3 Technical Support jobs in Patuxent River
Engineering Technician III (Airspace Management) #695
Job Viewed
Job Description
Job Description
InDyne is a full-service military, civilian and commercial operations company. Our Mission is to provide tailored cost effective, quality services and solutions. Our Vision is to exceed customer expectations by delivering results through agility, flexibility and responsiveness. Our Core Values include integrity, trust and loyalty.
RT&T, a joint venture of InDyne, Inc. and Amentum Services, Inc. is the prime contractor to support the Atlantic Range Technical Support Services (ARTSS) for the Naval Air Warfare Center Aircraft Division (NAWCAD) headquartered in Patuxent River, MD, and with locations in Maryland, Virginia, and California.
ARTSS supports Atlantic Test Ranges (ATR) and Atlantic Targets and Marine Operations (ATMO) in research and development, engineering, maintenance, operation, support of facilities, systems, and equipment in order to meet the engineering development and operational testing and fleet training missions for some of the world’s premier systems. Our work with the U.S. Navy keeps the warfighter safe by testing systems before they are used in combat, and we are hiring personnel to support this important mission.
Background Information:
This full-time position supports the Airspace Management Team within the Test Management Branch at the Atlantic Test Range (ATR) at NAS Patuxent River, Maryland. As a member of Airspace Management's team, this position provides aircraft control and airspace management support as part of the Military Radar Unit (MRU). ATR operates at the forefront of naval test and evaluation (T&E) as the Navy’s East Coast open-air test range providing real-time T&E services including data acquisition, instrumentation, data analysis, recording, test management, and airspace management to DoD and commercial customers.
Duties and Responsibilities:
- Provide aircraft control and airspace management support
- Provide safe and expeditious flow of air traffic in Restricted and Warning Areas
- Configure real-time command and control display systems to meet well-defined RDT&E and training event requirements
- Provide scheduling and de-confliction of Special Use Airspace and Warning Areas
Education, Experience, Skills, and Certifications:
- High school diploma or equivalent GED is required
- Successful completion of advanced armed services technical school curriculum; or completion of at least 30 semester hours (45 quarter hours) of courses at an accredited college, university, or technical school in an engineering, scientific, or technical curriculum highly desired.
- Minimum of six (6) years of experience in performing the stated or similar job functions
- Successful completion of Air Intercept Controller (0318) or Air Traffic Controller technical training is preferred
- Experience in aircraft command and control techniques and knowledge of applicable air traffic control rules and regulations is preferred
- An understanding of airspace management and range operations is preferable
- Must understand basic MS Windows OS and MS Office applications
- Must be able to work overtime when requested
- Must possess a valid driver’s license and successfully pass drug screening
Clearance Requirements:
- Currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship. Security clearance eligibility may be discussed during the interview phase.
- Employment and start date is contingent upon the candidate receiving the required US DoD issued interim security clearance
Work Conditions:
Conditions will vary. Most work performed in enclosed buildings, but some outside work may be required. Work will include sitting, standing, walking, lifting and reaching. Applicant should be capable of lifting 50 lbs. unassisted, and 100 lbs. assisted by other employees. Vision abilities needed to perform this job include close vision, depth perception, and the ability to adjust and focus.
Our benefits and perks include:
- Medical, Dental, Vision, 401(k), Life/AD&D/STD/LTD Insurance
- Tuition and Training Assistance Program
- Paid Vacation, Sick Leave, and 11 Paid Federal Holidays
- Flexible Schedule
- 10-Year Contract
Clearance Requirements:
· Currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship. Security clearance eligibility may be discussed during the interview phase.
· Employment and start date is contingent upon the candidate receiving the required US DoD issued interim security clearance
***InDyne is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call our Human Resources department.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Senior Customer Technical Support Specialist (Help Desk) (NSWC-Dahlgren)
Posted 1 day ago
Job Viewed
Job Description
Sabre Systems is seeking a Senior Customer Technical Support Specialist (Help Desk) to join our team in support of the Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. This role plays a critical part in NSWCDD's strategic initiative to modernize, optimize, and simplify its IT infrastructure while advancing IT Service Management (ITSM) practices to deliver measurable, mission-focused outcomes.
