51 Technical Support jobs in Tigard

• Develop and manage market segment strategies, programs, and key customer relationships.
• Act as a technical consultant to align marketing, sales, and segment-specific initiatives.
• Gather customer requirements and deliver customized technical solutions and support.
• Create quotes and bids for customized or non-standard products and services.
• Evaluate customer systems for successful integration of company products.
• Prepare sales support materials, including proposals, contracts, and SLAs.
• Introduce, demonstrate, and promote new and existing products and services.
• Conduct market research and competitive analysis to inform strategy and tactics.
• Identify new product opportunities using existing technologies.
• Analyze and optimize market segment program effectiveness.
• Collaborate with Sales on customer-focused programs to drive ROI and sell-through.
• Forecast customer needs to support budgeting and program development.
• Deliver product training to internal teams and customers.

• Minimum of 2 years of experience in Advanced Composites Manufacturing.
• Minimum of 2 years of experience with Closed Mold Manufacturing processes.
• Bachelor's Degree in Composites Engineering or a related field.
• Strong understanding of composite materials, including resin systems, fiber reinforcements, bonding technologies, and processing methods.
• Proven ability to support or drive technical sales and customer engagement.
• Proficient in MS Office applications, particularly Word and Excel.
• Valid driver's license required.

• Experience with sales promotion techniques within the composites market.
• Familiarity with SAP or similar enterprise resource planning systems.
• Experience with Microsoft 365 and Outlook email platform.
• Demonstrated success in technical sales or customer-facing roles.

• Willing and able to travel both domestically and internationally up to 75% of the time to engage with customers, attend industry events, and support field operations.

Are you in a technical support or systems administration role and looking to kickstart your career within a global technology business? At PaperCut, support is more than just fixing issues and receiving phone calls; it is important to our engineering-driven ethos. Our relationships with our customers have been guided by exceptional technical support and are core to PaperCut's success. This customer-first attitude, with a focus on technical excellence, has converted some of the toughest, most cynical SysAdmins into our biggest advocates. Reporting to the Regional Support Manager, this is a full-time hybrid role, based in our Portland office 3 days per week. Some of the things you'll do. You will solve issues with customer-first problem solving and resolution. You will interact via phone, email, web chat, and forum support. You work as part of the global support flow, collaborating with teams in Australia and the UK. Assist channel partners with PaperCut products, scripting, and print domain questions. Consolidate feature feedback from customers and attend product planning meetings to represent customer interests. A little about you. You have a background in Systems Administration or Support Engineering, with strong networking knowledge. You ideally have a degree in IT or a related field and certifications such as Network+ and CompTIA A+. You enjoy resolving technical issues and ensuring customer satisfaction. You understand technical concepts like static IP addresses and DHCP reservations but can communicate them to non-technical users effectively. You have exposure to cloud platforms and SaaS applications. Additional Information All your information will be kept confidential according to EEO guidelines. What else you can expect from us We are guided by our values: Caring, Honest, Intelligent, and Nimble (CHIN). We support a hybrid workplace for in-person and flexible work arrangements. Our office offers unlimited espresso coffee, and we can train you as a barista. Eligible for an annual bonus based on collective achievements. Full benefits from day one, including medical coverage, 401(k) with matching, paid vacation, parental leave, and more. Development options with a generous training budget. Our Equity and Belonging programs are highly visible and integrated into our culture. More about PaperCut We are an award-winning leader in Print Management solutions, committed to sustainability through our Forest Positive program. We are transitioning to cloud-based products and expanding our offerings. Our commitment to you Our hiring process is designed to be enjoyable, thorough, and fair, encouraging diverse applicants. We respond to every applicant as part of our 2025Circle Back Initiative. We value diversity and do not discriminate based on race, gender, age, religion, or other protected characteristics. #J-18808-Ljbffr

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Under minimal supervision, configures and installs complex software for IT users desktops and mobile devices. Provides advanced technical support for software and hardware of end-user computing. Provides advanced troubleshooting to readily identify complex or ambiguous problems and/or technical issues and escalates/delegates to appropriate staff for resolution.

II. Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

• Processes complex help desk tickets passed on from ITSC. Provides complex functional support of applications, isolates issues and distributes ticket to the appropriate team for resolution.

• Isolates difficult or ambiguous issues by reproducing the incident, identifying invalid data within the database, and/or tracing transactions through infrastructure to identify failure point.

• Provides data mining, writing specifications for development fixes and configuration of hardware and software.

• Creates DB scripts to correct invalid data within the database.

• Leads in resolving tickets passed on to any Tier 3 support group, working with external vendors as needed.

• Creates and updates Support and User Guides.

• Delivers advanced post-development support (including client installations).

• Provides management ticket reports, Pareto Report, and various others.

• Contributes in creation and modification of complicated system or application monitors.

• Leads Technical Support business initiatives in accordance with Senior Leadership.

III. Supervisory Responsibilities

May coach or mentor less-experienced personnel and act as the team leader on systems projects.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor's Degree (accredited) in Computer Science, MIS or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience

• Experience: 5 years of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

• None required

C. Other Knowledge, Skills or Abilities Required

• Advanced knowledge or skills in one or more of the following is required:

• SQL queries and scripting.

• Document user, support and maintenance procedures.

• Document standardized communications to users and management.

• Customer service skills including conflict resolution.

• Effectively communicate with staff, management, end users, and other customers.

• Ability to conceptualize end user steps and processes to readily identify the issue/problem.

• Troubleshooting PC problems and issues.

• Problem solving and analytical skills.

• Trains less experienced end users and staff in resolving more complicated PC technical issues and processes.

• General knowledge of PC systems, hardware and software.

• Knowledge of Software functionality.

• Remedy Action Request System (Help Desk System).

• Hardware and software support of on board computing systems.

• Knowledge of PC remote access functions and usage.

D. Other Knowledge, Skills or Abilities that Contribute to Success

May require advanced skills in one or more of the following:

• Various databases, applications, and technologies

V. Work Environment and Essential Functions

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Note: the following is defaulted for office setting position:

Normal setting for this job is: office setting.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Red Hat is seeking a Senior Technical Support Engineer with a strong background in OpenShift, Kubernetes, cluster deployment, and configuration to join our Managed Cloud Services Customer Experience team. This is a US-based remote position.

The Red Hat Cloud & AI Platforms Services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with Red Hat Cloud Services and AI Platforms. Our team provides world-class support service to Red Hat customers and partners around the globe for our many Platform as a Service (PaaS) and Software as a Service (SaaS) offerings. We primarily support Red Hat OpenShift on AWS (ROSA), Azure Red Hat OpenShift (ARO), OpenShift Dedicated on AWS and GCP (OSD), and Red Hat OpenShift AI (RHOAI). We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the team's continuous improvement. This position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software.

What you will do:

• Commitment to providing an exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues.

• Contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency.

• Act as the direct contact and advisor for customer inquiries and issues with their Cloud Services through our Customer Portal, conference calls, and remote access.

• Proactively analyze cluster status, identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions.

• Record customer interactions including investigation, troubleshooting, and resolution of issues, to document diagnostic steps and issue resolution to create reusable solutions for future incidents.

• Create and maintain knowledge articles aligned with the KCS (Knowledge-Centered Service) methodology.

• Partner with internal teams and external parties to deliver seamless infrastructure support for Red Hat's Cloud Services.

• Manage incident and issue workloads to ensure that all customer issues are handled and resolved in a timely manner.

• Maintain a strong work ethic, able to work effectively as part of a team, and focus on customers and resolving their issues.

• Be available to perform weekend shift duties on a rotational schedule.

What you will bring:

• 5+ years of experience in a customer-facing technical support or solutions engineering role.

• Proven experience in Infrastructure Implementation, Deployment, Administration, and Production Support of container technologies and orchestration platforms (e.g., CRI-O, Kubernetes, xKS, Docker, OpenShift Container Platform).

• Experience with developer workflows, Continuous Integration (e.g., Jenkins), and Continuous Deployment paradigms.

• Exceptional technical, analytical, and troubleshooting skills using tools like curl, strace, oc (kubectl), and Wireshark analysis to investigate and form precise action plans for issue remediation with components such as networking, system performance issues, Kubernetes, OpenShift Container Platform, Service Mesh, and RESTful API calls.

• Experience working with tools surrounding the Kubernetes ecosystem such as Prometheus, Grafana, FluentD, etc.

• Experience working with configuration management tools (e.g., Ansible, Terraform) and monitoring and automation tools (e.g., Ansible, Splunk).

• Proficient scripting and automation skills (e.g., Python, Bash, Go) to convert manual and maintenance functions into fully orchestrated automation is a plus.

• Ability to operate in complex, highly secure, and highly available environments and interact with Site Reliability Engineering (SRE) domain experts maintaining those environments.

• Familiarity with established ITIL practices such as Incident, Change, Problem, and Release Management.

• Excellent English communication skills (written and verbal) and interpersonal skills, with a desire to mentor other members of the support team and share technical knowledge in a helpful and timely fashion.

• Experience logging issues and working with issue tracking tools such as Jira.

• Ability to work effectively as part of an agile team, actively communicate status, and complete deliverables on schedule with a strong sense of initiative and ownership.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• Ability to work effectively and collaborate within a geographically distributed, global team.

The salary range for this position is $84,400.00 - $134,970.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

? Comprehensive medical, dental, and vision coverage

? Flexible Spending Account - healthcare and dependent care

? Health Savings Account - high deductible medical plan

? Retirement 401(k) with employer match

? Paid time off and holidays

? Paid parental leave plans for all new parents

? Leave benefits including disability, paid family medical leave, and paid military leave

? Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permeant solutions.

Essential Duties and Responsibilities :

• Able to assess customer needs, troubleshoot and set expectations for quick resolution

• Verify accuracy of business impact statement as provided by the customer

• Independently perform problem verification by confirming a customer's environment, error messages, and symptoms of a problem

• Routine use of testing tools; may define and recommend testing tools

• Research complex for resolution cases using knowledge bases, documentation etc.

• Develop reproducible cases, when necessary

• Prepare, recommend and implement solutions

• Point of escalation in the preparation, recommendation, and implementation of solutions for junior team members

• Address and manage critical situation issues as an escalation expert across several products

• Assist, mentor and train other Support Engineers at different levels

• Participate in internal projects and other work as directed

• Ongoing self-directed learning to expand expertise of Rocket Software products

• Regularly contribute to training content

• Collaborate with Product Development Managers

• May serve as designated point of contact or support coordinator for large customer

• Act as project lead on assigned projects; may act as organizational team lead

Qualifications:

• 8+ years of experience in technical support or similar role with deep technical knowledge of

• z/OS mainframes

• Experience with z/OS Database or application development platforms, such as DB2, CICS, IMS, ADABAS, IDMS or VSAM.

• SQL, Data Virtualization, CDC

• Operating system knowledge: Windows, Unix, Linux.

• Database knowledge in open systems (Windows, Unix, Linux) and cloud solutions.

• Possess solid analytical and troubleshooting skills, specifically dealing with IBM z/OS

• Available for some after hours, weekend and holiday work

• Strong communication and problem-solving skills

• Strong customer service skills in interacting with both internal and external customers.

• Demonstrated experience adapting to change and managing priorities

• Commitment to Rocket core values of empathy, trust, love and caring.

Additional skills that are helpful to have, but not required:

• Knowledge of Spark, Python, Java, Rexx

• Knowledge of Web Services standards (SOAP, WSDL, WS-*), REST, Applications Servers (WebSphere, Oracle), HTTP, SSL, HTTP/S, TCP protocols.

• Knowledge/experience with ODBC/JDBC.

• Knowledge/experience of DB2 utilities and DB2 stored procedures.

• Knowledge/experience of DB2 LUW.

• Knowledge/experience with Visual Studio .NET.

• Knowledge/experience in z/OS Cobol or Natural.

• Knowledge/experience in Microsoft SQL Server or Oracle

• Knowledge/experience working with RACF, ACF2 or Top Secret.

• Operating systems: IBM z/OS, Windows, Red Hat Linux, Sun Solaris.

• Knowledge of Network topology.

• Knowledge/experience with the following is a plus: tcVision, Rocket Data Replicate and Sync

Information Security:

Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

#LI-SD1

#LI-Remote

.

What Rocket Software can offer you in USA:

Unlimited Vacation Time as well as paid holidays and sick time

Health and Wellness coverage options for Rocketeers and dependents

Life and disability coverage

Fidelity 401(k) and Roth Retirement Savings with matching contributions

Monthly student debt benefit program

Tuition Reimbursement and Certificate Reimbursement Program opportunities

Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.

At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Senior Engineer, Technical Support

Job Category: Information Technology

Location: US - California - Remote | US - Colorado - Remote | US - Idaho - Remote | US - Nevada - Remote | US - New Mexico - Remote | US - Oregon - Remote | US - Utah - Remote | US - Washington - Remote

Meet Our Team:

We are the face of Pega. Our aim is to provide world-class technical support and advice on the use of Pegasystems’ Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with best colleagues and customers across the globe.

This is role is remote, US-based, Pacific Time Zone hours

Picture Yourself at Pega:

Pega is changing the way the world builds software. In this role you will be the person, (Senior Technical Support Engineer-PTSE), who the experts go to for help. PTSEs work directly with Pegasystems’ staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle.

Who You Are:

• Should be ready to work in Support coverage in 24x7 rotational shifts

• Strong analytical and problem-solving skills.

• Bachelors or master’s degree in computer science and Engineering or equivalent

• Ability to identify, propose and implement solutions and ability to work in a flexible, team environment

• Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture

• Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict

• Proven ability to interact directly with customers at all levels

• Demonstrated customer-facing skills including expectation management, communication skills, information management

• Demonstrated effective oral and written communication skills, including poise in high-pressure situations

What You've Accomplished:

• 5+ years of hands-on experience in software engineering, with a strong foundation in Java, J2EE, and database programming

• 4+ years of experience developing scalable applications using Java/J2EE technologies

• 2+ years of experience administering J2EE servers and supporting enterprise-grade server software, with exposure to database operations

• Proficiency in working with databases such as PostgreSQL, and application servers like Apache Tomcat

Bonus:

• Practical experience with the Pega Platform or Pega Customer Decision Hub (CDH)

• Proficiency in analyzing and troubleshooting heap dumps and thread dumps to resolve performance issues

• Working knowledge of web services, including SOAP and REST APIs

• Familiarity with cloud platforms such as AWS or GCP

• Experience with container orchestration tools like Kubernetes (K8s)

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products

• Continuous learning and development opportunities

• An innovative, inclusive, agile, flexible, and fun work environment

• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company#LI-KH2

Job ID: 22189

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

• Manage incoming and outgoing customer calls
• Answer phones from customers professionally by responding to customer inquiries and complaints.
• Research required information using available resources.
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research every issue and provide solutions
• Resolve customer inquiries for part and order status using case management tool and SAP
• Work internally with cross functional partners to ensure accurate communication on customer orders
• Timely communication on dealer cases (Case management tool)
• Build rapport with the dealer network and internal partners through professional and standardize communication
• Support internal partner needs regarding inquiries relating to order status
• As a customer service role, professionalism and adherence to the standard process is required to ensure customer experience is maintained
• Participate in continuous improvement projects as needed

