20 Technicians jobs in Jeffersonville

• Perform maintenance and repair of mechanical, electrical, hydraulic, and pneumatic systems.
• Troubleshoot and repair PLC controlled production equipment.
• Perform preventive and predictive maintenance, repair, and installation of machinery and equipment, as well as improve equipment reliability and minimize downtime.
• Interpret electrical schematics and PLC programs.
• Ensure all tasks are performed in accordance with safety policies.
• Maintain a clean and safe work environment.
• Provide emergency/unscheduled repairs of production equipment during production.
• Diagnose problems, replace or repair parts, test and make adjustments.
• Comply with safety regulations and maintain clean and orderly work areas.

• High School Diploma or equivalent required, trade or technical school certificate a plus.
• Minimum of 5+ years of maintenance experience in a manufacturing environment.
• Proven experience with PLC, controls, injection, pneumatic, hydraulic, electrical troubleshooting, machine maintenance tech, pneumatics, motors, electrical controls, wiring, NEC, thermocouple knowledge, AC/DC, mechanical maintenance, equipment maintenance, preventive maintenance, repairing, Omron, and Allen Bradley.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to read and interpret equipment manuals and work orders to perform required maintenance and service.
• Must be able to work independently and with minimal supervision.
• Must be available to work 1st or 3rd shift.
• Excellent communication and interpersonal skills.
• Ability to handle physical workload including lifting heavy items, standing for long periods, and being mobile on the shop floor.
• Must be able to work in a fast-paced environment and handle multiple tasks.
• Strong commitment to all health and safety guidelines.

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC . Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

We are currently hiring full-time Tank Wash Technicians . The Tank Wash Technician is responsible for performing all aspects of tank trailer and ISO cleaning, including inspecting the trailer for residual product, and post-cleaning inspection of the interior/exterior of the trailer. Duties include properly disassemble, inspect, clean, and reassemble tank internally and externally. Must be able to work in tight spaces, climb across narrow bridges, and lift equipment up to 75 pounds. Working in confined spaces is required.

Requirements:

• High school diploma or equivalent.
• 1-2 years of relevant work experience in transportation, chemicals, supply chain, manufacturing, or logistics.
• Must be mechanically inclined.
• Candidates with a valid driver's license highly preferred
• Must be able to read and understand English for the purposes of interpreting MSDS documents.
• Experience in pressure washing, hydro-blasting, and/or working with chemicals highly preferred

• Medical, dental and vision insurance
• 401(k) with generous employer match
• Paid time off, including 10 paid holidays
• Optional health savings account & flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement

Discover a career at Depot Connect International (DCI) , a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC . Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

We are currently hiring full-time Tank Wash Technicians . The Tank Wash Technician is responsible for performing all aspects of tank trailer and ISO cleaning, including inspecting the trailer for residual product, and post-cleaning inspection of the interior/exterior of the trailer. Duties include properly disassemble, inspect, clean, and reassemble tank internally and externally. Must be able to work in tight spaces, climb across narrow bridges, and lift equipment up to 75 pounds. Working in confined spaces is required.

Requirements:

• High school diploma or equivalent.
• 1-2 years of relevant work experience in transportation, chemicals, supply chain, manufacturing, or logistics.
• Must be mechanically inclined.
• Candidates with a valid driver's license highly preferred
• Must be able to read and understand English for the purposes of interpreting MSDS documents.
• Experience in pressure washing, hydro-blasting, and/or working with chemicals highly preferred

• Medical, dental and vision insurance
• 401(k) with generous employer match
• Paid time off, including 10 paid holidays
• Optional health savings account & flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement

ABOUT THIS POSITION

As part of our award winning Client Success Department, the?Technical Analyst?is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for outstanding, brilliant, and driven people to help guide our clients to become more efficient and successful. The primary responsibility of the Analyst is to provide exceptional support to our clients by handling incoming inquiries through ACD, email, and system feedback. Proactive problem identification, communication and resolution are essential in providing superior customer support. The Technical Analyst must maintain a positive attitude and have a positive effect on the morale of the team.

WHAT YOU'LL DO

• Answer incoming support calls ?

