43,048 Installation & Maintenance jobs in the United States
Customer Suppot Executive
Posted today
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Job Description
The Customer Support Executive will serve as the primary point of contact between the company and its customers, ensuring prompt resolution of inquiries, issues, and requests. The role involves providing excellent customer service, maintaining client satisfaction, and supporting business growth through effective communication and problem-solving.
Key Responsibilities:- Handle inbound and outbound customer calls, emails, and chat inquiries in a professional manner.
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints and issues promptly while maintaining a positive customer experience.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Escalate complex issues to the appropriate department or manager when necessary.
- Follow up with customers to ensure their concerns are resolved and satisfaction is achieved.
- Assist in onboarding new customers by guiding them through setup and usage.
- Identify customer needs and provide appropriate solutions or alternatives.
- Collaborate with the sales, technical, and operations teams to improve service delivery.
- Gather customer feedback and share insights to support continuous improvement initiatives.
- Bachelor’s degree in Business Administration, Communications, or related field (preferred).
- Proven experience in customer service, support, or related role.
- Strong verbal and written communication skills.
- Ability to remain calm and professional under pressure.
- Excellent problem-solving and conflict-resolution abilities.
- Proficiency in CRM tools, MS Office, and customer support software.
- Strong organizational and multitasking skills.
- Positive attitude with a customer-first mindset.
- Full-time position (remote/hybrid/onsite depending on company).
- Flexible shifts may be required based on customer location/time zone.
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Service Technician
Posted 1 day ago
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B&M CLEANUP SERVICES is seeking a dedicated Service Technician to join our team. The ideal candidate will be responsible for providing maintenance and repair services to our clients. The Service Technician will play a crucial role in ensuring the satisfaction of our customers by delivering high-quality service in a timely manner.
Responsibilities:- Perform routine maintenance on equipment and machinery
- Diagnose and repair mechanical issues
- Install and set up new equipment
- Respond to service calls in a timely manner
- Maintain accurate records of service visits and repairs
- High school diploma or equivalent
- 2+ years of experience in a similar role
- Strong mechanical aptitude
- Excellent problem-solving skills
- Ability to work independently and as part of a team
If you are a hardworking and dedicated individual with a passion for providing exceptional service, we want to hear from you! Apply now to join the B&M CLEANUP SERVICES team as a Service Technician.
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Maintenance Coordinator
Posted 6 days ago
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Job Description
What Regulatory Submissions Operations contributes to us
Regulatory Submissions Operations uses specialized technology and knowledge to format, edit and compile paper and electronic documents related to the pharmaceutical industry regulatory submissions throughout each phase of drug development and though the drug product life cycle. This position provides application submission and renewal services for state licensing activities, prepares specialized electronic files for drug registrations, drug listings and self-identification, and oversees and maintains document management databases for version and revision control.
Responsibilities
• Assess and negotiate timelines
• Manage client documents used in submissions
• Process client documents within publishing software
• Identify concerns and communicate with upstream and downstream partners
Qualifications
• Experience working with Microsoft Office (Word, etc) necessary for success in this role
• Experience using Adobe (formatting, editing) a must have
• Targeting individuals with a high level of attention to detail
• Targeting individuals with strong communication skills (email, verbal), who take pride in producing high quality work, and aren’t afraid to ask questions
• Ideally targeting 2+ years of professional experience (background in publishing, editing, or regulatory a plus but not required)
What is expected of you and others at this level
• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings
Company Details
Sales-Account-Manager
Posted 12 days ago
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Job Description: Sales Representative at Climatech Industries
Climatech Industries, a leading distributor of electronic components and fasteners, is seeking an Entry-Level Sales Representative to join our team. This role offers a long-term career path with opportunities for upward mobility in a dynamic, customer-focused environment.
Responsibilities:
Support inside sales representatives and management in customer service and sales.
Develop and maintain strong relationships with current and potential customers.
Ensure excellent customer service via phone, email, and customer visits.
Establish new sales opportunities through inside and outside sales efforts.
Coordinate with sales team to respond quickly to customer needs, requests, and issues.
Maintain accurate records and an organized work environment.
Engage in entry-level sales tasks with the goal of promotion to full-time sales within 9-12 months.
Qualifications:
Prior customer service or sales experience is a plus but not required.
Strong verbal and written communication skills.
History of persistence or commitment in school, work, or community activities.
Evidence of high performance in work, school, or other activities.
Willingness to continuously learn about climatech Industries, its customers, and industry trends.
Compensation and Benefits:
Competitive hourly rate: $30–$0, based on experience.