This initiative not only includes the continued operation and maintenance of the existing IT environment but also emphasizes digital transformation, information management, infrastructure engineering, and the implementation of modern development, deployment, and automation technologies. The selected candidate will be essential to enhancing IT service delivery and ensuring efficient, customer-focused support in a dynamic and evolving environment.
Responsibilities include but are not limited to:
- Responding to user inquiries in person, over the phone, or electronically
- Providing technical assistance for hardware, software, operating systems, and email-related issues
- Troubleshooting and resolving user-reported problems or escalating as needed
- Documenting incidents and resolutions in help desk systems such as ServiceNow
- Ensuring timely resolution of tickets and maintaining high levels of customer satisfaction
- Delivering consistent, professional customer support to all end-users
Qualifications
Qualifications:
- Bachelor's degree in a business-related field from an accredited college or university
- Minimum of six (6) years of professional experience supporting Industry, Federal, or DoD help desk operations
- Experience with help desk tools, such as ServiceNow
- Familiarity with Navy and DoD IT systems and environments
- Advanced proficiency in Cybersecurity Workforce (CWF) Technical Support functions
- Strong technical troubleshooting skills and the ability to resolve complex IT issues
- Excellent communication and customer service skills
- Must be a U.S. Citizen with an active DoD Secret clearance or higher
- Must be available to work onsite in Dahlgren, VA daily
* This position is contingent upon contract award and/or customer approval.
#LI-EN1
CompensationSenior Level: At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements. The general salary range for this position is $70,000-$200,000; however, final compensation will be determined by individual qualifications and applicable contract terms.
Sabre Overview
Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation.
With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture.
We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information.
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
Beware of employment scams -Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesn't end in @sabresystems.com ; always apply directly at
Senior Customer Technical Support Specialist (Help Desk) (NSWC-Dahlgren)
Posted today
Job Viewed
Job Description
Join to apply for the Senior Customer Technical Support Specialist (Help Desk) (NSWC-Dahlgren) role at Sabre Systems, LLC
Senior Customer Technical Support Specialist (Help Desk) (NSWC-Dahlgren)2 weeks ago Be among the first 25 applicants
Join to apply for the Senior Customer Technical Support Specialist (Help Desk) (NSWC-Dahlgren) role at Sabre Systems, LLC
Responsibilities
Sabre Systems is seeking a
Responsibilities
Sabre Systems is seeking a Senior Customer Technical Support Specialist (Help Desk) to join our team in support of the Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. This role plays a critical part in NSWCDDs strategic initiative to modernize, optimize, and simplify its IT infrastructure while advancing IT Service Management (ITSM) practices to deliver measurable, mission-focused outcomes.
This initiative not only includes the continued operation and maintenance of the existing IT environment but also emphasizes digital transformation, information management, infrastructure engineering, and the implementation of modern development, deployment, and automation technologies. The selected candidate will be essential to enhancing IT service delivery and ensuring efficient, customer-focused support in a dynamic and evolving environment.
Responsibilities Include But Are Not Limited To
- Responding to user inquiries in person, over the phone, or electronically
- Providing technical assistance for hardware, software, operating systems, and email-related issues
- Troubleshooting and resolving user-reported problems or escalating as needed
- Documenting incidents and resolutions in help desk systems such as ServiceNow
- Ensuring timely resolution of tickets and maintaining high levels of customer satisfaction
- Delivering consistent, professional customer support to all end-users
Qualifications
- Bachelors degree in a business-related field from an accredited college or university
- Minimum of six (6) years of professional experience supporting Industry, Federal, or DoD help desk operations
- Experience with help desk tools, such as ServiceNow
- Familiarity with Navy and DoD IT systems and environments
- Advanced proficiency in Cybersecurity Workforce (CWF) Technical Support functions
- Strong technical troubleshooting skills and the ability to resolve complex IT issues
- Excellent communication and customer service skills
- Must be a U.S. Citizen with an active DoD Secret clearance or higher
- Must be available to work onsite in Dahlgren, VA daily
- This position is contingent upon contract award and/or customer approval.
