193 Technology jobs in Cleveland

• Must be a self-starter, motivated individual with ability to adapt rapidly to current and emerging technologies. Ability to exercise independent judgement and work under minimum supervision.
• Successful candidate will propose innovative solutions, improvements to current processes, and ways to enhance/improve the current infrastructure environment. Is an idea-generator, challenges themselves and their peers, and has a strong desire to succeed in a fast-paced and evolving technical environment.
• Strong attention to detail and excellent time management skills required.
• Administration, configuration, and monitoring of VMware/vSphere/ESX in Production/Dev/Test/QA/UAT server environments (application, web, and file servers). Including but not limited to troubleshooting to identify root cause, proposing solutions to remediate issues, and ensuring the highest level of uptime and availability.
• Administration of server technologies including the management of various operating systems (Windows 2016,2019, 2022), RHEL Linux, and Cisco UCS blade servers (B200-M4/M5/M6). Domain Controllers, GPO, DNS, and DHCP.
• Administration of Microsoft Azure environments, Azure Active Directory, MS Teams, MS OneDrive, Azure B2C/MFA.
• Administration of on-premises services such as Active Directory, Veeam backups, and faxing services. File and server restoration/recovery for Windows, Linux, and SQL as needed.
• Microsoft O365 Email Administration in hybrid configuration, Exchange 2019.
• Storage administration and Best Practices (Pure FA//X50 and C60 arrays, or similar).
• Participate in the development and implementation of automated system configuration tools to ensure consistent builds within the environment. Provision new VMware servers as requested by App/Dev teams. Utilize pre-built templates for quick provisioning and hardening of each server.
• Assist in monthly maintenance and patching of environment (3rd Sunday of every month).
• Responding to critical alerts in a timely manner, both on/off business hours as reported by our various monitoring tools and the NOC/SOC.
• Serves as an escalation point for critical issues reported through our Incident Response Teams channel, troubleshooting, identification, and remediation of issue in a cross-team environment.
• Participate in on call support of escalated issues in the infrastructure environment on a two-week rotational basis.
• Coordinate and Implement change management requests while adhering to strict Change Management protocols.
• Troubleshooting, identifying, and documenting root causes via IMRCA process (Incident Management Root Cause Analysis).
• Project planning, ownership, management, and reporting. Projects may vary in complexity and duration. Expected to lead project of all sizes, durations, and complexities from inception to completion.
• Perform server upgrades, as needed, by developing, testing, evaluating, and installing enhancements while following corporate change control and quality control standards.
• Create and revise system documentation and procedures.
• Available for after-hours support (evenings and weekends ) to perform system upgrades as needed.
• Other assignments, projects, and tasks may be delegated as needed.
• Routine collaboration with peers in other departments to strengthen communication channels, understand cross-team objectives, and meet common goals.
• Solid understanding of security protocols and best practices as they relate to IT Infrastructure hardware, software, and tools.
• Collaboration with our IT Security team to ensure adherence to stated policies and procedures.
• Management of all IT hardware assets within the Primary and Secondary datacenters.

• 8+ years' experience supporting Microsoft Windows Servers (physical/virtual) and Operating Systems.
• 6+ years' experience supporting VMware, vCenter virtual environments.
• 5+ years' experience support Microsoft Azure environments.
• Degree in Computer Science, Computer Information Systems, or equivalent experience.
• IIS experience a plus, but not a requirement.
• Experience managing technical projects of all sizes, durations, and complexities in both a team setting and individually.
• Storage administration experience with an understanding of backend Network connectivity (Fabric Interconnects / MDS switching) and Storage administration best practices.
• Excellent verbal and written communication skills. Able to communicate professionally and effectively with peers and all levels of leadership.
• Experience with Windows PowerShell, scripting a plus.
• Experience with Linux server administration a plus.

Systems Administrator

Overview for our Systems Administrator:

Join our dynamic team as an MSP Systems Administrator, where you'll play a critical role in supporting our clients' IT environments. This position is perfect for a well-rounded IT professional who thrives in a fast-paced Managed Service Provider (MSP) environment. You'll handle day-to-day troubleshooting, maintenance, and project work, with opportunities to specialize and grow your expertise.

Key Responsibilities for the Systems Administrator:
• System Administration: Manage and maintain Windows Server environments, Active Directory, and group policies.
• Virtualization Support: Act as the go-to resource for VMware environments, providing support and guidance as needed.
• Backup & Recovery: Administer and troubleshoot Veeam backup solutions, ensuring data integrity and disaster recovery readiness.
• Network Management: Configure, maintain, and troubleshoot routers, switches, and hubs to ensure optimal network performance and security.
• Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues across diverse environments.
• Project Work: Participate in IT projects, including system upgrades, migrations, and new installations, ensuring successful delivery.
• Client Interaction: Provide excellent customer service to MSP clients, communicating technical information clearly and professionally.

