188 Ut Southwestern Medical Center jobs in Dallas
VP, Clinical Services - Home
Posted 5 days ago
Job Viewed
Job Description
The Vice President of Home Clinical Services plans, coordinates, implements high quality home care through analysis and evaluation of multiple methods and tools that measure quality, such as the Network Performance Measures, USRC Clinical Quality Reports, policies, procedures, and directives. This position assumes a proactive role in developing guidelines, policies, procedures, and directives and collaborates with Clinical Specialists, Home Operations team and home clinical staff.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
• Oversee the development of clinical policies and regulatory requirements for USRC home programs.
• Ensure proper and effective use of company resources, i.e. safety and risk reduction and best support methodologies.
• Work with Home Operations team toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
• Monitors losses from home therapies programs and develops protocols and procedures to minimize home therapies drop-out.
OUTCOMES
• Actively tracks company home clinical outcomes and directs the development of tools and initiatives to address and improve undesirable company trends.
• Actively monitors home QIP, DFR, 5-Star and NHSN data to ensure completeness, timeliness and develop programs and initiatives to address outcomes.
• Develop, implement and monitor quality of care processes for the home programs' regulatory compliance in accordance with Company goals and federal, state and local regulations.
• Responsible for positively impacting clinical outcomes by working collaboratively with the CMO, Clinical Services and Home Operations management teams.
• Remain current with dialysis industry and technology.
• Oversee Directors and Clinical Specialists in achieving program target goals for patient outcomes in accordance with Company goals.
OPERATIONAL
READINESS
• Knowledge of and remain current with federal, state, local laws and regulations.
• Identify problems, issues or trends in the home program from a corporate perspective developing tools, initiatives or polices to address and correct.
• Provide guidance on deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
• Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
• Organize and lead Policy and Procedure committee to create and maintain clinical, education and QAPI policies.
• Understanding of OSHA regulations and incorporate into home policies, procedures and emergency preparedness operations.
• Regular and reliable attendance is required for the job.
PARTNERSHIPS
• Serves as a company resource and liaison for home therapies.
• Lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
• Regularly communicate with Medical Office staff, Chief Nursing Officer and VPs of Clinical Services on a consistent basis regarding the status of the home programs.
• Maintain collaborative working relationship with Directors, Facility Administrators and regional Operations management.
• In partnership with the IT Department, participate in the development of home staff training in the use of PEARL, from novice to seasoned user.
• Communicate with Medical Directors and nephrologists as needed.
• Maintain a positive/collaborative relationship with physicians, state agencies and the community.
• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
• Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
• Identify specific training needs of the clinical organization and develop programs to meet the identified needs. Assists Directors and Home Clinical Specialists with the rollout of programs.
• Develop and provide support for regional preceptor training programs.
• Maintain effective personnel management and employee relations, including coaching and evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
• Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
• Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Patient Care Assistant
Posted today
Job Viewed
Job Description
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Primary Purpose
Performs specified patient care activities under the direction of a Registered Nurse and is committed to
the provision of patient centered/patient valued care.
Education
* Must have completed or currently hold one of the following:
- A formal nurse aide course
- A current certified nurse aide registry
- A medical assistant course
- A current medical assistant certificate
- A patient care technician course
- A current patient care technician certificate
- Must be a currently enrolled in an accredited school of professional nursing and must have documentation of basic fundamentals of nursing from the school
- Must be a graduate from an accredited school of nursing
- Parkland's job specific training program
Experience
Certification/Registration/Licensure
* Must have a current Heartsaver CPR course completion card within 90 days of hire and/or
placement in job from one of the following: American Heart Association or American Red Cross
Skills or Special Abilities
* Must be able to demonstrate basic patient care skills and skill in the use of supplies and assigned
equipment.
* Must be able to communicate effectively with departmental personnel of other departments,
nurses, physicians, patients and families.
* Must be able to demonstrate patient centered/patient valued behaviors.
Responsibilities
1. Performs specified patient care activities, under the direction of a Registered Nurse, including 1:1
observation (sitter), providing basic hygiene care, unsterile treatments, taking vital signs, and
range of motion exercises. Lifts, ambulates, and feeds patient in accordance with the provision of
patient centered/patient valued care, while providing optimal care services to patients and their
families.
2. Serves as a patient advocate by responding to a patient's needs and special requests. Maintains
open communication, and honors patient's rights and confidentiality, while providing optimal
service to patients and their families.
3. Monitors ongoing patient status and responds to a patent's change in condition by notifying and
assisting nurses and other health team members in handling patient care needs.
4. Makes appropriate notations and records activities performed, such as vital signs, ambulation,
feeding outcomes, etc. in accordance with standards established by the nursing unit.
5. Maintains, updates, and utilizes knowledge of sanitation, infection control, safety, supplies and
equipment usage to optimize customer care and services. Monitors conditions of patient
environment and equipment, i.e. wheelchairs, bed rails, scales, floor conditions, and corrects the
condition and/or reports the deficiencies or defects for immediate correction as appropriate.
6. Escorts patients to other areas, clean designated or special area, provide or request translation
services when applicable, perform quality control checks, and deliver patient specimens when
applicable in order to provide optimal patient care.
7. Identifies ways to improve work processes and procedures or methods. Makes recommendations
to supervisor and/or nursing department for appropriate changes to improve effectiveness,
productivity, efficiency, and customer satisfaction that support the overall goals of the nursing unit,
the hospital and PHHS.
8. Takes responsibility for own education and professional growth by attending in-service sessions,
department meetings, workshops, and reading magazines or journals on nursing care. Integrates
knowledge gained into current work practices.
9. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the patient care area. Develops effective internal controls that promote adherence to applicable
state/federal laws, and the program requirements of accreditation agencies and federal, state, and
private health plans. Seeks advice and guidance as necessary to ensure proper understanding.
Job Accountabilities
1. Identifies ways to improve work processes and improve customer satisfaction. Makes
recommendations to supervisor, implements, and monitors results as appropriate in support of the
overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending
seminars/workshops, reading professional journals, actively participating in professional
organizations, and/or maintaining certification or licensure. Integrates knowledge gained into
current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the
area. Develops effective internal controls designed to promote adherence with applicable laws,
accreditation agency requirements, and federal, state, and private health plans. Seeks advice and
guidance as needed to ensure proper understanding.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Patient Care Coordinator
Posted today
Job Viewed
Job Description
Location: Onsite Farmers Branch, TX 75234
Company: ReUnite Rx
ReUnite Rx partners with drug manufacturers and fertility specialty pharmacies to improve access to fertility care for patients across the United States. We are currently seeking energetic, reliable, and professional Patient Care Coordinators to join our team.
In this role, you will work closely with other team members to deliver exceptional service to our patients and partnersprimarily via phone, email, and mail. The ideal candidate is customer-focused, detail-oriented, and adaptable, with a commitment to providing supportive and efficient experience.
We are especially seeking bilingual candidates (English/Spanish) to help support our Spanish-speaking patients and ensure clear, compassionate communication.
Responsibilities
- Answer or make calls to patients to identify and address needs, concerns, or questions related to fertility care products and services.
- Respond efficiently and accurately to inquiries, explain solutions clearly, and ensure each patient feels supported and valued.
- Engage in active listening, confirm or clarify information, and de-escalate difficult situations as needed.
- Utilize internal software systems, scripts, and tools to manage communications and documentation.
- Participate in ongoing training and learning opportunities to deepen knowledge of company offerings and procedures.
- Adhere to all company policies and procedures.
Requirements
- High school diploma or equivalent.
- Strong computer skills and ability to quickly learn new systems.
- Exceptional customer service skills with professional verbal and written communication.
- Active listening skills and the ability to ask clarifying questions.
- Strong time management, problem-solving, and decision-making skills.
- Adaptability, accountability, and a team-oriented mindset.
- Bilingual (English/Spanish) skills strongly preferred.
Patient Care Coordinator
Posted 3 days ago
Job Viewed
Job Description
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming mannerAnswers and responds to telephone inquiries in a professional and timely mannerSchedules appointmentsGathers patients and insurance informationVerifies and enters patient demographics into EMR ensuring all fields are completeVerifies vision and medical insurance information and enters EMRMaintains a clear understanding of insurance plans and is able to communicate insurance information to the patientsPulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are completePrepare insurance claims and run reports to ensure all charges are billed and filedPrint and prepare forms for patients visitCollects and documents all charges, co-pays, and payments into EMRAllocates balances to insurance as neededAlways maintains a clean workspacePractices economy in the use of _me, equipment, and suppliesPerforms other duties as needed and as assigned by managerHigh school diploma or equivalentBasic computer literacyStrong organizational skills and attention to detailStrong communication skills (verbal and written)Must be able to maintain patient and practice confidentialityBenefits401(k) with MatchMedical/Dental/Life/STD/LTDVision Service PlanEmployee Vision Discount ProgramHSA/FSAPTOPaid Holidays*Benefits applicable to full Time Employees only.Physical DemandsThis position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Posted 3 days ago
Job Viewed
Job Description
This position is National Remote. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing Together.
This position is full time (40 hours/week), Sunday - Saturday (open all holidays). Employees are required to have flexibility to work any of our shift schedules after Nesting, within the following hours of operation: 7:00 AM - 9:00 PM CST. It may be necessary, given the business need, to work occasional overtime or weekends. We offer 5 weeks of paid training (attendance and punctuality is required for successful completion of training) including 1 week of nesting. The hours during training will be 8:30 AM - 5:00 PM CST from Monday - Friday (closed holidays for training). Training will be conducted virtually from your home.
Primary Responsibilities- Answer incoming phone calls each day from customers and/or health care providers (i.e., physicians' offices, clinics) and identify the type of assistance the customer needs
- Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
- Contact care providers (doctor's offices) on behalf of the customer to assist with delivery of medication to that office, advising of authorizations that may be needed, or other information we may need from health care provider
- Assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools
- Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
- Help guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders, and claims or inquiries
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of Customer Service experience
- Experience in working with multiple computer screens while speaking to customers
- Ability in using computer and Windows PC applications, which includes strong navigation skills and learning new and complex computer system applications
- Ability to successfully complete Customer Service training classes, complete all class assessments with a passing score, and demonstrate proficiency of the material
- Ability to attend all sessions as scheduled of 5 weeks of training (attendance and punctuality is required for successful completion of training) including 1 week of nesting. The hours during training will be 8:30 AM - 5:00 PM CST from Monday - Friday (closed holidays for training). Training will be conducted virtually from your home.
- Ability to work any of our full time (40 hours/week) shift schedules after Nesting, within the following hours of operation: 7:00 AM - 9:00 PM CST from Sunday - Saturday (open all holidays). It may be necessary, given the business need, to work occasional overtime or weekends.
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Proficiency conflict management skills to resolve issues in a stressful situation
- Ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Patient Care Coordinator
Posted 3 days ago
Job Viewed
Job Description
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming mannerAnswers and responds to telephone inquiries in a professional and timely mannerSchedules appointmentsGathers patients and insurance informationVerifies and enters patient demographics into EMR ensuring all fields are completeVerifies vision and medical insurance information and enters EMRMaintains a clear understanding of insurance plans and is able to communicate insurance information to the patientsPulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are completePrepare insurance claims and run reports to ensure all charges are billed and filedPrint and prepare forms for patients visitCollects and documents all charges, co-pays, and payments into EMRAllocates balances to insurance as neededAlways maintains a clean workspacePractices economy in the use of _me, equipment, and suppliesPerforms other duties as needed and as assigned by managerHigh school diploma or equivalentBasic computer literacyStrong organizational skills and attention to detailStrong communication skills (verbal and written)Must be able to maintain patient and practice confidentialityBenefits401(k) with MatchMedical/Dental/Life/STD/LTDVision Service PlanEmployee Vision Discount ProgramHSA/FSAPTOPaid Holidays*Benefits applicable to full Time Employees only.Physical DemandsThis position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Posted 3 days ago
Job Viewed
Job Description
DescriptionNOW Hiring - Patient Care Coordinator - Front Desk Interviews will be held on Thursday 7/10/25 and Friday morning 7/11/25 Doctors of Physical Therapy and Premier Rehab Physical Therapy have formed a partnership and are seeking a Full-Time Patient Care Coordinator in the following areas: Golden Triangle, Keller Parkway, Viridian, Northlake, and Western Center. The ideal candidate will be interested in establishing a long-term career with a growing organization. They should be a self-motivated individual with exceptional interpersonal and customer service skills. These qualities are essential for building strong relationships with both patients and the community.Responsibilities include; Greet patients Effectively communicate patients, families, team members, clinicians and all departments. Provides detailed instructions to patients for their visits. Reviews and evaluates patient charts for data entry accuracy. Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources. Familiarity with Outpatient Rehabilitation/Medical services and medical terminology. Answering phones Patient registration/data entry Scanning/faxing/other clerical duties Collecting copay's and patient balances Patient scheduling-Schedule Management Patient Care assistance as needed Strong organizational skills Knowledge of Insurance benefits Must be available to work Monday through Friday. Some days may require working into evening hours.
