2 Technical Support jobs in Alliance
ENTRY-LEVEL SERVICE TECHNICIAN
Job Viewed
Job Description
Do you have mechanical skills and are ready to shift your career into gear? Jump-start your journey as a Service Technician Trainee and turn your skills into a solid future!
Kelly is hiring on behalf of a leading manufacturer of cleaning and sanitation equipment located in Alliance. As a Service Technician Trainee, you'll receive hands-on, one-on-one training to learn how to troubleshoot electrical and battery-powered machinery.
$19.00 Per Hour
Monday - Friday 9 am - 5 pm
Key Responsibilities:
- Troubleshooting and repairing battery and electric machinery and small engine propane machines
- Performing maintenance and repairs with an analytical mind and mechanical sense
- Delivering excellent customer service while conducting visual inspections at customer locatios
This Job Might be an Outstanding Fit if you Possess:
- You enjoy working with your hands, fixing things, or tackling mechanical projects at home-even if it's not your day job.
- You have a valid driver's license and a clean driving record.
Once hired permanently, medical, dental, and vision insurance, employee discounts and many more will become available.
To learn more or for IMMEDIATE consideration, "apply" today or contact Danielle at Or schedule time to talk
9769080
Job No Longer Available
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However, we have similar jobs available for you below.
Senior Technical Support Specialist
Posted 6 days ago
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Job Description
Job DescriptionJob Description
Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology company. We’re searching for an experienced individual with a passion for exceptional customer service. As the primary contact, you’ll use your strong communication and problem-solving skills to guarantee outstanding client satisfaction. If you excel in a fast-paced environment and are dedicated to delivering top-tier service, apply now!
Job Duties
- Troubleshoot Microsoft Azure services and configurations.
- Troubleshoot Microsoft Windows and Office (current version plus last 2 versions)
- Troubleshoot Microsoft Windows Server (All Supported OS)
- Address Network, VOIP, Internet Issues, Peripherals (Printers, Scanners, etc…)
- Provide support for LOB applications and mission-critical hardware
- Provide support for Active Directory, Hosted Desktop, Terminal Servers, VMware, and Group Policy
- Provide Level 3 support for backups, antivirus, web filtering, and spam filtering
- Provide Level 3 support for common business applications (QuickBooks, Emails, etc.)
- Conduct end-user training for support requests
- Assist with pre-sales technical support and project implementation
- Demonstrate experience in managing challenging customer situations
Job Requirements
- Bachelor’s Degree and/or 3-5 years experience in IT industry
- At least 1 relevant IT certification (A+, MCP, Network+, Security+ MCP, ITIL Foundations)
- Speak to end users in non-technical terms (no geek speak)
- Prioritize daily tasks and achieve due dates
- Ability to multi-task and adapt to changes quickly
- Willing and able to work overtime as needed
- Ability to lift standard computer equipment (i.e. PC’s and Printers)
- Reliable transportation
- Maintaining a clean and organized office workspace
Other Benefits
- Training and Development Opportunities
- Access to a Company vehicle
- Paid Holidays and PTO Time
- A fun work environment with opportunities for growth
Company DescriptionETC TechSolutions is a fast-growing Managed Service Providers (MSP) located in Akron, Ohio that specializes in technology solutions for small and mid-size businesses. As an MSP we become an extension of our clients and take ownership of the technology burden allowing them to focus on what they do best.Company DescriptionETC TechSolutions is a fast-growing Managed Service Providers (MSP) located in Akron, Ohio that specializes in technology solutions for small and mid-size businesses. As an MSP we become an extension of our clients and take ownership of the technology burden allowing them to focus on what they do best.
Technical Sales Support Engineer
Posted 6 days ago
Job Viewed
Job Description
Job DescriptionJob DescriptionOur Client is seeking a motivated and skilled Pre-Sales Support Engineer with a strong background in drafting, particularly with facilities design. The ideal candidate will have at least 3 years of drafting experience and proficient skills in AUTOCAD. As a Pre-Sales Support Engineer, you will play a crucial role in collaborating with the sales team to design and redesign plants using our equipment. This role will involve on-site visits to plants, where you will work closely with clients to understand their requirements and develop customized solutions using AUTOCAD.
Responsibilities:
- Collaborate with the sales team to understand customer requirements and provide technical solutions.
- Conduct on-site visits to plants to assess existing layouts and equipment configurations.
- Develop detailed drawings and technical documentation using AUTOCAD for plant design or redesign and equipment layout.
- Work closely with clients to customize solutions that meet their specific needs and optimize plant efficiency.
- Assist in the creation of proposals, presentations, and technical materials for clients.
- Provide technical support and guidance to customers throughout the sales process.
- Coordinate with internal teams such as marketing to ensure seamless integration and implementation of solutions.
- Stay updated on industry trends, best practices, and technological advancements.
Qualifications:
- Bachelor's degree in Engineering, Associate in AutoCAD or equivalent work experience
- Minimum of 3 years of experience in drafting, preferably in the food industry.
- Proficiency in AUTOCAD and other drafting software.
- Strong understanding of technical concepts and ability to communicate them effectively.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a fast-paced environment.
- Travel approximately 20% of the time to client sites.
Benefits:
- Competitive salary and benefits package.
- Opportunity for professional growth and advancement.
- Dynamic and collaborative work environment.
- Exposure to cutting-edge technologies and industry-leading solutions.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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