15 Technicians jobs in Surprise

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with At Technical to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: At Technical

Job Description

Job Title: Plumbing Service TechnicianCategory: Light Technical/Trade 1214Description: We are seeking a Service Plumber Technician to independently perform diagnoses, repairs, maintenance and installations of medium-sized more complex commercial plumbing systems and/or equipment. The selected candidate will work with various types of tools, gauges, measuring equipment under guidance from a service supervisor. This position reports to a Service Supervisor and performs other duties as required by the position. DUTIES AND RESPONSIBILITIES
- Diagnoses plumbing system performance through observation, testing and setup.
- Disassembles and reassembles medium commercial or residential plumbing equipment to perform trouble shooting and preventative maintenance.
- Operates hand tools, power tools, gauges and measuring equipment to perform service to the equipment and/or mechanical system.
- Give and receive written and verbal instructions.
- Complete work orders, task lists and documents to verify work performed as needed to conform to customer invoicing requirements.
- Completes documentation of invoicing data based on hours worked and materials or equipment used to perform the service.
- Explains the service charges and work performed to the satisfaction of the customer.
- Operates a commercial vehicle and trailer.
- Purchase materials and issue purchase order numbers to suppliers.
- Maintains inventory stock on service vehicle.
- Reconciles work order documents, vendor packing slips and weekly timesheets for supervisor review.
- Maintains personal performance agreement with immediate supervisor. EXPERIENCE/QUALIFICATIONS
- Demonstrate a level of proficiency and competence on the skill based pre-employment exam.
- Proficiency and competence to effectively diagnose, repair, install and maintain small residential and/or commercial plumbing systems and/or equipment.
- Four (4) years of plumbing service work experience. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
- Ability to tolerate extreme environmental conditions consisting of extreme heat, cold, noise, vibration, fumes, dusts, poor ventilation, gases and oils.
- Ability to work skillfully with both hands constantly; independently lift and carry objects weighing up to 20 pounds routinely, 50 pounds frequently and 80 pounds occasionally; climb and maintain balance on ladders and scaffold; kneel, crouch, crawl, reach, push, pull, twist, finger, grasp and feel on a constant and repetitive basis; stand, walk, talk, see (20/20 vision naturally or corrected), hear within normal range and perform repetitive motion activities.
- Ability to work independently, under pressure and without close supervision in order to identify customer needs and provide solutions. Willing and able to consistently work the schedule required by job demands.
- Participates in the technician on-call stand-by rotation as required.
- May be exposed to wet slippery floors, objects on floor and various chemicals and sharp objects.
- Works on carpeted, concrete, wood, tile and/or vinyl floors or combination within the confines of a commercial building. Requirements: About Tech USA: Tech USA, Engineering & Construction Solutions is a comprehensive provider of workforce and project support solutions throughout the Engineering, Construction, and Environmental Industries, including Construction Management, Environmental Services, Remediation, Geotechnical Services, Safety, MEP Design & Construction and Biofuels. We are actively seeking candidates for contract, contract-to-hire, project support and permanent placement jobs throughout the nation. View our website to see a list of our current open positions; however, not all of our positions are listed so don't forget to submit your resume and request a consultation with one of our Engineering & Construction recruiting specialists to explore your opportunities further. At Tech USA we understand that next to your family, your career is one of the most important aspects to a happy and fulfilling life. This is why we take the time to truly understand and get to know our candidates so we can then pair them with the right job, not just any job. As a result, Tech USA is known throughout the industry for quality, reliability, and the highest satisfaction from both our clients as well as the candidates that we represent. Contact a local Tech USA representative today and learn about the many opportunities we may have available for you. Tech USA is an equal opportunity employer.Location Phoenix, AZMinimum Experience (yrs): 5 Required Education: Not Specified

Job DescriptionJob Description

Maintenance Technicians – HVAC or EPA - WEEKLY PAY

Join Our Team!
Are you ready to jump into an exciting and fulfilling career in property maintenance? We’re on the lookout for enthusiastic Maintenance/Porters/Groundskeepers to help beautify and maintain our vibrant apartment communities across the Valley—covering Chandler, Tempe, Gilbert, Mesa, Scottsdale, Phoenix, Glendale, and More!

Maintenance Job Responsibilities :

• Make Ready/Turning apartments in between occupancy
• Repairs on electrical, plumbing, HVAC systems, and all major appliances
• May be requested to assist in other areas of property including painting, grounds keeping, trash pick-up, pool maintenance, etc. depending on property needs.
• Receives service requests, prioritizes work orders and handle them each in the most efficient manner.

