Technical Support

91715 City Of Industry, California LTS - Video Solutions for Security Professionals

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Job Description

POSITION OVERVIEW

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

  • Maintain an in-depth knowledge of our complete line of products and services.
  • Embrace and learn the Video Surveillance / CCTV technologies and their applications.
  • Provide product demos and technical training to the sales team and customers.
  • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
  • Build and test PC-based DVR systems to customer's specifications.
  • Provide prompt and effective customer service and technical support.
  • Service customers in an effective and efficient manner; partner with internal teams proactively.
  • Answer calls and emails regarding technical support requests and log into ticketing systems.
  • Perform other duties as assigned

ESSENTIAL REQUIREMENTS

  • Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
  • Ability to maintain confidential business information
  • Ability to respond to customers in a timely and effective manner
  • Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
  • Ability to work independently with minimum supervision
  • Ability to work under pressure
  • Strong troubleshooting, problem-solving, and team player mindset is a plus
  • Proactive and enthusiastic to excel

OTHER REQUIREMENT

  • Domestic and/or International Travel may be required (up to 25%)
  • Willing and able to work additional hours when needed
  • Bend, lift, open and move product and related office items varying in weight up to 30lbs,

EDUCATION

  • 1+ Years of Professional Experience in technical support or related areas
  • Experience in the security system industry is highly desired
  • A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
  • Preferred certificate: CompTIA A+
  • Fresh graduates will also be considered
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Manager, Information Technology

92631 Brea, California ZipRecruiter

Posted 3 days ago

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Job Description

Job DescriptionJob Description

Champions Group is looking for a motivated, talented, and qualified Information Technology (IT) Manager to lead and manage our IT team. The manager will be tasked with providing unparalleled customer service, focusing on timely and comprehensive resolutions to our users' technical needs. IT operations are carried out through a mix of internal and external teams and third-party service providers.

As IT Manager, you will provide technical expertise and support for all IT-related matters, including network, servers, phone systems, cloud technologies, end-user computing devices, software, peripherals, desk phones, and mobile devices. The candidate will be responsible for deploying new tools/services and managing the day-to-day workload of service desk personnel. This individual will be the point of escalation for service issues between internal and external teams and facilitate external teams with knowledge documents for expanding their support capability.

This hands-on position requires a solid technical background, proven customer service experience, and a strong management background. This includes the ability to strategically solve problems and motivate the team to achieve specific business-centered goals. Proven strategic and tactical leadership, communication, and organizational skills are essential to perform well in this position.

Primary Responsibilities:

  • Provide IT support by communicating effectively across multiple levels of the organization.
  • Provide leadership to maintain standard operating procedures, ensure best practices, and develop guidelines for delivering high-quality support.
  • Maintain effective partnerships and influence management, peers, and staff through an inclusive style and leadership ability.
  • Establish best practices throughout the entire technical support process
  • Develop daily, weekly, and monthly reports (from our systems) to measure service efficiency, steer productivity, and share such reports with the management team regularly.
  • Set up high customer service standards and ensure that the team is set up to deliver accordingly.
  • Ensure customer service requests (tickets) are handled in a timely manner and followed through for completion.
  • Prioritize projects and operations tasks effectively to deliver within the defined SLA
  • Manage, install, configure, and troubleshoot IT issues related to networks, connectivity, and security, laptops, workstations, printers, phones, video conference units, and mobile devices.
  • Respond promptly to escalations for technical assistance via phone, email, and in person as needed.
  • Contribute to improving customer support by involving yourself in situations that fall below these standards.
  • Manage the IT service desk team members and evaluate performance against established expectation

Qualifications:

  • BS degree in Computer Science or Information Technology, higher education required.
  • 5+ years of experience in desktop support in a multi-unit environment is highly .
  • 3+ years of experience in managing an enterprise IT team, including service/help desk, system administrators and MSP.
  • Excellent knowledge of managing Enterprise Networking stack, Cloud Infrastructure, UCAAS/CAAS solutions, Conference Room Technologies, and Physical Security Technologies.
  • Excellent Knowledge of Active Directory, Microsoft 365, Exchange Online, and Microsoft EntraID administration.
  • Highly proficient with SharePoint / Teams / OneDrive – Implementation, rollout, and day-to-day administration experience are necessary.
  • Sound knowledge of essential Cybersecurity tools and best practices is required.
  • Experience in managing various mobile devices and mobile device management software is required.
  • Excellent leadership, problem-solving, and customer service skills.
  • Strong organizational, communication, and project management abilities.

