30 Technical Support jobs in Coral Gables

Summary/Overview:

We are seeking a skilled Mechanical Technician to manage the installation, maintenance, and repair of industrial juicer machines used in restaurants, bars, and hotels. This role is specifically focused on mechanical and industrial equipment, not on computer or IT systems . The ideal candidate will have hands-on experience with industrial machinery, a strong mechanical aptitude, and the ability to provide exceptional customer service.

Responsibilities:

• Install, set up, and calibrate industrial juicer machines at various locations, including restaurants, bars, and hotels.
• Perform regular maintenance and troubleshooting to ensure optimal performance and reliability of juicer machines.
• Diagnose and repair issues related to the mechanical and electrical components of juicer machines.
• Provide technical support and promptly resolve customer issues in a professional manner.
• Maintain accurate records of service activities, parts used, and equipment status.
• Ensure compliance with safety regulations and company policies during all service activities.

Required Skills:

• High school diploma or equivalent; technical certification or training in industrial equipment is preferred.
• Proven experience with industrial juicer machines or similar industrial/mechanical equipment.
• Strong mechanical and electrical troubleshooting skills, particularly with industrial machinery.
• Excellent problem-solving abilities and attention to detail.
• Effective communication skills and a strong customer service orientation.
• Ability to work independently and manage time efficiently.

Physical Requirements:

• Ability to lift and move heavy equipment (up to 75 lbs).
• Capability to stand, bend, and stretch for extended periods during service activities.

**Description**
**Location: On site at location listed in job posting.**
**Schedule:** Monday - Friday, 8:00 AM - 5:00 PM CST
**SUMMARY**
This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Take incoming calls to fulfill servicing requests and provide technical assistance.
+ Build rapport and deepen client relationships by resolving issues on the first call.
+ Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective.
+ Present needs-based product recommendations to deepen the banking relationship.
+ Stay abreast of all changes, developments and enhancements for all systems and products.
+ Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations.
+ Navigate effectively and efficiently through multiple systems.
+ Possess and demonstrate a high level of professionalism.
+ Communicate in a clear, concise and professional manner.
+ Provide client focused solutions while being compliant with bank Policies and Procedures.
+ Partner with other departments within the organization to fulfill client requests.
+ Work closely with Treasury Management Sales, Product and Implementation groups.
+ Track client issues to identify product and process improvements or clients at risk due to frequent problems.
+ Provide client training and support on the use of TM Products.
+ Other duties and projects as assigned.
**SUPERVISORY RESPONSIBILITIES**
No supervisory responsibilities
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction.
**CERTIFICATES, LICENSES, REGISTRATIONS** (Ex: CPA, Series 6 or 7 license, etc)
CTP, CCM or AAP preferred.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ( .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook ( formerly Twitter
LinkedIn ( ( Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

Description

As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).

ESSENTIAL FUNCTIONS:

• Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.

• Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.

• Access knowledge bases and resources on the Internet to aid in problem resolution.

• Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.

• Develops help sheets and frequently asked questions lists for Solutions knowledge base.

ADDITIONAL FUNCTIONS:

• Perform other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• Associate's degree in related field or an equivalent combination of experience and education is required.

Experience:

• Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.

• Application support experience with Office 365 products with an emphasis on Word and Excel.

• Experience with DMS/FileSite a plus.

Knowledge, Skills, & Abilities:

• Working knowledge of network and local PC diagnostic utility tools.

• Exceptional written and oral communication skills.

• Ability to work in a fast-paced team environment.

• Exceptional customer service orientation.

• Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.

• Ability to absorb and retain information quickly.

• Ability to effectively prioritize and execute tasks in a high-pressure work environment.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

COMPENSATION & BENEFITS

The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:

• Las Vegas: $60,000 to $5,000

• Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000

• Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000

For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.

Important Notes:

1. Travel will only be a couple times a month at most. Majority of the times only to Miami, FL office. Few times between Miami to West Palm Beach, FL. Will be about 80% remote, from time to time will need to travel to customer sites which could be anywhere from south Miami to West Palm
2. Mileage / Gas will be reimbursed and they need to have their own vehicle.

Job Description:

• Looking for a jack of all trades in technical support, there are really no super specific technologies they need to know, just need to be seasoned in help desk
• Cisco, Windows, Client would be good to have
• They will be working closely with an account exec that is not super technical but knows the business side really well
• Must be bilingual (English/Spanish)
• Supporting all kinds of different customers from banks to logistics companies etc
• Will be about 80% remote, from time to time will need to travel to customer sites which could be anywhere from south Miami to West Palm
• Full time role
• Salary is flexible, open to seeing different levels as long as they are under 100k salary

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Summary

The Technical Support Level 2 is responsible for maintaining a high degree of end user support for customers and ensuring outgoing products meet quality standards. This person will also provide initial phone and email contact support for customers, create tickets in the system and perform quality control and testing of customer equipment prior to shipment.

Essential Duties and Accountabilities

Technical Support Level 2

1. Configures, installs and troubleshoots PC systems and peripherals.

2. Configures, installs and troubleshoots Switches and Routers

3. General knowledge of network and cybersecurity

4. Provides helpdesk and technical support for customers online, via email and over the phone.

5. Provides training, repairs and preventative maintenance.

6. Maintains a high degree of end user support ensuring equipment, software, communications and training is sufficient for all end user needs.

7. Configures and tests customer purchased equipment before shipment.

8. Creates and manages tickets on the helpdesk system.

9. Assists the Manager with network and communication projects.

10. Develops strong understanding of company products sold, equipment, requirements and objectives to ensure customers are provided with high quality support and satisfaction.

11. Adheres to internal procedures and suggests improvements if needed.

12. Provides weekend/afterhours emergency coverage when needed and scheduled.

13. Maintains and projects professionalism when speaking/interacting with customers.

14. Responsible for working according to the company's safety and quality standards.

15. Maintains a safe and clean work area.

16. Performs other related duties as required and assigned.

17. Maintains hardware and software inventory.

18. Maintains help desk application to develop support activity database.

19. Develops strong understanding of company operations, requirements and objectives to ensure all IT operations support the corporate objectives.

20. Trains and assist IT support specialists.

21. Receives and resolves help desk tickets that Technical Support Level 1 employees cannot resolve.

22. Adheres to internal IT Procedures and suggests improvements if needed.

Qualifications

Technical Support Level 2

• Bachelors of Science in Information Technology (BS) or its equivalent formal training.

Physical Demands and Working Conditions

• Requires sitting for a prolonged period of time.
• Requires dexterity and coordination to handle files and paper.
• Requires climbing on ladders when needed to accomplish tasks.
• Requires occasional lifting of files, stacks of paper, reference and other materials up to 25 lbs.
• Requires minimum reaching for items above and below desk level.
• Moving from place to place within the building to accomplish tasks.
• Requires strength, coordination and vision to use keyboard and video display terminal for prolonged periods.
• Requires traveling when needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Description**
As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).**
**ESSENTIAL FUNCTIONS:**
+ Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.
+ Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.
+ Access knowledge bases and resources on the Internet to aid in problem resolution.
+ Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.
+ Develops help sheets and frequently asked questions lists for Solutions knowledge base.
**ADDITIONAL FUNCTIONS:**
+ Perform other duties, as assigned.
**QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):**
**Education:**
+ Associate's degree in related field or an equivalent combination of experience and education is required.
**Experience:**
+ Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.
+ Application support experience with Office 365 products with an emphasis on Word and Excel.
+ Experience with DMS/FileSite a plus.
**Knowledge, Skills, & Abilities:**
+ Working knowledge of network and local PC diagnostic utility tools.
+ Exceptional written and oral communication skills.
+ Ability to work in a fast-paced team environment.
+ Exceptional customer service orientation.
+ Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.
+ Ability to absorb and retain information quickly.
+ Ability to effectively prioritize and execute tasks in a high-pressure work environment.
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**PHYSICAL REQUIREMENTS**
Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.
**VISUAL ACUITY**
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
**COMPENSATION & BENEFITS**
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
+ Las Vegas: $60,000 to $5,000
+ Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000
+ Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) ( Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future._
_The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position._
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

