24,387 Installation & Maintenance jobs in the United States

Customer Service And Support

Premium Job
Remote $21 - $25 per hour Comfort Xpress

Posted 5 days ago

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Job Description

Full time Permanent

Job Title: Customer Service And Helpdesk Representative

Department: Customer Support / Helpdesk

Location: [Atlanta GA]

Salary: [$21 -$26]

Reports To: Customer Service Manager / Helpdesk Supervisor

Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.

They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T

his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or in person.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues promptly and professionally.
  • Log all customer interactions in the company’s CRM system.
  • Follow up with customers to ensure resolution satisfaction.
  • Collaborate with other departments to address customer needs.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure compliance with company policies and procedures.
Qualifications:
  • High school diploma or equivalent; higher education or certifications in customer service are a plus.
  • [Insert years] of experience in customer service or helpdesk roles.
  • Strong communication skills, both verbal and written.
  • Proficiency in CRM software and MS Office or similar applications.
  • Excellent problem-solving and conflict-resolution skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Empathetic and patient with a customer-focused attitude.

Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.

Physical Requirements: General office physical requirements, including the ability to operate computer and phone systems.

Company Details

Comfort Xpress - Ohio is the half of Comfort Xpress that covers the Ohio Operations, with its sibling, Comfort Xpress-Oklahoma doing the same thing in Oklahoma. Our technicians are all trained in all aspects of our business: sales and service residentialand commercial applications . All of our technicians are skilled and experienced.
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Telecoms - Network Administrator

Premium Job
77040 Houston $21 - $25 per hour Comfort Xpress

Posted 6 days ago

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Job Description

Full time Permanent

Job Title: Network Administrator

Location: [Houston, TX, USA]

Salary: [$21-$26]

Department: Information Technology

Reports To: IT Manager or Chief Information Officer (CIO)

Job Overview: The Network Administrator manages and maintains the company’s computer networks. This role involves overseeing, configuring, and supporting network hardware, software, and communication links. It also requires a strong technical background in network management, including familiarity with network standards, protocols, and security practices.

Key Responsibilities:
  • Install, configure, and maintain network hardware, software, and systems, including servers, routers, switches, firewalls, and VPNs.
  • Monitor network performance and integrity, resolving issues and optimizing the network for future growth.
  • Implement and manage network security tools and practices to protect systems from external and internal threats.
  • Coordinate with IT staff and external vendors to facilitate network-related projects and initiatives.
  • Conduct regular system backups and disaster recovery operations to ensure data preservation.
  • Provide technical support and guidance to users with network-related issues.
  • Document network configurations, changes, and procedures to maintain an up-to-date knowledge base.
  • Stay informed about new networking technologies and best network management and security practices.
Qualifications:
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a Network Administrator or similar role, with a strong understanding of network infrastructure and data communication operations.
  • Familiarity with network diagnostic, monitoring, and analysis tools.
  • Solid understanding of network operating systems (e.g., Cisco IOS), IP networking, and network security measures.
  • Excellent troubleshooting and problem-solving skills.
  • Strong interpersonal and communication skills, with the ability to explain complex network concepts to non-technical staff.
  • Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly desirable.

Work Environment: The role is primarily office-based but may require occasional travel to different company sites to manage and troubleshoot network installations. The Network Administrator may need to be available outside regular business hours to address urgent network issues or perform scheduled maintenance.

Physical Requirements: General office physical requirements include extended sitting and computer use periods. May involve occasional lifting of network hardware or equipment.

Company Details

Comfort Xpress - Ohio is the half of Comfort Xpress that covers the Ohio Operations, with its sibling, Comfort Xpress-Oklahoma doing the same thing in Oklahoma. Our technicians are all trained in all aspects of our business: sales and service residentialand commercial applications . All of our technicians are skilled and experienced.
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Customer Service And Support

Premium Job
74868 Seminole $20 - $26 per hour Comfort Xpress

Posted 6 days ago

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Job Description

Full time Permanent

Job Title: Customer Service And Helpdesk Representative

Department: Customer Support / Helpdesk

Location: [Senimole Oklahoma]

Salary: [Range or Specific Amount]

Reports To: Customer Service Manager / Helpdesk Supervisor

Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.