Why You’ll Love Working with Us:

• No On-Call or Weekends: Enjoy a great work-life balance that fits your schedule!
• Convenient Locations: Work close to home!
• Consistent Weekly Pay: Get your paycheck every Thursday!
• Monday-Friday Schedule: Work 8-hour shifts with a lunch break to recharge.
• Transportation Stipend: Enjoy reimbursement up to $5/day for public transport.
• Competitive Pay: Salary is based on experience, certifications, and qualifications.

Who We’re Looking For:

• Enthusiastic individuals who enjoy working outdoors and staying active.
• Reliable team players who can show up on time with dependable transportation.

Ready to Kickstart Your New Adventure? Don’t wait—apply today and you could be on your way to joining our amazing team tomorrow! Let’s work together to create beautiful and welcoming communities! *We are an Equal Opportunity Employer. All candidates must be eligible to work in the U.S. and will go through a thorough background check. We maintain a drug-free workplace and promote crime-free housing.*

Join Our Talent Network - Future Opportunities for Experienced Plumbing Technicians!

Are you a skilled Plumbing Technician looking for your next career move? Howard Air is always seeking top-tier plumbing professionals to join our growing team! While we may not have an immediate opening, we're actively building a network of experienced plumbers for upcoming opportunities.
Why Howard Air?

We recognize and reward expertise, professionalism, and a dedication to quality service. Join a team that values your skills and invests in your success!
What We Offer:

Competitive Pay
Comprehensive Benefits - Medical, dental, and vision coverage
Retirement Plan - 401(k) with company match
Paid Time Off - Vacation, holidays, and sick leave
Ongoing Training & Development - Advance your skills with industry-leading education
Strong Company Culture - Supportive, team-oriented, and focused on employee satisfaction
Why Join Our Talent Pool?

Be the first to know about new job openings
Stay informed on company news & hiring events
Fast-track your application when positions open up
Who Should Apply?
• Experienced Plumbing Technicians with a solid technical background
• Professionals committed to high-quality workmanship and excellent customer service
• Those looking for career growth and long-term stability
How to Apply:

Submit your resume today, and we'll reach out when a role that matches your experience becomes available! Don't miss your chance to join a team that values your expertise and helps you grow.

Howard Air

For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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**Location:**
Remote, Arizona
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Compensation:**
$43.00 - $49.00 per hour
_At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ( _._
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
Technical Support Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you will interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands-on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you will build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.
**What You Will Do:**
+ Working with customers to resolve a wide range of issues with their Confluent deployments
+ Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
+ Communicating with our core engineering team to provide real-time product feedback from the field
+ Improving product documentation and authoring knowledge base articles
+ Creating and reviewing product demos and internal tooling
+ Working closely with the team behind Apache Kafka!
**What You Will Bring:**
+ 1+ years of related experience
+ Must be able to work PST timezone
+ Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
+ Experience in diagnosing, reproducing, and resolving customer issues
+ Desire to make customers successful through direct interaction
+ Two out of these three:
+ Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
+ Operational knowledge of Java applications (jstack,jmap, etc.)
+ Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

