147 Technology jobs in Champlin
Information Technology Manager
Posted today
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JOB SUMMARY:
Manage the organization's computer systems, networks, and technology infrastructure. Provide effective team leadership to ensure the smooth and efficient operation of IT systems and implement technology strategies to support business goals. Responsibilities include infrastructure management, security and compliance, technical support, project management, and vendor relations.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:
- Steward our mission (to enrich lives by providing differentiated packaging automation and services) and values (unwavering integrity, servant's heart, ownership spirit and continuous innovation and improvement).
- Model and champion our leadership qualities (live Douglas values, chart the course, energize others and raise the bar). Manage infrastructure by overseeing servers, networks, hardware, and software, ensuring their proper functioning and maintenance.
- Develop IT policies, implement security measures, and ensure data protection and compliance with relevant regulations.
- Lead technical support systems and team to provide troubleshooting and support to end-users, resolve technical issues, and maintain system performance.
- Plan, budget, and execute IT projects, including new system implementations and upgrades.
- Manage relationships with IT vendors, support negotiation of contracts, and ensure quality service delivery.
- Lead and mentor IT staff, including hiring, training, and performance management.
- With the IS Director, contribute to the development and implementation of IT strategies aligned with business objectives.
- Oversee the IT portion of the budget, ensuring cost-effectiveness, and managing financial resources.
- Regularly assess the effectiveness and security of IT systems and recommend improvements.
- Develop and implement disaster recovery plans to minimize downtime and data loss.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to work well with people at all levels of the organization.
- Strong leadership, organizational, and attention to detail skills.
- Excellent time management skills with the ability to multi-task.
- Able to prioritize and complete work in a timely and accurate manner.
- Strong interpersonal, negotiation, follow-up, and documentation skills.
- Proficient in the usage of Microsoft Office and Douglas business systems.
- Bachelor's Degree in Information Technology, information systems, computer science or related field.
- 5+ years IT related experience
- 3+ years of leadership experience
- Project management experience is a plus
OTHER INFORMATION:
All full-time positions offer attractive compensation and benefits that include ESOP stock allocation, 401(k) match, a company health clinic, medical, dental, life and disability insurance, volunteer time off, along with holiday pay and paid time off.
Supervisory Information Technology Specialist
Posted today
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Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information Technology, Field Support Directorate, Northwest Central Region. Location is negotiable to the following locations:
- Bloomington, MN
- Saint Paul, MN
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Joining Customs & Border Protection will allow you to use your expertise in Information Technology principles, concepts, and methods to support Information Technology systems and services.
This position starts at a salary of $114,890.00 (GS-13, Step 1) to $149,359.00 (GS-13, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by supervising technical and analytical work pertaining to the maintenance and development of Information Technology systems.In this Supervisory Information Technology Specialist position, you will become a key team member of Homeland Security professionals providing support and guidance on Information Technology systems and services. Typical work assignments include:
- Providing supervisory and administrative guidance to subordinates such as communicating team assignments, projects, and actionable events.
- Providing technical guidance to and overseeing a team in the selection and application of appropriate problem solving methods and techniques.
- Identifying, distributing, and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization.
- Analyzing, planning, and developing network systems hardware and software installations consistent with existing and planned network infrastructures.
- Diagnosing and resolving difficult customer-reported incidents and problematic trends to improve operational capability.
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Conditions of employment
- You must be a U.S. Citizen to apply for this position
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- You may be required to pass a background investigation
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
- As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
- DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
- Bargaining Unit: This position is not covered under the bargaining unit.
BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Supporting IT systems and services by developing new methods, approaches and procedures.
- Diagnosing and resolving problems in response to customer reported incidents involving different platforms, operating systems, applications and desktop configurations.
- Researching, evaluating and providing feedback on problematic trends and patterns.
- Planning, designing, developing and integrating network systems consistent with existing or planned network infrastructures.
- Installing, configuring, troubleshooting and maintaining customer hardware and software.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
- Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
- Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/31/2025.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.
Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 3 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.
On Call: This position may require the incumbent to be on call 24 hours per day, seven days per week.
Passport: There may be international duty assignments which would require you to obtain an official passport.