Required Skills & Qualifications for our Systems Administrator:
• Strong experience with Windows Server and Active Directory administration.
• Knowledge of VMware virtualization technologies, with the ability to serve as the subject matter expert.
• Hands-on experience with Veeam Backup & Replication solutions.
• Familiarity with network hardware including routers, switches, and hubs, along with basic networking principles.
• Proven ability to troubleshoot complex technical issues in a timely and effective manner.
• Experience working in an MSP environment is highly desirable but not required.
• Excellent organizational and communication skills, with the ability to prioritize tasks effectively.

Preferred Skills for our Systems Administrator:
• Familiarity with firewalls and network security best practices.
• Experience with cloud solutions (e.g., Azure, AWS) is a plus.
• Certifications such as VMware VCP, Microsoft MCSA/MCSE, or CompTIA Network+ are beneficial.

What We Offer:
• A supportive and collaborative work environment.
• Opportunities to work on diverse technologies and projects.
• Professional development and training to expand your skills.
• Competitive salary and benefits

#MSPJobs #SystemsAdministrator #VMwareJobs #VeemBackup #ITCareers #WindowsServer #ActiveDirectory #TechJobs #ITSupport #NetworkingJobs #MSPAdministrator #ProjectWork #ITProjects #TroubleshootingExperts #ITJobOpportunities #MSPCareers #VMwareExpert #MSPSystemAdmin #NetworkAdministrator #TechTalent

• Must be a self-starter, motivated individual with ability to adapt rapidly to current and emerging technologies. Ability to exercise independent judgement and work under minimum supervision.
• Successful candidate will propose innovative solutions, improvements to current processes, and ways to enhance/improve the current infrastructure environment. Is an idea-generator, challenges themselves and their peers, and has a strong desire to succeed in a fast-paced and evolving technical environment.
• Strong attention to detail and excellent time management skills required.
• Administration, configuration, and monitoring of VMware/vSphere/ESX in Production/Dev/Test/QA/UAT server environments (application, web, and file servers). Including but not limited to troubleshooting to identify root cause, proposing solutions to remediate issues, and ensuring the highest level of uptime and availability.
• Administration of server technologies including the management of various operating systems (Windows 2016,2019, 2022), RHEL Linux, and Cisco UCS blade servers (B200-M4/M5/M6). Domain Controllers, GPO, DNS, and DHCP.
• Administration of Microsoft Azure environments, Azure Active Directory, MS Teams, MS OneDrive, Azure B2C/MFA.
• Administration of on-premises services such as Active Directory, Veeam backups, and faxing services. File and server restoration/recovery for Windows, Linux, and SQL as needed.
• Microsoft O365 Email Administration in hybrid configuration, Exchange 2019.
• Storage administration and Best Practices (Pure FA//X50 and C60 arrays, or similar).
• Participate in the development and implementation of automated system configuration tools to ensure consistent builds within the environment. Provision new VMware servers as requested by App/Dev teams. Utilize pre-built templates for quick provisioning and hardening of each server.
• Assist in monthly maintenance and patching of environment (3rd Sunday of every month).
• Responding to critical alerts in a timely manner, both on/off business hours as reported by our various monitoring tools and the NOC/SOC.
• Serves as an escalation point for critical issues reported through our Incident Response Teams channel, troubleshooting, identification, and remediation of issue in a cross-team environment.
• Participate in on call support of escalated issues in the infrastructure environment on a two-week rotational basis.
• Coordinate and Implement change management requests while adhering to strict Change Management protocols.
• Troubleshooting, identifying, and documenting root causes via IMRCA process (Incident Management Root Cause Analysis).
• Project planning, ownership, management, and reporting. Projects may vary in complexity and duration. Expected to lead project of all sizes, durations, and complexities from inception to completion.
• Perform server upgrades, as needed, by developing, testing, evaluating, and installing enhancements while following corporate change control and quality control standards.
• Create and revise system documentation and procedures.
• Available for after-hours support (evenings and weekends ) to perform system upgrades as needed.
• Other assignments, projects, and tasks may be delegated as needed.
• Routine collaboration with peers in other departments to strengthen communication channels, understand cross-team objectives, and meet common goals.
• Solid understanding of security protocols and best practices as they relate to IT Infrastructure hardware, software, and tools.
• Collaboration with our IT Security team to ensure adherence to stated policies and procedures.
• Management of all IT hardware assets within the Primary and Secondary datacenters.