They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T

his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or in person.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues promptly and professionally.
  • Log all customer interactions in the company’s CRM system.
  • Follow up with customers to ensure resolution satisfaction.
  • Collaborate with other departments to address customer needs.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure compliance with company policies and procedures.
Qualifications:
  • High school diploma or equivalent; higher education or certifications in customer service are a plus.
  • [Insert years] of experience in customer service or helpdesk roles.
  • Strong communication skills, both verbal and written.
  • Proficiency in CRM software and MS Office or similar applications.
  • Excellent problem-solving and conflict-resolution skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Empathetic and patient with a customer-focused attitude.

Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.

Company Details

Comfort Xpress - Ohio is the half of Comfort Xpress that covers the Ohio Operations, with its sibling, Comfort Xpress-Oklahoma doing the same thing in Oklahoma. Our technicians are all trained in all aspects of our business: sales and service residentialand commercial applications . All of our technicians are skilled and experienced.
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Golf Course Groundskeeper

Premium Job
97071 Woodburn $20 per hour CSR Personnel

Posted 20 days ago

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Job Description

Full time Permanent

We are hiring an experienced Golf Course Groundskeeper for a private golf community in Woodburn, OR. This is a great opportunity for someone with golf course or turf management experience who takes pride in maintaining professional-quality greens, fairways, and landscapes.

Responsibilities:
  • Maintain golf course grounds including greens, fairways, bunkers, and roughs
  • Operate turf equipment (mowers, aerators, utility vehicles)
  • Perform irrigation adjustments, sprinkler checks, and turf care
  • Assist with fertilization, seeding, aeration, and seasonal turf projects
  • General upkeep of landscaped areas, walkways, and community spaces
Qualifications:
  • Golf course groundskeeping / greenskeeping experience required
  • Knowledge of turf care, irrigation, and golf course standards
  • Experience with groundskeeping equipment (mowers, tractors, etc.)
  • Physically able to bend, lift, and work outdoors in all weather conditions
  • Dependable, detail-oriented, and committed to maintaining excellent playing conditions
Why Work With Us?
  • Competitive pay – $20/hour
  • Stable, full-time schedule
  • Opportunity to work in a beautiful golf course environment
  • Friendly and supportive team atmosphere

Pay: $20/hour
Schedule: Full-time, Monday–Friday, 5:00am–1:30pm (winter hours: 6:00am–2:30pm)

Company Details

CSR Personnel is a boutique staffing agency proudly serving the Portland metro area. Family-owned and locally operated, we specialize in connecting skilled talent with opportunities in warehouse, logistics, production, administrative, and customer service roles. Our team takes a personalized approach to recruiting, ensuring the right match for both candidates and employers. At CSR Personnel, relationships matter — we value integrity, quality, and commitment in every placement. Whether you’re seeking your next career move or looking for dependable staff, we are here to support your success.
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Administrative Assistant

Premium Job
Remote $22 - $28 per year Pauls Heating And Air Conditioning

Posted 21 days ago

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Job Description

Full time Permanent
Position Summary

The Administrative Assistant will provide clerical and administrative support to ensure efficient operation of the office. You will handle a variety of tasks such as answering phones, scheduling appointments, data entry, filing, and assisting with customer and technician communication. This role is key to keeping our office organized, professional, and customer-focused.

Key Responsibilities
  • Answer and direct phone calls in a polite and professional manner
  • Greet and assist visitors and clients in person
  • Schedule service and installation appointments
  • Prepare and manage work orders, service records, and other documents
  • Perform data entry and maintain accurate customer records in the system
  • Assist with invoicing, billing, and payment processing
  • Coordinate with service technicians and dispatchers as needed
  • Order office supplies and maintain inventory
  • Support company projects, special tasks, and team members as assigned
Qualifications
  • High school diploma or GED required; associate degree preferred
  • Prior administrative, office assistant, or customer service experience preferred (experience in HVAC or trades a plus)
  • Strong organizational and time management skills
  • Excellent verbal and written communication
  • Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with computer systems
  • Ability to multitask in a fast-paced environment
  • Friendly, positive attitude and team-oriented mindset
What We Offer
  • Competitive pay based on experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for training and advancement
  • A respectful, team-oriented work environment