Monthly bonus program: Estimated 4,076–$6 115 annually, with no cap.
Paid holidays, including a half-day on your birthday.
Vacation: 10 days after 1 year, increasing with tenure.
48 hours of paid sick time annually, with payout for unused time.
Medical, dental, and vision insurance (HMO and PPO options).
Matching 401(k) up to 6% contribution.
Tuition reimbursement program.
Company Details
Management - Sales Support
Posted 13 days ago
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We are looking for a professional and friendly Remote Sales Support to manage online customer interactions. The ideal candidate will provide timely support, answer inquiries, and help maintain high levels of customer satisfaction through chat platforms.
Key Responsibilities:
• Respond promptly to customer messages via live chat, email, or messaging platforms.
• Provide accurate information about products, services, and company policies.
• Troubleshoot and resolve customer inquiries or escalate complex issues to the appropriate team.
• Maintain a professional, courteous, and friendly tone in all communications.
• Track and document customer interactions for record-keeping and analysis.
• Support team members in handling high chat volumes or special campaigns.
• Identify opportunities to upsell or cross-sell services where appropriate.
• Contribute to improving customer experience by providing feedback on common issues.
Requirements:
• Proven experience in customer support, chat support, or related roles.
• Excellent written communication skills and grammar.
• Ability to multitask and manage multiple chat conversations simultaneously.
• Strong problem-solving and interpersonal skills.
• Comfortable using chat software, CRM systems, and other communication tools.
• Ability to work independently and meet performance targets.
• Reliable internet connection and a quiet workspace.
Preferred Skills:
• Familiarity with e-commerce, tech support, or service industries.
• Experience with live chat platforms (e.g., Zendesk, Intercom, Freshdesk).
• Basic knowledge of sales or upselling techniques.
• Typing speed and accuracy for efficient chat handling.
Company Details
Entry - Training Manager
Posted 13 days ago
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Job Description
We are seeking an experienced and strategic Training Manager to oversee the design, development, and delivery of training programs that enhance employee skills, knowledge, and performance. The ideal candidate will lead training initiatives, assess organizational learning needs, and ensure alignment with company goals.
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Key Responsibilities:
• Develop and implement comprehensive training programs for employees across various departments.
• Assess training needs through surveys, interviews, and performance evaluations.
• Design instructional materials, e-learning modules, and workshops tailored to organizational objectives.
• Conduct in-person and virtual training sessions and workshops.
• Monitor and evaluate the effectiveness of training programs and suggest improvements.
• Collaborate with department heads and management to align training with business goals.
• Manage training budgets, resources, and schedules efficiently.
• Maintain records of employee participation, progress, and training outcomes.
• Stay updated on industry trends, best practices, and emerging training technologies.
• Mentor and guide training staff or facilitators when applicable.
Requirements:
• Bachelor’s degree in Human Resources, Education, Business Administration, or related field.
• Proven experience as a Training Manager, Learning & Development Manager, or similar role.
• Strong knowledge of instructional design, adult learning principles, and training methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Experience with e-learning platforms, Learning Management Systems (LMS), and training software.
• Ability to assess training effectiveness and implement improvements.
• Strong organizational, leadership, and project management skills.
Preferred Skills:
• Certification in Training or Learning & Development (e.g., CPLP, ATD).
• Experience in performance management and employee development strategies.
• Ability to design both in-person and virtual training programs.
• Analytical skills to evaluate training metrics and ROI.
Company Details
Administrative - Administrative And Chat Support Services
Posted 13 days ago
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Job Description
We are seeking a detail-oriented and customer-focused Administrative Chat Support Specialist to provide professional assistance via chat platforms. The ideal candidate will manage administrative tasks while handling online customer inquiries, ensuring efficiency, accuracy, and a positive user experience.
Key Responsibilities:
• Respond to customer inquiries via chat platforms promptly and professionally.
• Provide accurate information regarding company policies, services, and procedures.
• Perform administrative tasks such as data entry, record-keeping, and document management.
• Update and maintain customer accounts and internal databases.
• Assist in processing orders, requests, or applications submitted through chat.
• Escalate complex issues to the relevant departments as needed.
• Maintain a high level of professionalism and confidentiality in all communications.
• Generate reports on chat interactions, inquiries, and administrative activities.
• Collaborate with team members to improve processes and customer experience.
• Support special projects or tasks as assigned by management.
Requirements:
• Proven experience in chat support, administrative assistance, or customer service roles.
• Excellent written communication skills and proper grammar.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office, Google Workspace, and chat support software.