Physical Demands:

  • Regularly required to sit; use hands to handle or feel and type.
  • Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolving issues
  • Frequently required to reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
  • May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

We are an equal opportunity employer that is committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, , or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

#CGH

About championsgroupholdings's:

Champion Group Holdings offers premium HVAC service to the Palm Springs and Palm Desert areas. Built on professionalism, innovation and old school values, our team considers you part of our family. Our clients love our service and friendliness and as a result, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We value our team here at Timo's, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips. You'll be surrounded with winning individuals driven to be the best.

We are an equal-opportunity employer committed to and in the workplace. We prohibit discrimination and harassment based on , , , , , , , genetic information, , or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.

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Manager, Information Technology

92631 Brea, California Champions Group Holdings

Posted 4 days ago

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Job Description

Champions Group is looking for a motivated, talented, and qualified Information Technology (IT) Manager to lead and manage our IT team. The manager will be tasked with providing unparalleled customer service, focusing on timely and comprehensive resolutions to our users' technical needs. IT operations are carried out through a mix of internal and external teams and third-party service providers.

As IT Manager, you will provide technical expertise and support for all IT-related matters, including network, servers, phone systems, cloud technologies, end-user computing devices, software, peripherals, desk phones, and mobile devices. The candidate will be responsible for deploying new tools/services and managing the day-to-day workload of service desk personnel. This individual will be the point of escalation for service issues between internal and external teams and facilitate external teams with knowledge documents for expanding their support capability.

This hands-on position requires a solid technical background, proven customer service experience, and a strong management background. This includes the ability to strategically solve problems and motivate the team to achieve specific business-centered goals. Proven strategic and tactical leadership, communication, and organizational skills are essential to perform well in this position.

Primary Responsibilities:

  • Provide IT support by communicating effectively across multiple levels of the organization.
  • Provide leadership to maintain standard operating procedures, ensure best practices, and develop guidelines for delivering high-quality support.
  • Maintain effective partnerships and influence management, peers, and staff through an inclusive style and leadership ability.
  • Establish best practices throughout the entire technical support process
  • Develop daily, weekly, and monthly reports (from our systems) to measure service efficiency, steer productivity, and share such reports with the management team regularly.
  • Set up high customer service standards and ensure that the team is set up to deliver accordingly.
  • Ensure customer service requests (tickets) are handled in a timely manner and followed through for completion.
  • Prioritize projects and operations tasks effectively to deliver within the defined SLA
  • Manage, install, configure, and troubleshoot IT issues related to networks, connectivity, and security, laptops, workstations, printers, phones, video conference units, and mobile devices.
  • Respond promptly to escalations for technical assistance via phone, email, and in person as needed.
  • Contribute to improving customer support by involving yourself in situations that fall below these standards.
  • Manage the IT service desk team members and evaluate performance against established expectation
Qualifications:
  • BS degree in Computer Science or Information Technology, higher education required.
  • 5+ years of experience in desktop support in a multi-unit environment is highly preferred.
  • 3+ years of experience in managing an enterprise IT team, including service/help desk, system administrators and MSP.
  • Excellent knowledge of managing Enterprise Networking stack, Cloud Infrastructure, UCAAS/CAAS solutions, Conference Room Technologies, and Physical Security Technologies.
  • Excellent Knowledge of Active Directory, Microsoft 365, Exchange Online, and Microsoft EntraID administration.
  • Highly proficient with SharePoint / Teams / OneDrive - Implementation, rollout, and day-to-day administration experience are necessary.
  • Sound knowledge of essential Cybersecurity tools and best practices is required.
  • Experience in managing various mobile devices and mobile device management software is required.
  • Excellent leadership, problem-solving, and customer service skills.
  • Strong organizational, communication, and project management abilities.
Physical Demands:
  • Regularly required to sit; use hands to handle or feel and type.
  • Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolving issues
  • Frequently required to reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
  • May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