Motor Vehicle Operation: You must possess a valid state driver's license at the time of appointment.
Physical Demands:
- You may be required to climb tall ladders, towers, and other structures.
- You may be required to perform lifting and/or moving of equipment up to 50 pounds.
- The work may be performed in an electronics shop, remote sites (which may require alternative modes of transportation), and/or in outlying and remote stations.
- You must work under conditions of extreme stress and tension as a result of the need to maintain equipment in optimum working conditions.
- Veterans
- Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
- Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link .
- Peace Corps and VISTA
- Land Management Hiring Flexibility Act : The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.
- O ther miscellaneous hiring authorities
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Information Technology (IT) Manager
Posted today
Job Viewed
Job Description
As our company continues to expand, we recognize the crucial role technology plays in driving our success. As the IT Manager, you would be responsible for leading the charge in optimizing our IT infrastructure, fostering innovation, and delivering cutting-edge solutions. In this highly impactful role, you'll not only assess and manage our current IT systems - including cloud solutions as well as server platform and visualization technologies - but also identify opportunities for efficiency and growth, spearheading upgrades and advancements that align with our business objectives. Your expertise will shape the way we utilize technology to enhance productivity and streamline operations. You'll also be instrumental in mentoring and empowering our highly reputable IT team, ensuring seamless collaboration and continuous improvement. Working closely with our Chief Information / Technology Officer, you'll help steer the strategic and tactical vision for our technology landscape, positioning yourself as a key influencer in decision-making and long-term planning. This hands-on role offers the perfect balance of leadership, technical expertise, and collaboration. If you're a seasoned professional with a strong background in networking and the drive to shape IT strategy, this is an incredible next level opportunity where you can make a lasting impact. For this opportunity we are seeking a qualified IT professional who resides within a regular commuting distance of our Bloomington location and who is able to travel to other TKDA office locations as needed based on project assignments and responsibilities. TKDA provides employees with flexible hybrid (3 days in office, 2 days remote) work arrangements.
Required Qualifications
- Bachelor's degree in computer science, information technology, or related field.
- Five or more years of experience directly managing, coaching, and developing IT professionals, including helpdesk analysts and systems analysts.
- Progressive and extensive experience managing and maintaining the overall operation, including health and design, of networks, servers, and storage infrastructure.
- Prior experience developing budgets and managing expenditures for IT projects and initiatives.
- Ability to travel between TKDA office locations as necessary based on project implementations, department / corporate initiatives, and other responsibilities.
- Prior experience working with the Architecture, Engineering, or Construction industry.
- Familiarity with IT support needs for AE industry-specific software (e.g., AutoCAD, Revit, Bentley, and other BIM/CAD tools).
- Prior experience with cloud computing and collaboration platforms (e.g., Microsoft 365, Autodesk Construction Cloud).
- Certifications such as PMP, ITIL, and/or Microsoft.
- Microsoft Azure, M365 Admin Centers, Windows Server Hybrid, and Teams
- Cisco/Meraki Network Administration Experience
- Microsoft Hyper-V and/or VMWare Hypervisor
- Panzura Cloud Storage and/or Enterprise Cloud Storage Solutions
Comprehensive Benefits Health Benefits: Enjoy medical, dental, vision, and life insurance from day one Annual Incentive Plan: Eligible for discretionary bonuses HSA Contributions: Receive monthly employer contributions if you choose an HSA-eligible plan 401(k) Match: Get employer matching on your 401(k) deferrals ESOP: Benefit from our Employee Stock Ownership Plan, funded entirely by company profits Paid Time Off: Accrue PTO based on your professional experience and enjoy eight paid holidays per year
Upon receiving a formal offer, you will get a personalized Total Compensation Overview (TCO) to see how everything adds up and what it looks like to be part of our community.
*Pre-Employment Screening* Upon acceptance of a conditional offer of employment, the selected candidate will be required to complete a standard pre-employment background screening, which consists of Social Security verification, educational verification, review of criminal convictions, and driving history.
*Notice to Recruiters and Placement Agencies* TKDA will not accept unsolicited resumes from recruiters or placement agencies unless a service agreement is in place. In the event TKDA receives an unsolicited resume without a service agreement in place, TKDA will not be obligated to pay a service fee of any amount nor will TKDA be held liable to terms or conditions under any agreement of any kind that has not been authorized in writing by a TKDA officer.
Information Technology (IT) Manager
Posted today
Job Viewed
Job Description
As a result of our continued growth, our employee-owned and integrated team of multi-discipline engineering and design professionals has an opportunity available for an IT Manager.
As our company continues to expand, we recognize the crucial role technology plays in driving our success. As the IT Manager, you would be responsible for leading the charge in optimizing our IT infrastructure, fostering innovation, and delivering cutting-edge solutions.
In this highly impactful role, you'll not only assess and manage our current IT systems - including cloud solutions as well as server platform and visualization technologies - but also identify opportunities for efficiency and growth, spearheading upgrades and advancements that align with our business objectives. Your expertise will shape the way we utilize technology to enhance productivity and streamline operations.
You'll also be instrumental in mentoring and empowering our highly reputable IT team, ensuring seamless collaboration and continuous improvement. Working closely with our Chief Information / Technology Officer, you'll help steer the strategic and tactical vision for our technology landscape, positioning yourself as a key influencer in decision-making and long-term planning.
This hands-on role offers the perfect balance of leadership, technical expertise, and collaboration. If you're a seasoned professional with a strong background in networking and the drive to shape IT strategy, this is an incredible next level opportunity where you can make a lasting impact.
For this opportunity we are seeking a qualified IT professional who resides within a regular commuting distance of our Bloomington location and who is able to travel to other TKDA office locations as needed based on project assignments and responsibilities. TKDA provides employees with flexible hybrid (3 days in office, 2 days remote) work arrangements.
Required Qualifications
- Bachelor's degree in computer science, information technology, or related field.
- Five or more years of experience directly managing, coaching, and developing IT professionals, including helpdesk analysts and systems analysts.
- Progressive and extensive experience managing and maintaining the overall operation, including health and design, of networks, servers, and storage infrastructure.
- Prior experience developing budgets and managing expenditures for IT projects and initiatives.
- Ability to travel between TKDA office locations as necessary based on project implementations, department / corporate initiatives, and other responsibilities.
- Prior experience working with the Architecture, Engineering, or Construction industry.
- Familiarity with IT support needs for AE industry-specific software (e.g., AutoCAD, Revit, Bentley, and other BIM/CAD tools).
- Prior experience with cloud computing and collaboration platforms (e.g., Microsoft 365, Autodesk Construction Cloud).
- Certifications such as PMP, ITIL, and/or Microsoft.
- Microsoft Azure, M365 Admin Centers, Windows Server Hybrid, and Teams
- Cisco/Meraki Network Administration Experience
- Microsoft Hyper-V and/or VMWare Hypervisor
- Panzura Cloud Storage and/or Enterprise Cloud Storage Solutions
$110,000 - $125,000 a year
The listed figures represent the target range for base compensation. Total compensation may also include an annual bonus payment, ESOP allocation, 401(k) match contribution, and more. Actual base compensation offered will be determined by various factors including applicable experience, qualifications, and demonstrated ability to perform primary position responsibilities.
Join Our 100% Employee-Owned Firm
At our company, every employee is an owner. From the front desk to the corner office, every one of our 430+ professionals thrive on collaboration and holistic development. Our success is collective, and so are the rewards.
Comprehensive Benefits
Health Benefits: Enjoy medical, dental, vision, and life insurance from day one
Annual Incentive Plan: Eligible for discretionary bonuses
HSA Contributions: Receive monthly employer contributions if you choose an HSA-eligible plan
401(k) Match: Get employer matching on your 401(k) deferrals
ESOP: Benefit from our Employee Stock Ownership Plan, funded entirely by company profits
Paid Time Off: Accrue PTO based on your professional experience and enjoy eight paid holidays per year
Upon receiving a formal offer, you will get a personalized Total Compensation Overview (TCO) to see how everything adds up and what it looks like to be part of our community.
