96 Technology jobs in Cleveland

Our company is looking to hire Information Technology Specialist.

REQUIREMENTS: High School Diploma and 4 years of experience in job offered.

JOB DUTIES: Conduct computer diagnostics for clients to investigate problems and to provide technical support. Set up equipment for client's use, ensuring proper installation of cables, operating systems, or appropriate software or hardware. Answer user inquiries regarding computer software or hardware operation to resolve problems. Install and perform minor repairs to hardware, software, following design or installation specifications. Confer with clients to establish requirements for new systems or modifications. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities for clients. Prepare evaluations of software or hardware and recommend improvements or upgrades. Inspect equipment and read order sheets to prepare for delivery to users. Modify and customize commercial programs for client's internal needs

**We make what matters work.**
You want to make an impact in the world. At Eaton, we're solving some of the toughest challenges on the planet. Our Early Talent Programs open up an exciting world of opportunities for you to make a difference on a global scale. Your assignments are more than tasks and busy work, they're your chance to drive innovation in intelligent power management and shape the future of our company. You'll team up with seasoned leaders, gaining diverse experiences that'll drive you forward to define and reach your career goals.
**What sets our Early Talent Programs apart:**
+ **Personalized Program Experience:** We're committed to energizing your career and empowering your impact. No two participants share the same experience or set of responsibilities.
+ **Global Perspectives:** Our programs span diverse businesses and locations. Relocating to an endorsed Eaton site is a required part of the adventure, enhancing your learning and maximizing program benefits.
+ **Role Exploration:** You'll be exposed to cross-functional teams during your internship and participate in our Intern Core Learning Series. These experiences allow you to build your functional expertise and leadership capabilities to maximize your potential for future roles.
+ **Strategic Networking:** Collaborate with senior leaders through the networking opportunities woven into your experience.
+ **In our Information Technology Program:** You'll work on high-impact functional projects, driving technology improvements and innovation.
**It's time to make connections, get energized, and power ahead.**
Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The salary for this role ranges from $22.15 - $37.50 per hour.
**Position Overview:**
Passion for technology meets keenly managed business processes in the **Eaton Internship Program - Information Technology.** Over the course of this 12-week paid internship, students will engage in projects that hold tangible significance for our business while receiving guidance and mentorship from Eaton's esteemed leaders.
The IT internship offers diverse experiences that serve as the foundation for service delivery at a leading industrial diversified manufacturer. Potential internship assignments encompass roles in various key domains such as:
+ Cyber
+ Data Management
+ AI
+ Cloud
+ IT Operations/Applications  
After completion of the internship program, your technical skills combined with your newly acquired business acumen will prepare you to be considered for Eaton's Information Technology Development Program upon graduation.
**Required (Basic) Qualifications:**
+ Actively enrolled or received a bachelor's or master's degree in a STEM field or business major from an accredited institution
+ Minimum overall cumulative GPA of 2.8
+ Must be geographically flexible to relocate within the United States
+ Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
**Preferred Qualifications:**
+ Degree in management information systems, computer science, computer engineering, data science or related from an accredited institution
+ Overall cumulative GPA of 3.2 or higher
+ Previous internship or co-op experience in leveraging AI/Machine Learning, UX design, Cloud, Cybersecurity
+ Understanding of Python language and applications
+ Demonstrated leadership experience within campus and/or the community
**Position Criteria:**
+ Desire to build a career in Information Technology
+ Strong problem solving and business process skills
+ Proven technical ability through coursework and work experience
+ Self-motivated and a strong desire to achieve results
+ Excellent communication and interpersonal skills
+ This role may include travel (up to 25%) within a local region as determined by the assignment manager
+ Transportation to and from the worksite and for incidental business travel is the responsibility of the intern; however, expenses for required and approved business travel (not including the worksite) will be reimbursed
+ The summer internship culminates with a formal presentation where students showcase their success stories to leaders of the organization and receive feedback on their performance
+ Demonstrate geographic flexibility to relocate within the United States for the duration of the Internship Program including the ability to relocate to an Eaton facility including (but not limited to): Beachwood, OH: Raleigh, NC; Pittsburgh, PA; or Southfield, MI
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Description Summary

Influences a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Leads requirements management activities.

