109 Technology jobs in Poway

Job DescriptionJob DescriptionCampland on the Bay and Mission Bay RV Resort are open every day of the year 24/7. Terra Vista Management, Inc., the company that owns Campland and MBRVR, seeks a Manager of Information Technology to manage and direct Campland on the Bay's and Mission Bay RV Resort's information technology (IT) operations, at all times ensuring the department provides efficient and effective technical support service with minimal service interruptions.
Campland's and Mission Bay's IT environment differs from a typical corporate setting. We face scenarios where quick thinking, adaptability, and a willingness to learn atypical IT skills are essential. Because our guest-facing systems (wi-fi, cable TV, reservations platforms) directly impact the guest experience, the IT team needs to troubleshoot and restore service quickly even if it involves systems outside of standard or typical IT.
Our IT team also frequently works with a mix of equipment. For example, our telephone systems utilize copper lines and digital/cloud-based (Ubiquiti). Our IT staff is challenged with learning on-the-spot and being creative in their problem-solving as they keep the older systems running while planning and implementing long-term improvements. Our IT department sometimes assists other departments with such technical tasks as gate controllers or security cameras that other companies typically assign to a facilities department or outside vendors.
The successful manager of Information Technology will possess a mindset focused on supporting both staff and guest needs and the willingness and ability to learn and apply skills that may not traditionally fall under IT but are critical in the environment in which we operate.Managerial Duties/Responsibilities

• Supervises IT staff: hires, trains, provides timely discipline and/or performance feedback, terminations; assigns tasking and employee schedules
• Leads development and implementation processes for the organization’s IT systems and department
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
• Oversees security of systems, networks, and enterprise information
• Facilitates IT security audits or investigations
• Develops and maintains relationships with external IT vendors and service providers
• Coordinates multi-site IT systems via enterprise resource planning (ERP)
• Develops and manages IT Department annual budget
• Performs other related duties as assigned

Specific Areas of TVM IT Oversight

• Network oversight
• All aspects of Newbook reservations system, including website, interface and security, Stripe transaction pay portal and associated hardware
• Support Campland and Mission Bay RV Resort website hosts & marketing
• CL TPX Phone system, MB Verizon phone system, including contracts, billing budget
• Set up and maintain guest and employee Wi-Fi in both Campland and MBRVR
• Key Interface with NTS, Terra Vista Management's Office 365 network security vendor (main tools: CrowdStrike and ThreatLocker)
• Assist with security recording & incident capture for management team and/or HR
• Connectivity of Toast POS System
• Connectivity of Square POS
• Manage network printers/copiers, aintain supplies and inventories for printers/copiers
• Install and maintain security camera software at Campland and MBRVR
• Set up, maintain, all desktops/laptops (50+ desktops/Laptops)
• Set up, maintain, troubleshoot all aspects of network operation for Campland, MBRVR, TVM Corporate offices, and equipment at personal residences of certain C level Management
• Assist Newport Dunes IT Manager
• Support MRI & Avid, Destiny, (Ranger management software), Ubiquiti, IVMS, rework settings, general data config, file transfer, etc.
• Support Microsoft Office 365 and SharePoint
• Setup SharePoint permissions
• Administrates Adobe Acrobat corporate licenses renewals, budget, etc.
• Spectrum, wi-fi related, TV
• Troubleshoot & repair cable/amplifiers at MBRVR
• Security software/hardware purchases and installations
• Construction of camera wiring, mounting infrastructure
• Set up SonicWall firewall server/switches for MBRV/Campland/TVM corporate office
• Budget planning
• Remote software management (LogMeIn, Zoom, Microsoft Team, Quick Assist)
• Rotate back-up media
• IT projects planning and purchasing

Required Education and Experience

• Required: bachelor's degree in computer or information science-related field; master’s degree in computer or information science-related field or an MBA desired
• At least 5 years of experience managing an IT department and supervising IT staff with thorough understanding of IT project management principles, IT procedures and practices
• Proficiency in IT systems such as network infrastructure, server administration, and software applications management
• Working knowledge of information security practices and risk management
• Proficient in Microsoft Office Suite, SharePoint and similar software

Core Competencies

• Leadership/ability to motivate people to complete projects in a timely manner
• Organization, prioritizing and attention to detail
• Superior analytical, logical thinking, troubleshooting and problem solving
• Interpersonal skills
• Effective verbal and written communications
• Business and operations acumen
• Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry
• Life-long learner/rapid uptake and use of new information
• IT budget planning, creation and administration

Physical Requirements

• Able to sit or stand at a desk and use a computer, go up and down stairs, move about the resort and resort buildings, drive a golf cart as needed
• Lift up to 40 pounds as needed, constantly use computer equipment, smart phones, occasionally install cables and wires, move about under desks, in the server room or other spaces
• Sometimes work in confined areas or in poor weather conditions

This is a full-time, salaried, exempt position. Compensation includes paid holidays, paid vacation, paid sick time, floating holidays and employee discounts. Submit your resume now! We are proud to be an equal-opportunity employer.

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Salary : $130,627.64 - $75,053.58 Annually
Location : Coronado, CA
Job Type: Full-Time
Job Number: 25-00029
Department: Administrative Services
Division: Information Technology
Opening Date: 07/31/2025
Closing Date: 8/22/2025 11:59 PM Pacific
FLSA: Exempt

The Organization
The City of Coronado is accepting applications for the position of
Information Technology Applications Manager
The Department of Administrative Services is responsible for the divisions of Finance, Human Resources, and Information Technology. The employees in the department support and reinforce City-wide operations with the goal of developing its most valuable resources - its people. This goal is jointly accomplished through the preservation of the City's financial resources; the commitment to attract and retain a skilled workforce; and the effective management of the City's information systems.
The Position
The City of Coronado is seeking an experienced and well-rounded IT professional who thrives in a collaborative, service-driven environment. The ideal candidate will bring extensive experience managing and supporting enterprise and departmental applications, ideally within a government agency or a similarly structured organization. The Information Technology Application Manager should have a strong understanding of how business systems and databases support public services and broader organizational goals.
We're seeking an individual with a strong background in application administration, system integration, and database management, who can work effectively across multiple departments. The successful candidate will be comfortable analyzing complex systems, identifying areas for improvement, and implementing practical solutions that improve operations and service delivery.
The role also requires hands-on experience with system upgrades and rollouts, managing vendor relationships, and overseeing contracts and budgets tied to applications and databases. Strong communication and leadership skills are essential, as this position will supervise staff, provide technical direction, and lead cross-functional projects across the City.
To view the full job description, click the following link: Information Technology Applications Manager
Minimum Requirements
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: At least three (3) years of progressively responsible professional experience in application management, system analysis, or related fields, including supervisory or team lead responsibilities.
Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in information systems, computer science, or a related field.
License and Certificates: Possession of a valid driver's license. Certifications such as Microsoft Certified Solutions Developer (MCSD), Project Management Professional (PMP), or similar are desirable.
Examination & Selection Process:
Application Review Phase: A completed City of Coronado employment application, cover letter, and resume must be received by the Human Resources Division. Applications will be reviewed on the basis of relevant education, training, and experience.
Examination Phase: Applicants considered most qualified will be invited to participate in an oral panel interview (100%).
Department Interview: The top candidates will be invited to a final interview with the Director of Administrative Services.
Candidate Selected: The final candidate will be issued a conditional offer, subject to the successful completion of a medical exam including a drug screen, polygraph, and a thorough Law Enforcement background check (Pre-Employment Questionnaire) conducted by the Coronado Police Department.
Additional Information:
All candidates who successfully obtain a 70% or above in each phase of the exam process will be placed on an eligibility list for a period of at least six months. The City of Coronado participates in E-Verify, and all new employees are required to submit verification of legal right to work in the United States. The City of Coronado is an equal opportunity employer (EOE). Individuals with disabilities who will require a reasonable accommodation in order to participate in any portion of the examination process may voluntarily request the accommodation from the City five working days prior to the requested accommodation. Documentation of the need for the accommodation may be required upon receipt of the request.
Supplemental Information
The Coronado Community:
Rich in history, natural beauty, and a charming ocean village atmosphere, Coronado is most deserving of its royal "nickname" - The Crown City.
Surrounded by the Pacific Ocean, Glorietta Bay, and San Diego Bay, this picturesque seaside resort destination is linked to the Southern California coastline and the city of San Diego by the graceful and stately San Diego - Coronado Bridge, and to the south by a narrow strip of land known as the Silver Strand.
This uniquely enchanting city which measures 13.5 square miles, is home to some of the world's most pristine beaches, 18 public parks, an 18-hole golf course, tennis courts, a public pool, and recreation facilities, as well as dedicated bicycle paths.
This vibrant, thriving community welcomes more than 2 million visitors annually to soak up the sun and the sand while enjoying the lush surroundings and village appeal of Coronado. With 15 hotels, including amongst them three world-class resorts, 1,900 hotel rooms, and many highly acclaimed restaurants, this island community has a resident and Navy population of approximately 23,000 as well as a flourishing tourist population. Coronado is also home to Naval Air Station North Island, Coronado (NASNI) Naval Amphibious Base Coronado (NAB), and Silver Strand Training Complex, Coronado, supported by nearly 20,000 military and civilian personnel.
What Coronado has to offer:

• A rich benefits package contributes to the total compensation value. Benefits include a monthly cafeteria allotment of 2,168 voluntary retirement savings/deferred compensation, tuition reimbursement, group term life, short-term and long-term disability coverage, an employee assistance program, and more.
• The Retirement Benefit Formula for Classic CalPERS hired prior to January 1, 2013, is Members is 3% at 60. The current employee contribution rate is 9.5%.
• The Retirement Benefit Formula for PEPRA CalPERS Members, hired after January 1, 2013, is 2% at 62. The current employee contribution rate is 7.50%.
• Lateral Vacation Service Credit, effective January 1, 2023, employees shall be given credit for prior verifiable public service employment for annual leave accrual rates.
• As part of ensuring our employees maintain a work/life balance, employees earn 144 hours of Annual Leave per year for the first 5 years. After 5 years, the accrual rate increases.
• The City provides Term Life and Accidental Death & Dismemberment (AD&D) insurance in an amount equal to a one-time annual salary or 50,000, whichever is greater, at no cost to the employee.
• The City provides short- and long-term disability insurance equal to 66 2/3% of income. Employees that earn over the maximum benefit of 5,000/month available under the long-term disability plan, have the option to purchase enhanced long-term disability insurance.
• The City provides up to 2,000 per fiscal year for reimbursement of directly related costs of tuition, school fees, books, and required materials for approved courses and professional development opportunities. Student Loan Repayment can be used under this benefit.
• Longevity Pay; bonus at 10 years and every 5 years after.
• Access to community pool and gym.
• Valuable experience, training opportunities, and engaged leadership in a supportive community environment.

TO VIEW AN AERIAL TOUR OF OUR CROWN CITY,CLICK HERE
ANNUAL LEAVE
Self-Represented employees accrue annual leave (combined vacation and sick leave) at the following rates:

• 0-5 Years of Service: 144 hours per a year
• 5-10 Years of Service: 192 hours per a year
• 10-19 Years of Service: 216 hours per a year
• 20+ Years of Service: 232 hours per a year

Lateral Service Credit
Effective January 1, 2023, employees shall be given credit for prior verifiable public service employment for annual leave accrual rates.
HOLIDAYS
The City observes 11 holidays and provides eight (8) hours of holiday pay to employees on the following days:

• New Year's Day
• Martin Luther King's Birthday
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Day

In addition to the above specified holidays, employees are credited with two eight (8) hour floating holidays each fiscal year in observance of Lincoln's Birthday, Juneteenth, and Cesar Chavez's Birthday.
RETIREMENT
Enrollment in the California Public Employees' Retirement System (CalPERS) as follows:

PEPRA Members: 2% at 62
Participants enrolled in the CalPERS Retirement Plan after January 1, 2013, are considered new members. The retirement benefit is based on age at retirement, years of service, and a consecutive 36-month compensation period. Employees currently pay 7.50% (pre-tax) toward the retirement contribution, which for PEPRA members, is determined by CalPERS each fiscal year based upon the actuarial report.

Classic Members: 3% at 60
Participants enrolled in the CalPERS Retirement Plan prior to January 1, 2013, with no break in service or a break in service of less than 6 months are considered Classic Members. The retirement benefit is based on age at retirement, years of service, and the single highest year of compensation. Employees pay 9.5% (pre-tax) toward retirement benefits.

Deferred Compensation
Employees are eligible to join the ICMA-RC 457 deferred compensation plan. This plan allows employees to set aside pre-tax wages for retirement.

ADDITIONAL BENEFITS

Cafeteria Benefit Plan
The City provides a Cafeteria Benefit Plan with a 2025 monthly allotment of 2,168 that can be used to help cover the cost of medical, dental, vision, supplemental life insurance, and ancillary benefits. The City participates in the CalPERS Group Health Benefits, which offers several options including HMO and PPO plans. Any remaining balance from the Cafeteria Benefit Plan can be designated to a health reimbursement account (HRA) for reimbursement of eligible health care expenses and/or dependent care flexible spending account (FSA) for eligible dependent care expenses.