*Pre-Employment Screening*
Upon acceptance of a conditional offer of employment, the selected candidate will be required to complete a standard pre-employment background screening, which consists of Social Security verification, educational verification, review of criminal convictions, and driving history.
*Notice to Recruiters and Placement Agencies*
TKDA will not accept unsolicited resumes from recruiters or placement agencies unless a service agreement is in place. In the event TKDA receives an unsolicited resume without a service agreement in place, TKDA will not be obligated to pay a service fee of any amount nor will TKDA be held liable to terms or conditions under any agreement of any kind that has not been authorized in writing by a TKDA officer.
Information Technology Support Specialist
Posted today
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features. This range is provided by On-Demand Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $20.00/hr - $6.00/hr IT Support Specialist 100% Onsite - Hopkins, MN 12 month contract Shift: Monday - Friday from 7:30-4:00 or 8:00-5:00 (depending on 30 or 60 minute lunch break) POSITION OVERVIEW : We are seeking an experienced IT support specialist to join the IT Customer Support team. The IT support specialist will provide technical support across the company. Users will have to be supported in person and over phone. Responsibilities to support users include following incident best practices to resolve IT Service Now tickets by prioritizing based on business impact. This position will provide Desktop Support directly to our internal end-users (employees, contractors, and vendors). As part of IMAC Team, the support specialist will onboard and offboard employees & contractors, wipe & restock IT devices, repairing and replace equipment as necessary, support moves and laptop refresh. Candidates must have knowledge of information technology desktop support (mostly hardware and some software), each candidate must have an understanding of troubleshooting procedures and the ability to develop troubleshooting practices. Candidates must have the ability to communicate clearly whether written or verbal and at all times be able to interact with end-users in an effective and professional manner. This position will also help support managing equipment inventory, sending and receiving equipment. MINIMUM QUALIFICATIONS/REQUIREMENTS: Associate degree in information technology, computer science, or a related field or equivalent experience. Minimum of 2-3 years of experience in the field required Specific types of experience or skills required : Ticketing management Tools (ServiceNow - preferred) Hardware (HP) MS Office and MS Teams Support Good Communication (written/verbal), organizational and time management skills to communicate effectively with various levels of users and to accomplish time sensitive tasks and requests. A positive attitude and strong good customer service skills Physical Requirement: Must be able to unbox, lift, move, carry from 5-10 lbs. Must be able to stand, kneel, and crawl under desks to setup workstations. The projected pay range for this position is 20-26/hr. On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Referrals increase your chances of interviewing at On-Demand Group by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Information Technology Support Specialist jobs in Hopkins, MN . St Paul, MN 60,000.00- 70,000.00 3 weeks ago New Brighton, MN 52,000.00- 55,000.00 6 days ago Greater Minneapolis-St. Paul Area 50,000.00- 60,000.00 1 day ago Hopkins, MN 61,500.00- 105,400.00 1 week ago Minneapolis, MN 60,000.00- 70,000.00 3 weeks ago Minneapolis, MN 85,000.00- 100,000.00 1 day ago IT Support Specialist – Deskside & End-User Computing (EUC) Plymouth, MN $7 ,000.00- 95,000.00 2 weeks ago St Paul, MN 61,289.00- 98,063.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Supervisory Information Technology Specialist
Posted today
Job Viewed
Job Description
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information Technology, Field Support Directorate, Northwest Central Region. Location is negotiable to the following locations:
Bloomington, MN
Saint Paul, MN
Information Technology (IT) Manager
Posted 1 day ago
Job Viewed
Job Description
Required Qualifications
- Bachelor's degree in computer science, information technology, or related field.
- Five or more years of experience directly managing, coaching, and developing IT professionals, including helpdesk analysts and systems analysts.
- Progressive and extensive experience managing and maintaining the overall operation, including health and design, of networks, servers, and storage infrastructure.
- Prior experience developing budgets and managing expenditures for IT projects and initiatives.
- Ability to travel between TKDA office locations as necessary based on project implementations, department / corporate initiatives, and other responsibilities.
- Prior experience working with the Architecture, Engineering, or Construction industry.
- Familiarity with IT support needs for AE industry-specific software (e.g., AutoCAD, Revit, Bentley, and other BIM/CAD tools).
- Prior experience with cloud computing and collaboration platforms (e.g., Microsoft 365, Autodesk Construction Cloud).
- Certifications such as PMP, ITIL, and/or Microsoft.
- Microsoft Azure, M365 Admin Centers, Windows Server Hybrid, and Teams
- Cisco/Meraki Network Administration Experience
- Microsoft Hyper-V and/or VMWare Hypervisor
- Panzura Cloud Storage and/or Enterprise Cloud Storage Solutions
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Supervisory Information Technology Specialist
Posted 1 day ago
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Job Description
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information Technology, Field Support Directorate, Northwest Central Region. Location is negotiable to the following locations: Bloomington, MN Saint Paul, MN
Responsibilities Joining Customs & Border Protection will allow you to use your expertise in Information Technology principles, concepts, and methods to support Information Technology systems and services. This position starts at a salary of $114,890.00 (GS-13, Step 1) to $149,359.00 (GS-13, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by supervising technical and analytical work pertaining to the maintenance and development of Information Technology systems.
In this Supervisory Information Technology Specialist position, you will become a key team member of Homeland Security professionals providing support and guidance on Information Technology systems and services. Typical work assignments include:
- Providing supervisory and administrative guidance to subordinates such as communicating team assignments, projects, and actionable events.
- Providing technical guidance to and overseeing a team in the selection and application of appropriate problem solving methods and techniques.
- Identifying, distributing, and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization.
- Analyzing, planning, and developing network systems hardware and software installations consistent with existing and planned network infrastructures.
- Diagnosing and resolving difficult customer-reported incidents and problematic trends to improve operational capability.
Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Bargaining Unit: This position is not covered under the bargaining unit.
Qualifications BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Supporting IT systems and services by developing new methods, approaches and procedures.
- Diagnosing and resolving problems in response to customer reported incidents involving different platforms, operating systems, applications and desktop configurations.
- Researching, evaluating and providing feedback on problematic trends and patterns.
- Planning, designing, developing and integrating network systems consistent with existing or planned network infrastructures.
- Installing, configuring, troubleshooting and maintaining customer hardware and software.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
You must:
- Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
- Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/31/2025.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional Information Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment. Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 3 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.
On Call: This position may require the incumbent to be on call 24 hours per day, seven days per week. Passport: There may be international duty assignments which would require you to obtain an official passport. Motor Vehicle Operation: You must possess a valid state driver's license at the time of appointment. Physical Demands: You may be required to climb tall ladders, towers, and other structures. You may be required to perform lifting and/or moving of equipment up to 50 pounds. The work may be performed in an electronics shop, remote sites (which may require alternative modes
Information Technology Spec 3
Posted today
Job Viewed
Job Description
**Job Class: Information Technology Specialist 3**
**Agency: Minnesota IT Services**
+ **Job ID** : 87852
+ **Location** : St. Paul
+ **Telework Eligible** : Yes #LI-Hybrid
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 07/29/2025
+ **Closing Date** : 08/04/2025
+ **Hiring Agency/Seniority Unit** : Minnesota IT Services
+ **Division/Unit** : Minnesota Department of Employment and Economic Development (DEED)
+ **Work Shift/Work Hours** : Day
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $32.89 - $4.06 / hourly; 68,674 - 112,877 / annually
+ **Job Class Option** : Info Tech Quality Assurance
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE
+ **FLSA Status** : Nonexempt
+ Designated in Connect 700 Program for Applicants with Disabilities ( : Yes
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services ( (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.
Step into a pivotal role with Minnesota IT Services (MNIT) at the Department of Employment and Economic Development (DEED) as a Level 3 IT Quality Analyst/Tester. Bring your intermediate skills in information systems software testing, quality assurance, and quality control to our dynamic team, where you'll ensure both the integrity of the code and the outcomes of our applications.
As an IT Quality Analyst/Tester you will have a unique opportunity to work on a complex, large-scale project that impacts the state's new Paid Leave Minnesota initiative. You'll promote industry-leading testing methodologies, striving to identify and manage defects within our software systems, ensuring the highest standards of quality.