Job Responsibilities

• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
• Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
• Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies to various project and software delivery methodologies.
• Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
• Work with quality assurance team to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
• Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.

Required Qualifications

• Minimum of 5 years of experience in a business analyst or related role
• Must demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)
• Experience with both waterfall and agile project methodologies
• Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred
• Bachelor's Degree or equivalent work experience required

Technical/Foundational Skills Competency

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive Experience
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Extensive Experience
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive Experience
• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Working Knowledge
• Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products, and services. Extensive Experience
• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive Experience
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive Experience
• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive Experience
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive Experience

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. The candidate will work in office partially each week per the expectations set by management.

COMPENSATION AND BENEFITS

The Senior IT Business Analyst position is eligible to earn a base salary in the range of $79,000.00 to $115,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 09/09/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Description Summary

Influences a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Leads requirements management activities.

Job Responsibilities

• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.

• Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.

• Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies to various project and software delivery methodologies.

• Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.

• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.

• Work with quality assurance team to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.

• Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.

Required Qualifications

• Minimum of 5 years of experience in a business analyst or related role

• Must demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)

• Experience with both waterfall and agile project methodologies

• Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred

• Bachelor’s Degree or equivalent work experience required

Technical/Foundational Skills Competency

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive Experience

• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Extensive Experience

• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive Experience

• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Working Knowledge

• Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products, and services. Extensive Experience

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive Experience

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive Experience

• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive Experience

• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive Experience

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. The candidate will work in office partially each week per the expectations set by management.

COMPENSATION AND BENEFITS

The Senior IT Business Analyst position is eligible to earn a base salary in the range of $79,000.00 to $115,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here ( for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 09/09/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.

**We make what matters work.**
You want to make an impact in the world. At Eaton, we're solving some of the toughest challenges on the planet. Our Early Talent Programs open up an exciting world of opportunities for you to make a difference on a global scale. Your assignments are more than tasks and busy work, they're your chance to drive innovation in intelligent power management and shape the future of our company. You'll team up with seasoned leaders, gaining diverse experiences that'll drive you forward to define and reach your career goals.
**What sets our Early Talent Programs apart:**
+ **Personalized Program Experience:** We're committed to energizing your career and empowering your impact. No two participants share the same experience or set of responsibilities.
+ **Global Perspectives:** Our Development Program spans diverse businesses and locations. Relocating to an endorsed Eaton site is a required part of the adventure, enhancing your learning and maximizing program benefits.
+ **Role Exploration:** You'll explore various roles early on and participate in our LDP Core Learning Series. These experiences allow you to build your functional expertise and leadership capabilities to maximize your potential for future roles.
+ **Strategic Networking:** Collaborate with senior leaders with mentorship programs woven into your experience. Directly shape peer engagement, learning, development, and the overall participant experience by serving on LDP advisory boards.
+ **In our Information Technology Program:** You'll work on high-impact functional projects, driving technology improvements and innovation.
**It's time to make connections, get energized, and power ahead.**
Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary for this role is $82,000 (bachelor's degree) with a one-time $,000 signing bonus or 100,000 (master's degree) with a one-time 12,000 signing bonus.
**Position Overview:**
Passion for technology meets keenly managed business processes in the **Eaton Development Program - Information Technology.** This two-year rotational program consists of four, 6-month assignments. This development program is strategically designed to expose participants to different core IT areas with the goal to provide diverse experience supporting Corporate IT teams drive innovation, scale AI responsibly, and champion a customer-first mindset. Development is accomplished through a variety of on-the- job experiences, professional networking and business learning.
The IT function is broad and this program will provide you with experiences which form the backbone for service delivery at a premier industrial diversified manufacturer. Throughout the program experience, participants will rotate through roles such as:
+ Cybersecurity Analyst
+ Cloud Engineer
+ AI Engineer
+ Data Engineer
+ Functional or Application Analyst
After completion of the program, your technical expertise combined with your newly acquired business acumen will get you ready to take on larger challenges within the Information Technology function including technical or people leader opportunities.
**Required (Basic) Qualifications:**
+ Bachelor's or master's degree in a STEM or business field from an accredited institution, with graduation date before August 2026
+ Minimum of one internship/co-op experience or an equivalent 3 months of IT work experience completed at the time of this application
+ Minimum overall cumulative GPA of 2.8
+ Must be geographically flexible to relocate within the United States
+ Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
**Preferred Qualifications:**
+ Degree in management information systems, computer science, computer engineering, data science
+ Overall cumulative GPA of 3.2 or higher
+ Previous internship or co-op experience in leveraging AI/Machine Learning, UX design, Cloud, Cybersecurity
+ Understanding of Python language and applications
+ Demonstrated leadership experience within campus and/or the community
**Position Criteria:**
+ Strong analytical and business process skills
+ Proven technical ability through coursework and work experience
+ Self-motivated and a strong desire to achieve results
+ Excellent communication and interpersonal skills
+ Desire to build a career in information technology
+ This role may include travel (up to 25%) within a local region and/or internationally as determined by the Information Technology assignment manager
+ Demonstrate geographic flexibility to relocate within the United States for the duration and completion of the Rotational Program to an Eaton facility including (but not limited to): Beachwood, OH: Raleigh, NC; Pittsburgh, PA; or Southfield, MI
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Information Technology Internal Audit Senior Consultant

Joining our Consulting Financial Services practice is an opportunity to help make the world more honest, transparent, safe, and secure. From day one of being on our team, you will assist our clients with transforming their governance, embedding risk in their decision-making and maintaining efficient compliance. We will enable an entrepreneurial and innovative environment for you to deliver transformative consulting services and to develop deeply specialized skill sets demanded in today's market.

The Information Technology Internal Audit Senior Consultant will be an experienced, self-motivated professional interested in joining our expanding internal audit team. This position has limited travel.

This primarily responsibilities includes leading IT General Controls/IT Audit and IT Risk Consulting engagements. Minimal travel is required for this position, with client work primarily being performed remotely.

You will be responsible for:

• Providing risk management, internal audit and internal control services to clients in the banking industry.
• Assisting in planning and executing engagements, including completing test of design and test of operational effectiveness workpapers.
• Conducting fieldwork, preparing workpapers to support conclusions, discussing findings and observations with management, and preparing written reports of various types and formats.
• Involved in providing clients with advice to improve and optimize internal controls, enhance and transform internal audit approach and methodologies and performing risk assessments.
• Providing other value-added recommendations both to our clients and to help improve the firm.

Qualifications:

• Bachelor's degree required. Major in Accounting, Computer Information Systems, or Management Information Systems is preferred.
• Professional Certification such as CISA, CISSP, CPA, CIA, or similar is a plus.
• 3+ years' experience of working in financial institutions, Big 4 or equivalent, or regulatory supervisory of financial institutions.
• 3 years or more of experience in the areas of IT audit, corporate IT Audit, or technology risk consulting preferred.
• Understanding of commonly used internal control frameworks, including COSO and COBIT and knowledge of audit methodologies and developing key internal audit deliverables.
• Working experience with IT general controls, IT application controls and key report testing
• Exposure to larger financial institutions ($100 billion and up) preferred.
• Prior experience should include progressive responsibilities, including execution of test of design and test of operational effectiveness workpapers, and project management, including self-management of simultaneous work-streams and responsibilities.
• Strong written and verbal communication and comprehension both formally and informally to our clients and our teams, in a variety of formats and settings, including in interviews, meetings, calls, e-mails, reports, process narratives, presentations, etc.
• Internal control design and effectiveness understanding.
• Business process flow and flowcharting.
• GAAP financial accounting and SEC Reporting.
• Networking and relationship management.
• Willingness to travel up to 25%.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The application deadline for this role is 11/23/2025. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $4,100.00 - 147,800.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

GENERAL JOB DESCRIPTION

The Technology Trainer will be responsible for designing and delivering training programs on various MAI technologies, creating training materials using multiple learning approaches, and hosting consistent training office hours for our employees. This role requires a dynamic individual who can adapt to the evolving needs of our firm and provide engaging and effective training sessions. As a member of our Technology team and of the Training and Development community at the firm, you will be part of enabling our team members' success, leveraging our digital presence, and improving client engagement through innovative training solutions.