• Make outbound calls as needed to customers, vendors, intermediaries and payers in support and resolution of inquiries

• Respond to written email inquiries from our customers

• Document, investigate and resolve customer issues to resolution

• Identify client concerns and engage appropriate internal resources to ensure timely resolution

• Abide by phone schedule to ensure sufficient availability for receiving inbound calls

• Document all client interactions - phone calls, emails, work effort, etc

• Follow documented HIPAA security procedures related to Protected Health Information (PHI) and financial information

• Consistently meet performance standards as set forth in the quality guidelines

• Ability to effectively prioritize and handle multiple tasks and work under aggressive time constraints

• Ability to demonstrate professionalism in communicating with clients and payers both written and verbally?

• Ability to work self directed?

• Availability to work extended hours when needed

• Appropriately escalates issues and concerns in order to achieve timely resolution

• Perform other duties and /or projects as assigned by management within the area of responsibility and control

WHAT YOU'LL NEED

• Must have experience working in medical billing and/or with HCFA 1500/CMS 1500 and/or with UB-92/UB-04 (with demonstrated knowledge)

• Exceptional client service skills

• Technically savvy with excellent troubleshooting and analytical skills

• Working knowledge of EDI files (Preferred)

• Demonstrated verbal and written communication skills

• Self-motivated with the ability to multitask, work independently, and work in a team setting

• Strong sense of urgency

• Demonstrated knowledge of Microsoft applications (Outlook, Work, Excel)

• Bachelor degree (Preferred)

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Customer Support

Job Type: Full time

Req ID: R1893

Here's a Glimpse at What you'll Do:

As a Technical Support Coordinator at Lantech you will:

• Provide technical support via phone, email, and video to customers, service technicians, and spare parts coordinators for all Lantech products.
• Document and troubleshooting electrical, mechanical and programming issues
• Coordinate with internal teams (engineering, manufacturing, sales, etc.) to develop a resolution for the issue.
• Follow up on open service tickets.
• Ensure the service ticket is completely documented and all collaborating data and communication is attached.
• Program PLCs, HMIs, VFDs, Light Curtains, etc. for the parts team
• Create requests to the parts group for warranty and contract parts orders and part quotes based on field service technician requests.

Work schedule is Monday to Friday (8 hours/day) with periodic rotation to cover early or late shift (10am-7pm). Periodic covering of after-hours support is also required which may include coming into the facility to remove a part from a machine on the floor or programming a part for the Lantech Parts Team.

What are we Looking For? (Requirements)

We are look for someone who:

• Has 3-5 years of experience servicing, testing, maintaining, or providing troubleshooting support for controls-based industrial equipment.
• Is detail-oriented, self-starter, with excellent customer service skills and a strong technical aptitude.
• Is able to read mechanical and electrical drawings.
• Has strong oral and written communication skills.
• Is proficient using Microsoft Office (Word, Excel, Outlook)

Desired skills

• The ability to troubleshoot RSLogix500 and RSLogix5000-based PLC logic
• WinMan experience

Education

• Associate's degree in a technical field. Will consider minimum 5 years equivalent experience.

Why Work with Us?

• Job Stability - Lantech is an essential business who is thriving in the manufacturing industry and growing exponentially in the market. We believe that job stability is not only about your ability to hold a job. It also means you enjoy what you are doing as well as the benefits and compensation offered.
• Competitive Benefits - 401k + Company Match, Quarterly profitability bonus, Medical, Dental, Vision, Paid Life, STD & LTD, Paid Life insurance, Paid Vacation, 8 paid holidays per year
• Competitive Pay
• Casual Dress
• GREAT CULTURE
• & More!

Who are We?

Lantech has been leading the packaging industry since 1972; and it's our team members who make our success possible, so we make their work fulfilling with a fun environment and rave-worthy benefits. Sound like the perfect workplace for you? Consider applying if you're ready to show up wholeheartedly every day with a willingness to learn and a dedication to constant improvement.

• Answer inbound support calls and collaborate with customers to resolve issues.
• Determines whether calls can be resolved over the phone or if they must be fixed on-site by a field service engineer.
• Builds and maintains a solutions database. The solutions database works in line with the call center scripting and also functions as a resource for field service engineers to troubleshoot equipment issues.
• Functions as a resource to field service engineers in their respective job functions.
• Identify and diagnose problems with little information. Problem-solving tasks may include resolving mechanical/software issues, resolving operating system bugs, and reinstalling software or hardware.
• Enhance the customer's positive experience with Packsize by recognizing their needs and providing solutions.
• Motivate customers through training how to operate machinery and implement lean principles.
• Communicate effectively, both internally and externally and utilize the CRM system to record and schedule engineering functions.
• Update online database system in a timely manner to facilitate the flow of machine data and dashboard reporting.
• Builds and maintains call center scripts in the CRM system to support Packsize customer growth.

• BS/BA in related discipline is strongly preferred.
• Spanish speaking is a plus
• Advanced degrees are a plus
• Networking or IT support experience a plus
• 3-5 years of hands-on experience
• Experience in diagnosing, solving, and implementing solutions to technical issues
• Experience in high-level remote troubleshooting
• Completely dependable, excellent at problem-solving and troubleshooting
• Proven track record of reliability during hotline shifts
• Excellent de-escalation skills to reduce potential dispatches
• Self-motivated with a proven track record in managing technical issues and projects
• Highly proficient with Packsize technology with a strong attention to detail
• Possess strong communication skills and the ability to communicate professionally in written responses to emails and phone communications to customers both internal and external
• Must be organized and analytical, able to eliminate obstacles through creative approaches
• Proven to possess great time management skills
• Familiar and comfortable with high-paced, high-technology environments

• Communicate with others to exchange information
• Work within a production facility, warehouse, or manufacturing environment
• Work in a noisy environment at various temperatures
• Remain in a stationary position, often standing for prolonged periods
• Move objects (equipment, machinery, and products) up to 50 lbs
• Ascend and descend ladders, stairs, scaffolding, ramps, steps stools and the like
• Perform tasks that require you to bend, stretch, push, pull, carry, and reach

ABOUT THIS POSITION - As part of our award winning Client Success Department, the Technical Analyst is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for Technical Support, Support Analyst, Technical Analyst, Technical, Client Support, Analyst, Technology

ABOUT THIS POSITION

We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise Technical Support Analyst serves as a front-line support contact for Waystar’s most strategic clients. The Enterprise Technical Support Analyst provides support to our clients for simple, urgent, and/or complex issues. This is accomplished by handling support inquiries either by phone or by our web portal. The ideal candidate understands the importance of professionalism when working with high profile clients and can prioritize tasks with the needed sense of urgency.

WHAT YOU'LL DO

• Answer incoming calls and/or web cases from our most strategic clients.

• Make outbound calls as needed to clients to resolve support cases.

• Respond to case comments from our web portal to support our clients.

• Documents support cases thoroughly, showing research steps and resolution.

• Identify client concerns and engage appropriate internal resources to ensure timely resolution.

• Use resources to resolve issues in a timely and self-sufficient manner.

• Communicates well within department and with other departments.

• Strives to meet and exceed individual, and team, goals and metrics.

• Abides by phone schedule to ensure enough coverage for our clients.

• Ability to demonstrate professionalism in communicating with clients both written and verbally.

• Performs other duties and/or projects as assigned by management within the area of responsibility and control

WHAT YOU'LL NEED

• 4-year bachelor’s degree preferred

• Experience working in healthcare, whether it be medical billing, coding, administration, etc. or experience in revenue cycle management or technology support company is preferred. Exceptional client service skill

• Technically savvy with excellent troubleshooting and analytical skills

• Working knowledge of EDI files is a bonus.

• Demonstrated knowledge of Microsoft applications (Outlook, Work, Excel)

• Acts as a self-starter and uses critical thinking skills regularly. Professional, effective, and clear communication skills

• Comfortable with de-escalating client issues and temperament

• Team Player – You need to be able to work with others towards a common purpose/goal to create strong alliances with clients, partners, and fellow employees.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Customer Support

Job Type: Full time

Req ID: R2669