Pay Range

$125,000-$150,000 USD

About Champions Group:

Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Champions Group Privacy Policy
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Construction Information Technology Manager

92631 Brea, California ZipRecruiter

Posted 3 days ago

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Job Description

Job DescriptionJob Description

Position Summary:

The Technology Manager in the Construction industry is primarily responsible for overseeing the planning, implementation, and maintenance of the company’s technology infrastructure. This role supports internal users, manages vendor relationships, ensures data security, and aligns technology resources with operational goals. The IT Manager works closely with department heads and leadership to ensure that hardware, software, and data systems effectively support company-wide efficiency, compliance, and growth.

Key Responsibilities:

· Manage and maintain company-wide IT infrastructure including servers, workstations, mobile devices, and cloud-based systems.

· Lead the deployment, configuration, and troubleshooting of software platforms (e.g., ERP, project management, estimating, and         timekeeping  tools).

· Coordinate user support and training for both hardware and software systems, ensuring minimal downtime and high user satisfaction.

· Collaborate with department heads to align technology solutions with operational and strategic objectives.

· Maintain system security, perform regular data backups, and ensure compliance with cybersecurity standards.

· Manage third-party vendors for IT services, licensing, support, and hardware procurement.

· Monitor system performance, conduct audits, and implement updates or upgrades as needed.

· Develop and enforce IT policies, procedures, and best practices.

· Provide project leadership for software implementations, migrations, and integrations

Qualifications:

· 3–5 years of experience in an IT management or senior IT support role, preferably in a construction, engineering, or industrial environment. This role requires a strong interest in the Construction Industry and Construction Management.

· Proficiency managing Office 365, Windows Server, cloud infrastructure, and enterprise systems.

· Strong understanding of cybersecurity, data privacy, and IT compliance standards.

· Ability to manage multiple priorities and provide responsive support across departments.

· Experience with technical documentation, vendor management, and budgeting.

· Strong interpersonal and communication skills with the ability to train highly technical skills to non-technical users.

· Strong leadership skills and a proven track record of successfully implementing and improving upon corporate software platforms.

Skills:

· Familiarity with construction-related software platforms such as Bluebeam, Procore, Foundation Accounting Software, Accubid, and Trimble Field Link.

· Experience with network design, remote access solutions, and mobile device management.

· Strong knowledge of database systems, reporting tools, and systems integration.

· Administrator experience with Salesforce CRM.

· Expert knowledge of Excel, including ability to create and edit VBA scripts.

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Manufacturing Technology Manager (Remote)

91765 Diamond Bar, California Niagara Bottling

Posted 3 days ago

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Job Description

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.
  • Develop lasting relationships with great people.
  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Manufacturing Technology Manager (Remote) The Manufacturing Technology Manager position will be responsible for overseeing the daily activities of the Manufacturing Technology Specialists, Integration of new Technology, Continuous Improvement and Cost reduction efforts, Support of skills-based operation throughout Niagara plants, enhancing current system infrastructure, management of learning and working closely with QA to coordinate audits and other skills assessments. The primary mode for implementing these efforts is through training programs; On The Job training, overseeing front-line curriculum development and authorizing subsequent leaders to re-deliver the instructor led training components.

Essential Functions

Training Delivery

  • Deliver training to participants
  • Oversee the training development of the Manufacturing Technology Supervisor / Specialist / Trainee
  • Work with OEM on new technologies and training requirements

Instructional Design

  • Oversee the instructional design development of the Manufacturing Technology Supervisor / Specialist / Trainee
  • Develop training material associated with inventory systems and operations
  • Execute higher inventory accuracies within our production facilities, distribution centers, and third-party logistical centers
  • Ensure that competencies required by existing and new processes and equipment are identified and incorporated into corrective actions.
  • Communicate effectively with training stakeholders for any requirements
  • Collaborate with other Technical Services groups to write, or work with vendors to develop, written and demonstration-based Skills Assessments to determine baseline knowledge of all Niagara Mfg Technical personnel
  • Implement soft skill training for team members
  • Review line efficiencies for areas of opportunity
  • Teach equipment-specific root-cause troubleshooting methods
  • Identify high-level risk areas within each line by site and develop written training plans to address issues
  • Collaborate with Technology Specialists in plant, interplant, and within all Technical Services groups to deploy necessary resources to address the problems
  • Performs audits of each Niagara site at least once a year to ensure all learning systems and Certifications are being maintained and have the specified positive effect
  • Attend Skills Assessments, Gap Audits, and business reviews with supplier(s) at all sites as pertinent to area of expertise to ensure learning management is supporting all technical initiatives
  • Work with plant management team and supplier(s) to address and resolve all non-conformance issues
  • Support Plant Continuous Improvement Process Managers with training materials
  • Assist leadership in demonstrating their commitment to continuous improvement and removing barriers that slow successful improvement initiatives
  • Utilize data-driven, structured problem-solving tools, including Six Sigma to improve process capability, reduce variation and optimize performance. Impart these tools to the work teams as appropriate within a Technical Training environment
  • Support all Manufacturing stakeholders in developing and implementing robust progression planning and performance management tools

Qualifications

  • Minimum Qualifications:
    • 6 Years - Experience in business analysis or adult learning theory or similar manufacturing environment
    • 6 Years - Experience in Position
    • 4 Years - Experience managing people/projects

*experience may include a combination of work experience and education

  • Preferred Qualifications:
    • 10+ Years- Experience in Field or similar manufacturing environment
    • 10+ Years - Experience working in Position
    • 6 Years - Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

  • Lead Like an Owner
    • Makes safety the number one priority
    • Keeps alert for safety issues and escalates immediately
    • Effectively prioritizes tasks based on department goals
    • Shows respect to others and confronts interpersonal issues directly
    • Prioritizes resolution of customer issues effectively
    • Responds promptly and honors commitments to internal and external customers
  • InnovACT
    • Makes recommendations to continuously improve policies, methods, procedures, and/or products
    • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
    • Increases performance through greater efficiency
  • Find a Way
    • Seeks to develop technical knowledge through learning from other experts
    • Understands interdepartmental impact of individual decisions and actions
    • Seeks solutions rather than placing blame
  • Empowered to be Great
    • Consistently looks for ways to improve one's self through growth and development opportunities
    • Communicates clearly and promptly up, down, and across
    • Communicates effectively to manage expectations

Education

  • Minimum Required:
    • Bachelor's Degree in related field pertaining to manufacturing.
  • Preferred:
    • Master's Degree in business, education or related field.

Certification/License:

  • Required: N/A
  • Preferred: ATD Certified

Foreign Language

  • Required: None Required
  • Preferred: Elementary Proficiency
    • Spanish

Typical Compensation Range

Pay Rate Type: Salary $118,937.79 - $172,459.80 / Yearly Bonus Target: 10% Annual

Benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a resume into this career site or to a hiring manager does so with the understanding that the applicant's resume will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit resume to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit resume into this career site to be eligible for placement fees.

Niagara Plant Name
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Software Engineer - Operations Technology

91371 Sunset Ridge, California Blue Origin

Posted 3 days ago

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Job Description

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities.

We are seeking a skilled Software Engineer - III who can apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required!