MAJOR DUTIES AND RESPONSIBILITIES

• Design, develop, and deliver comprehensive training programs on a wide range of technologies. (Examples would include: Dashlane, MS CoPilot, Windows 11, Microsoft Applications, Sharepoint, Salesforce, Docusign, Adobe, Smartsheet, Zoom, etc.)
• Create high-quality training materials to support training sessions using a variety of training tools and methods.
• Facilitate workshops, eLearning courses, and hands-on training sessions.
• Support the Technology team as the primary facilitator of organizational notifications through email, intranet posts and related technologies.
• Work with the Technology team and partner with HR to establish priorities based on needs assessments, surveys, and other feedback collected, assessing the effectiveness of the training programs.
• Collaborate with HR, L&D (Learning and Development), and other teams to align training with organizational objectives and to understand overall training needs and tailor programs accordingly.
• Partner with subject matter experts (SMEs) to ensure content accuracy and relevance.
• Host regular training office hours to address the needs of employees on various technology topics and themes (which may be derived by common support requests or pending rollouts of new software solutions).
• Stay up to date with the latest developments and updates to MAI technologies to ensure training content is current and relevant.
• Leverage the enterprise Learning Management System (LMS) to manage training content, track employee progress, and report on outcomes.
• Stay informed on the latest training technologies, such as virtual classrooms, gamification, and mobile learning, to enhance the training experience.

EXPERIENCE/CREDENTIALS

• Bachelor's degree in Information Technology, Computer Science, Adult Learning Principles and Practices, or a related field.
• 5+ years of experience in both designing and deploying training and development, with at least 3 years of experience as a Technology Trainer or similar role.
• Experience with Learning Management Systems (LMS), Learning Content Management Systems (LCMS), course development tools, and video editing software and tools.
• Additional certifications in instructional design or another aspect of training and development or PMP (Project Management Professional) is a plus.
• Proven experience in the application of training methods, tools, and techniques to design and deploy a wide variety of training methods in a corporate setting.
• Expert in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Adobe).
• Experience in an RIA/Investment Management firm or other type of Financial Services firm a plus.

COMPETENCIES

• Thrives in a fast-paced and dynamic team-based, collaborative environment, and works well with others to resolve conflicts.
• Strong organizational, project management, and interpersonal skills.
• Maintains absolute confidentiality of client information and safeguards client and company data; maintains high ethical standard in all practices.
• Excellent knowledge of various technology topics, including software applications, hardware usage, data management, and cybersecurity.
• Strong understanding of adult learning principles and instructional design methodologies to effectively design training programs.
• Excellent oral and written communication skills to effectively deliver training and collaborate with stakeholders.
• Demonstrated problem solving, decision making, and analytical abilities (e.g., training needs assessment, training effectiveness measures), with a focus on analyzing information and resolving complex problems.
• Organized and detail-oriented, while maintaining flexibility to prioritize and execute to meet project deadlines and support firm needs.

FEATURED BENEFITS:

• Discretionary Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Health Savings Account
• Paid Maternity Leave
• Paid Parental Leave
• Tuition Reimbursement

Technology Modernization – Workday Director

As a Workday Director within the Technology Modernization Practice, you will help organizations proactively shape and implement their overall strategy and supporting initiatives. Specific to client interaction, you will play a key role in the delivery of engagements and work with chief operating officers, chief financial officers, and other senior client leaders to demonstrate your subject matter expertise as we seek to help them implement solutions in support of their broader strategy and goal of creating value.

Your day-to-day may include:

• Assist in full life cycle implementations including planning, design, & build phases

• Responsible for documenting business requirements, system design and transformational goals

• Configure applications and conduct iterative unit testing

• Help to create training materials and quick reference guides to support user adoption

• Conduct training classes to prepare end users for deployment

• Provide post-production support

• Manage full life cycle implementations

• Manage resources and budget on client projects

• Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures

• Identify business opportunities to increase usability and profitability of information architecture

• Experience with program leadership, governance and change enablement

• Meet or exceed targeted billing hours (utilization)

• Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate

• Interview campus and/or experienced candidates

• Other duties as assigned

You have the following technical skills, qualifications, and abilities:

• Bachelor's degree in Accounting, Business, Information Technology, MIS or related field required. A Master’s degree is a plus.