• Ability to work independently and meet deadlines.
• Strong attention to detail and problem-solving skills.
• Reliable internet connection and a quiet workspace for remote work.
Preferred Skills:
• Experience with CRM systems or ticketing platforms.
• Knowledge of office administration processes and procedures.
• Ability to handle multiple chat conversations simultaneously.
• Familiarity with remote work tools and collaboration platforms.
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Technical Support Executives - Remote
Posted 13 days ago
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Job Description
We are looking for a skilled and customer-focused Technical Support Executive to provide assistance and solutions to clients experiencing technical issues. The ideal candidate will troubleshoot problems, guide users through solutions, and ensure high levels of customer satisfaction.
Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat.
• Diagnose and troubleshoot technical issues related to products, software, or services.
• Provide step-by-step guidance to customers to resolve issues effectively.
• Document customer interactions, technical issues, and resolutions accurately.
• Escalate complex problems to higher-level technical teams when necessary.
• Follow up with customers to ensure issues are fully resolved.
• Maintain knowledge of company products, services, and technical updates.
• Contribute to improving technical support processes and customer experience.
• Assist in testing new products or updates for technical issues.
Requirements:
• Proven experience in technical support, IT support, or related roles.
• Strong knowledge of computer systems, software, and technical troubleshooting.
• Excellent communication and interpersonal skills.
• Ability to analyze problems and provide effective solutions.
• Familiarity with CRM systems, ticketing tools, and remote support software.
• Ability to work under pressure and manage multiple customer issues simultaneously.
• Relevant technical certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.
Preferred Skills:
• Experience with hardware, software, and network troubleshooting.
• Knowledge of IT infrastructure and technical documentation.
• Patience, problem-solving mindset, and customer-oriented attitude.
• Ability to work independently as well as in a team environment.
Company Details
Entry-level - Chat Assistant Remote
Posted 13 days ago
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Job Description
We are looking for a professional and friendly Remote Chat Assistant to manage online customer interactions. The ideal candidate will provide timely support, answer inquiries, and help maintain high levels of customer satisfaction through chat platforms.
Key Responsibilities:
• Respond promptly to customer messages via live chat, email, or messaging platforms.
• Provide accurate information about products, services, and company policies.
• Troubleshoot and resolve customer inquiries or escalate complex issues to the appropriate team.
• Maintain a professional, courteous, and friendly tone in all communications.
• Track and document customer interactions for record-keeping and analysis.
• Support team members in handling high chat volumes or special campaigns.
• Identify opportunities to upsell or cross-sell services where appropriate.
• Contribute to improving customer experience by providing feedback on common issues.
Requirements:
• Proven experience in customer support, chat support, or related roles.
• Excellent written communication skills and grammar.
• Ability to multitask and manage multiple chat conversations simultaneously.
• Strong problem-solving and interpersonal skills.
• Comfortable using chat software, CRM systems, and other communication tools.
• Ability to work independently and meet performance targets.
• Reliable internet connection and a quiet workspace.
Preferred Skills:
• Familiarity with e-commerce, tech support, or service industries.
• Experience with live chat platforms (e.g., Zendesk, Intercom, Freshdesk).
• Basic knowledge of sales or upselling techniques.
• Typing speed and accuracy for efficient chat handling.
Company Details
Sales Representative - Remote
Posted 13 days ago
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Job Description
We are looking for a motivated and results-driven Sales Representative to join our team. The ideal candidate will be responsible for generating leads, building client relationships, and driving sales to meet and exceed company targets.
Key Responsibilities:
• Identify and reach out to potential clients through calls, emails, and in-person meetings.
• Present and promote company products or services to prospective and existing customers.
• Understand customer needs and provide tailored solutions.
• Negotiate contracts, pricing, and terms with clients.
• Maintain and update customer records in the CRM system.
• Meet or exceed sales targets and KPIs.
• Follow up on leads, referrals, and past client interactions to generate repeat business.
• Stay updated on market trends, competitor activities, and industry developments.
• Collaborate with marketing and product teams to support sales strategies.
• Prepare sales reports and provide feedback to management.
Requirements:
• Proven experience in sales, business development, or related role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales processes and techniques.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office tools.
• Goal-oriented with a strong drive to achieve targets.
• High school diploma required; Bachelor’s degree in Business, Marketing, or related field preferred.
Preferred Skills:
• Knowledge of the industry and products being sold.
• Experience with B2B or B2C sales.
• Ability to analyze sales data and prepare reports.
• Time management and organizational skills.