
- Provide front-line problem resolution and coordinate repairs with EMS Department personnel or other company personnel.
- Notify key customers to coordinate system outages and events affecting critical systems.
- Provide feedback to the Team Lead and Supervisor on process improvements and customer experience.
- Track and document cases thoroughly until resolution with the assistance of EMS Department personnel.
- Adhere to all electronic and physical access policies.
- Support and monitor Business Continuity and Disaster Recovery systems on a daily basis.
- Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct .
- Adherence to Separation Protocol is required.
- Must pass all requirements for the Southern Company Insider Threat Program .
- Enhanced screening (including background check, drug screening, and psychological assessment) is required.
- May be sequestered locally to the control center as part of essential personnel requirements during severe weather conditions.
- Shift Work:
- Operating shifts are 8 or 12 hours long , rotating between day and night shifts .
Technical Specialist / Applications Engineer - Hydrostatics, Electronic Controls, Sectional Valves,
Posted 14 days ago
Job Viewed
Job Description
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair.
We are currently seeking an experienced Application Engineer, ideally based in our Tucker, GA facility. The focus for this position is to provide value added services that will enhance the salability of SunSource products as a system. You will accomplish this by interfacing with customers and vendors to resolve system conflicts including electrical and hydraulic systems.
Specifically you will:
Design complete hydrostatic, hydraulic and electrical systems and testing
Provide technical assistance with micro controllers including systems design and programming
Provide training to internal associates and customer
Responsibilities:
Technically support all Mobile Fluid Power products.
Interface with our customers and vendors to resolve system conflicts including electrical and hydraulic systems.
Design complete systems including hydrostatic, hydraulic, and electrical.
Provide technical assistance with micro controllers including systems design and programming.
Provide technical training to SunSource associates and also customer specific applications.
Produce electrical and hydraulic schematics using a CAD program.
Provide technical testing for hydraulic/hydrostatic systems using data acquisition tools.
Provide technical testing for electrical systems using frequency generators and VO meters.
Improve customer relationships using a technical viewpoint.
Interest in machine electronic control.
Required Qualifications:
2 year technical degree in Fluid Power or Engineering or equivalent combination of training and experience
2+ years Application Engineering experience with hydraulic, hydrostatic, Electronic Controls, Sectional Valves and Manifods.
SolidWorks Cad design program
Able to interpret and create hydraulic schematics
Fluid Power Certification a plus
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@ to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy