682 Technical Positions jobs in Glenview

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

1. Development and Validation of control algorithms utilizing embedded software development process
2. Understand the software architecture strategy and requirements for CAB Ecu's specifically Body Control Module
3. Should have clear understanding of the V-cycle of embedded development that starts with System level requirement and ends with confirmatory testing on the vehicle
4. Responsible for the deliverables in the Application Development, Low Level Software Development, Verification and Validation tasks.
5. Participation in the requirements, design development, and implementation of software solutions
6. Translate Controls and Software feature needs and requirements into technical requirements for software applications
7. Ensures development teams follow best practices, coding standards, and technical requirements in line with the Client coding standards.
8. Guide the software development process through high-level decision making
9. Define and document software architecture approaches and requirements
10. Coach and mentor software function development engineers, and other team members
11. Define design and code standard requirements meeting architecture requirements
12. Serve as a technical liaison among project managers, developers, and stakeholders
13. Ongoing support for Resolution of software issues for Field support
14. Would be responsible to release and deploy the Final Software, should be aware of SW release process
15. Logging, Analyzing the defects and deviations in project tools for metric analysis.
16. Performing reviews with the team for executions along with their defects and deviations with respect to requirements.
17. Experience in optimization methods in software for better quality of product.

Hoffman Estates, Illinois

Laboratory

Full-Time

On-site

The Technical Specialist I serves as an active member of the clinical lab and provides scientific support to ongoing method/assay development and validation. This includes generation of pre-protocol documentation (development/validation plans), conducting experiments, reviewing results, and providing a report on results and conclusions. The Technical Specialist I helps to develop, evaluate, and implement new tests, methodologies, or products for the laboratory under the intellectual and scientific guidance of Laboratory Director and/or Director of Laboratory Operations and/or R&D Scientist.

The skills required include Occupational Specific, Technical Skills, Leadership, and Professional.

• Assumes responsibility for improvement of existing methods or implementation of new technology of proven validity.
• Maintains complete and accurate documentation of data generated and work performed.
• Helps in organizing new method validation data, preparation of data for publication and peer review, and participates in formal presentations within EWDx.
• Aids in the investigation, installation, evaluation, and purchase of: laboratory equipment, instrumentation, computer software/hardware, new reagent systems, and other specialty items.
• Participates in the training of laboratory staff in principles of methods and applications within the laboratory. Responsibilities also include addressing customers' concerns, and developing new tests and services according to the EWDx quality system procedures.

• Responsible for assigned laboratory instrumentation automation improvements and maintenance with strict adherence to regulatory requirements.
• Investigate, recommends, and performs training on laboratory instrumentation and assays.
• Recommends and implements processes for improving or maintaining quality, efficiency, and workflow.
• Coordinates instrumentation purchases and installations.
• Works with IT to set up and validate interfaces for laboratory equipment.
• Programs, troubleshoots, repairs and calibrates laboratory equipment.
• Compiles all required documentation for instrument set up and validation.
• Writes and reviews validation documentation, training checklists, Standard Operating Procedures (SOPs) and preventive maintenance documents.
• Validates new tests/assays/equipment and/or improvements to existing tests, with guidance from the Laboratory Director/R&D Scientist/Manager.
• Coordinates the schedule of and assures performance of routine and non-routine maintenance, maintains inventory of parts, and coordinates service with outside vendors for assigned laboratory equipment.
• Trains other laboratory personnel in operation, programming, maintenance and troubleshooting of laboratory equipment and software as well as assays.
• Trains other laboratory personnel in Good Laboratory Practices (GLP) as well as regulatory and quality guidelines.
• Maintains complete and accurate documentation of data generated and work performed and keeps records in an organized file.
• Sets priorities and meets deadlines in a fast paced and changing environment.
• Maintains expert knowledge of assigned laboratory instrumentation and assays, including laboratory technologist duties and serves as a technical resource.
• Applies the principles, theory, and techniques of GLP to produce and report appropriate clinical laboratory results.
• Understands clinical laboratory testing and workflow/operations. Utilizes this knowledge when developing or optimizing tests/methods for the laboratory.
• Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
• Participates in Collection Events.
• Records quality investigations and corrective actions, where appropriate.
• Reviews quality control records for shifts and trends and investigates.
• Performs clinical testing as needed.
• Assists/leads making quality controls, solutions, calibrators as needed.
• Performs other duties/projects as assigned by the manager or Laboratory Director.
• Uses a systematic approach in solving problems.
• Analyzes problems and evaluates alternate solutions.
• Uses data in developing solutions to problems.
• Uses appropriate math and statistical problem solving tools.

• Bachelors Degree and/or MLT or MLS with 3-5 years of experience in Clinical Laboratory or an equivalent combination of education and work experience.
• Experience validating assays in a Clinical Laboratory (with CAP/CLIA or New York State accreditation) ideally in Chemistry or Special Chemistry.
• Experience and strong knowledge of data analysis and interpretation skills.
• Strong communication and collaboration skills as it requires significant interaction with lab staff and management.
• To perform this job successfully, an individual must be able to perform each essential duty competently.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Strong attention to detail.
• Adhere to all applicable confidentiality requirements and Code of conduct set forth by the laboratory.

• As required by Federal, State, or local law.
• Maintain yearly competency in areas assigned.
• May require Background Check and criteria to be met.

• Strong verbal and written skills, communication skills, and interpersonal skills.
• High ability to communicate in English, written and verbally, with all levels of the organization.
• Ability to create and present presentations to groups, large or small.

• Apply the principles, theory, and techniques of Good Laboratory Practices to produce and report appropriate clinical laboratory results.
• Basic math skills and ability to create and work with statistical data

• Moderate to advanced skill level in Microsoft Office Products (e.g., Excel, Word, PowerPoint, etc.) and Adobe Acrobat.
• Ability to perform, create, and interpret statistical data for validations, correlations, etc.
• Ability to quickly learn proprietary software programs (e.g., LIS, MediaLab, Jira, etc.).

This salary range for this position is $80,000 - $0,000 based on the selected candidate's qualifications, market data/ranges, location (ATX or NYC) and internal equity. This position is also eligible for an annual bonus, health, dental, vision & mental health insurance, 401(k) with company match, Flexible PTO, a monthly 100 wellness stipend and various other perks.

Apply for this job

Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.

Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2024 alone, an estimated 1 in 86 U.S. households received an Everlywell test, solidifying our spot as the #1 at-home testing brand in the country. And we're just getting started. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.

The Technical Specialist I serves as an active member of the clinical lab and provides scientific support to ongoing method/assay development and validation. This includes generation of pre-protocol documentation (development/validation plans), conducting experiments, reviewing results, and providing a report on results and conclusions. The Technical Specialist I helps to develop, evaluate, and implement new tests, methodologies, or products for the laboratory under the intellectual and scientific guidance of Laboratory Director and/or Director of Laboratory Operations and/or R&D Scientist. The skills required include Occupational Specific, Technical Skills, Leadership, and Professional.

The Technical Specialist 1 will do the following:

• Assumes responsibility for improvement of existing methods or implementation of new technology of proven validity.
• Maintains complete and accurate documentation of data generated and work performed.
• Helps in organizing new method validation data, preparation of data for publication and peer review, and participates in formal presentations within EWDx.
• Aids in the investigation, installation, evaluation, and purchase of: laboratory equipment, instrumentation, computer software/hardware, new reagent systems, and other specialty items.
• Participates in the training of laboratory staff in principles of methods and applications within the laboratory. Responsibilities also include addressing customers' concerns, and developing new tests and services according to the EWDx quality system procedures.

• Responsible for assigned laboratory instrumentation automation improvements and maintenance with strict adherence to regulatory requirements.
• Investigates, recommends, and performs training on laboratory instrumentation and assays.
• Recommends and implements processes for improving or maintaining quality, efficiency, and workflow.
• Coordinates instrumentation purchases and installations.
• Works with IT to set up and validate interfaces for laboratory equipment.
• Programs, troubleshoots, repairs and calibrates laboratory equipment.
• Compiles all required documentation for instrument set up and validation.
• Writes and reviews validation documentation, training checklists, Standard Operating Procedures (SOPs) and preventive maintenance documents.
• Validates new tests/assays/equipment and/or improvements to existing tests, with guidance from the Laboratory Director/R&D Scientist/Manager.
• Coordinates the schedule of and assures performance of routine and non-routine maintenance, maintains inventory of parts, and coordinates service with outside vendors for assigned laboratory equipment.
• Trains other laboratory personnel in operation, programming, maintenance and troubleshooting of laboratory equipment and software as well as assays.
• Trains other laboratory personnel in Good Laboratory Practices (GLP) as well as regulatory and quality guidelines.
• Maintains complete and accurate documentation of data generated and work performed and keeps records in an organized file.
• Sets priorities and meets deadlines in a fast paced and changing environment.
• Maintains expert knowledge of assigned laboratory instrumentation and assays, including laboratory technologist duties and serves as a technical resource.
• Applies the principles, theory, and techniques of GLP to produce and report appropriate clinical laboratory results.
• Understands clinical laboratory testing and workflow/operations. Utilizes this knowledge when developing or optimizing tests/methods for the laboratory.
• Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
• Participates in Collection Events.
• Records quality investigations and corrective actions, where appropriate.
• Reviews quality control records for shifts and trends and investigates.
• Performs clinical testing as needed.
• Assists/leads making quality controls, solutions, calibrators as needed.
• Performs other duties/projects as assigned by the manager or Laboratory Director.
• Uses a systematic approach in solving problems.
• Analyzes problems and evaluates alternate solutions.
• Uses data in developing solutions to problems.
• Uses appropriate math and statistical problem solving tools.

• Bachelors Degree and/or MLT or MLS with 3-5 years of experience in Clinical Laboratory or an equivalent combination of education and work experience.
• Experience validating assays in a Clinical Laboratory (with CAP/CLIA or New York State accreditation) ideally in Chemistry or Special Chemistry.
• Experience and strong knowledge of data analysis and interpretation skills.
• Strong communication and collaboration skills as it requires significant interaction with lab staff and management.
• To perform this job successfully, an individual must be able to perform each essential duty competently.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Strong attention to detail.
• Adhere to all applicable confidentiality requirements and Code of conduct set forth by the laboratory.

• As required by Federal, State, or local law.
• Maintain yearly competency in areas assigned.
• May require Background Check and criteria to be met.

• Strong verbal and written skills, communication skills, and interpersonal skills.
• High ability to communicate in English, written and verbally, with all levels of the organization.
• Ability to create and present presentations to groups, large or small.
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• Apply the principles, theory, and techniques of Good Laboratory Practices to produce and report appropriate clinical laboratory results.
• Basic math skills and ability to create and work with statistical data

• Moderate to advanced skill level in Microsoft Office Products (e.g., Excel, Word, PowerPoint, etc.) and Adobe Acrobat.
• Ability to perform, create, and interpret statistical data for validations, correlations, etc.
• Ability to quickly learn proprietary software programs (e.g., LIS, MediaLab, Jira, etc.).

Integration Tech Lead capacity to participate discovery sessions with business & vendors.

Following will be high-level skills:

• Analytical & Data Engineering : Strong skills in ETL/ELT design & development. Data Mapping & Transformations
• Informatica IDMC Skills : Deep understanding of IDMC services like Data Integration, Cloud Application Integration, Secure Agent
• AWS Cloud Platforms : Experience with AWS for deploying and managing IDMC workloads
• API Integration : Proficiency in REST APIs for integrating IDMC with external systems. Secure Data Transfer Protocols
• Event Driven Architecture & Pattens
• Version Control & CI/CD: Tools like Jenkin, Gitlabs
• System Design: Ability to design scalable & maintainable integration solutions