Senior Technical Support Specialist

Recruiting Location

US-FL-Miami

Department

Information Technology

Summary

The Senior Technical Support Specialist is responsible for providing Level II technical hardware and software support as well as escalation, guidance, and coordination of the Technical Support Specialists by performing the following duties:

Duties and Responsibilities

Assist users to resolve computer related problems such as inoperative hardware or software, including network connections.
• Assist with work projects such as converting to new hardware or software.
• Use and maintain call records in IT Service Management System.
• Review and prioritize open requests and incidents assigned to the local Desktop Support team.
• Provide technical and procedural guidance to team members for escalations to other IT groups, vendors, or authorized contractors to resolve problems and/or execute end-user requests according to Sidley's escalation procedures.
• Maintain personal computers, printers, monitors, and scanners (collectively "hardware") in good operating condition, correcting product malfunctions and failures.
• Hardware Support functions that include, but not limited to, end user support, desktop support, laptop support, visiting office setups, and smartphone tasks. Perform computer imaging and post image configurations, and basic printer troubleshooting.
• Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
• Provide preventive hardware and software maintenance on hardware at regularly scheduled intervals, perform diagnostics and adjust electronic components or update new software releases as necessary.
• Provide break/fix support for telephone hardware at end-users' desktops, including handsets, telephone cords and telephone base-units.
• Software support functions that include, but not limited to, minimal troubleshooting of applications that are standard within Sidley's environment. Installation and configuration of software, and support of third party applications in coordination with vendors.
• Install business-related software and resolve hardware and software problems on personal computers owned by Sidley and used for Sidley business purposes.
• Ensure the visiting lawyers can access Firm data and outside visitors can connect to the Internet, as well as, ensure visitor equipment is setup and functioning prior to the visitor's arrival.
• Manage the assets both deployed and in inventory, maintaining accurate inventory records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
• Perform other duties as required.

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

Target Salary Range

$85,000 - $100,000 if reporting to a supervisor in New York.

Qualifications

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).

Education and/or Experience:

Required:

• BA/BS degree or equivalent work experience
• A minimum of 3 years of experience providing end-user support for corporate technology
• Proven success supporting technology and delivering quality customer service in a high performance culture
• Experience with windows compatible personal computers, and Microsoft Operating Systems
• Experience with mobile devices in a corporate setting, e.g., iPhone, Android, MiFi
• Proficiency with Microsoft Office, Citrix and legal specific applications

Preferred:

• Law firm experience
• Microsoft Office certifications

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

#LI-EC1

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:  Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Job Title:  Technical Support Specialist SkillBridge Intern – Trane Supply

Location:  Remote

Overview:  Trane Supply is offering a SkillBridge Internship opportunity for transitioning service members interested in developing their skills in a technical support environment. This internship is designed for individuals with experience or training in HVAC, mechanical systems, or related technical fields who are exploring new career paths in the civilian workforce.

Interns will gain exposure and mentorship by observing and participating in real-time technical support processes. This internship is ideal for those who want to apply their military training and background in a corporate setting, while developing business acumen, technical knowledge, and customer service expertise.

Professional Development Focus:

During this internship, participants will:

•    Observe and assist in providing technical guidance to Trane Supply stores and customers.

•    Learn to troubleshoot HVAC equipment, research OEM replacement parts, and support the resolution of technical product issues.

•    Participate in technical discussions and training sessions, and gain insight into cross-functional collaboration between engineering, supply chain, and customer-facing teams.

•    Shadow specialists involved in documentation management, quality alerts, and continuous improvement initiatives.