Short-Term & Long-Term Disability
The City provides short-term disability insurance equal to 66-2/3% of income (up to 1,000/week) after a 14-day waiting period. The City provides long-term disability insurance with a monthly benefit of up to 5,000 after a 90-day waiting period. Employees have the option to elect enhanced long-term disability insurance (up to 8,000/month).

Life Insurance
The City provides group term life insurance and AD&D in an amount equal to 50,000 or one times base annual salary, whichever is greater. In addition to the basic group life insurance provided by the City, employees may purchase up to 500,000 of supplemental life insurance. Coverage over 150,000 is subject to approval by the insurance provider. Employees may also elect supplemental life insurance coverage for their spouse/registered domestic partner and child(ren).

Employee Assistance Program
The City provides an Employee Assistance Program (EAP). The EAP provides confidential evaluation and up to 6 free counseling visits for employees, family members, and anyone residing in the home of an employee.

2,000 Tuition Reimbursement
Each fiscal year 2,000 is available for reimbursement for costs such as tuition, fees, books, and other required materials for approved courses leading to a college degree. Reimbursement is made upon written verification of satisfactory completion of coursework. All expenses in excess of 2,000 will roll over to subsequent years and will be reimbursed up to 2,000 per year so long as the employee remains employed with the City. Student Loan Repayment can be used under this benefit.

Longevity Pay
Bonus at ten (10) years and every five (5) years after.

Social Security & Medicare
The City participates in Social Security and Medicare.

For more information regarding benefits and retirement CLICK HERE .

For more information regarding Personal Authorization & Compensation Plan (PACP), CLICK HERE
01

The supplemental questionnaire is used to further evaluate your experience and education to determine your eligibility for this position. Please answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the "Work History/Experience" section of your Employment Application. Failure to complete the "Work History/Experience" section of the employment application will result in your application not being considered. Please do not refer your response to your resume. A resume will not be considered in determining your qualifications.

• I have read and acknowledge the instructions stated above.

02

Which of the following best describes your highest level of education?

• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

03

Please describe your professional experience in application management, system analysis, or a related IT field.

• No experience
• Less than 3 years
• 3-5 years
• 6-8 years
• Over 9 years

04

Which of the following areas do you have professional experience in? (Select all that apply)

• Application administration
• Database management
• System integration
• IT project management
• Vendor or contract oversight
• Budget development and monitoring

05

Which types of organizations have you supported in an IT applications role? (Select all that apply)

• City or county government
• State or federal government
• Private sector
• Nonprofit
• Education or academic institution
• None of the above

06

Do you currently possess any of the following certifications? (Select all that apply)

• Microsoft Certified Solutions Developer (MCSD)
• Microsoft Certified: Azure Solutions Architect Expert
• Project Management Professional (PMP)
• ITIL Foundation or higher
• None of the above

07

Explain your approach to working with internal stakeholders to identify technology needs or issues.
08

How many years of experience do you have supervising staff or serving in a formal team lead role (e.g., assigning tasks, providing direction, evaluating performance)?

• None
• Less than 1 year
• 1-2 years
• 3-4 years
• Over 5 years

09

How do you stay current with trends and changes in business applications, databases, or enterprise systems?
10

Why are you interested in this position with the City of Coronado?
Required Question

Maintaining efficiency and economy in operations management requires flexibility in job assignments. While each employee shall have a primary responsibility for the job in which that employee has been hired or later promoted, each employee may be expected to perform other jobs from time to time.

SUMMARY:

The Systems Administrator supports the agency's Information Technology (IT) infrastructure by maintaining hardware, software, and network systems, responding to alerts and escalated service requests, and contributing to IT improvement projects. This position plays a key role in day-to-day IT operations, strictly follows change management procedures, and utilizes the agency's Freshservice ticketing system for documentation and workflow compliance.

EXAMPLES OF DUTIES:

Essential Functions

• Responds to incidents and service requests, including issues with accounts, access, devices and applications.
• Manages on-prem and Microsoft Entra user accounts, permissions, and security/mail groups.
• Manages network servers and technology tools.
• Ensures security through access controls, backups, Active Directory and Azure and M365.
• Support print services, endpoint protection software, and IT asset tracking.
• Maintains, updates, plans and installs servers and application software.
• Monitors and maintains the hardware and software for the datacenter infrastructure.
• Monitors and maintains the hardware and software for domain operations.
• Monitors operations, disk usage, performs system tuning and makes recommendations for improvements.
• Responsible for keeping infrastructure hardware and applications up-to-date, including patches to firmware and applications, OS versions and hardware replacements.
• Performs hardware and software problem resolution and assists in the development and documentation of technical standards.
• Documents all work using Freshservice, ensuring proper logging of incidents, service requests, asset updates, and resolution details.
• Submits and tracks change requests through Freshservice in accordance with IT change management policies, including proper documentation and communication.
• Uses Freshservice for asset and software inventory management, ensuring accuracy of hardware/software records and lifecycle tracking.
• Performs application and operating systems patches, updates, maintenance and system activity monitoring for Windows Server systems, business systems applications, enterprise network storage systems, regular O/S patch and service pack delivery to server and desktop systems.
• Follows IT policies and procedures, with special attention to security practices, service delivery standards, and user communication.
• Determines system requirements for projects, system performance, future growth and expansions.
• Collaborates with other IT staff during system upgrades, scheduled maintenance, or infrastructure changes.
• Initiates and maintains current documentation and diagrams on new and existing systems.
• Works cooperatively with the IT team to expand and clarify documentation and ensures IT team members are trained in new and existing applications.
• Updates disaster recovery and business continuity documentation annually or as changes occur.

Duties May Include, But Are Not Limited To, The Following:

• Researches, designs, tests and recommends new Infrastructure Technology Solutions.
• Builds and maintains a test environment for development and testing of new and existing systems and technologies.
• Demonstrates new Enterprise Technology solutions that will be cost effective and support MTS business goals.
• Establishes server specifications by conferring with users, analyzing workflow, access, information and security requirements.
• Performs other duties as assigned.

QUALIFICATIONS:

Knowledge, Skills and Abilities

Knowledge of or ability to learn MTS policies and regulations, ability to read, understand, and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly, and effectively in person-to-person or small group situations using tact and diplomacy; strong troubleshooting skills, ability to document clearly, and commitment to service excellence; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; ability to manage time efficiently, follow procedures, and collaborate within a team environment; experience supporting Microsoft 365 and basic Azure Active Directory functions; experience with Exchange Online or Intune; knowledge of Windows server OS, Active Directory, and M365 tenant management; familiarity with networking fundamentals (IP, DNS, DHCP), antivirus, and backup systems; understanding of ITIL-based service management practices; experience with remote desktop utilities and software deployment tools; and experience using IT ticketing systems, preferably Freshservice, to manage workload and service delivery.

Physical Requirements

Candidates must be able to perform the physical demands of the job, such as walking, bending, stooping, sitting, reaching for overhead files and occasional lifting (must be able to lift up to 50 pounds). Work may require bending, crawling, or ladder use to access cabling and hardware. Must have the ability to perform tasks involving manual dexterity, such as use of a computer and 10-key. Work may at times require more than 8 hours per day and/or irregular hours to perform the essential duties of the position. Duties will be performed primarily in an office and data center type environment. May require travel to external agencies.

Experience/Education/Certificates/License(s)

At least a minimum of five years of experience performing systems administration duties involving Microsoft Active Directory, Microsoft Server platform, and Microsoft Exchange is required. A bachelor's degree from an accredited college/university in information technology or a related field is preferred. A combination of education and experience would be considered. Certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals (MS-900), or Azure Fundamentals (AZ-900) preferred. A valid California Driver License, or ability to use alternative transportation when needed to perform job-related essential functions.

GENERAL:

Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, drug screen and background check.

SALARY RANGE:

The anticipated starting pay for this position is between $91,000 and $05,000 . This range represents the expected starting salaries for new hires, typically within the lower to mid-portion of the overall salary range, which encompasses the full potential earnings for the role. Candidates with salary expectations outside the anticipated hiring range may reach out to the Talent Acquisition Specialist facilitating this recruitment for more information.

Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate, while taking into account internal equity, budget constraints, and other market factors. This position is in salary grade #11, which has a minimum of 90,979 and a maximum of 129,190. Salary grades are typically adjusted annually to ensure they remain market competitive.

DISCLAIMER: The above described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time.

Data Intelligence, LLC (DI) is searching for a full time Information Technology Audit Manager in San Diego, CA.

**This position is contingent upon award of contract**

Job Responsibilities

• Information Technology Auditor Manager oversees a staff of IT auditors responsible for auditing information systems, platforms, and operating procedures in accordance with established corporate standards for efficiency, accuracy and security
• Evaluates IT infrastructure in terms of risk to the organization and establishes controls to mitigate loss
• Determines and recommends improvements in current risk management controls and implementation of system changes or upgrades
• Develops information systems auditing procedures and trains staff on compliance guidelines
• Monitors procedures and provides top management with reports
• Manages subordinate staff in the day-to-day performance of their jobs
• Ensures that project/department milestones/goals are met and adhering to approved budgets
• Has full authority for personnel actions. Extensive knowledge of department processes

Required Skills/Experience

• Bachelor degree in Information Technology or related field or business related field required; advanced degree in Information Technology or related field or business or related field preferred
• Experience managing a dispersed workforce in support of DoD efforts
• Minimum of five (5) years of information technology experience with DoD efforts
• Minimum of three (3) years of managerial experience with DoD efforts
• 1 to 3 years supervisory experience may be required
• At least a Top Secret level security clearance that is current and active

Salary Range $112,500-$145,500 commensurate with experience.

Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.

Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Data Intelligence, LLC (DI) is searching for a full time Information Technology Audit Manager in San Diego, CA.

**This position is contingent upon award of contract**

Job Responsibilities

• Information Technology Auditor Manager oversees a staff of IT auditors responsible for auditing information systems, platforms, and operating procedures in accordance with established corporate standards for efficiency, accuracy and security
• Evaluates IT infrastructure in terms of risk to the organization and establishes controls to mitigate loss
• Determines and recommends improvements in current risk management controls and implementation of system changes or upgrades
• Develops information systems auditing procedures and trains staff on compliance guidelines
• Monitors procedures and provides top management with reports
• Manages subordinate staff in the day-to-day performance of their jobs
• Ensures that project/department milestones/goals are met and adhering to approved budgets
• Has full authority for personnel actions. Extensive knowledge of department processes

Required Skills/Experience

• Bachelor degree in Information Technology or related field or business related field required; advanced degree in Information Technology or related field or business or related field preferred
• Experience managing a dispersed workforce in support of DoD efforts
• Minimum of five (5) years of information technology experience with DoD efforts
• Minimum of three (3) years of managerial experience with DoD efforts
• 1 to 3 years supervisory experience may be required
• At least a Top Secret level security clearance that is current and active

Salary Range $112,500-$145,500 commensurate with experience.

Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.

Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Systems Administrator

The Systems Administrator supports the agency's Information Technology (IT) infrastructure by maintaining hardware, software, and network systems, responding to alerts and escalated service requests, and contributing to IT improvement projects. This position plays a key role in day-to-day IT operations, strictly follows change management procedures, and utilizes the agency's Freshservice ticketing system for documentation and workflow compliance.

Essential Functions:

• Responds to incidents and service requests, including issues with accounts, access, devices and applications.
• Manages on-prem and Microsoft Entra user accounts, permissions, and security/mail groups.
• Manages network servers and technology tools.
• Ensures security through access controls, backups, Active Directory and Azure and M365.
• Support print services, endpoint protection software, and IT asset tracking.
• Maintains, updates, plans and installs servers and application software.
• Monitors and maintains the hardware and software for the datacenter infrastructure.
• Monitors and maintains the hardware and software for domain operations.
• Monitors operations, disk usage, performs system tuning and makes recommendations for improvements.
• Responsible for keeping infrastructure hardware and applications up-to-date, including patches to firmware and applications, OS versions and hardware replacements.
• Performs hardware and software problem resolution and assists in the development and documentation of technical standards.
• Documents all work using Freshservice, ensuring proper logging of incidents, service requests, asset updates, and resolution details.
• Submits and tracks change requests through Freshservice in accordance with IT change management policies, including proper documentation and communication.
• Uses Freshservice for asset and software inventory management, ensuring accuracy of hardware/software records and lifecycle tracking.
• Performs application and operating systems patches, updates, maintenance and system activity monitoring for Windows Server systems, business systems applications, enterprise network storage systems, regular O/S patch and service pack delivery to server and desktop systems.
• Follows IT policies and procedures, with special attention to security practices, service delivery standards, and user communication.
• Determines system requirements for projects, system performance, future growth and expansions.
• Collaborates with other IT staff during system upgrades, scheduled maintenance, or infrastructure changes.
• Initiates and maintains current documentation and diagrams on new and existing systems.
• Works cooperatively with the IT team to expand and clarify documentation and ensures IT team members are trained in new and existing applications.
• Updates disaster recovery and business continuity documentation annually or as changes occur.