Company Details

Welcome to Paul’s Heating & Air Conditioning, your trusted partner for heating services in and around Onalaska, WI. With over 58 years of experience in maintaining and repairing heating systems for both home owners and business owners, we take pride in delivering high-quality service and exceptional customer care. Our commitment to excellence has made us a leading provider of heating solutions in the region, and we are dedicated to keeping your home or business comfortable year-round. Our History Founded in 1962, Paul’s Heating & Air Conditioning has built a legacy of trust and reliability in the HVAC industry. From our humble beginnings, we have grown into a well-respected company known for our integrity and expertise. Our founder’s vision of providing high-quality heating services while prioritizing customer satisfaction remains at the core of our operations today. Over the decades, we have evolved alongside advancements in technology and industry standards. Our team has continually updated their skills and knowledge to ensure we are always equipped to handle the latest heating systems and innovations. This dedication to continuous improvement allows us to provide our clients with the most efficient and effective heating solutions available. Our Commitment to You At Paul’s Heating, we understand that heating repair and maintenance can be stressful and inconvenient. That’s why we are committed to ensuring that every service we provide is performed in the most timely and ...
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Documentalist

Premium Job
Remote $25 - $30 per hour Pauls Heating And Air Conditioning

Posted 21 days ago

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Job Description

Full time Permanent
Position Summary

The Documentation Specialist is responsible for creating, maintaining, and managing accurate records and documentation related to service operations, installations, compliance, warranties, and internal processes. You will play a critical role in supporting both the office and field teams by ensuring all documents are accurate, accessible, and up to date.

Key Responsibilities
  • Create, update, and manage documentation related to HVAC service calls, installations, equipment warranties, and permits.
  • Maintain digital and physical filing systems for quick retrieval and long-term storage.
  • Ensure compliance with local, state, and federal documentation requirements.
  • Collaborate with service technicians, office staff, and management to ensure documentation is complete and submitted on time.
  • Assist in the preparation of reports, manuals, and client-facing documents.
  • Manage and track vendor and manufacturer warranty registrations and related paperwork.
  • Audit records periodically to identify and correct any inconsistencies or missing information.
  • Support internal training documentation and process manuals.
Qualifications
  • High school diploma or GED required; associate degree or higher preferred.
  • 1–3 years of administrative or documentation experience, preferably in HVAC, construction, or a related field.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM or scheduling systems.
  • Ability to handle confidential information with integrity.
  • Strong communication and collaboration skills.
  • Self-motivated with the ability to manage time and priorities effectively.
What We Offer
  • Competitive pay based on experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for advancement and professional development

Company Details

Welcome to Paul’s Heating & Air Conditioning, your trusted partner for heating services in and around Onalaska, WI. With over 58 years of experience in maintaining and repairing heating systems for both home owners and business owners, we take pride in delivering high-quality service and exceptional customer care. Our commitment to excellence has made us a leading provider of heating solutions in the region, and we are dedicated to keeping your home or business comfortable year-round. Our History Founded in 1962, Paul’s Heating & Air Conditioning has built a legacy of trust and reliability in the HVAC industry. From our humble beginnings, we have grown into a well-respected company known for our integrity and expertise. Our founder’s vision of providing high-quality heating services while prioritizing customer satisfaction remains at the core of our operations today. Over the decades, we have evolved alongside advancements in technology and industry standards. Our team has continually updated their skills and knowledge to ensure we are always equipped to handle the latest heating systems and innovations. This dedication to continuous improvement allows us to provide our clients with the most efficient and effective heating solutions available. Our Commitment to You At Paul’s Heating, we understand that heating repair and maintenance can be stressful and inconvenient. That’s why we are committed to ensuring that every service we provide is performed in the most timely and ...
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Handyman

Premium Job
62701 Springfield $20 - $35 per hour IQ group inc

Posted 29 days ago

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Job Description

Part Time Permanent

General Maintenance & Repairs

Perform minor electrical, plumbing, and carpentry repairs.

Fix leaking faucets, replace broken fixtures, and unclog drains.

Repair or replace doors, windows, locks, and hardware.

Patch holes, paint walls, and perform minor drywall repairs.

Maintain and repair appliances, HVAC systems, and other household equipment.

Installation

Install shelves, cabinets, blinds, and other household fixtures.

Assemble furniture and equipment.

Install lighting, ceiling fans, and other minor electrical fixtures (if certified or trained).

Assist with outdoor projects like decks, fences, or gates.

Preventive Maintenance

Conduct routine inspections of property systems and structures.

Identify potential issues and recommend solutions.

Perform seasonal maintenance (e.g., winterizing pipes, gutter cleaning).

Emergency & On-Call Tasks

Respond to urgent repair requests.

Provide temporary solutions until permanent repairs can be completed.

Customer Service

Communicate clearly with clients about repairs, timelines, and costs.
Provide estimates for projects and materials.

Maintain a clean and safe work area during and after jobs.

Company Details

-Free Consultations -Residential and Commercial Service -Electrical Service and Installation -Solar Installation and Service 24-hour service available About Us IQ Group provides intelligent power solutions to the Springfield, IL area. Year Established 2001 Services Solar Installation and Maintenance Electrical Installations and Service Project Management and Development Energy Efficiency Upgrades Technical Consulting Associations Springfield Chamber of Commerce
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Sanitary Maintenance Technician - $18-$18.75 - Full Time

23005 Ashland, Virginia Wegmans Food Markets

Posted today

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Job Description

Schedule: Full time
Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule.
Age Requirement: Must be 18 years or older
Location: Ashland, VA
Address: 9300 Sliding Hill Road
Pay: $19.50 / hour
Job Posting: 10/17/2025
Job Posting End: 11/16/2025
Job ID: R

As a Facilities Sanitation Team Member, you will help to keep the entire operation running smoothly. Working alongside the Operations Teams, this role provides incredible service to each department by quickly and efficiently responding to calls regarding spills, breaks, or other accidents, as well as maintaining the general upkeep and safety of the facility.

What will I do?

  • Keep the facility in pristine condition, and answer questions and communicate potential dangers to management
  • Promptly respond to all maintenance calls by attending to spills, breaks or other accidents as well as various maintenance tasks including changing light bulbs, unclogging drains, etc.
  • Work independently to prioritize and complete all assigned tasks efficiently, including keeping warehouse floor clear of all wood, plastic, cardboard, and other debris, clean and restock restrooms, sweep floors, empty trash receptacles, clean windows, as well as other jobs
  • Safely operate ride on and walk behind floor scrubbers, perform basic preventative maintenance of cleaning equipment
  • Operate cardboard and plastic baler and compactors, load pallets and recyclables onto trailers
  • Keep an organized, well-stocked and simplified supply room and maintenance stations, ensure supplies are available to quickly answer maintenance calls
  • Properly use equipment, handle products, keep accurate logs, follow sanitation practices in accordance with food and human safety guidelines, Simplification 5S procedures, comply with Wegmans policies, federal and state laws

Required Qualifications

  • Customer service experience

Preferred Qualifications

  • Custodial/janitorial experience
  • Experience using forklift and pallet jacks

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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Maintenance Technician – Level 3

27330 Sanford, North Carolina Pilgrim's

Posted today

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Job Description

Description

Maintenance Technician – Level 3

At Pilgrim’s, Safety Is A Condition , which means the safety of our team members comes first - always.

In this essential role, you'll serve as the first line of response for equipment-related issues, ensuring the smooth and safe operation of machinery throughout the facility. Based primarily in the maintenance workshop, you'll perform routine inspections, troubleshoot mechanical and electrical systems, and carry out preventive and emergency repairs. The role also requires mobility to respond quickly to breakdowns or safety concerns on the production floor, helping maintain a reliable, efficient, and compliant processing environment.

Essential Duties & Responsibilities

  • Identify and apply standard symbols used in industrial documentation.
  • Diagnose and repair drive-related issues to ensure optimal performance.
  • Perform preventive maintenance and troubleshoot bearing failures.
  • Assist in motor testing, diagnostics, and basic repairs.
  • Analyze and troubleshoot electrical circuits using Ohm’s Law and Kirchhoff’s Laws.
  • Safely use multimeters and other diagnostic tools.
  • Execute welding operations following safety and quality standards.
  • Interpret welding symbols and apply appropriate techniques for repairs and fabrication.
  • Take on additional responsibilities as needed to support the Maintenance and Plant Operations Team s

What You’ll Need

  • Education: High School Diploma or GED Preferred
  • Certifications: Must be willing to obtain Lock Out/Tag Out, Pallet Jack and Forklift Certifications; if transferring from another Pilgrim’s plant, previous certifications may still be valid if in compliance.
  • Testing: Passing the IMPACT level 3 test with a minimum score of a 50.
  • Experience: Prefer 1+ years’ experience in the Maintenance Field and basic understanding of welding and electrical systems.
  • Ability to lift 50 lbs. or more

Why Work for Pilgrim’s?

  • Schedule: Monday – Satur day with occasional Sundays . Shifts are 8 hours;
  • Benefits : Vision, Medical, and Dental coverage begin after 60 days of employment;
  • Time Off Benefits: Includes flexible unpaid leave, vacation time, and six company-recognized holidays;
  • 401(k): company match begins after the first year of service and follows the company vesting schedule;
  • Base hourly salary range of $ 31.60 + a $1.50 shift differential as applicable with the opportunity for overtime about 40 hours
  • Career Development:
    • Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;
    • Pilgrim’s Maintenance Team Members have an opportunity to grow through hands-on skill development and training , increasing IMAPCT level and pay. The IMPACT curriculum is also recognized as accredited course training at some technical and community colleges.
  • Better Futures

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: Pilgrim’s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim’s operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe.

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE, including disability/vets

Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.

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Asset Management Project Manager

01103 Springfield, Massachusetts MassMutual

Posted today

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Job Description

Investment Management Project Manager

Full-Time

Boston, MA or Springfield, MA

The Opportunity

The Corporate Function Program Management Office (CFPMO) is seeking an experienced project manager to support the stand-up of the new organization supporting Corporate Finance, Enterprise Risk, and Investment Management initiatives. In this role, you will report directly to the Investment Management Portfolio Lead and be accountable for the planning, day-to-day execution, management, implementation and reporting of projects while using the defined project management (PM) processes and standards. The CFPMO PM process is designed to support the CFPMO’s mission to increase the value impact of change efforts across MassMutual’s corporate functions. As an Investment Management Project Manager, you will execute by following a standardized process for project initiation, planning, execution, and close. Project managers will partner and support project sponsors and portfolio leads in developing required detailed project artifacts tailored to project complexity.

The Team

This portfolio oversees the execution of initiatives across Corporate Finance, Enterprise Risk and Investment Management as well as defines and owns project management standards across the company. The team is focused on driving and aligning critical programs and projects across our Corporate Functions, creating more visibility into this work, while enabling better prioritization, collaboration, and execution.

The Impact:

As the Investment Management Project Manager, you will:

  • Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding
  • Develop and maintain required Detailed Planning artifacts and manage plan execution
  • Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals
  • Develop financial forecasts, record cost variance, anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process
  • Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning
  • Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment
  • Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity
  • Drives continuous improvement and efficiencies beyond own scope of responsibility
  • Accountable for meeting all business requirements from development through implementation

The Minimum Qualifications

  • Bachelor's degree or equivalent experience and expertise
  • 8+ years of project management experience
  • 1+ years of experience in project management software including but not limited to MS Project and Jira

The Ideal Qualifications

  • 10+ years of project management experience, 5+ within a PMO
  • 8+ years of experience leading projects impacting core Investment Management and Capital Market systems and business process.
  • Proven success in delivering complex long-term projects on time, within budget, and to scope
  • Project Management Professional (PMP) certification or equivalent
  • Strong understanding of project management methodologies i.e. Agile or Waterfall
  • Excellent communication (written and verbal) and interpersonal skills

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the portfolio sponsor
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DM2

#CFPMO

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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