• 10+ years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level.

• Excellent verbal and written communication skills.

• Knowledge of software development lifecycles, key metrics and reports.

• Experience with ERP Application Integration & back-end data connectivity applications.

• Experience installing/configuring/implementing Oracle Applications.

• Knowledge of Workday ERP (Financials, SCM, etc.)

• Proven ability delivering complex and time sensitive projects.

• Strong leadership skills: able to conduct meetings and write technically oriented documents

• Able to work with clients to understand current state processes and define future state processes based on business objectives

• Ability to work additional hours as needed

• Ability to travel to various client sites as needed on short notice

• Travel percentage: up to 40%

• Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site

The base salary range for this position in the firm's Minneapolis, WI office is between $187,000 and $12,000

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 b llion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.

• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.

• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at

• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at

Here’s what you can expect next:

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit:

• Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

• Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Taft is seeking a Marketing Technology Coordinator to join our dynamic team of legal professionals in our Cleveland, Columbus or Indianapolis office.

Taft is a modern law firm and the marketing and business development team is on the front lines of the firm's innovation. As a valued member of the team, you will get a hands-on experience, collaborating to enhance and maintain Taft's brand presence. The Marketing Technology Coordinator at Taft plays a key role in managing and maintaining the firm's experience database, ensuring the accuracy, organization, and accessibility of client matters, case studies, and firm credentials.

Key Duties & Responsibilities:

Experience Management & Content Development

• Gather, organize, and maintain attorney experience and client matter data within Foundation Firm Intelligence.
• Work closely with attorneys, business development professionals, and other marketing team members to ensure all experience records are accurate, up-to-date, and categorized correctly.
• Work with business development professionals to develop compelling descriptions of casework, transactions, and litigation matters for use in proposals, pitches, website content, and ranking submissions.
• Ensure consistency in how firm experience is presented across marketing materials and external communications.

Database & Technology Administration

• Optimize Foundation Firm Intelligence to improve data categorization, searchability, and reporting functionalities.
• Ensure data alignment between Foundation Firm Intelligence and DealCloud, maintaining consistency across systems.
• Support DealCloud data management efforts by coordinating with business development and IT teams to streamline data entry, validation, and reporting.
• Collaborate with IT and marketing teams to ensure the experience management system integrates effectively with other firm resources.
• Train attorneys and business development professionals on best practices for using, submitting, and updating data in Foundation and DealCloud.
• Business Development & Proposal Support
• Work with attorneys and Taft's proposal manager to source and tailor experience data for RFPs, pitches, and other business development initiatives.
• Support submissions for legal directories, awards, and rankings (e.g., Chambers) by compiling relevant firm experience from Foundation Firm Intelligence.
• Identify opportunities to repurpose experience content for social media, client alerts, and newsletters.

Data Integrity & Compliance

• Ensure all experience records adhere to client confidentiality and compliance policies.
• Regularly audit and update content to maintain data accuracy and completeness.

Preferred Education and Experience:

• Bachelor's degree in marketing, communications, information management, or a related field.
• Minimum of 3+ years of experience in a law firm, professional services firm, or related industry, preferably in experience management, practice management, or business development.

Competencies :

• Strong writing, editing, and proofreading skills, with the ability to distill complex legal matters into clear and compelling content.
• Proficiency in Foundation Firm Intelligence and familiarity with DealCloud preferred.
• Experience managing data within CRM and experience management platforms (DealCloud and Foundation preferred).
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Eligibility Qualifications:

• Detail-oriented with excellent organizational skills and the ability to manage multiple projects simultaneously.
• Strong interpersonal skills and ability to collaborate with attorneys, marketing teams, and administrative staff.

Candidates interested in Cleveland should apply here.

Candidates interested in Columbus should apply here.

Candidates interested in Indianapolis should apply here.

Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.