1,267 Us Department Of Veterans Affairs jobs in the United States

Scale AI's Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We're looking for a hands-on Engineering Manager to lead a team of software engineers building core products and infrastructure for these customers.

This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. You'll play a critical role in delivering backend systems, distributed platforms, and ML tooling used by our public sector partners-all while helping your team grow and execute.

You'll split your time between technical planning and execution (50%) and people management and team development (50%) , leading a team of 6-8 engineers. You'll work cross-functionally with product, security, and customer-facing teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs.

Must be able to commute to office four times per week:

Day to day:

• 50% Software engineering - technical product planning, and coding
• 50% Managing a growing team.

You will:

• Recruit a high-performing engineering team.
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects.
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap.
• Navigate and deliver outcomes while navigating through complex public sector compliance requirements and frameworks.
• Design and implement scalable backend systems for Federal customers, leveraging Scale's modern and cloud-native AI infrastructure
• Develop distributed systems, data-intensive applications, and machine learning infrastructure to enable real impact for mission owners
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions
• Contribute to the platform roadmap and product strategy for Scale AI's Federal business, playing a key role in shaping the future direction of our offerings
• Have or ability to obtain a TS/SCI clearance

Ideally you'd have:

• 5+ years of full-time engineering experience, post-graduation
• 2+ years of prior engineering management or equivalent experience and has managed an engineering team.
• Have extensive experience in software development
• Experience scaling products at hyper-growth startups
• Excitement to work with AI technologies and their applications for the public sector
• Extremely strong track record as an individual contributor
• Show a track record of mentoring and leading teams in successful projects
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders

Nice to haves:

• TS/SCI Clearance
• Deep technical knowledge of Software Development, willing to get deep into the weeds to solve problems alongside the team.
• Have experience with AI platforms and technologies, including generative models and LLMs.
• Have previous experience in government or government facing technology roles
• Experience with cloud-native technologies, full stack development, data engineering, and ml ops infrastructure

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision .

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

CapTech is a technology consulting firm dedicated to helping clients achieve their business objectives through innovative technology solutions. With a commitment to excellence and collaboration, CapTech partners with leading companies to deliver digital transformation, software development, and technology consulting services.

Consulting at CapTech:

• Partner with clients on team-based projects to deliver solutions across the full Software Development Lifecycle leveraging the Agile Methodology as well as modern technology languages, frameworks, and patterns
• Manage technical scope and client expectations

Technical Solutions:

• Lead technical design sessions and architecting/documenting technical solutions that are aligned with the clients business objectives
• Manage the technical delivery of custom development, integrations, and data migration elements of a implementation
• Provide hands-on expert level assistance to developers for technical issues
• Demonstrate technical thought leadership

Learning and Professional Development Opportunities:

• Create an individualized professional development plan
• Gain experience with a variety of clients and industry verticals
• Share knowledge and common experiences with fellow CapTechers through Technical Communities of Practice and Lunch and Learns

Required Qualifications:

• Proven ability to design and optimize business processes and to integrate business processes across disparate systems
• Client-ready written and oral communications skills
• Comfort with configuring and architecting Public Sector Salesforce Solutions
• Minimum 4Years of Salesforce/Customer 360 platform experience
• Minimum 6Years of relevant technical development experience
• Experience working with Omniscript
• Must have a strong background in design/development of large internet or client-server systemsORcomplete software product lifecycle exposure
• Good knowledge of object-oriented programming, database designing, and the SDLC
• Extensive previous experience in implementing technologies like: VB, COM, COM+, MSMQ, VB.NT, C#, ASP, , XML, XSL, Web services and SOAP, SQL Server, Oracle
• Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce

Preferred Qualifications (nice to have but not must have!):

• Platform Developer, Sales Cloud Consultant and/or Service Cloud Consultant Certifications
• CPQ experience
• Salesforce Health Cloud experience

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, weve launched extended benefits to help meet our employees needs.

• Learning & Development Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through lifes ups and downs
• Carrot Fertility Inclusive fertility and family-forming coverage for all paths to parenthood including adoption, surrogacy, fertility treatments, pregnancy, and more and opportunities for employer-sponsored funds to help pay forcare
• Fringe A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups Employee-ledcommitteesthatembrace and incorporate diversity and inclusion into ourday-to-dayoperations
• Philanthropic Partnerships Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k)Matching Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace.As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

We are seeking a Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian's low-code platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You will also collaborate with client's technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking "why" and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 1+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement

#LI-KC1

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. For more information, visit appian.com. (Nasdaq: APPN)

Follow Appian: LinkedIn.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Appian's Applicant & Candidate Privacy Notice

P-959

While candidates in the listed locations are encouraged for this role Washington DC, Virginia, and Maryland are the locations of focus for the team. We are considering other EST time zone locations for this position as well.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

• 5+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• (Desired) Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• US Citizen

Scale AI is seeking highly skilled and motivated Software Engineers to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in delivering high-impact AI-powered mission solutions for government customers. Our scalable and high-performance platform forms the foundation for these solutions, and your expertise will be instrumental in designing and implementing systems that can handle billions of data points with exceptional performance.