• 8+ years' experience supporting Microsoft Windows Servers (physical/virtual) and Operating Systems.
• 6+ years' experience supporting VMware, vCenter virtual environments.
• 5+ years' experience support Microsoft Azure environments.
• Degree in Computer Science, Computer Information Systems, or equivalent experience.
• IIS experience a plus, but not a requirement.
• Experience managing technical projects of all sizes, durations, and complexities in both a team setting and individually.
• Storage administration experience with an understanding of backend Network connectivity (Fabric Interconnects / MDS switching) and Storage administration best practices.
• Excellent verbal and written communication skills. Able to communicate professionally and effectively with peers and all levels of leadership.
• Experience with Windows PowerShell, scripting a plus.
• Experience with Linux server administration a plus.

Akkodis is seeking a System Administrator for a Contract job with a client in Cleveland, OH(Hybrid) . Candidates must have experience in maintaining and developing Linux infrastructure technology to ensure 24x7x365 uptime.

Rate Range: $41/hour to $0/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

System Administrator job responsibilities include:

• Proactively maintaining and developing all Linux infrastructure technology to ensure a 24x7x365 uptime service.
• Engineering systems administration-related solutions for various project and operational needs.
• Monitoring system performance and capacity planning to identify and address potential issues.
• Managing software upgrades, patches, and hot fixes on servers, workstations, and network hardware.
• Creating and modifying scripts or applications to automate tasks and improve system efficiency.
• Collaborating with other teams to develop automation strategies and deployment processes.

• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum of 3-5 years of experience in system administration.
• Strong experience with Linux infrastructure technology.
• Proven ability to manage software upgrades, patches, and hot fixes on servers, workstations, and network hardware.

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2 days ago Be among the first 25 applicants

Department: Online Learning & Academic Technology

Location: Jerry Sue Thornton Center

Reports To: Executive Director, Online Learning & Academic Tech

Recruitment Type: External/Internal

Requisition ID: req6318

Employment Type: Administration and Professionals

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:

SUMMARY

The Learning Management System (LMS) Administrator is responsible for the daily operation, maintenance, and technical support of D2Ls Brightspace platform and its integrated applications. This role ensures that the LMS aligns with institutional technology policies and supports the Office of Online Learning & Academic Technology. Key responsibilities include configuring system settings, managing updates and integrations, troubleshooting complex technical issues, and collaborating with vendors and internal teams. The administrator also supports faculty, staff, and students by managing user roles, resolving access issues, and maintaining course structures to ensure a seamless online learning experience.

ESSENTIAL FUNCTIONS

• Administers and supports the day-to-day operations of the Brightspace Learning Management System (LMS) and related academic technologies
• Designs, delivers, and evaluates training workshops and resources for faculty, staff, and students to promote effective use of academic technologies
• Provides technical support and troubleshooting assistance to end users, ensuring timely resolution of issues related to Brightspace and integrated tools
• Collaborates with Information Technology Services, Instructional Design, Faculty Development, and Online Learning teams to maintain and enhance academic technology systems
• Serves as the primary technical liaison with D2L and third-party vendors for issue resolution, system updates, and integration support
• Manages course and organization creation, enrollment processes, and user role assignments within Brightspace
• Monitors system performance, diagnoses technical issues, and ensures high availability and reliability of academic technology platforms
• Installs, configures, and maintains LMS updates, upgrades, LTI integrations, and other software components
• Participates in the development and implementation of policies, procedures, and strategic plans related to LMS use and academic technology services
• Contributes to short- and long-term planning efforts to support the growth and sustainability of academic technology infrastructure
• Develops and maintains user documentation, tutorials, and technical guides to support system adoption and user success
• Compiles and provides administrative data and system usage reports to support institutional planning and decision-making
• Ensures compliance with accessibility standards, data privacy regulations, and institutional IT policies
• Stays current with emerging trends and best practices in learning technologies and applies them to enhance system functionality and user experience
• Performs other duties as assigned, consistent with the scope and responsibilities of the position
  
  

• Bachelors degree in Instructional Technology, Information Systems, Education, or a related field.
• Significant related experience may substitute for education
• Minimum of five years of demonstrated full-time experience in LMS administration, including platforms such as D2L Brightspace, Blackboard Learn, Canvas, or Moodle
• Possess experience in process mapping, workflow design, and configuration planning for institution-wide LMS implementation and administration
• Demonstrated experience with Windows Server environments (20122019), Brightspace LTI integrations, directory services (e.g., Active Directory, LDAP), HTML, and integration with student information systems such as Banner
• Demonstrated ability to make informed decisions with significant impact on departmental operations and management
• Strong problem-solving skills with the ability to apply diverse approaches across a variety of technical and operational scenarios
• Proven experience supporting faculty and end users in the implementation and use of educational technologies within a higher education environment
• Successful completion of D2L Brightspace Administrator training or certification programs (e.g., Brightspace Fundamentals, LTI Integration)
• Demonstrated experience in LMS administration, including configuration, integration, and application of best practices within a higher education setting
• Experience working effectively in fast-paced, evolving environments with shifting priorities
  
  

• Knowledge of LMS automation, third-party tool integration, and user role management
• Demonstrated knowledge of integrating eLearning authoring tools such as Articulate and Adobe Captivate into the Brightspace LMS environment
• Strong problem-solving and analytical skills with the ability to apply diverse approaches across a variety of technical and operational scenarios
• Strong verbal and written communication skills, with the ability to convey technical information clearly to diverse audiences
• Demonstrated project management skills, including planning, coordination, and execution of LMS-related initiatives
• Demonstrated proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, at an intermediate to advanced level
• Ability to manage multiple projects simultaneously, set priorities, and meet deadlines in a dynamic environment
• Ability to build and maintain collaborative relationships with faculty, staff, and technical teams
• Ability to develop user-friendly documentation, tutorials, and technical guides to support LMS users
• Ability to handle sensitive information with discretion and maintain confidentiality in all aspects of LMS administration.
• Strong interpersonal skills with the ability to collaborate, influence, and gain buy-in on key projects and initiatives
• Demonstrated ability to foster and maintain productive relationships with stakeholders to enhance system effectiveness and user satisfaction
• Committed to supporting the learning community through responsive technology support
• Possess sensitivity to appropriately respond to the needs of the community
  
  

• Communication
• Collaboration
• Continuous Improvement
  
  

• Service Focus
• Quality of Work
  
  

• Time Utilization
• Adaptability
  
  

• Masters degree in Instructional Technology, Educational Technology, Information Systems, or a related field
• Hands-on experience with Brightspace (D2L) tools and modules, including but not limited to Brightspace Pulse, Content, Community, Insights Portal, and Learning Outcomes
• Successful completion of D2L Brightspace Administrator training or certification programs (e.g., Data Hub, or Advanced Administration)
• Familiarity with AI-powered educational tools and data systems, such as predictive analytics platforms, chatbot integrations, and intelligent content recommendation engines
• Working knowledge of student information system (SIS) integration, particularly with Ellucian Banner
  
  

• Strong knowledge of web technologies such as JavaScript, HTML5, XML, and Java, particularly as they relate to LMS customization, LTI integration, and troubleshooting within Brightspace
• Familiarity with LTI standards, SCORM, xAPI, and integration of third-party tools and publisher content
  
  

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated, and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite,
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Education and Training
• Industries Higher Education

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Technology Engineer Sr within PNC's Storage Engineering organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX, Phoenix, AZ.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Monday - Friday: 8:00 - 5:00 PM - On call rotation

Minimum of three + years' experience supporting a large enterprise NAS deployment with the working knowledge and proficiency to perform the following:

Required:

Experienced in analysis, proactive troubleshooting, and performance troubleshooting for the NAS storage environment including the creation of documentation for new process and procedures.

In-depth review of all replication relationships across the NetApp storage arrays. Ability to identify and resolve any issues with the replication relationships across the NetApp storage arrays for daily clones, mirrors, snaps and vaults, including re-activation and configuration.

Storage Grid experience a plus

Careful review of the environment for non-critical or repetitive warning symptoms possibly indicative of future issues.

Strong problem resolution skills including the ability to drive problem and problem bridges.

Working knowledge of Windows Server, Unix/Linux, Solaris & AIX platforms.

Knowledge of computer networking to include DNS and Firewall.

Automation experience utilizing Ansible and or powershell.

Effectively communicate with internal customers, peers, and managers regarding storage administration issues.

Responsibilities: Analysis and proactive troubleshooting of the NAS environment; Addressing all NAS related events and incidents that occur during the coverage window.

• Ability to perform analysis, proactive troubleshooting, performance troubleshooting and capacity planning for the NAS environment including the creation of documentation for new process and procedures.

• In-depth review of all replication relationships across the NetApp storage arrays.