• Bachelors degree from an accredited university with 0 years of relevant experience required OR 2 years of relevant experience in lieu of a degree required
• Self-motivated, proactive individual that proactively seeks alternatives when faced with obstacles
• Strong communication skills, both written and verbal, to be able to independently communicate to customers.
• Ability to adapt quickly to change
• Strong desire to provide excellent customer service to external customers
• Strong experience with computer applications, such as MS outlook, excel and PowerPoint

• 1+ years call center experience
• 2+ years in a direct customer service environment
• 1+ years of supply chain experience
• SAP knowledge
• Salesforce knowledge
• Five9 knowledge

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Vestas invites you to be part of the renewable energy revolution. As a leader in wind energy, we are shaping a sustainable future through innovative solutions. Explore professional development within an interactive, cooperative atmosphere that recognizes and values your participation.

Construction Technical Support Specialist - Remote Position

The Installation Performance and quality group is primarily a support function for the construction projects in Vestas. The Construction Technical Support Specialist is a support function for the Construction Team and Installation Performance Management, with tasks ranging from onsite support, tooling support, CIM assistance, Engineering interface, and a variety of onsite or remote meetings. Expected minimum 50% travel and work on location at the construction project.

Responsibilities:

• Act as an interface between Construction and Engineering via Construction related TSL tickets.
• Develop and modify documentation for complex and new tasks.
• Communicate pertinent information to key stakeholders.
• Perform advanced problem analysis and diagnostics to include use of technical documentation and advanced tools e.g. VOB/SQL/VDAT/VOT/GLD etc.; use root cause analysis/fish bone/DMAIC to report and resolve technical issues.
• Execute and perform most work tasks effectively using technical skills according to undefined parameters due to complexity of technical matters and follow procedures when defined; review documentation, processes and procedures for applicability and accuracy; submit recommendations to appropriate site or department managers.
• Identify the need to and will collaborate across internal departments to resolve customer and/or site level inquiries.
• Assist in technical meetings with the customer and/or BoP to represent Vestas from the field perspective as needed.
• Support efforts to ensure that high installation quality is maintained by Vestas project team and Vestas contractors. This will include verifying SWIs are followed, procedures completed in their entirety, and control measures are in place.
• Follow-up of project-related engineering issues onsite to ensure execution excellence.
• Internal follow-up of internal project related requests and processes, such as facilitating documentation requests, assisting with long-term storage, ECRs, etc.
• Support efforts to ensure that QSE requirements and guidelines are adhered to at project sites by performing both quality and safety walks.

• Minimum 5 - 7 years' experience in the wind industry is beneficial.
• Current with all Vestas training and/or ability to complete training requirements.

• Firsthand experience in construction documentation / Job Book review essential.
• Effective communication skills, oral and written.
• Solid organizational skills.
• Thorough attention to detail and ability to follow directions.
• Effective interpersonal and customer relations skills.
• Demonstrated advanced use of VOB data collection and Vestas-specific diagnostic systems.
• Proficient with the Microsoft Office Suite, including Word, Excel, PowerPoint, OneNote.
• Proficient with use of Procore.
• Experienced in installation activities, mechanical completion walkdowns, commissioning, leak checks, and problem solving.
• Good understanding of general contract elements and language interpretation including scope, milestones, payment terms and documentation.
• Working knowledge of the typical project construction schedules and budgets.

• Attractive salary and one of the most comprehensive benefits plans in the industry
• Great benefits coverage that includes dental and vision
• Generous Flexible Time Off (FTO) policies
• Great 401(k) plan (with employer match)
• Tuition assistance

Contract : 12 months (possible extensions) Responsibilities: Analyzes, troubleshoots, and resolves issues within IT infrastructure including systems, servers, storage, and networking. Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation. Requirements : Must have a basic understanding of Storage theory, Server layout and Network concepts. Must have own transportation Must be able to lift to 40 lbs. Experience with pallet jack and data center server lifting tools is a plus. Education : 3+ years of technical experience, Associates Degree or equivalent degree in computer science or related area of study EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or . Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. #J-18808-Ljbffr