This role is on the Supply Chain Technology team, where we're creating digital infrastructure for the entire Operations organization. Our primary focus is on building scalable solutions that automate our business processes. You will bring your perspective to aerospace applications for Manufacturing and Supply Chain support across all Blue Origin's facilities. The ideal candidate will be hands-on and ready to dive in.

Special Mentions:

  • Relocation provided
  • Interviews will include a technical assessment
  • Multiple positions available

Responsibilities include but are not limited to:

  • Write high-quality, efficient, and maintainable code in languages like Java, Python, and Javascript
  • Craft and build web interfaces in frameworks such as React and Angular
  • Collaborate with Data Scientists to implement and deploy ML models in production environments
  • Develop data architecture for our integration platform, which uses Spring Boot
  • Work with cloud platforms and services, such as AWS, Azure, and Google Cloud
  • Implement containerization and orchestration technologies via services like git, Docker, and Kubernetes
  • Maintain comprehensive documentation of tools, processes, and experiments

Minimum Qualifications:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
  • 4+ years of proven experience writing software and deploying it to a production environment
  • Working proficiency in coding languages such as Python and Java
  • Demonstrated understanding of deploying web interfaces using React or similar frameworks
  • Experience with cloud computing platforms such as AWS, Azure, or Google Cloud
  • Strong written and verbal communication skills for clear documentation and cross-team collaboration

Preferred Qualifications:

  • Proficient in deployment services like git, Docker, and Kubernetes

Compensation Range for:

CA applicants is $121,323.00-$69,852.20;WA applicants is 121,323.00- 169,852.20

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

  • Required for all positions: Blue's Standard Background Check

  • Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

  • Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

  • Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

  • Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

  • Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

  • Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

California Applicant Privacy Notice

If you are a California resident, please reference the CA Applicant Privacy Notice here.

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Data & Technology Technical Specialist

91768 Pomona, California Southern California Edison

Posted 4 days ago

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Job Description

Join the Clean Energy Revolution

Become a Data & Technology Technical Specialist at Southern California Edison (SCE) and build a better tomorrow. In this role, you will support Distribution Engineering (DE) operations through the management and enhancement of collaboration platforms, data systems, and process automation tools. You will be responsible for maintaining SharePoint sites and security groups, developing Power BI dashboards, administering SQL/Oracle databases, and improving workflows via Power Automate. As Data & Technology Technical Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

  • Performs tasks to ensure the access and security of the company's assets

  • Analyzes and identifies the root cause of issues and implements comprehensive technical solutions to solve complex application deficiencies and system issues

  • Performs system testing and documentation to critical systems during significant changes and upgrades

  • Assists and maintains establishment of work order procedures for the facility that effectively communicate problems and recommend a course of action

  • Performs preventative maintenance procedures to assure the plant equipment is in good working condition

  • Investigates, responds to and generates reports on field incidents and creates scope-of-work procedures

  • Performs in-depth analysis of data to distill complex data analysis when adhering to ad-hoc investigations

  • Manages the document archival process, storage, and database permissioning, helping drive quality of each completed project according to the company's standards

  • A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

  • Three or more years experience providing technical support.

  • Posses a valid Class C Driver's License.

Preferred Qualifications

  • Bachelor's degree or higher in Business, Computer Science, Information Systems or other relevant discipline.

  • Proficiency with MS tools (PPT, Excel, and Power BI).

  • One or more years experience with SharePoint and Power Automate

  • Strong problem-solving and critical thinking abilities.

  • Experience with SharePoint List, relational database management systems (e.g. Oracle, SQL Server).

  • Data Collection & Preparation: Gathering, cleaning, and organizing data from various sources to ensure accuracy and readiness for analysis.

  • Insight & Reporting: Developing reports, dashboards, and visualizations to present complex data findings and actionable insights to stakeholders in an understandable way.

  • Data Management: Designing, building, and maintaining databases, data models, and data pipelines to support data analysis and reporting efforts.

Additional Information

  • The position's work mode is remote. Employee is able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

  • Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!

  • Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

  • Relocation does not apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .

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  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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