**Key Responsibilities:**
+ **Intermediate-Level QA/Testing:** Perform intermediate quality assurance and testing tasks, ensuring thorough scrutiny of both code quality and application outcomes.
+ **Collaborative Consulting:** Act as a consultant for quality assurance needs, collaborating with business representatives and development staff on system changes and implementation planning.
+ **Complex Projects:** Tackle duties that are typically more intricate and expansive requiring some direction, coaching, and mentoring.
Your contributions will directly support the efficiency and success of DEED's critical projects, making a tangible impact on Minnesota's economic landscape. Join MNIT at DEED, where your skills will be valued, and your expertise will help shape the future of employment and economic development in Minnesota. If you are passionate about quality assurance and ready to learn and take on complex challenges, we encourage you to apply!
As a Quality Assurance Analyst/Tester you will coordinate with a QA Lead and team to define test strategy and write test scripts for the complex business processes within Paid Leave. You will have the opportunity to learn new skills and refine your abilities to develop automated scripting in Playwright to cut down on manual regression testing. You will also serve as a mentor for other less experienced staff in a variety of test environments.
**This position requires an employee to be onsite at 520 Lafayette Rd, St. Paul** **, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.**
+ Telework ( for Minnesota IT Services is available on a limited basis.
+ Candidates residing within 50 miles of the work address listed above are eligible for telework.
+ Candidates residing 50 miles or more in Minnesota from the work address listed above may be eligible to telework more than 50%. Finalist requires an additional review prior to telework approval.
+ Candidates residing 50 miles or more from the work address in a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) are not eligible to be hired, unless planning to relocate within 50 miles of the work location in Minnesota or more than 50 miles in Minnesota.
**Minimum Qualifications**
**Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. ( **:**
This position requires a minimum of three (3) years of experience in performing IT quality analysis functions.
Experience must include:
+ Testing complex systems with multiple workstreams requiring multiple levels of collaboration and coordination of testing cycles while maintaining quality standards established by the QA Lead.
+ Creating comprehensive quality assurance documentation, including test plans, test cases, defect reports, and acceptance criteria.
+ Skill in manual testing across various types (including functional, UI, integration, and regression testing) and in coordinating test schedules and progress of test activities against project plan.
+ Sufficient software development knowledge to understand basic logic and functions for testing large scale web applications, with multiple programming languages and software development technologies including the JAVA stack and .NET stack tools and SQL.
+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
+ Customer service skills that include active listening, empathy, and problem-solving.
A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.
**Preferred Qualifications**
+ Intermediate knowledge of quality assurance testing methodology relative to the Software Development Lifecycle (SDLC). Experience with Ruby on Rails and Salesforce testing is added value.
+ Experience testing web applications built on .NET or Java frameworks including hands-on API testing using tools such as Postman or SoapUI.
+ Intermediate Defect Identification skills-- capable of identifying defects from the test cases run and other means not specifically documented.
+ Experience with automation: planning, writing/coding/scripting, execution, analysis of results, and debugging failures. Automation with Playwright a plus.
+ Understanding of Section 508 accessibility requirements and web accessibility testing.
+ Proven ability to understand inter-relationships of data and programs.
+ Proven ability to use common MS Office software, including Word, Excel, PowerPoint, SharePoint, Outlook, etc.
+ Software and software system security concepts and appropriate testing techniques.
**Additional Requirements**
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required check prior to employment which may consist of the following:
+ SEMA4 Records Checks (applies to current and past state employees only)
+ Criminal History Check
+ Reference Check
+ Social Security and Address Verification
+ Education Verification
+ Other legally required checks
**Minnesota IT Services does not participate in E-Verify.** **Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.**
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email . Please indicate what assistance is needed.
Information Technology - Systems Administrator 2
Posted today
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Job Description
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Configure, monitor and maintain email applications or virus protection software. Education Requirement Education/Experience:
Associate's degree in computer related field required. Bachelor's degree in computer science preferred.
2 -4 years experience required. Technical Skills Required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
Basic ability to work independently and manage ones time.
Basic ability to identify, interpret and evaluate system and network requirements.
Basic knowledge of computer hardware and software as it related to LAN/WAN.
"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to "