• Comprehensive review and validation of daily clones, mirrors, snaps and vaults including re-activation and configuration.

• Careful review of the environment for non critical or repetitive warning symptoms possibly indicative of future issues.

• Strong problem resolution skills including the ability to drive problem and problem bridges.

• Ability to provide immediate 24/7 on-call support

• Effectively communicate with internal customers, peers, and managers regarding storage administration issues.

• Ability to quickly learn and adapt to testing and support requirements for non-production work. Including creating documentation for new process and procedures.

• Working knowledge of GF Operational Support

Job Description

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.

• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

• Consults junior staff regarding complex issues and best practices.

• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.

• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

Competencies

Application Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $65,000.00 - $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/17/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Description

Community Technology Manager - (Non-Bargaining Unit) Pay Grade 6 $34.410 ($67,100)

Hours: Full-Time, Minimum of five 7.5-hour days per week based on operational need.  May require evening and weekend hours.

Location: MAIN & LAKESHORE Campus

EXTERNAL POSTING UNTIL FILLED

Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge  

The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patron and staff. 

Job Summary: This position creates and oversees the programming and daily activities of technology programming in community and branches.  This position is also responsible for providing direction to staff; overseeing programs and performing community outreach and engagement efforts to increase the use of Library services and programs.  Must strive to meet the Library's mission and exemplify its core values.

Qualifications:

Bachelor's Degree in computer science, programming or engineering, or other computer or technology-related field; or a bachelor's degree in another area combined with 3-5 years' experience working with the public or students in providing technology-related training or assistance.   

Experience:  

1. Two years' experience developing curriculum and delivering training programs in a public setting.
2. One year supervisory or lead worker experience in a union environment. 
3. Two years' experience organizing programming and training services in a library setting preferred.
4. Experience with technology including Maker Space Technology, Gaming Tournaments Organization and Management
5. Experience working with and developing STEM related community partnerships 
6. Experience working with CPL Tech Central

Technical Expertise: 

1. Current hardware, software, and technology equipment used for personal, creative and business purposes 
2. Maker Space technologies including but not limited to 3D Printing, Laser Engraving, Direct to Garment, and other technologies
3. Strong communication and training skills with the ability to communicate technical information and knowledge to non-technical users in person, online, via telephone, email, text, video chart and/or other communication methods that work for the learner.  
4. Read, understand, and communicate information and ideas presented in writing.
5. Experience working with all levels within an organization is required.
6. Knowledge of informal learning environments and the principles of collaborative learning, interest driving learning, strongly preferred.
7. Designing and implementing technologies including gaming, maker space technologies and mobile technologies for various programs in the community and within CPL branches.
8. General principles and objectives of information technology systems and programs.
9. Proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, succinct, and free of errors.
10. Experience in public library, public-sector, and a union environment is preferred.

Essential Duties and Responsibilities:

Evaluation of this position is based primarily on the performance of the following essential functions, which include, but are not limited to:

1. Plan and manage the day-to-day operations of technology services in the branches and Tech Van (with some exceptions such as Best Buy Tech Center) including technology programming, maker space, digital literacy, etc. including Studio 525 management.
2. Coordinate and Support Tech Central on staffing, management, programming and scheduling.
3. Collaborate with Community Innovations and Creative Technology staff on programming design and implementations.
4. Collaborate with Branch/Campus Managers supporting various departments and partners to design, plan and implement outreach, programming, training, services and programs.  Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc.  Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.   
5. Coordinate, schedule, supervise and assign work assignments to staff.  Provide direct supervision of staff including orientation, training, discipline, and performance evaluations.  Comply with collective bargaining agreement(s).  Ensure staff provide exceptional customer service to Library patrons and visitors.   
6. Maintain the integrity and security of Library assets. 
7. Coordinate and track repair and replacement of equipment.   
8. Develop, implement, coordinate, communicate, and ensure adherence to patron use policies and procedures. 
9. Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services. 
10. Market and promote programming and classes.  Prepare promotional material including flyers, booklists and other informational materials.
11. Maintain the integrity and security of Library assets.  Coordinate and track repair and replacement of equipment. 
12. Develop, implement, coordinate, communicate, and ensure adherence to patron use policies and procedures.
13. Assure effective and respectful relations with all Library personnel, patrons, and community representatives.
14. Assist in the development, implementation and evaluation of branch services and programs.
15. Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals. 
16. Perform other duties as assigned.

To Apply; Internal applicants please apply on ESS. Please attach a current/updated resume and CV

EXTERNAL POSTING UNTIL FILLED