Senior Level At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements. The general salary range for this position is $70,000-$00,000; however, final compensation will be determined by individual qualifications and applicable contract terms.
Sabre Overview
Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation.
With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture.
We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information.
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
Beware of employment scams Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesnt end in @sabresystems.com ; always apply directly at https //careers.sabresystems.com/.
Seniority level
- Seniority level Not Applicable
- Employment type Full-time
Referrals increase your chances of interviewing at Sabre Systems, LLC by 2x
Sign in to set job alerts for Customer Specialist roles.Hollywood, MD 16.24 - 20.71 4 months ago
Office Coordinator (F/T in office) Leonardtown, MDPrince Frederick, MD
18.00
-
20.00
1 day ago
Lexington Park, MD
19.00
-
23.00
2 weeks ago
Prince Frederick, MD
26.00
-
31.00
1 week ago
Patuxent River, MD
86,190.40
-
129,285.40
4 weeks ago
Lexington Park, MD
18.00
-
19.00
1 week ago
Prince Frederick, MD
23.56
-
31.04
9 hours ago
Lexington Park, MD
105,000.00
-
145,000.00
5 days ago
Lexington Park, MD 44,819.01 - 75,000 1 week ago
Lexington Park, MD 68,090.42 - 102,135.62 1 week ago
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrIT Customer Support Analyst
Posted 4 days ago
Job Viewed
Job Description
IT Customer Support Analyst
Job Summary:
KBR is seeking an IT Computer Support Analyst to join our team. This position supports the NAVAIR PMA-231 Advanced Hawkeye Command and Control platform office. This position requires on site presence. Remote or Tele-Work is not available.
Program Summary:
The E-2/C-2 Airborne Command and Control Systems Program Office (PMA-231) is responsible for providing the E-2C Hawkeye, E-2D Advanced Hawkeye, Hawkeye 2000 and the C-2A Greyhound fleet with acquisition strategy, logistics and sustainment solutions in support of the warfighter's mission.
Role and Responsibilities:
+ Provides NMCI IT support to PMA-231.
+ Answers questions related to procedures, transactions, system status, interacting with network services and application developers to restore service, usability, and identify problems.
+ Provide NMCI computer, peripheral and network troubleshooting support, hardware/software ordering, deliver completeness reporting, customer assistance, Move/Add/Change (MAC).
+ Provide users with new accounts and assets.
+ Create and maintain employee and seat order data including profiles for new employees, ordering new seats, transferring assets, and terminating seats as required.
+ Pre-validate SAAR-N documents and ensure submission to the appropriate team.
+ Support customers with ordering and maintaining government cell phones.
+ Support the configuration and use of teleconferencing equipment to appropriate classification levels.
Basic Qualifications:
+ Bachelor's degree or ?an associate degree plus 2 years of additional work experience may be substituted for a bachelor's degree OR 4 years of additional work experience may be substituted for a bachelor's degree.
+ 3 to 10 years of combined experience performing duties listed in the role and responsibilities
+ NMCI user support experience or other IT related experience required .
+ Must have a current Secret Clearance with a Single Scope Background Investigation (SSBI) completed within the last 5 years is required. Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Preferred Experience:
+ Prior experience assessing, applying, and recommending improvements to established business processes.
+ Must be able to balance priorities in order to work effectively in the fast-paced program office environment.
+ Must be proficient Microsoft Office (Word; Excel; PowerPoint; Project & Outlook).
Scheduled Weekly Hours:
+ 40 hours/week
Compensation:
+ $79,750 - $119,680
The offered rate will be based on the selected candidate's location, knowledge, skills, abilities, and/or experience, contract affordability, and in consideration of internal parity.
KBR Benefits?
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule? We support career advancement through professional training and development? Click here to learn more:? KBR Benefits ( .
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Be The First To Know
About the latest Technical support Jobs in Patuxent river !