Duties May Include, But Are Not Limited To, The Following:

• Researches, designs, tests and recommends new Infrastructure Technology Solutions.
• Builds and maintains a test environment for development and testing of new and existing systems and technologies.
• Demonstrates new Enterprise Technology solutions that will be cost effective and support MTS business goals.
• Establishes server specifications by conferring with users, analyzing workflow, access, information and security requirements.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge of or ability to learn MTS policies and regulations, ability to read, understand, and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly, and effectively in person-to-person or small group situations using tact and diplomacy; strong troubleshooting skills, ability to document clearly, and commitment to service excellence; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; ability to manage time efficiently, follow procedures, and collaborate within a team environment; experience supporting Microsoft 365 and basic Azure Active Directory functions; experience with Exchange Online or Intune; knowledge of Windows server OS, Active Directory, and M365 tenant management; familiarity with networking fundamentals (IP, DNS, DHCP), antivirus, and backup systems; understanding of ITIL-based service management practices; experience with remote desktop utilities and software deployment tools; and experience using IT ticketing systems, preferably Freshservice, to manage workload and service delivery.

Physical Requirements:

Candidates must be able to perform the physical demands of the job, such as walking, bending, stooping, sitting, reaching for overhead files and occasional lifting (must be able to lift up to 50 pounds). Work may require bending, crawling, or ladder use to access cabling and hardware. Must have the ability to perform tasks involving manual dexterity, such as use of a computer and 10-key. Work may at times require more than 8 hours per day and/or irregular hours to perform the essential duties of the position. Duties will be performed primarily in an office and data center type environment. May require travel to external agencies.

Experience/Education/Certificates/License(s):

At least a minimum of five years of experience performing systems administration duties involving Microsoft Active Directory, Microsoft Server platform, and Microsoft Exchange is required. A bachelor's degree from an accredited college/university in information technology or a related field is preferred. A combination of education and experience would be considered. Certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals (MS-900), or Azure Fundamentals (AZ-900) preferred. A valid California Driver License, or ability to use alternative transportation when needed to perform job-related essential functions.

General:

Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, drug screen and background check.

Salary Range:

The anticipated starting pay for this position is between $91,000 and $05,000. This range represents the expected starting salaries for new hires, typically within the lower to mid-portion of the overall salary range, which encompasses the full potential earnings for the role. Candidates with salary expectations outside the anticipated hiring range may reach out to the Talent Acquisition Specialist facilitating this recruitment for more information.

Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate, while taking into account internal equity, budget constraints, and other market factors. This position is in salary grade #11, which has a minimum of 90,979 and a maximum of 129,190. Salary grades are typically adjusted annually to ensure they remain market competitive.

Management Benefits (MTS, Bus & Trolley):

MTS offers competitive benefits including, but not limited to, health, dental, and vision for you and your family, vacation and sick time, retirement plans, and wellness programs.

Here are some additional perks & benefits!

• Employer paid holidays (up to 12 per year)
• FREE transit pass for you and your family
• On site gym & gym membership reimbursement
• Walk, run and/or bike event reimbursement
• Employer paid bereavement leave and jury duty
• Tuition reimbursement
• Public loan forgiveness
• Paid company training & development opportunities
• & much, much more!

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.

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Enlisted None

What to Expect

Information Systems Technician

More Information

Responsibilities

Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:

INFORMATION SYSTEMS TECHNICIAN (IT)

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Ensuring the proper security and handling of communications materials, systems and equipment
• Performing diagnostics and data recovery operations and maintaining logs

INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Performing diagnostics and data recovery operations, and maintain logs
• Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
• Operating and maintaining testing and auxiliary equipment
• Ensuring the proper security and handling of communications materials, systems and equipment

Work Environment

As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.

Training & Advancement

Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:

Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.

After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:

Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).

After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.

Advanced Training

Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.

Education Opportunities

Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.

You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.

Qualifications & Requirements

A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.

Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.

IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.

ITS applicants must be willing to serve aboard submarines.

General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .

Part-Time Opportunities

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.

For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.

For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.

For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.

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Summary

You will serve as an INFORMATION TECHNOLOGY SPECIALIST (INFOSEC / CUSTSPT) in the N6 Department of HELICOPTER MARITIME STRIKE WING PAC .

The Secretary of Defense has ordered a department-wide hiring freeze with limited exceptions. This position is subject to the DoD hiring freeze. Offers of employment will not be executed until an exemption is approved.