You will:

• Design and implement scalable backend systems for Federal customers, leveraging Scale's modern and cloud-native AI infrastructure
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments
• Develop distributed systems, data-intensive applications, and machine learning infrastructure to enable real impact for mission owners
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions
• Contribute to the platform roadmap and product strategy for Scale AI's Federal business, playing a key role in shaping the future direction of our offerings
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

• Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Machine Learning Infrastructure: Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and experience in designing and implementing machine learning infrastructure. Understanding of model serving, monitoring, and deployment strategies is beneficial
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position: Public Sector Compliance Manager

Reports To: Director & Managing Counsel, NA Public Sector

Position Unit: Legal

Location: McLean, VA

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Position

An exciting position has arisen for a Public Sector Compliance Manager based in Adobe's McLean, VA office! This role will have comprehensive responsibility for ensuring that Adobe's US and Canada Public Sector business aligns with all applicable laws, rules, regulations, and contractual commitments. In this role, you will:

• Establish, communicate and implement compliance policies, procedures and training programs.
• Proactively monitor and educate business partners on changes in laws, rules and regulations that potentially impact Public Sector's ability to sell its products and services to government entities.
• Conduct regular risk assessments and monitoring procedures to identify compliance gaps and implement corrective measures.
• Address compliance-related inquiries and provide guidance to leadership and sales teams on compliance matters.
• Investigate suspected compliance violations, document findings, report as appropriate and take appropriate corrective actions.

Required Skills and Qualifications:

Do you possess?

• 10 years experience of laws and regulations related to areas such as government procurement, software/SaaS licensing and data privacy/security.
• Experience in designing and managing compliance programs, including risk assessments, audits, and investigations.
• Strong analytical skills and ability to analyze complex data and identify potential compliance risks.
• Clear and concise communication with various business partners, including senior management, legal teams, and regulatory agencies.
• Ability to work collaboratively and cross-functionally.
• JD and active bar membership is preferred.

If so, you might be just the candidate we're looking for!

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, call ( .

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

Scale AI's Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We're looking for a hands-on Engineering Manager to lead a team of software engineers building core products and infrastructure for these customers.

This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. You'll play a critical role in delivering backend systems, distributed platforms, and ML tooling used by our public sector partners-all while helping your team grow and execute.

You'll split your time between technical planning and execution (50%) and people management and team development (50%) , leading a team of 6-8 engineers. You'll work cross-functionally with product, security, and customer-facing teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs.

Must be able to commute to office four times per week:

Day to day:

• 50% Software engineering - technical product planning, and coding
• 50% Managing a growing team.

• Recruit a high-performing engineering team.
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects.
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap.
• Navigate and deliver outcomes while navigating through complex public sector compliance requirements and frameworks.
• Design and implement scalable backend systems for Federal customers, leveraging Scale's modern and cloud-native AI infrastructure
• Develop distributed systems, data-intensive applications, and machine learning infrastructure to enable real impact for mission owners
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions
• Contribute to the platform roadmap and product strategy for Scale AI's Federal business, playing a key role in shaping the future direction of our offerings
• Have or ability to obtain a TS/SCI clearance

• 5+ years of full-time engineering experience, post-graduation
• 2+ years of prior engineering management or equivalent experience and has managed an engineering team.
• Have extensive experience in software development
• Experience scaling products at hyper-growth startups
• Excitement to work with AI technologies and their applications for the public sector
• Extremely strong track record as an individual contributor
• Show a track record of mentoring and leading teams in successful projects
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders

• TS/SCI Clearance
• Deep technical knowledge of Software Development, willing to get deep into the weeds to solve problems alongside the team.
• Have experience with AI platforms and technologies, including generative models and LLMs.
• Have previous experience in government or government facing technology roles
• Experience with cloud-native technologies, full stack development, data engineering, and ml ops infrastructure

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow.

• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.

• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.

• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape.

• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels.

• Work with architecture development methods, modeling approaches and architecture patterns for integration.

• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.

• Provide thought leadership and collaborate with internal ServiceNow business units.

• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc .

  To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals.

• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills

• An intrinsic ability to understand and prioritize work.

• Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.

• 5 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.

• A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.

• Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.

• Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.

• A good understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.

• Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.

• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners.

For positions in this location, we offer a base pay of $149,250 to $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs?

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow.
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape.
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels.
• Work with architecture development methods, modeling approaches and architecture patterns for integration.
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units.
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc .

Qualifications:
Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals.
• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
• An intrinsic ability to understand and prioritize work.
• Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
• 5 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
• A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
• Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
• Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
• A good understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
• Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners.

For positions in this location, we offer a base pay of $149,250 to $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.