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Patient Care Coordinator
Posted 3 days ago
Job Viewed
Job Description
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming mannerAnswers and responds to telephone inquiries in a professional and timely mannerSchedules appointmentsGathers patients and insurance informationVerifies and enters patient demographics into EMR ensuring all fields are completeVerifies vision and medical insurance information and enters EMRMaintains a clear understanding of insurance plans and is able to communicate insurance information to the patientsPulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are completePrepare insurance claims and run reports to ensure all charges are billed and filedPrint and prepare forms for patients visitCollects and documents all charges, co-pays, and payments into EMRAllocates balances to insurance as neededAlways maintains a clean workspacePractices economy in the use of _me, equipment, and suppliesPerforms other duties as needed and as assigned by managerHigh school diploma or equivalentBasic computer literacyStrong organizational skills and attention to detailStrong communication skills (verbal and written)Must be able to maintain patient and practice confidentialityBenefits401(k) with MatchMedical/Dental/Life/STD/LTDVision Service PlanEmployee Vision Discount ProgramHSA/FSAPTOPaid Holidays*Benefits applicable to full Time Employees only.Physical DemandsThis position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Posted today
Job Viewed
Job Description
**Schedule:** Monday to Friday, 8 AM-5 PM
**Location** : Onsite - 909 Hidden Ridge, Suite 300 Irving, TX 75038
**Primary Responsibilities:**
+ Answers phones and schedules screening appointments for patients and providers using the scheduling system
+ Assists providers with distribution of medical results from patient's visits
+ Interacts with patients and providers via phone and provides accurate, timely and responsive information about the mobile team processes
+ Ensures efficient telephone communication with patients and providers
+ Recognizes and responds appropriately to priority situations by transferring calls to provider, supervisor, or mobile team staff
+ Establishes and maintains effective working relationships with external and internal providers, staff and other departments
+ Prepares intake forms for patient visits to ensure providers and staff have the most up to date forms available for patient visit
+ Requests medical records for appropriate use by providers to assess healthcare diagnosis code assessment
+ Ensures program enrollment is completed per the direction of the provider
+ Follows written protocols and procedures of the CareCoach Connect team
+ Documents work processes effectively as required by procedure
+ Demonstrates courtesy and willingness to assist patients and their families
+ Manages medical records including maintaining, filing, scanning, and preparing for scheduled visits
+ Ensures all correspondence is scanned and/or filed in timely manner
+ Coordinates with external and internal teams in following protocol for patients unable to reach
+ Completes and manages referrals in a timely manner
+ Reviews charts for outstanding referral services needed to make sure patient has appointment within required timeframe
+ Assists the provider to ensure schedules are mapped appropriately to arrive on time for appointments
+ Performs all other related duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of experience in data entry
+ Intermediate level of proficiency with Microsoft Office applications to include Excel, Word, and Outlook
+ Intermediate level of proficiency with navigating Internet tools such as Google Maps and Map Quest
+ Intermediate level knowledge of medical office procedures and medical terminology
+ Intermediate level of proficiency with communication and providing customer service
+ Willing and able to accurately sort and file materials by alphabetic or numeric systems
**Preferred Qualifications:**
+ ICD 10 and CPT coding experience
+ EMR experience
+ Bilingual (English/Spanish) language proficiency
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
Patient Care Tech
Posted 4 days ago
Job Viewed
Job Description
+ Med Surg
+ Full Time
+ Days
+ Baylor University Medical Center- Dallas, TX.
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Patient Care Technician performs various duties under a licensed nurse's supervision. Helps deliver patient care and meet family needs. Follows the care plan, considering the patient's age and development stage.
**Essential Functions of the Role**
+ Collect and record patient data, record vital signs and help patients with activities of daily living (ADL).
+ Answer call lights and complete patient rounds.
+ Help with completing/maintaining files and forms for admission,