Duties

1. Conduct Physical Security Inspections during Command Assist Visits and Inspections.
2. Prepare subordinate commands for Cyber Security Inspection by ensuring SIPRNET spaces are hardened and compliant with SECNAV and DOD instructions.
3. Coordinate and oversee installation of Intrusion Detection alarm systems.
4. Serve as the Electronic Key Management System (EKMS) ISSO and user representative for electronic key orders.
5. Assist the Information Systems Security Manager (ISSM) in Information Security, Personnel Security, Physical Security, and Information Assurance.
6. Perform NMCI account and systems management.
7. Manage public internet and intranet sites.
8. Track NMCI asset inventory and coordinate Seat/Technology Refreshes for CHSMWP and subordinate commands.

Requirements

Conditions of employment

• Must be a US Citizen.
• Must be suitable for federal employment.
• Must participate in the direct deposit pay program.
• Pass the E-Verify employment verification check.
• Current federal employees must meet the time-in-grade requirement.
• Retired military members' appointment is subject to 5 U.S.C. 3326.
• Males born after 12-31-59 must register for Selective Service.
• Obtain and maintain necessary security clearances.
• This is a Cyber IT / Cybersecurity Workforce position; credentials per SECNAV M-5239.2 are required.
• Travel may be required to CONUS and OCONUS sites.

Qualifications

At least one year of specialized experience at or above GS-09 or equivalent, demonstrating the ability to analyze technical information and resolve issues with communication equipment (e.g., ELECTRONIC KEY MANAGEMENT SYSTEMS) related to physical and information security.

Additional qualification info available from the Office of Personnel Management website.

Experience includes paid, unpaid, volunteer work, and service programs that build relevant skills.

Education

Substitution options for GS-11 include:

• Completion of Ph.D. or equivalent doctoral degree.
• Three years of progressively higher graduate education leading to such a degree.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled through this announcement.

Applicants must meet pre-employment requirements; failure to do so may result in withdrawal of the offer.

Applicants can opt-in to share their resumes with other hiring managers in the agency for 180 days.

Federal annuitants and certain other categories have specific considerations.

Candidates should be committed to public service, uphold the rule of law, and support the U.S. Constitution.

A comprehensive federal benefits package is available.

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Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years' experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Data and Information Technology Analysis Services to the Navy's Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.

Overview : We are seeking a highly skilled Data and Information Technology Analyst to join our dynamic team. In this role, you will support data management, IT maintenance, and software application troubleshooting, while providing critical analytical insights to drive service delivery improvements. As a key contributor, you will collaborate with various departments, leveraging your technical and analytical expertise to streamline processes and ensure accurate reporting. Your work will play a pivotal role in supporting regional and installation-level operations, as well as emergency preparedness and response efforts.

Tasks and Responsibilities: As a Data and Information Technology Analyst , you will perform database queries, analyze trends, and generate statistical reports to support Family Fleet Support Center (FFSC) service delivery. You will maintain shared network drives, support system administration, and provide technical support and troubleshooting for FFSP software applications. You will also participate in emergency preparedness exercises, contributing to public awareness campaigns, and implement emergency response plans when necessary. Your role will include training staff on software applications and ensuring smooth operation of classroom technology.

Essential Duties and Responsibilities :
• Perform database queries and compile reports related to FFSC service delivery and scheduling.
• Manage the input, verification, and reporting of data into FFSMIS and other databases.
• Establish procedures to ensure the efficient collection and management of data.
• Maintain shared network drives at regional or installation levels.
• Develop and maintain FFSP websites and support systems administration.
• Provide troubleshooting and technical support for FFSP software applications.
• Deliver staff training on the use of software and classroom equipment.

Supervisory Responsibilities:
• Not applicable.

Other Skills and Abilities:
• Proficiency in database management and data analysis.
• Strong troubleshooting skills in software applications and IT systems.
• Ability to provide technical support and guidance to non-technical staff.
• Experience in website development and maintenance.
• Excellent communication skills for training and support functions.

Competencies :
• Analytical thinking and attention to detail.
• Strong problem-solving skills.
• Effective communication and collaboration.
• Proactive in improving data collection processes.
• Ability to manage multiple projects simultaneously.

Required Education and Experience:
• Bachelor's degree in quantitative analysis, information technology, or a related field.
• OR a combination of bachelor's education and equivalent experience.
• OR four years of equivalent experience.
• At least two years of experience in data analysis, database management, and IT maintenance.
• Two years of experience providing software troubleshooting and helpdesk support.

This position offers the opportunity to play a crucial role in supporting the operations of a team dedicated to serving our military community. If you have the skills and experience required and are eager to contribute to a mission-driven organization, we encourage you to apply.