RETAIL MANAGER - St. John Fisher University - Rochester, NY

14651 Rochester, New York Compass Group, North America

Posted 1 day ago

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Job Description

**Location: Retail Dining concepts on campus**
**Salary:** $75,000 - $80,000
**Other Forms of Compensation:** Bonus Eligible
At over 300 college&universities around the country, **Chartwells Higher Education** is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
**Job Summary**
**Working as Retail Manager** , you will be responsible for the successful retail/cafeteria operation of Food&Nutrition Services under the direction of the Resident District Manager. Barista and culinary experience are highly desirable to support "We Proudly Serve" Starbucks locations. This Retail Manager will also be responsible for the robot delievery system on campus.
**Key Responsibilities:**
+ Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
+ Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
+ Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
+ Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
+ Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
+ Communicates effectively with all team members, patients and families
+ Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
**Preferred Qualifications:**
+ Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
+ Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
+ P&L accountability and contract-managed service experience is desirable
+ Experience with cash retail operations
+ Retail marketing experiences are highly desirable
+ Supervisory, leadership, management and coaching skills
+ Good communication skills both written and verbal
+ Ability to communicate on various levels to include management, customer and associate levels
+ Knowledge of financial, budgetary, accounting and computational practices
+ Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
**Apply to Chartwells Higher Education today!**
_Chartwells Higher Education is a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
**Associates at Chartwells Higher Ed** **are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information
**Req ID:**
Chartwells HE
KRISTINA MCCARTHY
((req_classification))
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University of Rochester - Supervisor (Part-time) Weekends

14651 Rochester, New York Barnes & Noble Education

Posted 5 days ago

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**Introduction**
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
**Overview**
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
**Responsibilities**
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
**Expectations** :
+ Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
+ Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
+ Help resolve customer issues and complaints and escalating problems to the management team when necessary.
+ Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
+ Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
+ Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
+ Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
+ Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
**Physical Demands** :
+ Frequent movement within the store to access various departments, areas, and/or products.
+ Ability to remain in a stationary position for extended periods.
+ Frequent lifting.
+ Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
**New York Pay Transparency Information (Only applicable in New York State stores)** :
Pay: Part-time Supervisor pay range $17.50/hour.
**Benefits available include:**
+ Get paid sooner! Daily Pay earned wage access is available to all store employees.
+ Employee Discount
+ Paid sick time (accrued based on time worked)
+ Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
+ Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
**COVID-19 Considerations** :
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
**Qualifications**
+ 2+ years' experience in a retail setting preferred.
+ Candidates must be a minimum of 18 years of age to be considered for employment.
+ High school diploma/GED preferred.
+ Outstanding customer service skills to match customers to products that meet their needs.
+ Basic reading, writing and accounting skills required.
+ Excellent customer service and communication skills needed.
+ Strong interpersonal, communication, and problem solving skills.
+ Ability to work a flexible schedule including evenings, weekends, and holidays.
**EEO Statement**
**Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.**
**Job Locations** _US-NY-ROCHESTER_
**ID** _ _
**Category** _Retail Sales Associate_
**Position Type** _Regular PT_
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