**Job Title: Technical Support**
**Duration:** 12 Month Contract
**Location:** Either Phoenix, Austin, or Westlake - Hybrid role in (Phoenix, Austin, or Westlake) Mon, Wed , Thurs
Westlake Address: 3000 Schwab Way, Westlake, TX 76262
Phoenix Address: 2423 E Lincoln Dr., Phoenix, AZ 85016
Austin Address: 11800 Schwab Way, Austin, TX 78758
**Job Description:**
+ The candidate must be able to interact with all levels of technical and managerial staff and will have proven leadership abilities and display excellent skills in understanding problem determination and service restoration.
+ Excellent written and verbal communication skills are keys to success in this role as this position will have regular interaction with various support groups, end-users and management as well as responsibility to document processes and procedures.
+ Another key success factor for this candidate is building skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.
+ Demonstrated ability to resolve business and service impacting problems while evaluating all alternatives and consulting with other senior technical leaders of the organization is required.
+ Must have strong verbal and written communication skills for technical presentations, product demonstrations, answering technical questions, and customer follow-up.
+ Ability to work independently as well as effectively cooperate well with others
+ Excellent at gauging customer impact and escalate with the appropriate sense of urgency. Must have the ability to work in a fast-paced environment and possess strong written and verbal communication skills.
**Required Skills:**
+ **Control-M Experience a must.**
+ **Minimum of 3 - 5 years directly related experience.**
+ **Experience in JES/SDSF, ISPF, JCL, CA-ESP, CA11, Control-M, NAS, SA level knowledge of UNIX / LINUX / Windows environments, Formula and file transfers (NDM, FTP, SFTP, PGP/FTP, NFS).**
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**Position Overview**
The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.
To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations.
**Company Overview**
At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Description**
**Duties and Responsibilities:**
+ Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses.
+ Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM.
+ Effectively and efficiently uses the FUJIFULM knowledge resources available to help in the troubleshooting process.
+ Collaborates with peers and other team members when working on more complex technical issues.
+ Effectively documents cases throughout the process of troubleshooting the issue.
+ Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved.
+ Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within a case.
+ Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned.
+ Monitors TAC phone system wall boards to ensure that proper statuses are maintained.
+ Positive customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard expectations for all FUJI engineers.
+ Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level.
+ Working outside of normal business hours, overtime, holidays, and participation in an on-call rotation are required to cover the needs of the business.
+ Some short notice overnight travel, based on the needs of the business, to work on customer systems.
+ Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
+ Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
**Qualifications:**
Baseline Qualifications:
+ Bachelor's Degree, Trade School Certification (Industry related), or Industry Experience Equivalent
+ One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred).
+ Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle.
+ Knowledge of current network technologies.
+ Superior communication and interpersonal skills, excellent phone manner.
+ Ability to achieve results and meet goals in a fast-paced, team environment.
+ Ability to make independent decisions based on interpretation of technology data and product knowledge.
+ Excellent organizational and multi-tasking skills.
+ Knowledge of Synapse workflows and their implementations.
+ Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
Preferred Qualifications:
+ FUJIFILM Synapse Administration experience.
+ Working knowledge of Synapse workflows and their implementations.
+ Working knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
+ Knowledge with Synapse application front end.
+ Knowledge of medical informatics architecture (VMware and Storage Solutions).
+ Knowledge of Linux Architecture.
+ Experience of using Postgresql
+ Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications).
+ Security Certifications (Security + or higher)
**Key Performance Indicators:**
+ To maintain this position engineer's must:
+ Maintain Security+ Certification (Security + or higher)
+ Maintain and expand knowledge acquired to be designated as a TAC Subject Matter Expert (SME) in two disciplines.
+ All engineers must maintain a case workload within 10% of the median of their peers at a minimum.
+ Case backlogs must stay at or below 25 cases (not including escalated cases) unless approved by management.
**Physical Requirements:**
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
+ The ability to sit up to 75-100% of applicable work time.
+ The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
+ The ability to stand, talk, and hear for 75% of applicable work time.
**Travel:**
Occasional (up to 10%) travel may be required based on business need.
_*_ _#LI-Remote_
_In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._
_Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._
_For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._
**EEO Information**
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
**ADA Information**
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( or ).
**Job Locations** _US-Remote_
**Posted Date** _1 week ago_ _(9/29/2025 7:28 PM)_
**_Requisition ID_** _ _
**_Category_** _Engineering_
**_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

Please be advised of the location. It is North Phoenix. Level 2 Service Desk Analyst Responsibilities:-Systems administrator responsible for tracking changes and additions to the web help desk ticketing system-Assists with portal and queue calls throughout the day for level two support not able to be completed by Level 1 analysts-Responsible for shipping and disposal of end of life assets to the warehouse-Password and access request for new hire email and initial setups-PC refresh tracking and implementation-HQ Communications/AV assistance in multiple conf rooms-Customer Support for both internal and external Customers.-Knowledge of Google, Microsoft, Adobe systems.RequirementsSkill TypeSkill Name  Certification  Education  License  Other  Skill 2+ years of IT Experience as a Service Desk Analyst  Certification  Education  License  Other  Skill At least an associate's degree (If not mentioned on Resume, it will be rejected)Preferred SkillsSkill TypeSkill Name  Certification  Education  License  Other  Skill Ticketing experience  Certification  Education  License  Other  Skill Google Suite/Google Workspace Experience  Certification  Education  License  Other  Skill Microsoft office suite experience  Certification  Education  License  Other  Skill Adobe Experience  Certification  Education  License  Other  Skill End of life (EOL) assets (IT asset management)

**Job Description**
**Principal Support Engineer - Oracle Exadata Cloud Services**
**Shift:** 1:00 PM - 10:00 PM CT or PT (preferred)
**Eligibility:** Due to client requirements, candidates must be **U.S. Citizens**
**About the Role**
As a **Principal Support Engineer** in Oracle's Support organization, you'll be at the forefront of solving some of our most complex customer challenges. Acting as both a trusted advisor and technical expert, you'll ensure our customers receive world-class post-sales support, while also serving as a strong advocate for their needs. This is a hands-on, high-impact role where you'll be called upon to troubleshoot, innovate, and guide customers through critical issues-helping them achieve success on some of Oracle's most powerful technologies.
**What You'll Do**
Serve as a primary point of contact for customer inquiries, both technical and non-technical, providing expert troubleshooting, problem resolution, and strategic advice.
Deliver deep technical expertise on **Oracle Exadata Cloud Services (ExaCC / ExaCS)** implementations and administration.
Leverage your knowledge of **ASM and RAC architectures** , clustering technologies, and Oracle database features to design solutions and avoid future issues.
Collaborate with customers through remote and on-site engagements, providing guidance that improves performance, stability, and scalability.
Develop and apply automated tools, diagnostics, and instrumentation to identify and resolve issues faster.
Partner with internal teams, mentoring colleagues, and contributing to Oracle's growing knowledge base to drive innovation and continuous improvement.
Balance proactive problem avoidance with reactive troubleshooting to ensure the **highest levels of customer satisfaction** .
**What You Bring**
7+ years with Oracle Core products or 8+ years with Applications products.
Hands-on experience with **Exadata implementations** and large-scale database management systems.
Strong understanding of **ASM and RAC architectures** , clustering technologies, and OCI fundamentals.
Proficiency in **Unix, Linux, and/or Windows** operating systems.
Programming and troubleshooting skills in **C, C++** (additional scripting/automation experience is a plus).
Hardware debugging and Oracle diagnostic tool expertise.
A Bachelor's degree in Computer Science, MIS, Engineering, or related field (or equivalent professional/technical experience).
**Why Join Us**
At Oracle, you'll do more than just support technology-you'll shape the way our customers experience it. This role is ideal for those who thrive in fast-paced, high-stakes environments, and who want to be recognized as the expert others turn to for answers. You'll gain exposure to cutting-edge Exadata Cloud technologies, work closely with global enterprise customers, and collaborate with some of the brightest technical minds in the industry.
Career Level - IC4
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $30.87 to $7.88 per hour; from: 64,200 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
**Responsibilities**
Oracle provides the world's most complete, open, and integrated business software and hardware systems. Global Product Support (GPS) provides technical assistance for all Oracle products including Cloud and On-Premise, ensuring maximum availability of Oracle customer's systems and helping them to benefit from running the latest Oracle technology and applications. Additionally, GPS works closely with our Development organization on ensuring absolute product quality and provides high quality content for the online knowledge databases.
**DUTIES & RESPONSIBILITIES:**
+ Provide customer and systems support of Oracle Integration Cloud (OIC) including Process
+ Troubleshoot and analyse application servers and new technologies, with a focus on web servers and application servers
+ Use Oracle Cloud Infrastructure (OCI)
+ Collaboration with Oracle Fusion Application Products
+ Interact remotely with customers, partners, and software developers to provide technical advice and assistance.
+ Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.
+ Have the ability to analyse and resolve issues
+ Identify and document product defects
+ Review design specifications and external technical publications and provide feedback for product and document improvement.
We are looking for experienced Software Engineers to join our Cloud Integration Support group under Middleware stack.
**Experience:**
+ Four to Ten years of strong experience in Oracle Integration Cloud, Oracle SOA Suite - BPEL, Adapters,
+ Good knowledge in Oracle Cloud Infrastructure, Oracle Database
+ Technical support experience & Troubleshooting skills
**Desired Skills:**
+ Fusion Applications
+ Oracle Integration Cloud, SOA Cloud Service
+ Oracle Cloud Infrastructure(OCI)
+ Java Application Programming Interfaces (API's).
**Essential Skills:**
+ Proven success in contributing to a team-oriented environment
+ Desire to work to one of IT leader industry
+ Excellent verbal and written communication skills in English.
+ Ability to read and interpret stack traces and troubleshoot issues involving system and process crash events.
+ Ability to troubleshoot issues involving platform performance under load.
+ Ability to read and analyse network trace data in detail to understand and resolve inter server communication issues.
+ Advanced customer support and communications skills.
+ Ability to read and interpret programming languages at a code level (especially Java).
+ Ability to learn new technologies quickly.
+ Demonstrate strong troubleshooting and analytical problem solving skills.
+ Able to multi-task and manage multiple technical issues reported by customers
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $30.87 to $7.88 per hour; from: 64,200 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
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