•    Learn how technical support contributes to business growth and customer satisfaction.

Key Learning Opportunities:

Interns will be mentored and exposed to tasks such as:

•    Pre-sale support and parts identification for HVAC systems.

•    Post-sale technical assistance for Trane residential and light commercial equipment.

•    Field quality alert interpretation and internal reporting practices.

•    Product documentation management and system updates.

•    Collaboration across regions and departments to resolve complex technical issues.

•    Support of training and knowledge transfer activities within the organization.

Ideal Background:

Candidates should have:

•    Direct HVAC experience or experience in mechanical and/or electrical maintenance troubleshooting, diagnosis and repair.

•    Proven ability to read and apply logic from schematics, blueprints or building plans.

•    A demonstrated interest in technical problem-solving and learning new systems.

•    Excellent communication and interpersonal abilities; able to explain technical concepts clearly.

•    Self-discipline and the ability to work independently with remote teams.

•    A desire to grow into a post-military career in technical support, engineering, or operations.

Program Details:

•    Duration: 120-180 days (based on SkillBridge policy and candidate availability).

•    Location: Fully remote.

•    Compensation: This is an unpaid internship through the Department of Defense SkillBridge program.

•    Post-Internship Path: Successful interns may be considered for full-time employment based on business needs and performance during the internship. Full time hiring range for this role after this internship period is in the $55k-$75k base salary range + complete Trane Technologies benefits and perks package.

Equal Employment Opportunity:

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you:** Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Job Title:** Technical Support Specialist SkillBridge Intern - Trane Supply
**Location:** Remote
**Overview:** Trane Supply is offering a SkillBridge Internship opportunity for transitioning service members interested in developing their skills in a technical support environment. This internship is designed for individuals with experience or training in HVAC, mechanical systems, or related technical fields who are exploring new career paths in the civilian workforce.
Interns will gain exposure and mentorship by observing and participating in real-time technical support processes. This internship is ideal for those who want to apply their military training and background in a corporate setting, while developing business acumen, technical knowledge, and customer service expertise.
**Professional Development Focus:**
_During this internship, participants will:_
- Observe and assist in providing technical guidance to Trane Supply stores and customers.
- Learn to troubleshoot HVAC equipment, research OEM replacement parts, and support the resolution of technical product issues.
- Participate in technical discussions and training sessions, and gain insight into cross-functional collaboration between engineering, supply chain, and customer-facing teams.
- Shadow specialists involved in documentation management, quality alerts, and continuous improvement initiatives.
- Learn how technical support contributes to business growth and customer satisfaction.
**Key Learning Opportunities:**
_Interns will be mentored and exposed to tasks such as:_
- Pre-sale support and parts identification for HVAC systems.
- Post-sale technical assistance for Trane residential and light commercial equipment.
- Field quality alert interpretation and internal reporting practices.
- Product documentation management and system updates.
- Collaboration across regions and departments to resolve complex technical issues.
- Support of training and knowledge transfer activities within the organization.
**Ideal Background:**
**Candidates should have:**
- Direct HVAC experience or experience in mechanical and/or electrical maintenance troubleshooting, diagnosis and repair.
- Proven ability to read and apply logic from schematics, blueprints or building plans.
- A demonstrated interest in technical problem-solving and learning new systems.
- Excellent communication and interpersonal abilities; able to explain technical concepts clearly.
- Self-discipline and the ability to work independently with remote teams.
- A desire to grow into a post-military career in technical support, engineering, or operations.
**Program Details:**
- Duration: 120-180 days (based on SkillBridge policy and candidate availability).
- Location: Fully remote.
- Compensation: This is an unpaid internship through the Department of Defense SkillBridge program.
- Post-Internship Path: Successful interns may be considered for full-time employment based on business needs and performance during the internship. Full time hiring range for this role after this internship period is in the $55k-$75k base salary range + complete Trane Technologies benefits and perks package.
**Equal Employment Opportunity:**
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.