992 Toyota Financial Services jobs in The Colony
Financial Services Customer Service Representative (FULL-TIME)
Posted 1 day ago
Job Viewed
Job Description
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.
Position ResponsibilitiesThis position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
- Listen to customers, understand their needs, and resolve customer issues
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Ensure first call resolution through problems solving and effective call handling
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize knowledge base and training to accurately answer customer questions
- Create and maintain customer CRM records with accurate call details
- Accurately document call resolution in appropriate systems
- Strictly follow client process for handling financial issues and inquiries
- Comply with requirements surrounding confidential information and personal information
- Follow all required scripts, policies, and procedures
- Adhere to all attendance and work schedule requirements including all scheduled training
It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required
- Must be 18 years of age
- High School Diploma or Equivalent
- Minimum of three (3) years in a call center environment
- Minimum of (1) year of experience in a customer service service role
- The ability to multi-task using multiple screens and systems while talking on the phone with customers.
- The ability to type swiftly and accurately 30-45 Words per minute
- The ability to read and speak English fluently
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
- Excellent organizational, written, and oral communication skills
- The ability to multi-task across multiple systems and screens while speak to customers
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Strong team orientation and customer focus with a positive attitude
- Highly reliable with the ability to maintain regular attendance and punctuality
- Aptitude for issue identification and problem solving
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- An aptitude for conflict resolution and problem solving
- The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred
- Associates Degree or higher is a plus
- Relevant experience in banking or financial services is a plus
- Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
- Bilingual Spanish - Extremely Beneficial
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off : Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards : Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits : Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings : Secure your future with retirement savings programs, where available.
- Disability Insurance : Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance : Access life insurance options to safeguard your loved ones.
- Career Growth : With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training : Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment : Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code : Be comfortable while you work.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of EmploymentAll MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person'
Customer Service
Posted today
Job Viewed
Job Description
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic
Customer Service
Posted today
Job Viewed
Job Description
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic
Customer Service
Posted today
Job Viewed
Job Description
Company:
US1107 FreshPoint Dallas, Inc.Sales Territory:
NoneZip Code:
75244Travel Percentage:
0COMPENSATION INFORMATION:
The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY
Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.
RESPONSIBILITIES
- Identify customer and department needs and satisfy them effectively.
- Maintain and develop assigned customer base.
- Working knowledge of all products and categories to drive penetration of existing accounts.
- Cross-train and foster solid working relationships within department and with other departments.
- Input orders into computer system.
- Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
- Responsible for creating and maintaining necessary company and customer files.
- Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.
- Support company sales and gross profit projections and goals as needed.
- Adhere to operational procedures.
- Attend meetings as scheduled.
- Work with sales team.
- Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.
- Attends department sales meetings, as scheduled, and participates in other activities as requested.
- Working different days, hours and overtime may be needed occasionally.
- Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures
- Perform other duties as required.
Education
- High school diploma or general education degree (GED)
Experience and Professional Skills
- One (1) year minimum experience in sales and/or customer service position preferred.
- Specialty food, specialty business, and/or culinary experience preferred.
- Working knowledge of MS Office (Word, Excel, and Outlook).
- Strong numeric and alpha-numeric data entry skills.
- Proven ability to communicate effectively in a positive manner both verbally and in writing.
- Attention to detail, accuracy, effectiveness, and efficiency.
QUALIFICATIONS
- Pursues knowledge, education, training, and development opportunities.
- Shares expertise with others.
- Customer service to internal and external customers.
- Solicits internal and external customer feedback to improve service and processes.
- Responds to requests for service and assistance.
- Maintains confidentiality.
- Participates in meetings, presentations, and demonstrations.
- Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.
- Communicates clearly and effectively through written, spoken, and other media.
- Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions.
- Contributes to building a positive team spirit.
- Follows policies and procedures.
- Supports the organization's goals and values.
- Uses time efficiently, prioritizes and plans work activities.
- Treats others with respect and consideration regardless of their status or position.
- Adheres to safety and security procedures.
- Reliable and timely attendance.
- Follows instructions and management direction.
- Strong communication and interpersonal skills.
- Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas.
- Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.
- Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.
- Ability to assess situations and problem solve with and/or without direction and instruction.
PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to:
- Sit for extended periods.
- Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.
- Talk
- Hear
Occasionally required to:
- Stoop, kneel, crouch, and/or crawl.
- Lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment is moderately loud.
BENEFITS INFORMATION:
For information on Syscos Benefits, please visitOVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Were looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service
Posted today
Job Viewed
Job Description
Company:
US1107 FreshPoint Dallas, Inc.Sales Territory:
NoneZip Code:
75244Travel Percentage:
0COMPENSATION INFORMATION:
The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY
Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.
RESPONSIBILITIES
- Identify customer and department needs and satisfy them effectively.
- Maintain and develop assigned customer base.
- Working knowledge of all products and categories to drive penetration of existing accounts.
- Cross-train and foster solid working relationships within department and with other departments.
- Input orders into computer system.
- Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
- Responsible for creating and maintaining necessary company and customer files.
- Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.
- Support company sales and gross profit projections and goals as needed.
- Adhere to operational procedures.
- Attend meetings as scheduled.
- Work with sales team.
- Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.
- Attends department sales meetings, as scheduled, and participates in other activities as requested.
- Working different days, hours and overtime may be needed occasionally.
- Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures
- Perform other duties as required.
Education
- High school diploma or general education degree (GED)
Experience and Professional Skills
- One (1) year minimum experience in sales and/or customer service position preferred.
- Specialty food, specialty business, and/or culinary experience preferred.
- Working knowledge of MS Office (Word, Excel, and Outlook).
- Strong numeric and alpha-numeric data entry skills.
- Proven ability to communicate effectively in a positive manner both verbally and in writing.
- Attention to detail, accuracy, effectiveness, and efficiency.
QUALIFICATIONS
- Pursues knowledge, education, training, and development opportunities.
- Shares expertise with others.
- Customer service to internal and external customers.
- Solicits internal and external customer feedback to improve service and processes.
- Responds to requests for service and assistance.
- Maintains confidentiality.
- Participates in meetings, presentations, and demonstrations.
- Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.
- Communicates clearly and effectively through written, spoken, and other media.
- Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions.
- Contributes to building a positive team spirit.
- Follows policies and procedures.
- Supports the organization's goals and values.
- Uses time efficiently, prioritizes and plans work activities.
- Treats others with respect and consideration regardless of their status or position.
- Adheres to safety and security procedures.
- Reliable and timely attendance.
- Follows instructions and management direction.
- Strong communication and interpersonal skills.
- Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas.
- Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.
- Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.
- Ability to assess situations and problem solve with and/or without direction and instruction.
PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to:
- Sit for extended periods.
- Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.
- Talk
- Hear
Occasionally required to:
- Stoop, kneel, crouch, and/or crawl.
- Lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment is moderately loud.
BENEFITS INFORMATION:
For information on Syscos Benefits, please visitOVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Were looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic
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Customer Service
Posted 1 day ago
Job Viewed
Job Description
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic